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Mtid 321 W4
Mtid 321 W4
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 3
© 2013 Pearson Education, Inc. publishing as Prentice Hall
Using money to measure the value of a decision could
sometimes lead to bad decisions. The reason for this is that
different people value money differently at different times.
For example, having $100 in your pocket may mean a lot to you
today, when you are a student, but may be relatively unimportant in
a few years, when you are a wealthy businessperson
Assume that you are the holder of a lottery ticket. In a few
moments, a fair coin will be flipped. If it comes up tails, you win
$100,000.If it comes up heads, you win nothing. Now suppose a
wealthy person offers you $35,000 for your ticket before the coin is
flipped. What should you do?
Of course, just how low a specific individual would go is a matter of
personal preference because, as noted earlier, different people
value money differently. This example, however, illustrates how
basing a decision on EMV may not be appropriate
One way to get around this problem and incorporate a person’s
attitude toward risk in the model is through utility theory
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 4
© 2013 Pearson Education, Inc. publishing as Prentice Hall
FIGURE 6. Decision Tree for a Lottery Ticket
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 5
© 2013 Pearson Education, Inc. publishing as Prentice Hall
Using a utility function is a way of converting a person’s value for
money and attitudes toward risk into a dimensionless number
between 0 and 1. There are three important issues to note at this
stage, as follows:
Each person has his or her own utility function. It is therefore
critical in any problem to determine the utility function for the
decision maker in that problem.
A person’s utility function could change over time as his or her
economic and other conditions change. A person’s utility function
should therefore be updated periodically.
A person may have different utility functions for different
magnitudes of money. For example, most people tend to be
very willing to take risks when the monetary amounts involved are
small. (lottery ticket). However, the same people tend to be
unwilling to take risks with larger monetary amounts. This implies
that we should consider a person’s utility function only over the
relevant range of monetary values involved in the problem.
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 6
© 2013 Pearson Education, Inc. publishing as Prentice Hall
Jane Dickson would like to construct a utility function to reveal
her preference for monetary amounts between $0 and $50,000.
We start assessing Jane’s utility function by assigning a utility
value of 0 to the worst payoff and a utility value of 1 to the best
payoff. That is, U($0) = 0 and U($50,000) = 1. Monetary values
between these two payoffs will have utility values between 0 and 1.
What is the minimum guaranteed amount that you will accept
in order to walk away from this gamble
Jane would rather have the certainty of getting $15,000 rather the
possibility of getting $50,000
Utility calculation:
U($15,000) = U($0) x 0.5 + U($50,000) x 0.5
Where, U($0) = U(worst payoff) = 0
U($50,000) = U(best payoff) = 1
U($15,000) = 0 x 0.5 + 1 x 0.5 = 0.5 (for Jane)
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 8
© 2013 Pearson Education, Inc. publishing as Prentice Hall
We repeat the gamble in Figure 7, except that the two monetary
amounts presented to Jane in the gamble are $15,000 and
$50,000. The EMV is $32,500. Let’s suppose Jane is willing to
settle for a certainty equivalent of $27,000. This implies:
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 9
© 2013 Pearson Education, Inc. publishing as Prentice Hall
At this stage, we know the monetary values associated with utilities
of 0, 0.25, 0.5, 0.75, and 1 for Jane. If necessary, we can continue
this process several more times to find additional utility points
The five assessments are usually enough to get an idea of
Jane’s feelings toward risk. Perhaps the easiest way to view Jane’s
utility function is to construct a utility curve that plots utility values
(Y-axis) versus monetary values (X-axis)
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 12
© 2013 Pearson Education, Inc. publishing as Prentice Hall
The shape of a person’s utility curve depends on the specific
decision being considered, the person’s psychological frame of
mind, and how the person feels about the future.
It may well be that a person has one utility curve for some
situations and a completely different curve for others. In
practice, most people are likely to be risk seekers when the
monetary amounts involved are small (lottery ticket) but tend to
become risk avoiders as the monetary amounts increase.
The exact monetary amount at which a specific individual switches
from being a risk seeker to a risk avoider is, of course, a matter of
personal preference
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 13
© 2013 Pearson Education, Inc. publishing as Prentice Hall
Once we have determined a decision maker’s utility curve, how do
we use it in making decisions? We construct the decision tree
and make all prior and revised probability estimates and
computations as before. However, instead of using monetary
values as payoffs, we now replace all monetary payoffs with
the appropriate utility values. We then fold back the decision tree,
using the criterion of maximizing expected utility values
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 14
© 2013 Pearson Education, Inc. publishing as Prentice Hall
FIGURE 10. Decision Tree Using EMV for Mark Simkin
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 15
© 2013 Pearson Education, Inc. publishing as Prentice Hall
Now let’s view the same problem from a utility perspective. Mark is
able to construct a utility curve showing his preference for monetary
amounts between $40,000 and –$30,000 (the best and worst
payoffs in his problem). This curve, shown in Figure 11, indicates
that within this monetary range Mark is a risk seeker From Figure
11, we note the following utility values for Mark: U(-$30,000) = 0,
U($0) = 0.15, U($10,000) = 0.30, and U($40,000) = 1
Substituting these values in the decision tree in Figure 10 in
place of the monetary values, we fold back the tree to maximize
Mark’s expected utility. Using utility values, the expected utility at
node 1 is 0.29, which is greater than the utility of 0.15 at node 2.
Mark should invest his money in the venture, opposite of the
decision suggested if EMV had been used, and it clearly illustrates
how using utilities instead of monetary values may lead to different
decisions in the same problem. In Mark’s case, the utility curve
indicates that he is a risk seeker, and the choice of investing in the
venture certainly reflects his preference for risk
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 16
© 2013 Pearson Education, Inc. publishing as Prentice Hall
FIGURE 11. Utility Curve for Mark Simkin
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 17
© 2013 Pearson Education, Inc. publishing as Prentice Hall
FIGURE 12. Decision Tree Using Utility Values for Mark Simkin
27/01/2011 MTID 321 : Shop Floor Management & Continuous Improvement Pearson Custom Publishing 18
© 2013 Pearson Education, Inc. publishing as Prentice Hall