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GRAND BAYU HILL HOTEL TAKENGON

Manager on Duty (MOD) Report


Manager on Duty : JEDDAH
Date:1 mei 2023 Time From:08.00 Time To:16.00
Check Occupancy on starting MOD
Time
Check list Yes No Remarks
Room Sold Total no
Room House Use Total no
14.1 Room Complimentary Total no
Less of Expected Departure Room yes 2 room
Less of Expected Arrival Room no
Hotel Staff Checking
Time
Check list Yes No Remarks
Front Office Department yes thomas
Housekeeping Department yes kengon & edo
Food & Beverage Department (Service Staff) yes siska
Kitchen (Product) yes sarina
Security Department yes buge & harry
Engeneering Department yes iwan & toni
Sales and Marketing no Off
Human Resources no Off
Accounting Dept no off
Hotel Area
Time
Check list Yes No Remarks
Checking Front Parking Area Yes Bersih
Checking Basement Parking Area Yes aman hanya 8 mobil di parkir basemen
Check Hotel Event
Time
Check list Yes No Remarks
Windy Meeting Room No no event
Winda Meeting Room No no event
Bayu Meeting Room No no event
Ananda Meeting Room No no event
Al-Kalifi Meeting Room No no event
Private Meeting Room No no event
Shafa Resto No no event
Fathir Rooftop No no event
Hotel Staff Performance
Time
Check list Yes No Remarks
All Hotel Staffs Greeting & Grooming yes Good
Front Desk Area is organized and Neat yes clean and tidy
Staff Groomed well with name badge no hanya beberapa staff saja yang memekai name badge
Uniform nicely pressed, clean and neat yes pakaian rapi dan bersih, tetapi tidak seragam '
Guest Check-in / Check-out within 5 minutes yes proses cek out berjalan dengan lancar
Telephone answered in 3 Rings yes good
Lobby Clean and Neat yes bersih dan rapi
Back Office area Clean and Neat no good
Audit on Guest Room
Time
Check list Yes No Remarks
Room No :
Entrance Room
Check Door Bell Condition no tidak ada bell di pintu kamar
Check Main Door Condition yes pintu kamar berpungsi dengan baik
Check Cupboard Condition yes lemari bersih tanpa debu
Check Cupboard Equipment yes lengkap dengan sajadah, Al-Quran, Hanger dan Slipper
Check Minibar no tidak ada minibar
Check Lamp's Minibar no tidak ada minibar
Check Mineral Water Complimentary yes tersedia mineral water didalam kamar
Living Room
Check Air Conditioning yes Ac hanya tersedia unutk kamar 301, 313, 409
Check TV Condition yes gambar dan warna tampilan tv bagus 208,209, 301, 313, 409
Check TV channel no tidak semua chanel memiliki siaran
Check Room Service Menu yes terdapat menu room service
Check Remote TV yes berfungsi dengan baik
Check Bed Setting Neatly and Tidy yes bagus
Check Bed Side Lamp yes berfungsi dengan baik
Check Dressing Table lamp yes berfungsi dengan baik
Check Telepohone Operating yes berfungsi dengan baik
Check Laundry List and Laundry Bag no tidak ada laundry bag
Check total of Wooden Hanger ( 8 total ) no hanya ada 2 hanger di masing masing kamar
Bathroom
Bathroom's door condition yes good
Bathroom supplies placed yes ditempatkan dengan baik
GRAND BAYU HILL HOTEL TAKENGON
Manager on Duty (MOD) Report
Manager on Duty : JEDDAH
Date:1 mei 2023 Time From:08.00 Time To:16.00
Guest Aminities placed yes ditempatkan dengan baik
Taps and Flush working fine yes berfungsi dengan baik
Check Bathroom's lamp yes berfungsi dengan baik
Check the condition of Hot and cold water yes berfungsi dengan baik
Check Bath Towel yes clean and frangrat
Check Bath Mat
Public Area and Other
Time
Check list Yes No Remarks
All Emergency Exit Stairs are clear and well yes good
Guest Corridors are clean yes
Check Lobby Rest Room yes good
Check Staff Rest Room no tidak ada kamar kecil khusus staff
Check the cleaning of Swimming pool area yes area swimming pool masih dalam pengeringan setelah digunakan oleh tamu
Check the cleaning of restaurant area yes clean
Check the cleaning of Roofthop area yes clean
Any Lights are not working on guest Corridore no semua lampu berfungsi dengan baik
No complaints for today
No complaints for today
Any Incidents or Major Guest Complaints no No complaints for today
No complaints for today
No complaints for today
Asking Comment from Guest Stay
Time
Check list Yes No Remarks

Come and Ask Guests Comment toward our hotel no

Check Occupancy on finishing MOD


Time
Check list Yes No Remarks
Room Sold Total
Room House Use Total yes no
Room Complimentary Total yes no
Less of Expected Departure Room yes 2 room
Less of Expected Arrival Room yes no
Room Cancellation yes no
Verified by

Signature jeddah
Manager on Duty Indra SS
General Manager

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