Program Overview

Front Office Services NC II is a technical-vocational program that teaches students how to

receive and process reservations, register, check-in and check-out a guest in hotels and
motels, operate a computerized reservation system, provide reception services, conduct
night audit, provide club services and porter services.

The Front Office Services NC II program is supervised and accredited by TESDA (a

government agency that regulates vocational courses), and TESDA-accredited education
institutions may offer this program.

The program may also be incorporated in undergraduate courses such as BS in Hotel and
Restaurant Management (BSHRM) and BS in Tourism (BST).