Manual LaserJetpro M209

User Guide
HP LaserJet M207e-M212e series

HP company notices
THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.
ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF
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WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL
WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN.
© Copyright 2020 HP Development Company, L.P.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Mac, OS X, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
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Android is a trademark of Google LLC.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
- If the product does not operate normally, see Solve problems.
- There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Table of contents
1 Get started .................................................................................................................................................... 1

Printer views .......................................................................................................................................................... 2
Control panel features ........................................................................................................................................... 4
Use the HP Smart app to print, scan, and manage ................................................................................................ 6
2 Connect your printer ...................................................................................................................................... 7

Requirements for HP+ printers ............................................................................................................................. 8
Connect your printer to a Wi-Fi network using HP Smart ..................................................................................... 9
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS) .................................................... 10
Connect your printer to an Ethernet network ..................................................................................................... 11
Connect your printer using a USB cable .............................................................................................................. 12
Change wireless settings ..................................................................................................................................... 13
Change the connection type ................................................................................................................................ 15
3 Load media ................................................................................................................................................. 16

Load paper ........................................................................................................................................................... 17
Load envelopes .................................................................................................................................................... 19
Load labels ........................................................................................................................................................... 20
4 Print ........................................................................................................................................................... 21
Before you begin .................................................................................................................................................. 22
Print from a Windows computer .......................................................................................................................... 23
Print from a Mac computer .................................................................................................................................. 24
Print with mobile devices .................................................................................................................................... 25
5 Configure your printer .................................................................................................................................. 26

Use Web Services ................................................................................................................................................. 27
Update the printer ............................................................................................................................................... 28
Configure the printer using the Embedded Web Server (EWS) ........................................................................... 29
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6 Supplies, accessories, and parts ................................................................................................................... 33
Order supplies, accessories, and parts ................................................................................................................ 34
Enable or disable the Cartridge Policy feature .................................................................................................... 36
Replace the toner cartridge ................................................................................................................................. 37
7 Solve problems ............................................................................................................................................ 39

HP support ........................................................................................................................................................... 40
Printer is unable to print ...................................................................................................................................... 42
Cannot set up Web Services ................................................................................................................................ 43
Interpret control-panel light patterns ................................................................................................................. 44
Print printer reports ............................................................................................................................................. 47
Restore original factory defaults and settings ................................................................................................... 48
Cartridge low ........................................................................................................................................................ 49
Printer does not pick up paper or misfeeds ........................................................................................................ 50
Clear paper jams .................................................................................................................................................. 53
Improve print quality ........................................................................................................................................... 62
Resolving print quality problems ........................................................................................................................ 66
Solve wireless network problems ....................................................................................................................... 73
Solve Ethernet connection problems .................................................................................................................. 77
Appendix A Printer specifications .................................................................................................................... 78

Technical specifications ....................................................................................................................................... 78
System requirements .......................................................................................................................................... 78
Printer dimensions .............................................................................................................................................. 79
Power consumption, electrical specifications, and acoustic emissions ............................................................. 79
Operating-environment range ............................................................................................................................ 79
Warning icons ....................................................................................................................................................... 80
Laser Warning ...................................................................................................................................................... 81
Appendix B Service and support ...................................................................................................................... 82

HP limited warranty statement ........................................................................................................................... 83
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement .............................. 96
Reminder on the use of non-Original HP supplies .............................................................................................. 97
HP anticounterfeit Web site ................................................................................................................................. 98
Data stored on the toner cartridge ...................................................................................................................... 99
End User License Agreement ............................................................................................................................. 100
Customer self-repair warranty service ............................................................................................................. 105
Customer support .............................................................................................................................................. 106
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Appendix C Environmental product stewardship program ................................................................................ 107
Protecting the environment .............................................................................................................................. 108
Ozone production .............................................................................................................................................. 108
Power consumption ........................................................................................................................................... 108
Toner consumption ............................................................................................................................................ 108
Paper use ........................................................................................................................................................... 109
Plastics ............................................................................................................................................................... 109
HP LaserJet print supplies ................................................................................................................................. 109
Paper .................................................................................................................................................................. 109
Material restrictions .......................................................................................................................................... 109
Disposal of waste equipment by users (EU and India) ...................................................................................... 110
Electronic hardware recycling ........................................................................................................................... 110
Hardware recycling information (Brazil) ........................................................................................................... 111
Chemical substances ......................................................................................................................................... 111
Product Power Data per European Union Commission Regulation 1275/2008 ............................................... 111
SEPA Ecolabel User Information (China) ........................................................................................................... 112
The regulation of the implementation on China energy label for printer, and copier ..................................... 112
Restriction of Hazardous Substances statement (India) .................................................................................. 112
WEEE (Turkey) .................................................................................................................................................... 112
The Table of Hazardous Substances/Elements and their Content (China) ....................................................... 113
Material Safety Data Sheet (MSDS) ................................................................................................................... 113
EPEAT ................................................................................................................................................................. 114
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ................................. 115
For more information ........................................................................................................................................ 116
Appendix D Regulatory information ............................................................................................................... 117

Regulatory statements ..................................................................................................................................... 118
Wireless statements .......................................................................................................................................... 124
Index ........................................................................................................................................................... 128
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vi ENWW
1 Get started
● Printer views
● Control panel features
● Use the HP Smart app to print, scan, and manage
ENWW 1
Printer views
● Printer front view
● Printer back view
Printer front view
Feature Description
1 Control panel
2 Output tray/cartridge access door
3 Status light. For more information, see Light patterns.
White Idle, sleep, or working
Amber Needs attention because an error has occurred
Blue Wireless network connection status
Green Starting up, processing, or updating
Purple Wireless setup mode
4 Tray cover
5 Input tray
2 Chapter 1 Get started ENWW

Printer back view
Feature Description
1 Rear USB port
NOTE: A label might be covering the USB port. After setup, you can remove the label and print using a USB
connection, if desired, but the printer must also still be connected to the Internet.
2 Ethernet port
3 Power input
4 Rear access door
5 Security slot
ENWW Printer views 3

Control panel features
Feature Description
1 Wireless button
Press (the Wireless button) to turn wireless capability on or off. For more
information, see Wireless status of the printer.
Press and hold (the Wireless button) to set up wireless using WPS.
2 Control panel light
Paper light The Paper light blinks when the input tray is out of paper, or when there is a paper
error.
Wireless light If the Wireless light is on, the printer is connected with a stable wireless connection.
(Wireless model) If it blinks, the printer is in wireless connection setup mode or WPS configuration is
in progress, or the printer is not connected to network.
For more information, see Wireless status of the printer.
Cartridge light When the Cartridge light is on, it indicates that the cartridge is low on toner. If the
Cartridge light blinks, you can continue printing until the Attention light blinks or
the status light shows amber.
If the Cartridge light blinks and the Attention light is on or the status bar shows
amber, a problem with the cartridge has occurred. Reinstall or replace the cartridge
to continue printing. See Remove and replace the toner cartridge.
3 Information
button/light Press (the Information button) to print a summary of printer settings and
(Wireless model)
status. If a printer error occurs, (the Information button) lights up or blinks.
Press the button, check and follow the instructions on the printed page to resolve
the error.
If (the Information button) blinks while setting up wireless, press this
button to complete authorization.

4 Resume button/
light Press (the Resume button) to perform the following actions:
● If the Resume light is on, the printer needs attention. Press (the
Resume button) to acknowledge and resume printing.
● Press and hold (the Information button) for 3 seconds until all buttons
are lit, and then press (the Resume button) to print a configuration
report.
5 Cancel button/
light Press (the Cancel button) to cancel a job.
6 Power button
Press (the Power button) to turn the printer on or off.
ENWW Control panel features 5

Use the HP Smart app to print, scan, and manage
The HP Smart app can help you perform many different printer tasks, including the following:
● Set up and connect your printer.
● Print and scan documents and photos.
● Share documents through email and other applications.
● Manage printer settings, check printer status, print reports, and order supplies.
HP Smart is supported on mobile devices and computers running on iOS, Android, Windows 10, and macOS
10.13 and later.
NOTE: At this time, the HP Smart app might not be available in all languages. Some features are available
only on specific printers or models. HP Smart does not support all file formats. See Get more information
about HP Smart.
To install HP Smart and open the app
Complete the following steps to install and open HP Smart, connect your printer, and begin using the app.
1. Visit 123.hp.com to download and install HP Smart on your device.
NOTE: iOS, Android, Windows 10, and macOS devices: You can also download HP Smart from the
respective app stores for the device.
2. Open HP Smart after installation.
● iOS/Android: From the mobile device desktop or app menu, tap HP Smart.
● Windows 10: From the computer desktop, click Start, and then select HP Smart from the app list.
● macOS: From the Launchpad, select HP Smart.
3. Connect your printer wirelessly using HP Smart. See Connect your printer to a Wi-Fi network using HP
Smart.
4. When prompted, create an HP account and register the printer.
Get more information about HP Smart
To learn how to connect, print, and scan using HP Smart, visit the website for your device:
● iOS/Android: www.hp.com/go/hpsmart-help
● Windows 10: www.hp.com/go/hpsmartwin-help
● macOS: www.hp.com/go/hpsmartmac-help

2 Connect your printer
● Requirements for HP+ printers
● Connect your printer to a Wi-Fi network using HP Smart
● Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)
● Connect your printer to an Ethernet network
● Connect your printer using a USB cable
● Change wireless settings
● Change the connection type
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Requirements for HP+ printers
Keep the printer connected to the Internet
HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function.
The Internet connection enables the printer to deliver HP+ specific app features and firmware updates. During
setup, you must connect the printer to the Internet by Wi-Fi or Ethernet. After setup, you can print using a
USB cable connection, if desired, but the printer must also still be connected to the Internet.
Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.
Have an HP account
Create or sign into an HP account to manage your printer.
8 Chapter 2 Connect your printer ENWW

Connect your printer to a Wi-Fi network using HP Smart
NOTE: This section is applicable to wireless printers only.
Install the HP Smart app on your computer or mobile device and use the app to set up or connect the printer
to your Wi-Fi network.
For information about HP Smart including where to download the app, see Use the HP Smart app to print,
scan, and manage.
1. Make sure your computer or mobile device is connected to your Wi-Fi network. On your mobile device,
turn on Bluetooth and location services.
NOTE: HP Smart uses Bluetooth for printer setup. It does not support Print using Bluetooth.
2. If your printer Wi-Fi was previously turned off, make sure to turn it on. For more information about
wireless status, see To turn on or off the wireless capabilities of the printer.
3. If the printer is no longer in wireless setup mode, restore the printer network settings. See To restore
network settings to default settings.
NOTE: For some printers or models, the purple light will start pulsing in the Status light bar or the
Wireless light will blink when the printer is in wireless setup mode.
4. Open the HP Smart app on your computer or mobile device. See Use the HP Smart app to print, scan, and
manage.
5. From HP Smart, click or tap (the Plus icon) or Add Printer, and then choose the option to select or
add a printer. If prompted, allow Bluetooth and location permissions.
Follow the instructions to add the printer to your network.
NOTE: When the printer is connected successfully, the Wireless light stops blinking and remains lit (for all
Wireless models). See Printer views.
ENWW Connect your printer to a Wi-Fi network using HP Smart 9

Connect your printer to a Wi-Fi network using Wi-Fi Protected
Setup (WPS)
This wireless setup method can be used if your router has a WPS button. If the router does not have this
button, it is recommended that you connect the printer using the HP Smart app. See Connect your printer to a
Wi-Fi network using HP Smart.
1. Make sure your router and printer are not too far from each other.
2. From the printer control panel, press and hold (the Wireless button) for at least 3 seconds to start
WPS.
The Wireless light blinks.
3. Press the WPS button on your router.
NOTE:
● Be sure to press the WPS button on the router within 2 minutes.
● When the printer is connected successfully, the Wireless light stops blinking and remains lit (for all
Wireless models). See Printer views.
manage.
add a printer.

Connect your printer to an Ethernet network
If your Ethernet network does not have an Internet connection, connect the printer wirelessly to the HP Smart
app. See Connect your printer to a Wi-Fi network using HP Smart.
1. Make sure your computer is connected to the router.
2. Connect your printer and router using an Ethernet cable. (Ethernet cable sold separately.)
NOTE:
● The Wi-Fi connection is automatically disabled when you connect the Ethernet cable.
● To connect the printer wirelessly, disconnect the Ethernet cable and connect the printer to your
wireless network using HP Smart. See Connect your printer to a Wi-Fi network using HP Smart.
manage.
add a printer.
ENWW Connect your printer to an Ethernet network 11

Connect your printer using a USB cable
NOTE:
● Do not connect the printer with a USB cable when setting up for the first time. HP+ printer will not work
as expected if USB is used for setting up for the first time.
● To set up and use the printer, it must be connected to the Internet at all times.
See the requirements listed in Requirements for HP+ printers.
1. If necessary, remove the label covering the USB port at the back of the printer.
2. Connect the printer and computer using a USB cable.
3. Open the HP Smart app on your computer. See Use the HP Smart app to print, scan, and manage.
add a printer.
Follow the instructions to add the printer.

Change wireless settings
You can set up and manage the wireless connection for your printer. This includes printing information about
network settings, turning the wireless function on or off, and restoring wireless settings.
Wireless status of the printer

Wireless light Status light Wi-Fi Status
Off Solid white light on the bar. The printer is not connected to the network.
To turn on wireless, press (the Wireless
button).
To connect the printer to a Wi-Fi network, see Connect

your printer to a Wi-Fi network using HP Smart or
Connect your printer to a Wi-Fi network using Wi-Fi
Protected Setup (WPS).
Solid light blue light on the bar. The printer is connected to the network.
On
The bar pulses light blue. The printer is trying to connect to a wireless network.
Blinks quickly in blue
Solid blue light pulses and then flashes amber. The printer is unable to connect to a wireless network.
To resolve wireless connection, see Solve wireless

network problems.
Blinks in amber
Off Purple light pulses on the bar. The printer is in wireless setup mode.
ENWW Change wireless settings 13

To turn on or off the wireless capabilities of the printer
Press (the Wireless button) to turn on or off the printer wireless capabilities.
To restore network settings to default settings

1. Press and hold (the Information button) for 3 seconds, and then release the button. All control
panel buttons will light up.
2. Press and hold (the Wireless button) and (the Cancel button). The printer restarts and,
depending on your printer model, the Status light pulses purple or (the Wireless button) starts
blinking blue. This indicates that the printer is in wireless setup mode. You can now set up a wireless
connection between the printer and your device.
NOTE: Use the HP Smart app to connect the printer wirelessly.

Change the connection type
USB to a wireless connection
Windows 10/macOS
1. Unplug the USB cable from the printer.
2. Make sure your computer or mobile device is connected to your Wi-Fi network. On your mobile device,
turn on Bluetooth and location services.
3. If your printer Wi-Fi was previously turned off, make sure to turn it on. For more information about
wireless status, see To turn on or off the wireless capabilities of the printer.
4. If the printer is no longer in wireless setup mode, restore the printer network settings. See To restore
network settings to default settings.
manage.
7. Follow the on-screen instructions to connect the printer to your Wi-Fi network.
Wireless to a USB connection

Windows/macOS
NOTE: Always maintain an Internet connection. For the printer to work properly (whether you are using a
Wi-Fi, Ethernet, or USB connection), it must always be connected to the Internet. See Connect your printer to a
Wi-Fi network using HP Smart and Printer is unable to print.
1. If necessary, remove the label covering the USB port at the back of the printer.
2. Connect the printer and computer using a USB cable.
3. Open the HP Smart app on your computer. See Use the HP Smart app to print, scan, and manage.
add a printer. Follow the instructions to add the printer.
ENWW Change the connection type 15

3 Load media
● Load paper
● Load envelopes
● Load labels
16 Chapter 3 Load media ENWW

Load paper
The following information describes how to load paper into the input tray.
NOTE: To avoid paper jams:
● Never add or remove paper from the input tray during printing.
● Before loading the input tray, remove all of the paper from the input tray and straighten the stack.
● Use paper that is not wrinkled, folded, or damaged.
● Always use 1 size paper. For example, do not place A5 paper over A4 size paper.
● Always push the paper guides to ensure paper does not slant/skew while picking up by printer.
To load paper
1. Remove paper from the input tray, if any.
TIP: To load Legal-size paper, lift the printer cover and, if necessary, leave it open. Depending on your
printer model, you might also need to lower the tray door.
2. Slide the paper guides to the edges of the input tray.
ENWW Load paper 17

3. Insert the stack of paper into the input tray with the top forward and the side to be printed on facing up.
4. Slide the paper guides until they touch the edges of the media.
5. Lower the tray cover and extend the output tray.

Load envelopes
For a list of supported sizes and tray capacity, visit www.hp.com/support/ljM207e . Click Product
information, and then click the product specifications for your printer.
To load envelopes
1. Remove all paper from the input tray.
2. Insert the envelope into the middle of the input tray, with the short, postage end toward the back of the
tray. The side to be printed on should face up.
ENWW Load envelopes 19

Load labels
For a list of supported sizes and tray capacity, visit www.hp.com/support/ljM207e . Click Product
information, and then click the product specifications for your printer.
To load labels
1. Remove all paper from the input tray.
2. Insert the sheet of labels into the middle of the input tray, with the top edge of the sheet toward the
back of the tray. The side to be printed on should face up.

4 Print
● Before you begin
● Print from a Windows computer
● Print from a Mac computer
● Print with mobile devices
NOTE: Depending on your printer, the Status light blinks or a solid green light appears on the bar when the
printer is initializing, cooling down, performing automatic cleaning routines, or shutting down.
To provide productive printing, this printer may automatically enter cool-down mode under certain
environmental conditions. This process might take several minutes. When the printer is cooling down, print
jobs might pause, but these jobs will continue when the engine is ready.
ENWW 21
Before you begin
● Set up and connect your printer using the HP Smart app. See Use the HP Smart app to print, scan, and
manage and Connect your printer to a Wi-Fi network using HP Smart.
● Load paper in the input tray and open the output tray. See Load paper.
● Always maintain an Internet connection. For the printer to work properly (whether you are using a Wi-Fi,
Ethernet, or USB connection), it must always be connected to the Internet. See Connect your printer to a
Wi-Fi network using HP Smart and Printer is unable to print.
● Use only Original HP cartridges. The printer will not work as expected if non-Original HP cartridges or
refilled cartridges are installed.
22 Chapter 4 Print ENWW

Print from a Windows computer
Review the requirements listed in Requirements for HP+ printers.
1. Make sure you have installed the HP Smart app. See Use the HP Smart app to print, scan, and manage.
2. Open the document you wish to print.
3. From the File menu in your software program, select the Print option.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Setup, or
Preferences.
5. Make sure your printer is selected.
6. Change any print settings, and Click OK.
7. Click Print or the OK button to print the job.
ENWW Print from a Windows computer 23

Print from a Mac computer
1. Make sure you have installed the HP Smart app. See Use the HP Smart app to print, scan, and manage.
2. From the computer, open System Preference, and select Printers and Scanners.
3. Click + (the Add button/icon), select the printer from the printer list, and then click Add.
4. Once connected, open the document you wish to print and use the Print command.
5. Make sure the desired printer is selected.
6. Change any print settings.
7. Click Print to print the document.
24 Chapter 4 Print ENWW

Print with mobile devices
You can use the HP Smart app to print documents and photos from your mobile device, social media account,
or cloud storage. See Use the HP Smart app to print, scan, and manage.
You can also print directly from your mobile devices using AirPrint (iOS) or HP Print Service Plugin (Android):
● iOS: Devices running iOS 4.2 or later have AirPrint pre-installed.
● Android: Download the HP Print Service Plugin from the Google Play Store or your favorite app store,
and then enable it on your device.
NOTE: You can print using HP Smart or AirPrint/HP Print Service Plugin when the mobile device is on the
same network as the printer or a different network (using Wi-Fi Direct).
Print while connected to same Wi-Fi network

You can print documents and photos from your mobile device when the device is on the same Wi-Fi network
as the printer.
Visit www.hp.com/go/mobileprinting for more information on mobile printing.
NOTE: Make sure your mobile device and printer are connected to the same Wi-Fi network. See Connect your
printer to a Wi-Fi network using HP Smart.
Print without connecting to same Wi-Fi network (Wi-Fi Direct)

With Wi-Fi Direct, you can directly connect your computer or mobile device to the printer and print wirelessly
—without connecting your computer or mobile device to an existing wireless network.
Visit www.hp.com/go/wifidirectprinting for more information on Wi-Fi Direct.
NOTE:
● Make sure Wi-Fi Direct on your printer is turned on. To check, open the EWS (see To access and use the
Embedded Web Server (EWS)), click the Networking tab, and then select Wi-Fi Direct Setup.
● Up to 5 computers and mobile devices can connect to the printer using Wi-Fi Direct connection.
To turn Wi-Fi Direct on or off from the control panel:
1. Press and hold (the Information button) for three seconds and then release the button.
All control panel buttons will light up.
2. Press (the Resume button) and (the Wireless button) at the same time.
TIP: Press (the Information button) to print a report to check Wi-Fi Direct status and password.
ENWW Print with mobile devices 25

5 Configure your printer
● Use Web Services
● Update the printer
● Configure the printer using the Embedded Web Server (EWS)
26 Chapter 5 Configure your printer ENWW

Use Web Services
The printer offers innovative, cloud-based solutions, such as print anywhere, scan-and-save to cloud, and
other services (including supplies auto replenishment). For more information, visit the HP Smart website
(www.hpsmart.com).
NOTE: To use these cloud-based solutions, the printer must be connected to the Internet. Unless otherwise
agreed, HP can modify or cancel these cloud-based solution offerings at its discretion.
Set up Web Services

1. Before you set up Web Services, make sure your printer is connected to the Internet.
2. Open the printer home page (the embedded web server or EWS). See To access and use the Embedded
Web Server (EWS).
3. Click the HP Web Services tab.
4. In Web Services Settings, click Enable, and follow the on-screen instructions to accept the terms of use.
5. If prompted, choose to allow the printer to check for and install printer updates.
NOTE:
● If prompted for a password, enter the PIN from the label on your printer. See Things to note when
accessing EWS.
● If prompted for proxy settings and if your network uses proxy settings, follow the on-screen
instructions to set up a proxy server. If you do not have the details, contact your network
administrator or the person who set up the network.
● If a printer update is available, the printer downloads and installs the update and then restarts
automatically. Repeat the instructions above to set up HP Web Services.
6. After the printer is connected to the HP server, the printer prints an information sheet. Follow the
instructions on the information sheet to finish setting up Web Services.
ENWW Use Web Services 27

Update the printer
HP offers periodic printer updates to improve printer performance, fix issues, or protect your printer against
potential security threats.
If your printer is connected to a Wi-Fi or Ethernet network with Internet access, the printer automatically
updates the printer when new updates are available. By default, the printer automatically checks for updates.
TIP: You can check to see if an update is available for the printer at any time. Learn more about checking for
printer updates.

Configure the printer using the Embedded Web Server (EWS)
Use the Embedded Web Server (EWS) to manage printing functions from your computer.
● View printer status information
● Check the information and status of the printing supplies
● Receive notification of printer and supplies events
● View and change the network and the printer settings
To access and use the Embedded Web Server (EWS)

You can open EWS using one of the following:
● HP Smart app
● HP printer software
● Web browser using IP address
● Web browser using Wi-Fi Direct connection
Things to note when accessing EWS
● If the web browser displays a message indicating that the website is unsafe, select the option to
continue. Accessing the website will not harm your device.
● If prompted, enter the default user name and password of the printer.
– User Name: admin
– Password: Open the cartridge access door, and see the label inside the printer.
ENWW Configure the printer using the Embedded Web Server (EWS) 29
● Depending on how the printer is connected, some features in EWS might not be available.
● EWS is not accessible beyond the network firewall.
To open EWS using HP Smart (iOS, Android, and Windows 10)

manage.
2. From HP Smart, select your printer, and then click or tap Advanced Settings.
To open EWS using an IP address (Wi-Fi or Ethernet connection)
1. Find out the IP address. Press (the Information button) on the printer to print an information page.
2. Open a web browser, type the IP address or hostname in the address bar, and then click or tap Enter.
To open EWS using an IP address (Wi-Fi Direct connection)

1. Make sure your device and the printer are connected using Wi-Fi Direct. See Print without connecting to
same Wi-Fi network (Wi-Fi Direct).
2. Open a web browser, type the following IP address or hostname of the printer in the address bar, and
then click or tap Enter.
IP Address: 192.168.223.1

Configure IP network settings
Use the following sections to configure the printer network settings.
View or change network settings

Use the Embedded Web Server to view or change IP configuration settings.
1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the Networking tab to obtain network information. Change settings as needed.
Rename the printer on a network

To rename the printer on a network so that it can be uniquely identified, use the Embedded Web Server.
2. Open the System tab.
3. On the Device Information page, the default printer name is in the Device Description field. You can
change this name to uniquely identify this printer.
NOTE: Completing the other fields on this page is optional.
4. Click the Apply button to save the changes.
Manually configure IPv4 TCP/IP parameters

Use the EWS to manually set an IPv4 address, subnet mask, and default gateway.
2. On the Networking tab, click IPv4 Configuration in the left navigation pane.
3. From the IP Preferred Address Method drop-down, select Manual, and then edit the IPv4 configuration
settings.
4. Click the Apply button.
Assign or change the system password using the Embedded Web Server
Assign an administrator password for access to the printer and the HP Embedded Web Server so that
unauthorized users cannot change the printer settings.
2. On the System tab, click the Administration link in the left navigation pane.
3. In the area labeled Product Security, enter the password in the Password field.
4. Re-enter the password in the Confirm Password field.
NOTE: Make note of the password and store it in a safe place.
ENWW Configure the printer using the Embedded Web Server (EWS) 31
Change energy-conservation settings
The printer includes several economy features to conserve energy and supplies.
Set the Sleep/Auto Off After Inactivity setting

Use the EWS to set the amount of idle time before the printer enters sleep mode.
Complete the following procedure to change the Sleep/Auto Off After Inactivity setting:
2. Click the System tab, and then select Energy Settings.
3. From the Sleep/Auto Off After Inactivity drop-down, select the time for the delay.
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
Use the EWS to set the amount of time before the printer shuts down.
NOTE: After the printer shuts down, the power consumption is 1 watt or less.
Complete the following procedure to change the Shut Down After Inactivity setting:
3. From the Shut Down After Inactivity drop-down, select the time for the delay.
NOTE: The default value is 4 hours.
Set the Delay Shut Down setting
Use the EWS to select whether or not the printer delays shutting down after (the Power button) is
pressed.
Complete the following procedure to change the Delay Shut Down setting:
3. Select or clear the Delay when ports are active option.
NOTE: When this option is selected the printer will not shut down unless all ports are inactive. An
active network link will prevent the printer from shutting down.

6 Supplies, accessories, and parts
The printer only works with Original HP cartridges.
NOTICE: If cartridges that are not Original HP cartridges are installed in this printer (including refilled or
non-Original HP cartridges), the printer will not work as expected.
● Order supplies, accessories, and parts
● Enable or disable the Cartridge Policy feature
● Replace the toner cartridge
ENWW 33
Order supplies, accessories, and parts
Order
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter the
printer IP address in the address/URL field. The EWS provides
options for purchasing Original HP supplies.
NOTE: You can also order using the HP Smart app. For information about this app, see Use the HP Smart app
to print, scan, and manage.
34 Chapter 6 Supplies, accessories, and parts ENWW

Supplies and accessories
Item Description Cartridge number Part number
Supplies
For use in North America, Australia, and New Zealand only
HP 134A Black Original LaserJet Toner Standard-capacity replacement black toner 134A W1340A
Cartridge cartridge
HP 134X High Yield Black Original High-capacity replacement black toner 134X W1340X
LaserJet Toner Cartridge cartridge
For use in the European Economic Area, Switzerland, UK, and Israel only*
Cartridge cartridge
For use in Africa, Latin America, Middle East, CIS, non-EU Balkan countries/regions, and Asia Pacific (except China, India, Australia, and New
Zealand) only
Cartridge cartridge
For use in China and India only
Cartridge cartridge
*The product is regionalized for the regions and countries listed above. However, nothing herein must be
deemed as an authorization from HP to import products into the European Economic Area, Switzerland, and
the UK from any country outside that region.
ENWW Order supplies, accessories, and parts 35

Enable or disable the Cartridge Policy feature
The Cartridge Policy feature can be enabled or disabled using the embedded web server (EWS).
NOTE: Enabling or disabling this feature might require entering an administrator password.
2. Click the System tab, and then select Supply Settings.
3. From the Cartridge Policy drop-down menu, select off or Authorized HP.

Replace the toner cartridge
The printer only works with Original HP cartridges.
NOTICE: If cartridges that are not Original HP cartridges are installed in this printer (including refilled or
non-Original HP cartridges), the printer will not work as expected.
Cartridge information
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge
back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions.
Reinsert the toner cartridge into the printer and close the cover.
Remove and replace the toner cartridge

When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge
until redistributing the toner no longer yields acceptable print quality.
1. Open the cartridge access door, and then remove the old print cartridge.
2. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box
for recycling.
CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch
the protective cover or roller surface.
ENWW Replace the toner cartridge 37

3. Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly
inside the cartridge.
4. Remove the cover from the print cartridge.
5. Insert the print cartridge in the product, and then close the cartridge access door.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold
water. Hot water sets toner into the fabric.

7 Solve problems
● HP support
● Printer is unable to print
● Cannot set up Web Services
● Interpret control-panel light patterns
● Print printer reports
● Restore original factory defaults and settings
● Cartridge low
● Printer does not pick up paper or misfeeds
● Clear paper jams
● Improve print quality
● Resolving print quality problems
● Solve wireless network problems
● Solve Ethernet connection problems
ENWW 39
HP support
For the latest product updates and support information, visit the product support website at www.hp.com/
support/ljM207e . HP online support provides a variety of options for help with your printer:
Get software and drivers: Download software, drivers, and firmware you need for the printer.
Ask the community: Join the community forums to find solutions, ask questions, and share tips.
HP Diagnostic Tools: Use HP online tools to detect your printer and find recommended solutions.
Contact HP
If you need help from an HP technical support representative to solve a problem, visit the
www.support.hp.com. The following contact options are available at no cost for in-warranty customers (HP
agent-assisted support for out-of warranty customers may require a fee):
Chat with an HP support agent or the HP Virtual Agent online.
Call an HP support agent.
When contacting HP support, be prepared to provide the following information:
● Product name (located on the printer)
● Product number (located on a label inside the printer)
● Serial number (located on a label inside the printer)
Register printer
By taking just a few minutes to register, you can enjoy quicker service, more efficient support, and product
support alerts. If you did not register your printer while installing the software, you can register now at
www.register.hp.com
Additional warranty options

Extended service plans are available for the printer at additional costs. Go to www.hp.com/support/ljM207e ,
select your country/region and language, then explore the service plan options available for your printer.
40 Chapter 7 Solve problems ENWW

Additional supplies and toner information
For additional supplies and toner information and warranty policies, go to www.hp.com/go/
learnaboutsupplies
ENWW HP support 41
Printer is unable to print
Check printer connection to the Internet
Verify that the printer is connected to the Internet. If disconnected, the printer will not work as expected.
Your printer might be occasionally disconnected from the Internet (for example. power outage, network or
router issues or turning off the printer when not in use). You might be able to print a limited number of pages
while the printer is disconnected, but it is critical to reconnect the printer to continue printing.
Make sure to use Original HP cartridges

Check that you are using Original HP cartridges. Original HP cartridges are manufactured and sold by HP in
official HP packaging. HP+ printers require Original HP cartridges. If non-Original HP supplies or refilled
cartridges are installed, HP+ printers will not operate as expected.
Check the printer settings and status

Press (the Information button) to print a summary of printer settings and status. Check this page for
information about printer errors.
TIP: To set up the printer wirelessly, see Connect your printer to a Wi-Fi network using HP Smart.
If you are still unable to print, visit the HP Support website www.hp.com/support/ljM207e

Cannot set up Web Services
To use the printer, it must always be connected to the Internet and Web Services must be enabled.
Learn more about setting up Web Services.
ENWW Cannot set up Web Services 43

Interpret control-panel light patterns
● Overview
● Light patterns
Overview
Status light overview Description
White Idle, sleep, or working
Amber Needs attention because an error has occurred
Blue Wireless network connection status
Green Starting up, processing, or updating
Purple Wireless setup mode
Light patterns
Table 7-2 White
Light behavior Description
Solid white light on the bar. The printer is idle and not connected to a wireless network.
To connect the printer to your wireless network, see Connect your

printer to a Wi-Fi network using HP Smart.
If (the Cartridge light) is on, the printer cartridge level is
low, see Cartridge is low.
If (the Cartridge light) blinks, the printer cartridge level is
very low, see Cartridge is very low.
White light flashes on the bar. The printer is processing and printing a print job.
White light in the center of the bar. The printer is in the sleep mode.
Table 7-3 Amber
Solid amber light on the bar. The printer door might not be closed properly. Make sure the
cartridge access and rear access doors are closed properly.

Table 7-3 Amber (continued)
If (the Paper light) blinks, the printer might be out of
paper or not loaded properly (see Load paper). Load paper, and
press (the Resume button) to continue.
Or there could be a paper jam. Clear jam (see Clear paper jams),
and press (the Resume button) to continue.
If (the Cartridge light) blinks, the cartridge might be very
low or there is a cartridge error (such as incompatible,

unauthorized, or protected). Replace the toner cartridge.
NOTE: No notification is provided if the printer has been

configured to continue printing when the toner cartridge is very
low.
Solid amber light flashes fast on the bar. The printer has encountered some problem. Turn off the printer,
and then turn it on again after 30 seconds. If problem persists,
visit www.hp.com/support/ljM207e
Table 7-4 Blue
Solid light blue light on the bar. The printer is idle and connected to a wireless network. A
computer or mobile device is directly connected to the printer
using Wi-Fi Direct.
If (the Cartridge light) is on, the printer cartridge level is
low, see Cartridge is low.
If (the Cartridge light) blinks, the printer cartridge level is
very low, see Cartridge is very low.
The bar pulses light blue. The printer is trying to connect to a wireless network.
Solid blue light pulses and then flashes amber. The printer is unable to connect to a wireless network.
To resolve wireless connection, see Solve wireless network

problems.
ENWW Interpret control-panel light patterns 45

Table 7-5 Green
Solid green light on the bar. The printer is initializing, waiting for confirmation, performing
automatic cleaning routines, downloading and installing a printer
update, or cooling down. (To provide productive printing, the
printer may automatically enter the cool-down mode under
certain environmental conditions.)
NOTICE: The printer must be turned on during the updating

process. Do not turn off the printer or disconnect the power
before the update is complete.
NOTE:
● If a problem occurs while installing the printer update, the

printer will restart and try to update automatically (with an
active Internet connection).
● When the printer is cooling down, print jobs might pause.

Print jobs will continue when the engine is ready. This might
take several minutes.
Green light pulses on the bar. The printer is performing routine maintenance.
Table 7-6 Purple
Purple light pulses on the bar. The printer is in wireless setup mode.
If the (the Information button) blinks, press it to connect.
Solid purple light blinks fast and then flashes amber. Time is running out for the Wi-Fi Protected Setup (WPS) mode.
Press (the Cancel button) to clear the error. For more
information, see Connect your printer to a Wi-Fi network using

Wi-Fi Protected Setup (WPS).

Print printer reports
Printer report How to print Description
Information Printer Information Report provides a summary of the

Report Press (the Information button). printer information and its current status.
Configuration Configuration report shows the printer usage log (pages

Report Press and hold (the Information button) for 3 printed, images scanned), event logs, copy/energy
settings, network status and more.
seconds until all the buttons are lit. Press (the
Resume button) to print a configuration report.
Wireless Wireless Network Test Report shows the diagnostics

Network Test Press and hold (the Information button) for 3 results for the status of the wireless network, wireless
Report signal strength, detected networks, and more.
seconds until all the buttons are lit. Press (the
Information button) and (the Resume button) at
the same time.
Alternatively, open EWS. SeeTo access and use the

Embedded Web Server (EWS), click Networking tab, and
click Wireless Configuration, and then click Print Test
Report.
Web Service Open EWS. See To access and use the Embedded Web Depending on the Web Services status, Web Services
information Server (EWS), click HP Web Services tab, and click Web Reports provide different instructions to help you turn
page Services Settings and then click Print Information on Web Services, set up Web Services, fix connection
Sheet. issues, and more.
If you have not enabled the Web Services, click Enable

to Print Information Sheet.
Adjust Open EWS. See To access and use the Embedded Web The printer prints an alignment page.
Alignment Test Server (EWS), click System tab, and click Service, follow
Page the on-screen instructions in Adjust Alignment to
position the image on desired location on the paper.
ENWW Print printer reports 47

Restore original factory defaults and settings
If you disable some functions or change some settings and want to change them back, you can restore the
printer to the original factory settings or network settings.
2. On the System tab, click Service.
3. In the Restore Defaults area, click the Restore defaults button.
The printer automatically restarts.

Cartridge low
Cartridge is low
Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality
is no longer acceptable. The cartridge does not need to be replaced now.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge
back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions.
Reinsert the toner cartridge into the printer and close the cover.
Cartridge is very low

Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality
is no longer acceptable. The cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge
has ended.
Change the “Very Low” settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-
establish these settings when you install a new toner cartridge.
2. Select the System tab, and then select Supply Settings.
3. Select one of the following options from the Very Low Setting (Black Cartridge): drop-down list:
● Select the Stop option to set the printer to stop printing until you replace the cartridge.
● Select the Continue option to set the printer to alert you that the cartridge is very low, but to
continue printing.
Order supplies
Order supplies and paper www.hp.com/go/suresupply
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter
the printer IP address in the address/URL field. The EWS provides
options for purchasing Original HP supplies.
ENWW Cartridge low 49

Printer does not pick up paper or misfeeds
Introduction
The following solutions can help solve problems if the printer is not picking up paper from the input tray or is
picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.
● The product does not pick up paper
● Clean the pickup roller
● The product picks up multiple sheets of paper
The product does not pick up paper

If the product does not pick up paper from the input tray, try these solutions.
1. Open the product and remove any jammed sheets of paper.
2. Load the tray with the correct size of paper for your job.
3. Make sure the paper size and type are set correctly.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
5. Clean the pickup roller.
NOTE: If the problem persists, visit the support site for this printer at www.hp.com/support/ljM207e to
learn more about solving paper problems.
Clean the pickup roller

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Remove the stack of paper from the input tray.
4. Flip the printer on its side, as shown.

5. Release and hold on to the blue latch, and then remove the panel.
6. Dampen a soft, lint-free cloth with alcohol or water, and then wipe each roller.
NOTE: Apply a moderate amount of pressure to each roller to ensure that they are completely cleaned.
7. Wait approximately 10 minutes to allow the pickup roller to dry completely.
8. While holding onto the blue latch, align and insert the panel as shown. Release the blue latch to lock the
panel in the place.
ENWW Printer does not pick up paper or misfeeds 51

9. Flip the printer back to the original, upright position.
10. Reload the stack of paper into the input tray.
11. Plug the power cord back into the printer, and then turn on the printer.
The product picks up multiple sheets of paper

If the product picks up multiple sheets of paper from the input tray, try these solutions.
1. Remove the stack of paper from the input tray and rotate it 180 degrees, and flip it over. Return the
stack of paper to the input tray.
2. Use only paper that meets HP specifications for this product.
3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
4. Make sure the input tray is not overfilled. If it is, remove the entire stack of paper from the tray,
straighten the stack, and then return some of the paper to the input tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
6. Make sure the printing environment is within recommended specifications.

Clear paper jams
Introduction
The following information includes instructions for clearing paper jams from the printer.
● Jam locations
● Frequent or recurring paper jams?
● Clear jams from the input tray
● Clear jams in the printer base
● Clear jams from the print cartridge area
● Clear jams from the output areas
● Clear jams in the rear duplexer
Jam locations
Jams can occur at the following locations in the product.
1 Internal areas
2 Input tray
3 Output bin
4 Rear duplex area
5 Printer base
NOTE: Jams can occur in more than one location.
ENWW Clear paper jams 53

Frequent or recurring paper jams?
Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem
continue with the next step until you have resolved the problem.
1. If paper has jammed in the printer, clear the jam and then print a test page to test the printer.
2. Check that the tray is configured for the correct paper size and type.
a. Open EWS. See To access and use the Embedded Web Server (EWS).
b. Click the System tab, and then click the Paper Setup page.
c. Select the type of paper that is in the tray.
3. Turn the printer off, wait 30 seconds, and then turn it on again.
4. Print a cleaning page to remove excess toner from inside the printer.
5. Print a test page to test the printer.
If none of these steps resolves the problem, the printer might need service. Contact support.

Clear jams from the input tray
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage
caused by sharp objects will not be covered by the warranty.
When removing jammed media, pull the jammed media straight away from the product. Pulling jammed
media out of the product at an angle can damage the product.
NOTE: Depending on where the jam is located, some of the following steps might not be necessary.
1. Open the cartridge access door, and then remove the print cartridge.
2. Remove the media stack from the input tray.

3. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and
carefully pull it free from the printer.
4. Reinstall the print cartridge, and then close the cartridge access door.

Clear jams in the printer base
1. Flip the printer on its side, as shown.
2. Release and hold on to the blue latch, and then remove the panel.
3. Remove the jammed media.

4. While holding onto the blue latch, align and insert the panel as shown. Release the blue latch to lock the
panel in the place.
5. Flip the printer back to the original, upright position.

Clear jams from the print cartridge area
1. Open the cartridge access door, and then remove the print cartridge.
2. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the printer.

3. Reinstall the print cartridge, and then close the cartridge access door.

Clear jams from the output areas
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage
caused by sharp objects is not covered by the warranty.
When a jam occurs, (the Paper light) blinks, and a solid amber light appears on the bar (depending on
the printer).
Remove any visible jammed paper from the output tray area. Use both hands to remove jammed paper to
avoid tearing the paper.
Clear jams in the rear duplexer

Use the following procedure to check for paper in all possible jam locations in the rear duplexer.
1. Open the rear access door.
2. If you can see the jammed paper, carefully grasp the jammed paper, and then slowly pull it out of the
printer.
3. Close the rear access door.

Improve print quality
● Introduction
● Print from a different software program
● Check the paper-type setting for the print job
● Check toner-cartridge status
● Clean the cartridge
● Print a cleaning page
● Visually inspect the toner cartridge
● Check paper and the printing environment
● Adjust Print Density
Introduction
The following information provides troubleshooting steps to resolve print-quality problems, including the
following problems:
● Smears
● Fuzzy print
● Dark print
● Light print
● Streaks
● Missing toner
● Scattered dots of toner
● Loose toner
● Skewed images
To resolve these or other print-quality problems, try the following solutions in the order presented.
For information about resolving specific image defects, see Resolving print quality problems.
Print from a different software program

Try printing from a different software program. If the page prints correctly, the problem is with the software
program from which you were printing.
If the page does not print correctly, try updating the printer and print again. See Update the printer.
Check the paper-type setting for the print job

Check the paper type setting when printing from a software program and the printed pages have smears,
fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.

Check the paper type setting on the printer
Verify that the tray is loaded with the correct type of paper.
Check the paper type setting (Windows)

1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Check the paper settings.
Check the paper type setting (OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Finishing menu.
4. Select a type from the Media Type drop-down list.
Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status
of other replaceable maintenance parts.
Step one: Find supplies information
From the printer control panel, press (the Information button) to print an information report.
Step two: Check supplies status
1. Open EWS (see To access and use the Embedded Web Server (EWS)) to look at the supplies status report
of the toner cartridges and if applicable, the status of other replaceable maintenance parts.
Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The
configuration report indicates when a supply level is very low.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner
cartridge has ended.
The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.
Consider having a replacement available to install when print quality is no longer acceptable.
If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the
configuration report lists the genuine HP part numbers.
2. Check to see if you are using a genuine HP cartridge.
A genuine HP toner cartridge has “HP” on it, or has the HP logo on it. For more information on identifying
HP cartridges go to www.hp.com/go/learnaboutsupplies
ENWW Improve print quality 63

Clean the cartridge
During the printing process, cartridges might be contaminated by paper dust and cause print quality issues
such as background issues, vertical dark bands, or repetitive horizontal banding.
Follow these steps to improve the above mentioned print quality issues:
2. Click the System tab, and then click Service.
3. In the Cartridge Cleaning Mode area, click Start to begin the cleaning process.
Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause
print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.
Use the following procedure to print a cleaning page.
2. On the System tab, click Service.
3. In the Fuser Cleaning mode area, click Start to begin the cleaning process.
Visually inspect the toner cartridge

Follow these steps to inspect the toner cartridge.
1. Remove the toner cartridges from the printer, and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. If you see any damage on the toner cartridge, replace the toner cartridge.
4. Reinstall the toner cartridge, and print a few pages to see if the problem has resolved.
Check paper and the printing environment

Step one: Use paper that meets HP specifications
Some print-quality problems arise from using paper that does not meet HP specifications.
● Always use a paper type and weight that this printer supports.
● Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
● Use paper that has not been previously printed on.
● Use paper that does not contain metallic material, such as glitter.
● Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
● Use paper that is not too rough. Using smoother paper generally results in better print quality.

Step two: Check the environment
The environment can directly affect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
● Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents.
● Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.
● Do not place the printer in a confined space, such as a cabinet.
● Place the printer on a sturdy, level surface.
● Remove anything that is blocking the vents on the printer. The printer requires good air flow on all sides,
including the top.
● Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the printer.
Adjust Print Density

Complete the following steps to adjust the print density.
2. Click the System tab, and then select System Setup from the left navigation pane.
3. Select the correct density settings.
4. Click Apply to save the changes.
ENWW Improve print quality 65

Resolving print quality problems
● Introduction
● Troubleshoot print quality problems
Introduction
The following information provides troubleshooting steps for solving image defect issues, including the
following defects:
● Light print
● Gray background or dark print
● Blank pages
● Black pages
● Dark or light bands
● Dark or light streaks
● Missing toner
● Skewed images
● Colors that do not align
● Curled paper
Troubleshoot print quality problems

Table 7-7 Image defects table quick reference
Table 7-8 Light print Table 7-9 Gray background or dark print Table 7-10 Blank page — No print

Table 7-7 Image defects table quick reference (continued)
Table 7-11 Black page Table 7-12 Banding defects Table 7-13 Streak defects
Table 7-14 Fixing/fuser defects Table 7-15 Image placement defects Table 7-16 Output defects
Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a
starting point for solving image defect issues.
1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely
with continued printing.
2. Check the condition of the cartridge. If a cartridge is in a Very Low state (it has passed the rated life),
replace the cartridge.
3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try
using a different ream of media or a different tray. Try using a different print mode.
4. Make sure that the printer is within the supported operating temperature/humidity range.
5. Make sure that the paper type, size, and weight are supported by the printer. See the printer support
page at www.hp.com/support/ljM207e for a list of the supported paper sizes and types for the printer.
NOTE: The term “fusing” refers to the part of the printing process where toner is affixed to paper.
The following examples depict letter-size paper that has passed through the printer short-edge first.
ENWW Resolving print quality problems 67

Table 7-8 Light print
Description Sample Possible solutions
Light print: 1. Reprint the document.
The printed content on the entire page is 2. Remove the cartridge, and then
light or faded. shake it to redistribute the toner.
3. Make sure that the cartridge is

installed correctly.
4. Print a configuration report and check

for life and usage of the cartridge
(Press and hold the (the
Information button) for 3 seconds

until all the buttons are lit, then press
the (the Resume button) to
print a configuration report).
5. Replace the toner cartridge.
6. If the problem persists, go to

www.hp.com/support/ljM207e
Table 7-9 Gray background or dark print
Gray background or dark print: 1. Make sure that the paper in the trays
has not already been run through the
The image or text is darker than expected. printer.
2. Use a different paper type.
3. Reprint the document.
4. Mono models only: From the printer

EWS, go to the Adjust Toner Density
menu, and then adjust the toner
density to a lower level.
5. Make sure that the printer is in within

the supported operating temperature
and humidity range.


Table 7-10 Blank page — No print
Blank page — No print: 1. Make sure that the cartridge is

genuine HP cartridges.
The page is completely blank and contains
no printed content. 2. Make sure that the cartridge is
3. Print with a different cartridge.
4. Check the paper type in the paper

tray and adjust the printer settings to
match. If necessary, select a lighter
paper type.

Table 7-11 Black page
Black page: 1. Visually inspect the toner cartridge to

check for damage.
The entire printed page is black.
2. Make sure that the cartridge is

Table 7-12 Banding defects
Repetitive wide-pitch banding and 1. Reprint the document.

Impulse bands:
Dark or light lines which repeat down the
length of the page. They might be sharp or 3. Use a different paper type.
soft in nature. The defect displays only in
areas of fill, not in text or sections with no 4. If the problem persists, go to
printed content. www.hp.com/support/ljM207e

Table 7-13 Streak defects
Light vertical streaks: 1. Reprint the document.
Light streaks that usually span the length 2. Remove the cartridge, and then
of the page. The defect displays only in shake it to redistribute the toner.
areas of fill, not in text or sections with no
printed content. 3. If the problem persists, go to
NOTE: Both light and dark vertical

streaks can occur when the printing
environment is outside the specified range
for temperature or humidity. Refer to your
printer's environmental specifications for
allowable temperature and humidity
levels.
Dark vertical streaks and ITB cleaning 1. Reprint the document.

streaks (color models only):
2. Remove the cartridge, and then
Dark lines which occur down the length of shake it to redistribute the toner.
the page. The defect might occur anywhere
on the page, in areas of fill or in sections 3. Print a cleaning page.
with no printed content.
4. Check the toner level in the cartridge.
See To open EWS using HP Smart
(iOS, Android, and Windows 10).


Table 7-14 Fixing/fuser defects
Description Fixing/fuser Possible solutions
Hot fuser offset (shadow): 1. Reprint the document.
Slight shadows, or offsets, of the image 2. Check the paper type in the paper
repeated down the page. The repeated tray and adjust the printer settings to
image might fade with each recurrence. match. If necessary, select a lighter
paper type.

Poor fusing: 1. Reprint the document.
Toner rubs off along either edge of page. 2. Check the paper type in the paper
This defect is more common at the edges tray and adjust the printer settings to
of high-coverage jobs and on light media match. If necessary, select a heavier
types but can occur anywhere on the page. paper type.

Table 7-15 Image placement defects
Margins and skew: 1. Reprint the document.
The image is not centered, or is skewed on 2. Remove the paper and then reload
the page. The defect occurs when the the tray. Make sure that all the paper
paper is not positioned properly as it is edges are even on all sides.
pulled from the tray and moves through
the paper path. 3. Make sure that the top of the paper
stack is below the tray full indicator.
Do not overfill the tray.
4. Make sure that the paper guides are

adjusted to the correct size for the
paper. Do not adjust the paper guides
tightly against the paper stack.
Adjust them to the indentations or
markings in the tray.


Table 7-16 Output defects
Output curl: 1. Reprint the document.
Printed paper has curled edges. The curled 2. Positive curl: From the printer EWS,
edge can be along the short or long side of select a heavier paper type. The
the paper. Two types of curl are possible: heavier paper type creates a higher
temperature for printing.
● Positive curl: The paper curls toward
the printed side. The defect occurs in Negative curl: From the printer EWS,
dry environments or when printing select a lighter paper type. The
high coverage pages. lighter paper type creates a lower
temperature for printing. Try storing
● Negative curl: The paper curls away the paper in a dry environment prior
from the printed side. The defect or use freshly opened paper.
occurs in high-humidity
environments or when printing low 3. Print in duplex mode.
coverage pages.
Output stacking: 1. Reprint the document.
The paper does not stack well in the output 2. Extend the output bin extension.
tray. The stack might be uneven, skewed,
or the pages might be pushed out of the 3. If the defect is caused by extreme
tray and onto the floor. Any of the paper curl, complete the
following conditions can cause this defect: troubleshooting steps for Output
curl.
● Extreme paper curl
4. Use a different paper type.
● The paper in the tray is wrinkled or
deformed 5. Use freshly opened paper.
● The paper is a non-standard paper 6. Remove the paper from the output
type, such as envelopes tray before the tray gets too full.
● The output tray is too full 7. If the problem persists, go to


Solve wireless network problems
● Introduction
● Wireless connectivity checklist
● The printer does not print after the wireless configuration completes
● The printer does not print, and the computer has a third-party firewall installed
● The wireless connection does not work after moving the wireless router or printer
● Cannot connect more devices to the wireless printer (Wi-Fi Direct)
● The wireless printer loses communication when connected to a VPN
● The network does not appear in the wireless networks list
● The wireless network is not functioning
● Perform a wireless network diagnostic test
● Reduce interference on a wireless network
Introduction
Use the troubleshooting information to help resolve issues.
NOTE: To determine if Wi-Fi Direct printing is enabled on your printer, print an information report from the
printer control panel
Wireless connectivity checklist

● Verify that the printer and the wireless router are turned on and have power. Also make sure that the
wireless radio in the printer is turned on.
● Verify that the service set identifier (SSID) is correct. Print an information report to determine the SSID.
On the printer control panel, press (the Information button).
If you are not sure the SSID is correct, run the wireless setup again.
● With secured networks, verify that the security information is correct. If the security information is
incorrect, run the wireless setup again.
● If the wireless network is working correctly, try accessing other computers on the wireless network. If
the network has Internet access, try connecting to the Internet over a wireless connection.
● Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access
point (on networks using WPA security).
● Verify that the printer is within the range of the wireless network. For most networks, the printer must
be within 30 m (100 ft) of the wireless access point (wireless router).
● Verify that obstacles do not block the wireless signal. Remove any large metal objects between the
access point and the printer. Make sure poles, walls, or support columns containing metal or concrete do
not separate the printer and wireless access point.
ENWW Solve wireless network problems 73

● Verify that the printer is located away from electronic devices that might interfere with the wireless
signal. Many devices can interfere with the wireless signal including motors, cordless phones, security
system cameras, other wireless networks, and some Bluetooth devices.
● Verify that the print driver is installed on the computer.
● Verify that you have selected the correct printer port.
● Verify that the computer and printer connect to the same wireless network.
● For OS X, verify that the wireless router supports Bonjour.
The printer does not print after the wireless configuration completes
1. Make sure that the printer is turned on and in the ready state.
2. Turn off any third-party firewalls on your computer.
3. Make sure that the wireless network is working correctly.
4. Make sure that your computer is working correctly. If necessary, restart the computer.
5. Verify that you can open the printer EWS from a computer on the network.
6. If problem persists, see Printer is unable to print.
The printer does not print, and the computer has a third-party firewall installed
1. Update the firewall with the most recent update available from the manufacturer.
2. If programs request firewall access when you install the printer or try to print, make sure you allow the
programs to run.
3. Temporarily turn off the firewall, and then install the wireless printer on the computer. Enable the
firewall when you have completed the wireless installation.
The wireless connection does not work after moving the wireless router or printer
1. Make sure that the router or printer connects to the same network that your computer connects to.
2. Print a information report.
3. Compare the service set identifier (SSID) on the information report to the SSID in the printer
configuration for the computer.
4. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the
wireless setup for the printer.
Cannot connect more devices to the wireless printer (Wi-Fi Direct)

1. Make sure that the other computers are within the wireless range and that no obstacles block the signal.
For most networks, the wireless range is within 30 m (100 ft) of the wireless access point.
2. Make sure that the printer is turned on and in the ready state.
3. Make sure there are not more than 5 concurrent Wi-Fi Direct users.
4. Turn off any third-party firewalls on your computer.

5. Make sure that the wireless network is working correctly.
6. Make sure that your computer is working correctly. If necessary, restart the computer.
The wireless printer loses communication when connected to a VPN

● Typically, you cannot connect to a VPN and other networks at the same time.
The network does not appear in the wireless networks list

● Make sure the wireless router is turned on and has power.
● The network might be hidden.
● Make sure that the printer is within wireless range of the wireless router, and that there are no obstacles
blocking the signal.
● The printer operates on the 2.4 GHz and 5 GHz wireless bands.
● Refresh the wireless networks list.
● Try restarting the printer.
The wireless network is not functioning

1. To verify if the network has lost communication, try connecting other devices to the network.
2. Test network communication by pinging the network.
a. Open a command-line prompt on your computer.
● For Windows, click Start, click Run, type cmd, and then press Enter.
● For OS X, go to Applications, then Utilities, and open Terminal.
b. Type ping followed by the router IP address.
c. If the window displays round-trip times, the network is working.
3. Make sure that the router or printer connects to the same network that the computer connects to.
a. On the printer control panel, press (the Information button) to print an information report.
b. Compare the service set identifier (SSID) on the information report to the SSID in the printer
information for the computer.
c. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure
the wireless setup for the printer.
Perform a wireless network diagnostic test

A wireless network diagnostic test can be performed using the printer control panel or the Embedded Web
Server (EWS). The wireless network diagnostic test provides information about the wireless network settings.
ENWW Solve wireless network problems 75

Method one: Perform a wireless network diagnostic test using the printer control panel
● From the printer control panel, press and hold (the Information button) for 3 seconds, and then
press (the Information button) (the Resume button) at the same time.
Method two: Perform wireless network diagnostic test using the EWS
2. Select the Networking tab.
3. On the Wireless Configuration page, verify that the On option is selected.
4. Click the Print Test Report button to print a test page that shows test results.
Reduce interference on a wireless network

The following tips can reduce interference in a wireless network:
● Keep the wireless devices away from large metal objects, such as filing cabinets, and other
electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio
signals.
● Keep the wireless devices away from large masonry structures and other building structures. These
objects can absorb radio waves and lower signal strength.
● Position the wireless router in a central location in line of sight with the wireless printers on the
network.

Solve Ethernet connection problems
Check the following:
● The network is operational and the network hub, switch, or router is turned on.
● The Ethernet cable is properly connected between the printer and the router. The Ethernet cable is
plugged into the Ethernet port on the printer and the light near the connector lights up when connected.
● Antivirus programs, including spyware protection programs, are not impacting your network connection
to the printer. If you know that antivirus or firewall software is preventing your computer from
connecting to the printer, use the HP online firewall troubleshooter to help solve the problem.
● Run the HP Print and Scan Doctor to troubleshoot the issue automatically. The utility will try to diagnose
and fix the issue. The HP Print and Scan Doctor may not be available in all languages.
ENWW Solve Ethernet connection problems 77

A Printer specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see www.hp.com/support/ljM207e
● Technical specifications
● System requirements
● Printer dimensions
● Power consumption, electrical specifications, and acoustic emissions
● Operating-environment range
● Warning icons
● Laser Warning
Technical specifications
For more information, visit www.hp.com/support/ljM207e . Select your country or region. Click Product
Support & Troubleshooting. Enter the name shown on the front of the printer, and then select Search. Click
Product Information, and then select Product specifications.
System requirements
For information about software and system requirements or future operating system releases and support,
visit the HP online support website at www.hp.com/support/ljM207e
78 Appendix A Printer specifications ENWW

Printer dimensions
Figure A-1 Dimensions for the printer
Printer fully closed Printer fully open
1. Height 205.45 mm (8.08 in) 362.80 mm (14.28 in)
2. Width 355.10 mm (13.98 in) 355.10 mm (13.98 in)
3. Depth 281.28 mm (11.07 in) 396.80 mm (15.62 in)
Weight (with cartridges) 5.6 kg (12.34 lb)
Power consumption, electrical specifications, and acoustic

emissions
See www.hp.com/support/ljM207e for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Environment Recommended Allowed
Temperature 17.5° to 25°C (63.5° to 77°F) 15° to 32°C (59° to 90.5°F)
Operating humidity 30% to 70% relative humidity (RH), non- 10% to 80% (RH), non-condensing
condensing
Relative humidity 20% to 70% relative humidity (RH), non- 10% to 80% (RH), non-condensing
condensing
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Printer dimensions 79

Warning icons
Warning icon definitions: The following warning icons may appear on HP products. Apply appropriate caution
where applicable.
Caution: Electric shock
Caution: Hot surface
Caution: Keep body parts away from moving parts
Caution: Sharp edge in close proximity
Warning
80 Appendix A Printer specifications ENWW

Laser Warning
ENWW Laser Warning 81

B Service and support
● HP limited warranty statement
● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
● Reminder on the use of non-Original HP supplies
● HP anticounterfeit Web site
● Data stored on the toner cartridge
● End User License Agreement
● Customer self-repair warranty service
● Customer support
82 Appendix B Service and support ENWW

HP limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY*
HP LaserJet M207e–M212e series Two-year limited warranty
NOTE: *Warranty and support options vary by product, country, and local legal requirements. Go to
www.support.hp.com to learn about HP award-winning service and support options in your region. For details
on the HP limited warranty policy on supplies, go to www.hp.com/go/learnaboutsupplies
HP warrants to you, the end-user customer, this HP Limited Warranty applies only to HP branded products
sold or leased a) from HP Inc., its subsidiaries, affiliates, authorized resellers, authorized distributors, or
country distributors; and, b) with this HP Limited Warranty, that HP hardware and accessories will be free
from defects in materials and workmanship after the date of purchase, for the period specified above. If HP
receives notice of such defects during the warranty period, HP will, at its option, either repair or replace
products which prove to be defective. Replacement products may be either new or equivalent in performance
to new. HP products presented for repair may be replaced by refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to repair the goods. Repair of goods may result in lost user-
generated data.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed
and used. If HP receives notice of such defects during the warranty period, HP will replace software which
does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable,
within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a
refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject
to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d)
operation outside of the published environmental specifications for the product, or (e) improper site
preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on
the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This
warranty gives you specific legal rights and you might also have other rights that vary from country/region to
country/region, state to state, or province to province. Please refer to the Country Specific statements at the
end of this document.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this
product and where HP has marketed this product. The level of warranty service you receive may vary
according to local standards. HP will not alter form, fit or function of the product to make it operate in a
country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or
ENWW HP limited warranty statement 83

provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. PLEASE REFER TO THE COUNTRY SPECIFIC STATEMENTS
AT THE END OF THIS DOCUMENT (IF APPLICABLE) FOR FURTHER INFORMATION ON YOUR CONSUMER RIGHTS.
Country Specific Terms

In some jurisdictions, you may have other statutory rights. Please see below.
Australia
Your rights as an Australian consumer are different to those stated in the document above.
You should disregard any limitations or exclusions in the above document and refer to the information below.
1. When you buy a good from HP as a consumer, the goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
2. This means that there is no defined warranty period for HP goods supplied to Australian consumers.
3. Instead, the goods should, for example, be fit for the purposes for which they are commonly supplied for
such a period as a reasonable consumer fully acquainted with the state and condition of the goods
would expect. This period may vary depending on the product.
4. You should contact HP if you are concerned that one of HP's products fails to satisfy any of the
guarantees listed below. HP will discuss with you the specific nature and circumstances of that good and
whether the particular fault/issue falls within the scope of the statutory guarantees.
Nothing in HP’s Limited Warranty excludes, restricts or modifies any condition, warranty, guarantee,
right or remedy you may have at law (including a consumer guarantee under the Australian Consumer
Law) which cannot be lawfully excluded or limited.
The relevant guarantees are as follows:
1. Quality — goods supplied by HP must be of acceptable quality. The test for acceptable quality is
whether a reasonable consumer, fully aware of the state and condition of the goods, would find them:
● safe, durable and free from defects;
● acceptable in appearance and finish; and
● fit for all the purposes for which goods of that kind are commonly supplied.
This must take into account the nature and price of the goods, and any statements on packaging or
labeling.
2. Disclosed Purpose — goods or services supplied by HP that HP represents are reasonably fit for a
purpose expressly disclosed by a consumer must be reasonably fit for that purpose.
3. Description — goods supplied by HP must match the description provided by HP.
4. Sample — goods supplied by HP must match any sample shown to you by HP.

5. Title — a consumer who purchases a good from HP must receive clear title to the good.
6. Due care and skill — services provided to you by HP must be provided with due care and skill.
7. Express warranties — HP will be legally required to comply with the express warranty that is set out in
its terms and conditions.
8. Reasonable time — repair services provided by HP must be provided within a reasonable time.
If you think that you are entitled to any of the above remedies or any remedy under the HP Worldwide Limited
Warranty and Technical Support Document, please contact HP:
HP PPS Australia Pty Ltd
Rhodes Corporate Park, Building F, Level 5
1 Homebush Bay Drive
Rhodes, NSW 2138
Australia
To initiate a support request, please use the numbers below or visit www.hp.com.au and select the “Customer
Service” option for the most current list of phone support numbers.
Product Phone
Support for all HP Products except those listed separately below 13 10 47
If dialing internationally: +61 2 8278-1039
DeskJet, Office Jet, PSC, All-in-One, Photosmart & Personal 1300 721 147
LaserJet Series 1000, P1000, M1000 and Colour LaserJet CP1000
Series and model CM1415 If dialing internationally: +61 2 8934 4380
For further information on consumer rights, visit www.consumerlaw.gov.au and www.accc.gov.au/

consumerguarantees.

New Zealand
In New Zealand, the hardware and software comes with guarantees that cannot be excluded under the New
Zealand consumer law. In New Zealand, Consumer Transaction means a transaction involving a person who is
purchasing goods for personal, domestic or household use or consumption and not for the purpose of a
business. New Zealand consumers who are purchasing goods for personal, domestic or household use or
consumption and not for the purpose of a business ("New Zealand Consumers") are entitled to repair,
replacement or refund for a failure and compensation for other reasonably foreseeable loss or damage. A
New Zealand Consumer (as defined above) may recover the costs of returning the product to the place of
purchase if there is a breach of the New Zealand consumer law; furthermore, if it will be of significant cost to
the New Zealand Consumer to return the goods to HP then HP will collect such goods at its own cost.
Product Phone
Support for all HP Products except those listed separately below 0800 449 553
If dialing internationally: +61 2 8031-8317
DeskJet, Office Jet, PSC, All-in-One, Photosmart & Personal 0800 441 147
LaserJet Series 1000, P1000, M1000 and Colour LaserJet CP1000
Series and model CM1415 If dialing internationally: +61 2 8934 4380

UK, Ireland, and Malta
The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the
HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows:
UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin,
Switzerland
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from
seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of
goods for products purchased in England or Wales and five years from delivery of goods for products
purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further
information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you
may visit the European Consumer Centers website (ec.europa.eu/info/live-work-travel-eu/consumers/
resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en). Consumers have the
right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal
guarantee.
Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to
nonconformity of goods with the contract of sale. However various factors may impact your eligibility to
receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For
further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal)
or you may visit the European Consumer Centers website (ec.europa.eu/info/live-work-travel-eu/consumers/
resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en). Consumers have the
right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal
guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from
seller of nonconformity of goods with the contract of sale; however various factors may impact your eligibility
to receive these rights. Consumer statutory rights are not limited or affected in any manner by the HP Limited
Warranty. For further information, please consult the following link: Consumer Legal Guarantee
(www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (ec.europa.eu/info/live-
work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-
net_en). Consumers have the right to choose whether to claim service under the HP Limited Warranty or
against the seller under two-year legal guarantee.
Austria, Belgium, Germany, and Luxemburg

Die beschränkte HP Herstellergarantie ist eine von HP auf freiwilliger Basis angebotene kommerzielle
Garantie. Der Name und die Adresse der HP Gesellschaft, die in Ihrem Land für die Gewährung der
beschränkten HP Herstellergarantie verantwortlich ist, sind wie folgt:
Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen
Österreich: HP Austria GmbH., Technologiestrasse 5, A-1120 Wien
Luxemburg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen
Belgien: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
Die Rechte aus der beschränkten HP Herstellergarantie gelten zusätzlich zu den gesetzlichen Ansprüchen
wegen Sachmängeln auf eine zweijährige Gewährleistung ab dem Lieferdatum. Ob Sie Anspruch auf diese
Rechte haben, hängt von zahlreichen Faktoren ab. Die Rechte des Kunden sind in keiner Weise durch die

beschränkte HP Herstellergarantie eingeschränkt bzw. betroffen. Weitere Hinweise finden Sie auf der
folgenden Website: Gewährleistungsansprüche für Verbraucher (www.hp.com/go/eu-legal) oder Sie können
die Website des Europäischen Verbraucherzentrums (ec.europa.eu/info/live-work-travel-eu/consumers/
resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en) besuchen. Verbraucher
haben das Recht zu wählen, ob sie eine Leistung von HP gemäß der beschränkten HP Herstellergarantie in
Anspruch nehmen oder ob sie sich gemäß der gesetzlichen zweijährigen Haftung für Sachmängel
(Gewährleistung) sich an den jeweiligen Verkäufer wenden.
Belgium, France, and Luxemburg

La garantie limitée HP est une garantie commerciale fournie volontairement par HP. Voici les coordonnées de
l'entité HP responsable de l'exécution de la garantie limitée HP dans votre pays:
France: HP France SAS, société par actions simplifiée identifiée sous le numéro 448 694 133 RCS Evry, 1
Avenue du Canada, 91947, Les Ulis
G.D. Luxembourg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308
Capellen
Belgique: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
France: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au
titre des garanties légales applicables dont le bénéfice est soumis à des conditions spécifiques. Vos droits en
tant que consommateur au titre de la garantie légale de conformité mentionnée aux articles L. 211-4 à L.
211-13 du Code de la Consommation et de celle relatives aux défauts de la chose vendue, dans les conditions
prévues aux articles 1641 à 1648 et 2232 du Code de Commerce ne sont en aucune façon limités ou affectés
par la garantie limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties
légales accordées au consommateur (www.hp.com/go/eu-legal). Vous pouvez également consulter le site
Web des Centres européens des consommateurs (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-
your-consumer-complaint/european-consumer-centres-network-ecc-net_en). Les consommateurs ont le
droit de choisir d’exercer leurs droits au titre de la garantie limitée HP, ou auprès du vendeur au titre des
garanties légales applicables mentionnées ci-dessus.
POUR RAPPEL:
Garantie Légale de Conformité:
« Le vendeur est tenu de livrer un bien conforme au contrat et répond des défauts de conformité existant lors
de la délivrance.
Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de
l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ».
Article L211-5 du Code de la Consommation:
« Pour être conforme au contrat, le bien doit:
1° Etre propre à l'usage habituellement attendu d'un bien semblable et, le cas échéant:
- correspondre à la description donnée par le vendeur et posséder les qualités que celui-ci a présentées à
l'acheteur sous forme d'échantillon ou de modèle;
- présenter les qualités qu'un acheteur peut légitimement attendre eu égard aux déclarations publiques faites
par le vendeur, par le producteur ou par son représentant, notamment dans la publicité ou l'étiquetage;
2° Ou présenter les caractéristiques définies d'un commun accord par les parties ou être propre à tout usage
spécial recherché par l'acheteur, porté à la connaissance du vendeur et que ce dernier a accepté ».

Article L211-12 du Code de la Consommation:
« L'action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien ».
Garantie des vices cachés
Article 1641 du Code Civil : « Le vendeur est tenu de la garantie à raison des défauts cachés de la chose vendue
qui la rendent impropre à l'usage auquel on la destine, ou qui diminuent tellement cet usage que l'acheteur ne
l'aurait pas acquise, ou n'en aurait donné qu'un moindre prix, s'il les avait connus. »
Article 1648 alinéa 1 du Code Civil:
« L'action résultant des vices rédhibitoires doit être intentée par l'acquéreur dans un délai de deux ans à
compter de la découverte du vice. »
G.D. Luxembourg et Belgique: Les avantages de la garantie limitée HP s'appliquent en complément des droits
dont vous disposez au titre de la garantie de non-conformité des biens avec le contrat de vente. Cependant,
de nombreux facteurs peuvent avoir un impact sur le bénéfice de ces droits. Vos droits en tant que
consommateur au titre de ces garanties ne sont en aucune façon limités ou affectés par la garantie limitée
HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties légales accordées au
consommateur (www.hp.com/go/eu-legal) ou vous pouvez également consulter le site Web des Centres
européens des consommateurs (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-
complaint/european-consumer-centres-network-ecc-net_en). Les consommateurs ont le droit de choisir de
réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale de deux
ans.
Italy
La Garanzia limitata HP è una garanzia commerciale fornita volontariamente da HP. Di seguito sono indicati
nome e indirizzo della società HP responsabile della fornitura dei servizi coperti dalla Garanzia limitata HP nel
vostro Paese:
Italia: HP Italy S.r.l., Via G. Di Vittorio 9, 20063 Cernusco S/Naviglio
I vantaggi della Garanzia limitata HP vengono concessi ai consumatori in aggiunta ai diritti derivanti dalla
garanzia di due anni fornita dal venditore in caso di non conformità dei beni rispetto al contratto di vendita.
Tuttavia, diversi fattori possono avere un impatto sulla possibilita’ di beneficiare di tali diritti. I diritti spettanti
ai consumatori in forza della garanzia legale non sono in alcun modo limitati, né modificati dalla Garanzia
limitata HP. Per ulteriori informazioni, si prega di consultare il seguente link: Garanzia legale per i clienti
(www.hp.com/go/eu-legal), oppure visitare il sito Web dei Centri europei per i consumatori (ec.europa.eu/
info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-
network-ecc-net_en). I consumatori hanno il diritto di scegliere se richiedere un servizio usufruendo della
Garanzia limitata HP oppure rivolgendosi al venditore per far valere la garanzia legale di due anni.
Spain
Su Garantía limitada de HP es una garantía comercial voluntariamente proporcionada por HP. El nombre y
dirección de las entidades HP que proporcionan la Garantía limitada de HP (garantía comercial adicional del
fabricante) en su país es:
España: Hewlett-Packard Española S.L. Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas,
E-28232 Madrid
Los beneficios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los
consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo,
varios factores pueden afectar su derecho a recibir los beneficios bajo dicha garantía legal. A este respecto, la
Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor

(www.hp.com/go/eu-legal). Para más información, consulte el siguiente enlace: Garantía legal del
consumidor o puede visitar el sitio web de los Centros europeos de los consumidores (ec.europa.eu/info/live-
net_en). Los clientes tienen derecho a elegir si reclaman un servicio acogiéndose a la Garantía limitada de HP
o al vendedor de conformidad con la garantía legal de dos años.
Denmark
Den begrænsede HP-garanti er en garanti, der ydes frivilligt af HP. Navn og adresse på det HP-selskab, der er
ansvarligt for HP's begrænsede garanti i dit land, er som følger:
Danmark: HP Inc Danmark ApS, Engholm Parkvej 8, 3450, Allerød
Den begrænsede HP-garanti gælder i tillæg til eventuelle juridiske rettigheder, for en toårig garanti fra
sælgeren af varer, der ikke er i overensstemmelse med salgsaftalen, men forskellige faktorer kan dog påvirke
din ret til at opnå disse rettigheder. Forbrugerens lovbestemte rettigheder begrænses eller påvirkes ikke på
nogen måde af den begrænsede HP-garanti. Se nedenstående link for at få yderligere oplysninger:
Forbrugerens juridiske garanti (www.hp.com/go/eu-legal) eller du kan besøge De Europæiske
Forbrugercentres websted (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-
complaint/european-consumer-centres-network-ecc-net_en). Forbrugere har ret til at vælge, om de vil gøre
krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti.
Norway
HPs garanti er en begrenset og kommersiell garanti som HP selv har valgt å tilby. Følgende lokale selskap
innestår for garantien:
Norge: HP Norge AS, Rolfbuktveien 4b, 1364 Fornebu
HPs garanti kommer i tillegg til det mangelsansvar HP har i henhold til norsk forbrukerkjøpslovgivning, hvor
reklamasjonsperioden kan være to eller fem år, avhengig av hvor lenge salgsgjenstanden var ment å vare.
Ulike faktorer kan imidlertid ha betydning for om du kvalifiserer til å kreve avhjelp iht slikt mangelsansvar.
Forbrukerens lovmessige rettigheter begrenses ikke av HPs garanti. Hvis du vil ha mer informasjon, kan du
klikke på følgende kobling: Juridisk garanti for forbruker (www.hp.com/go/eu-legal) eller du kan besøke
nettstedet til de europeiske forbrukersentrene (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-
your-consumer-complaint/european-consumer-centres-network-ecc-net_en). Forbrukere har retten til å
velge å kreve service under HPs garanti eller iht selgerens lovpålagte mangelsansvar.
Sweden
HP:s begränsade garanti är en kommersiell garanti som tillhandahålls frivilligt av HP. Namn och adress till det
HP-företag som ansvarar för HP:s begränsade garanti i ditt land är som följer:
Sverige: HP PPS Sverige AB, SE-169 73 Stockholm
Fördelarna som ingår i HP:s begränsade garanti gäller utöver de lagstadgade rättigheterna till tre års garanti
från säljaren angående varans bristande överensstämmelse gentemot köpeavtalet, men olika faktorer kan
påverka din rätt att utnyttja dessa rättigheter. Konsumentens lagstadgade rättigheter varken begränsas eller
påverkas på något sätt av HP:s begränsade garanti. Mer information får du om du följer denna länk:
Lagstadgad garanti för konsumenter (www.hp.com/go/eu-legal) eller så kan du gå till European Consumer
Centers webbplats (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/
european-consumer-centres-network-ecc-net_en). Konsumenter har rätt att välja om de vill ställa krav enligt
HP:s begränsade garanti eller på säljaren enligt den lagstadgade treåriga garantin.

Portugal
A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da
entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes:
Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D. Sancho I, Quinta da Fonte,
Porto Salvo, Lisboa, Oeiras, 2740 244
As vantagens da Garantia Limitada HP aplicam-se cumulativamente com quaisquer direitos decorrentes da

legislação aplicável à garantia de dois anos do vendedor, relativa a defeitos do produto e constante do
contrato de venda. Existem, contudo, vários fatores que poderão afetar a sua elegibilidade para beneficiar de
tais direitos. Os direitos legalmente atribuídos aos consumidores não são limitados ou afetados de forma
alguma pela Garantia Limitada HP. Para mais informações, consulte a ligação seguinte: Garantia legal do
consumidor (www.hp.com/go/eu-legal) ou visite o Web site da Rede dos Centros Europeus do Consumidor
(ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-
centres-network-ecc-net_en). Os consumidores têm o direito de escolher se pretendem reclamar assistência
ao abrigo da Garantia Limitada HP ou contra o vendedor ao abrigo de uma garantia jurídica de dois anos.
Greece and Cyprus

Η Περιορισμένη εγγύηση HP είναι μια εμπορική εγγύηση η οποία παρέχεται εθελοντικά από την HP. Η
επωνυμία και η διεύθυνση του νομικού προσώπου ΗΡ που παρέχει την Περιορισμένη εγγύηση ΗΡ στη χώρα
σας είναι η εξής:
Ελλάδα /Κύπρoς: HP Printing and Personal Systems Hellas EPE, Tzavella 1-3, 15232 Chalandri, Attiki
Ελλάδα /Κύπρoς: HP Συστήματα Εκτύπωσης και Προσωπικών Υπολογιστών Ελλάς Εταιρεία Περιορισμένης
Ευθύνης, Tzavella 1-3, 15232 Chalandri, Attiki
Τα προνόμια της Περιορισμένης εγγύησης HP ισχύουν επιπλέον των νόμιμων δικαιωμάτων για διετή εγγύηση
έναντι του Πωλητή για τη μη συμμόρφωση των προϊόντων με τις συνομολογημένες συμβατικά ιδιότητες,
ωστόσο η άσκηση των δικαιωμάτων σας αυτών μπορεί να εξαρτάται από διάφορους παράγοντες. Τα νόμιμα
δικαιώματα των καταναλωτών δεν περιορίζονται ούτε επηρεάζονται καθ’ οιονδήποτε τρόπο από την
Περιορισμένη εγγύηση HP. Για περισσότερες πληροφορίες, συμβουλευτείτε την ακόλουθη τοποθεσία web:
Νόμιμη εγγύηση καταναλωτή (www.hp.com/go/eu-legal) ή μπορείτε να επισκεφτείτε την τοποθεσία web των
Ευρωπαϊκών Κέντρων Καταναλωτή (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-
consumer-complaint/european-consumer-centres-network-ecc-net_en). Οι καταναλωτές έχουν το δικαίωμα
να επιλέξουν αν θα αξιώσουν την υπηρεσία στα πλαίσια της Περιορισμένης εγγύησης ΗΡ ή από τον πωλητή
στα πλαίσια της νόμιμης εγγύησης δύο ετών.
Hungary
A HP korlátozott jótállás egy olyan kereskedelmi jótállás, amelyet a HP a saját elhatározásából biztosít. Az
egyes országokban a HP mint gyártó által vállalt korlátozott jótállást biztosító HP vállalatok neve és címe:
Magyarország: HP Inc Magyarország Kft., H-1117 Budapest, Alíz utca 1.
A HP korlátozott jótállásban biztosított jogok azokon a jogokon felül illetik meg Önt, amelyek a termékeknek
az adásvételi szerződés szerinti minőségére vonatkozó kétéves, jogszabályban foglalt eladói szavatosságból,
továbbá ha az Ön által vásárolt termékre alkalmazandó, a jogszabályban foglalt kötelező eladói jótállásból
erednek, azonban számos körülmény hatással lehet arra, hogy ezek a jogok Önt megilletik-e. További
információért kérjük, keresse fel a következő webhelyet: Jogi Tájékoztató Fogyasztóknak (www.hp.com/
go/eu-legal) vagy látogassa meg az Európai Fogyasztói Központok webhelyét (ec.europa.eu/info/live-work-
travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en).
A fogyasztóknak jogában áll, hogy megválasszák, hogy a jótállással kapcsolatos igényüket a HP korlátozott

jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a
jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik.
Czech Republic
Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy
společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující:
Česká republika: HP Inc Czech Republic s. r. o., Za Brumlovkou 5/1559, 140 00 Praha 4
Výhody, poskytované omezenou zárukou HP, se uplatňuji jako doplňek k jakýmkoli právním nárokům na
dvouletou záruku poskytnutou prodejcem v případě nesouladu zboží s kupní smlouvou. Váš nárok na uznání
těchto práv však může záviset na mnohých faktorech. Omezená záruka HP žádným způsobem neomezuje ani
neovlivňuje zákonná práva zákazníka. Další informace získáte kliknutím na následující odkaz: Zákonná záruka
spotřebitele (www.hp.com/go/eu-legal) případně můžete navštívit webové stránky Evropského
spotřebitelského centra (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-
complaint/european-consumer-centres-network-ecc-net_en). Spotřebitelé mají právo se rozhodnout, zda
chtějí službu reklamovat v rámci omezené záruky HP nebo v rámci zákonem stanovené dvouleté záruky u
prodejce.
Slovakia
Obmedzená záruka HP je obchodná záruka, ktorú spoločnosť HP poskytuje dobrovoľne. Meno a adresa
subjektu HP, ktorý zabezpečuje plnenie vyplývajúce z Obmedzenej záruky HP vo vašej krajine:
Slovenská republika: HP Inc Slovakia, s.r.o., Galvaniho 7, 821 04 Bratislava
Výhody Obmedzenej záruky HP sa uplatnia vedľa prípadných zákazníkových zákonných nárokov voči
predávajúcemu z vád, ktoré spočívajú v nesúlade vlastností tovaru s jeho popisom podľa predmetnej zmluvy.
Možnosť uplatnenia takých prípadných nárokov však môže závisieť od rôznych faktorov. Služby Obmedzenej
záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné práva zákazníka, ktorý je
spotrebiteľom. Ďalšie informácie nájdete na nasledujúcom prepojení: Zákonná záruka spotrebiteľa
(www.hp.com/go/eu-legal), prípadne môžete navštíviť webovú lokalitu európskych zákazníckych stredísk
centres-network-ecc-net_en). Spotrebitelia majú právo zvoliť si, či chcú uplatniť servis v rámci Obmedzenej
záruky HP alebo počas zákonnej dvojročnej záručnej lehoty u predajcu.
Poland
Ograniczona gwarancja HP to komercyjna gwarancja udzielona dobrowolnie przez HP. Nazwa i adres
podmiotu HP odpowiedzialnego za realizację Ograniczonej gwarancji HP w Polsce:
Polska: HP Inc Polska sp. z o.o., Szturmowa 2a, 02-678 Warszawa, wpisana do rejestru przedsiębiorców
prowadzonego przez Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego
Rejestru Sądowego, pod numerem KRS 0000546115, NIP 5213690563, REGON 360916326, GIOŚ
E0020757WZBW, kapitał zakładowy 480.000 PLN.
Świadczenia wynikające z Ograniczonej gwarancji HP stanowią dodatek do praw przysługujących nabywcy w

związku z dwuletnią odpowiedzialnością sprzedawcy z tytułu niezgodności towaru z umową (rękojmia).
Niemniej, na możliwość korzystania z tych praw mają wpływ różne czynniki. Ograniczona gwarancja HP w
żaden sposób nie ogranicza praw konsumenta ani na nie nie wpływa. Więcej informacji można znaleźć pod
następującym łączem: Gwarancja prawna konsumenta (www.hp.com/go/eu-legal), można także odwiedzić
stronę internetową Europejskiego Centrum Konsumenckiego (ec.europa.eu/info/live-work-travel-eu/
consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en).
Konsumenci mają prawo wyboru co do możliwosci skorzystania albo z usług gwarancyjnych przysługujących

w ramach Ograniczonej gwarancji HP albo z uprawnień wynikających z dwuletniej rękojmi w stosunku do
sprzedawcy.
Bulgaria
Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP.
Името и адресът на дружеството на HP за вашата страна, отговорно за предоставянето на
гаранционната поддръжка в рамките на Ограничената гаранция на HP, са както следва:
HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул.
Околовръстен Път No 258, Бизнес Център Камбаните
Предимствата на Ограничената гаранция на HP се прилагат в допълнение към всички законови права за

двугодишна гаранция от продавача при несъответствие на стоката с договора за продажба. Въпреки
това, различни фактори могат да окажат влияние върху условията за получаване на тези права.
Законовите права на потребителите не са ограничени или засегнати по никакъв начин от Ограничената
гаранция на HP. За допълнителна информация, моля вижте Правната гаранция на потребителя
(www.hp.com/go/eu-legal) или посетете уебсайта на Европейския потребителски център (ec.europa.eu/
info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-
network-ecc-net_en). Потребителите имат правото да избират дали да претендират за извършване на
услуга в рамките на Ограничената гаранция на HP или да потърсят такава от търговеца в рамките на
двугодишната правна гаранция.
Romania
Garanția limitată HP este o garanție comercială furnizată în mod voluntar de către HP. Numele și adresa
entității HP răspunzătoare de punerea în aplicare a Garanției limitate HP în țara dumneavoastră sunt
următoarele:
Romănia: HP Inc Romania SRL, 5 Fabrica de Glucoza Str., Building F, Ground Floor and Floor 8, 2nd District,
Bucureşti
Beneficiile Garanției limitate HP se aplică suplimentar faţă de orice drepturi privind garanţia de doi ani oferită
de vânzător pentru neconformitatea bunurilor cu contractul de vânzare; cu toate acestea, diverşi factori pot
avea impact asupra eligibilităţii dvs. de a beneficia de aceste drepturi. Drepturile legale ale consumatorului nu
sunt limitate sau afectate în vreun fel de Garanția limitată HP. Pentru informaţii suplimentare consultaţi
următorul link: garanția acordată consumatorului prin lege (www.hp.com/go/eu-legal) sau puteți accesa site-
ul Centrul European al Consumatorilor (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-
consumer-complaint/european-consumer-centres-network-ecc-net_en). Consumatorii au dreptul să aleagă
dacă să pretindă despăgubiri în cadrul Garanței limitate HP sau de la vânzător, în cadrul garanției legale de doi
ani.
Belgium and the Netherlands

De Beperkte Garantie van HP is een commerciële garantie vrijwillig verstrekt door HP. De naam en het adres
van de HP-entiteit die verantwoordelijk is voor het uitvoeren van de Beperkte Garantie van HP in uw land is
als volgt:
Nederland: HP Nederland B.V., Startbaan 16, 1187 XR Amstelveen
België: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
De voordelen van de Beperkte Garantie van HP vormen een aanvulling op de wettelijke garantie voor
consumenten gedurende twee jaren na de levering te verlenen door de verkoper bij een gebrek aan
conformiteit van de goederen met de relevante verkoopsovereenkomst. Niettemin kunnen diverse factoren
een impact hebben op uw eventuele aanspraak op deze wettelijke rechten. De wettelijke rechten van de

consument worden op geen enkele wijze beperkt of beïnvloed door de Beperkte Garantie van HP. Raadpleeg
voor meer informatie de volgende webpagina: Wettelijke garantie van de consument (www.hp.com/go/eu-
legal) of u kan de website van het Europees Consumenten Centrum bezoeken (ec.europa.eu/info/live-work-
travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en).
Consumenten hebben het recht om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het
aanspreken van de verkoper in toepassing van de wettelijke garantie.
Finland
HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta
maassanne vastaavan HP:n edustajan yhteystiedot ovat:
Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo
HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen
varalta, että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja
(www.hp.com/go/eu-legal) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (ec.europa.eu/info/live-
net_en). Kuluttajilla on oikeus vaatia virheen korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai
myyjältä.
Slovenia
Omejena garancija HP je prostovoljna trgovska garancija, ki jo zagotavlja podjetje HP. Ime in naslov poslovne
enote HP, ki je odgovorna za omejeno garancijo HP v vaši državi, sta naslednja:
Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin,
Switzerland
Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe izhajajo
iz dveletne garancije prodajalca v primeru neskladnosti blaga, vendar lahko na izpolnjevanje pogojev za
uveljavitev pravic vplivajo različni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z zakonom
predpisanih pravic in ne vpliva nanje. Za dodatne informacije glejte naslednjo povezavo: Strankino pravno
jamstvo (www.hp.com/go/eu-legal); ali pa obiščite spletno mesto evropskih središč za potrošnike
centres-network-ecc-net_en). Potrošniki imajo pravico izbrati, ali bodo uveljavljali pravice do storitev v skladu
z omejeno garancijo HP ali proti prodajalcu v skladu z dvoletno zakonsko garancijo.
Croatia
HP ograničeno jamstvo komercijalno je dobrovoljno jamstvo koje pruža HP. Ime i adresa HP subjekta
odgovornog za HP ograničeno jamstvo u vašoj državi:
Hrvatska: HP Computing and Printing d.o.o. za računalne i srodne aktivnosti, Radnička cesta 41, 10000
Zagreb
Pogodnosti HP ograničenog jamstva vrijede zajedno uz sva zakonska prava na dvogodišnje jamstvo kod bilo
kojeg prodavača s obzirom na nepodudaranje robe s ugovorom o kupnji. Međutim, razni faktori mogu utjecati
na vašu mogućnost ostvarivanja tih prava. HP ograničeno jamstvo ni na koji način ne utječe niti ne ograničava
zakonska prava potrošača. Dodatne informacije potražite na ovoj adresi: Zakonsko jamstvo za potrošače
(www.hp.com/go/eu-legal) ili možete posjetiti web-mjesto Europskih potrošačkih centara (ec.europa.eu/info/
live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-
ecc-net_en). Potrošači imaju pravo odabrati žele li ostvariti svoja potraživanja u sklopu HP ograničenog
jamstva ili pravnog jamstva prodavača u trajanju ispod dvije godine.

Latvia
HP ierobežotā garantija ir komercgarantija, kuru brīvprātīgi nodrošina HP. HP uzņēmums, kas sniedz HP
ierobežotās garantijas servisa nodrošinājumu jūsu valstī:
Latvija: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP ierobežotās garantijas priekšrocības tiek piedāvātas papildus jebkurām likumīgajām tiesībām uz

pārdevēja un/vai rażotāju nodrošinātu divu gadu garantiju gadījumā, ja preces neatbilst pirkuma līgumam,
tomēr šo tiesību saņemšanu var ietekmēt vairāki faktori. HP ierobežotā garantija nekādā veidā neierobežo un
neietekmē patērētāju likumīgās tiesības. Lai iegūtu plašāku informāciju, izmantojiet šo saiti: Patērētāju
likumīgā garantija (www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzības centra tīmekļa
vietni (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-
consumer-centres-network-ecc-net_en). Patērētājiem ir tiesības izvēlēties, vai pieprasīt servisa
nodrošinājumu saskaņā ar HP ierobežoto garantiju, vai arī pārdevēja sniegto divu gadu garantiju.
Lithuania
HP ribotoji garantija yra HP savanoriškai teikiama komercinė garantija. Toliau pateikiami HP bendrovių,
teikiančių HP garantiją (gamintojo garantiją) jūsų šalyje, pavadinimai ir adresai:
Lietuva: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis įstatymais nustatytomis teisėmis į
pardavėjo suteikiamą dviejų metų laikotarpio garantiją dėl prekių atitikties pardavimo sutarčiai, tačiau tai, ar
jums ši teisė bus suteikiama, gali priklausyti nuo įvairių aplinkybių. HP ribotoji garantija niekaip neapriboja ir
neįtakoja įstatymais nustatytų vartotojo teisių. Daugiau informacijos rasite paspaudę šią nuorodą: Teisinė
vartotojo garantija (www.hp.com/go/eu-legal) arba apsilankę Europos vartotojų centro internetinėje
svetainėje (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-
consumer-centres-network-ecc-net_en). Vartotojai turi teisę prašyti atlikti techninį aptarnavimą pagal HP
ribotąją garantiją arba pardavėjo teikiamą dviejų metų įstatymais nustatytą garantiją.
Estonia
HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii. HP piiratud garantii eest
vastutab HP üksus aadressil:
Eesti: HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP piiratud garantii rakendub lisaks seaduses ettenähtud müüjapoolsele kaheaastasele garantiile, juhul kui
toode ei vasta müügilepingu tingimustele. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused
ei pruugi kehtida. HP piiratud garantii ei piira ega mõjuta mingil moel tarbija seadusjärgseid õigusi. Lisateavet
leiate järgmiselt lingilt: tarbija õiguslik garantii (www.hp.com/go/eu-legal) või võite külastada Euroopa
tarbijakeskuste veebisaiti (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-
complaint/european-consumer-centres-network-ecc-net_en). Tarbijal on õigus valida, kas ta soovib kasutada
HP piiratud garantiid või seadusega ette nähtud müüjapoolset kaheaastast garantiid.
Russia
Срок службы принтера для России
Срок службы данного принтера HP составляет пять лет в нормальных условиях эксплуатации. Срок
службы отсчитывается с момента ввода принтера в эксплуатацию. В конце срока службы HP
рекомендует посетить веб-сайт нашей службы поддержки по адресу www.support.hp.com и/или
связаться с авторизованным поставщиком услуг HP для получения рекомендаций в отношении
дальнейшего безопасного использования принтера.

HP's Premium Protection Warranty: LaserJet toner cartridge
limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation
outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary
use.
To obtain warranty service, please return the product to place of purchase (with a written description of the
problem and print samples) or contact support. At HP's option, HP will either replace products that prove to be
defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR
CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Reminder on the use of non-Original HP supplies
Printer will not work as expected when non-Original HP supplies or HP supplies that have been refilled,
refurbished, re-manufactured, or tampered with in any way are detected.
ENWW Reminder on the use of non-Original HP supplies 97

HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message
indicates the cartridge is non-Original HP supplies. HP will help determine if the cartridge is genuine and take
steps to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
● The supplies status page indicates that a non-Original HP supply is installed.
● You are experiencing a high number of problems with the cartridge.
● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).

Data stored on the toner cartridge
The HP toner cartridges used with this product contain a memory chip that assists in the operation of the
product.
In addition, this memory chip collects a limited set of information about the usage of the product, which
might include the following: the date when the toner cartridge was first installed, the date when the toner
cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the
printing modes used, any printing errors that might have occurred, and the product model. This information
helps HP design future products to meet our customers' printing needs.
The data collected from the toner cartridge memory chip does not contain information that can be used to
identify a customer or user of the toner cartridge or their product.
HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling
program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and
studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might
have access to this data, as well.
Any third party possessing the toner cartridge might have access to the anonymous information on the
memory chip.
ENWW Data stored on the toner cartridge 99

End User License Agreement
READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User License Agreement ("EULA") is a
legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs
your use of any Software Product, installed on or made available by HP for use with your HP product
("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its
suppliers. Other software may contain a EULA in its online documentation. The term "Software Product"
means computer software and may include associated media, printed materials and "online" or electronic
documentation.
An amendment or addendum to this EULA may accompany the HP Product.
RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS
AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE
SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE
LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND
SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE.
THIS EULA IS A GLOBAL AGREEMENT AND IS NOT SPECIFIC TO ANY PARTICULAR COUNTRY, STATE OR
TERRITORY. IF YOU ACQUIRED THE SOFTWARE AS A CONSUMER WITHIN THE MEANING OF RELEVANT
CONSUMER LEGISLATION IN YOUR COUNTRY, STATE OR TERRITORY, THEN DESPITE ANYTHING TO THE
CONTRARY IN THIS EULA, NOTHING IN THIS EULA AFFECTS ANY NON EXCLUDABLE STATUTORY RIGHTS OR
REMEDIES THAT YOU MAY HAVE UNDER SUCH CONSUMER LEGISLATION AND THIS EULA IS SUBJECT TO THOSE
RIGHTS AND REMEDIES. REFER TO SECTION 16 FOR FURTHER INFORMATION ON YOUR CONSUMER RIGHTS.
1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and
conditions of this EULA:
a. Use. You may use the Software Product on a single computer ("Your Computer"). If the Software
Product is provided to you via the internet and was originally licensed for use on more than one
computer, you may install and use the Software Product only on those computers. You may not
separate component parts of the Software Product for use on more than one computer. You do not
have the right to distribute the Software Product, nor do you have the right to modify the Software
Product or disable any licensing or control feature of the Software Product. You may load the
Software Product into Your Computer's temporary memory (RAM) for purposes of using the
Software Product.
b. Storage. You may copy the Software Product into the local memory or storage device of the
HP Product.
c. Copying. You may make archival or back-up copies of the Software Product, provided the copy
contains all of the original Software Product's proprietary notices and that it is used only for back-
up purposes.
d. Reservation of Rights. HP and its suppliers reserve all rights not expressly granted to you in this
EULA.
e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the
Software Product which constitutes non-proprietary HP software or software provided under
public license by third parties ("Freeware"), is licensed to you subject to the terms and conditions of
the software license agreement accompanying such Freeware whether in the form of a discrete
agreement, shrink wrap license or electronic license terms accepted at time of download. Use of
the Freeware by you shall be governed entirely by the terms and conditions of such license.
f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in
the form of a hard disk drive-based solution, an external media-based recovery solution (e.g.
floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for

restoring the hard disk of the HP Product with/for which the recovery solution was originally
purchased. The use of any Microsoft operating system software contained in such recovery
solution shall be governed by the Microsoft License Agreement.
2. UPGRADES. To use a Software Product identified as an upgrade, you must first be licensed for the
original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no
longer use the original Software Product that formed the basis for your upgrade eligibility. By using the
Software Product, you also agree that HP may automatically access your HP Product when connected to
the internet to check the version or status of certain Software Products and may automatically
download and install upgrades or updates to such Software Products on to your HP Product to provide
new versions or updates required to maintain the functionality, performance, or security of the Software
Product and your HP Product and facilitate the provision of support or other services provided to you. In
certain cases, and depending on the type of upgrade or update, notifications will be provided to you (via
pop-up or other means), which may require you to initiate the upgrade or update.
3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software Product
provided by HP unless HP provides other terms along with the update or supplement. In case of a
conflict between such terms, the other terms will prevail.
4. TRANSFER.
a. Third Party. The initial user of the Software Product may make a one-time transfer of the Software
Product to another end user. Any transfer must include all component parts, media, printed
materials, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an
indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the
transferred product must agree to all the EULA terms. Upon transfer of the Software Product, your
license is automatically terminated.
b. Restrictions. You may not rent, lease or lend the Software Product or use the Software Product for
commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or
Software Product except as expressly provided in this EULA.
5. PROPRIETARY RIGHTS. All intellectual property rights in the Software Product and user documentation
are owned by HP or its suppliers and are protected by law, including but not limited to United States
copyright, trade secret, and trademark law, as well as other applicable laws and international treaty
provisions. You shall not remove any product identification, copyright notices or proprietary restrictions
from the Software Product.
6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the
Software Product, except and only to the extent that the right to do so is mandated under applicable law
notwithstanding this limitation or it is expressly provided for in this EULA.
7. TERM. This EULA is effective unless terminated or rejected. This EULA will also terminate upon
conditions set forth elsewhere in this EULA or if you fail to comply with any term or condition of this
EULA.
8. NOTICE OF DATA COLLECTION.
CONSENT TO COLLECTION/USE OF DATA.
a. You agree that HP and its affiliates may collect, combine, and use device and individual user
information you provide in relation to support services related to the Software Product. HP agrees
not to use this information to market to you without your consent. Learn More about HP data
collection practices at www.hp.com/go/privacy
HP will use cookies and other web technology tools to collect anonymous technical information
related to HP Software and your HP Product. This data will be used to provide the upgrades and
related support or other services described in Section 2. HP will also collect personal information
ENWW End User License Agreement 101

including your Internet Protocol address or other unique identifier information associated with
your HP Product and data provided by you on registration of your HP Product. As well as providing
the upgrades and related support or other services, this data will be used for sending marketing
communications to you (in each case with your express consent where required by applicable law).
To the extent permitted by applicable law, by accepting these terms and conditions you consent to
the collection and use of anonymous and personal data by HP, its subsidiaries, and affiliates as
described in this EULA and as further described in HP’s privacy policy: www.hp.com/go/privacy
b. Collection/Use by Third Parties. Certain software programs included in your HP Product are
provided and separately licensed to you by third party providers (“Third Party Software”). Third
Party Software may be installed and operational on your HP Product even if you choose not to
activate/purchase such software. Third Party Software may collect and transmit technical
information about your system (i.e., IP address, unique device identifier, software version installed,
etc.) and other system data. This information is used by the third party to identify technical system
attributes and ensure that the most current version of the software has been installed on your
system. If you do not want the Third Party Software to collect this technical information or
automatically send you version updates, you should uninstall the software prior to connecting to
the Internet.
9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS
SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL
OTHER WARRANTIES, DUTIES, AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES: (i) OF TITLE AND NON-INFRINGEMENT; (ii) OF MERCHANTABILITY; (iii)
OF FITNESS FOR A PARTICULAR PURPOSE; (iv) THAT THE SOFTWARE PRODUCT WILL FUNCTION WITH
NON-HP SUPPLIES OR ACCESSORIES; AND (v), OF LACK OF VIRUSES ALL WITH REGARD TO THE SOFTWARE
PRODUCT. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the
duration of implied warranties, so the above disclaimer may not apply to you in its entirety.
10. LIMITATION OF LIABILITY. Subject to the laws of the People's Republic of China, notwithstanding any
damages that you might incur, the entire liability of HP and any of its suppliers under any provision of
this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the
amount actually paid by you separately for the Software Product or U.S. $5.00. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT
LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS
INTERRUPTION, FOR PERSONAL INJURY, OR FOR LOSS OF PRIVACY) ARISING OUT OF OR IN ANY WAY
RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, OR OTHERWISE IN CONNECTION
WITH ANY PROVISION OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some
states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
11. U.S. GOVERNMENT CUSTOMERS. Consistent with FAR 12.211 and 12.212, Commercial Computer
Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to
the U.S. Government under HP's standard commercial license.
12. COMPLIANCE WITH EXPORT LAWS. You shall comply with all laws and regulations of the United States
and other countries ("Export Laws") to assure that the Software Product is not (1) exported, directly or
indirectly, in violation of Export Laws, or (2) used for any purpose prohibited by Export Laws, including,
without limitation, nuclear, chemical, or biological weapons proliferation.
13. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in your
state of residence and, if applicable, you are duly authorized by your employer to enter into this
contract.

14. APPLICABLE LAW. This EULA is governed by the laws of the country in which the equipment was
purchased.
15. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included
with the HP Product) is the entire agreement between you and HP relating to the Software Product and
it supersedes all prior or contemporaneous oral or written communications, proposals and
representations with respect to the Software Product or any other subject matter covered by this EULA.
To the extent the terms of any HP policies or programs for support services conflict with the terms of
this EULA, the terms of this EULA shall control.
16. CONSUMER RIGHTS. Consumers in some countries, states or territories may have the benefit of certain
statutory rights and remedies under consumer legislation in respect of which HP’s liability cannot
lawfully be excluded or limited. If you acquired the Software as a consumer within the meaning of
relevant consumer legislation in your country, state or territory, the provisions of this EULA (including
the disclaimers of warranties, limitations and exclusions of liability) must be read subject to applicable
law and apply only to the maximum extent permitted by that applicable law.
Australian Consumers: If you acquired the Software as a consumer within the meaning of the
‘Australian Consumer Law’ under the Australian Competition and Consumer Act 2010 (Cth) then despite
any other provision of this EULA:
a. the Software comes with guarantees that cannot be excluded under the Australian Consumer Law,
including that goods will be of acceptable quality and services will be supplied with due care and
skill. You are entitled to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the Software repaired
or replaced if it is not of acceptable quality and the failure does not amount to a major failure.
b. nothing in this EULA excludes, restricts or modifies any right or remedy, or any guarantee, warranty
or other term or condition implied or imposed by the Australian Consumer Law which cannot be
lawfully excluded or limited; and
c. the benefits provided to you by the express warranties in this EULA are in addition to other rights
and remedies available to you under the Australian Consumer Law. Your rights under the
Australian Consumer Law prevail to the extent that they are inconsistent with any limitations
contained in the express warranty.
The Software may be capable of retaining user-generated data. HP hereby provides you with notice
that if HP repairs your Software, that repair may result in the loss of that data. To the full extent
permitted by law, the limitations and exclusions of HP’s liability in this EULA apply in respect of any
such loss of data.
If you think that you are entitled to any warranty under this agreement or any of the above
remedies, please contact HP:
HP PPS Australia Pty Ltd
Rhodes Corporate Park, Building F, Level 5
1 Homebush Bay Drive
Rhodes, NSW 2138
Australia
To initiate a support request or warranty claim, please call 13 10 47 (within Australia) or +61 2 8278
1039 (if dialing internationally) or visit www8.hp.com/au/en/contact-hp/phone-assist.html for the most
current list of phone support numbers.
ENWW End User License Agreement 103

If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the
Software or warranty and support services for the Software which are not of a kind ordinarily acquired
for personal, domestic or household use or consumption, then despite any other provision of this EULA,
HP limits its liability for failure to comply with a consumer guarantee as follows:
a. provision of warranty or support services for the Software: to any one or more of the following: re-
supply of the services or payment of the costs of having the services re-supplied;
b. provision of the Software: to any one or more of the following: replacement of the Software or the
supply of equivalent software; repair of the Software; payment of the costs of replacing the
Software or of acquiring equivalent software; or payment of the costs of having the Software
repaired; and
c. otherwise, to the maximum extent permitted by law.
New Zealand Consumers: In New Zealand, the Software comes with guarantees that cannot be excluded
under the Consumer Guarantees Act 1993. In New Zealand, Consumer Transaction means a transaction
involving a person who is purchasing goods for personal, domestic or household use or consumption
and not for the purpose of a business. New Zealand consumers who are purchasing goods for personal,
domestic or household use or consumption and not for the purpose of a business ("New Zealand
Consumers") are entitled to repair, replacement or refund for a failure and compensation for other
reasonably foreseeable loss or damage. A New Zealand Consumer (as defined above) may recover the
costs of returning the product to the place of purchase if there is a breach of the New Zealand consumer
law; furthermore, if it will be of significant cost to the New Zealand Consumer to return the goods to HP
then HP will collect such goods at its own cost. Where any supply of products or services is for business
purposes, you agree that the Consumer Guarantees Act 1993 does not apply and that given the nature
and value of the transaction, this is fair and reasonable.
© Copyright 2020 HP Development Company, L.P.
The information contained herein is subject to change without notice. All other product names mentioned
herein may be trademarks of their respective companies. To the extent permitted by applicable law, the only
warranties for HP products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. To the
extent permitted by applicable law, HP shall not be liable for technical or editorial errors or omissions
contained herein.

Customer self-repair warranty service
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that
the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement.
There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP
to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which
customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you
require that HP replace them for you, this may be done at no additional charge under the type of warranty
service designated for your product.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same-day or four-hour delivery may be offered at an additional charge where geography permits. If
assistance is required, you can call the HP Technical Support Center and a technician will help you over the
phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be
returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective
part back to HP within a defined period of time, normally five (5) business days. The defective part must be
returned with the associated documentation in the provided shipping material. Failure to return the defective
part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and
part return costs and determine the courier/carrier to be used.
ENWW Customer self-repair warranty service 105

Customer support
Get telephone support for your country/region Country/region phone numbers are on the flyer that was in the
box with your product or at www.hp.com/plus-support
Have the product name, serial number, date of purchase, and
problem description ready.
Get 24-hour Internet support, and download software utilities www.hp.com/support

and drivers
Order additional HP service or maintenance agreements www.hp.com/go/carepack
Register your product www.register.hp.com

C Environmental product stewardship
program
● Protecting the environment
● Ozone production
● Power consumption
● Toner consumption
● Paper use
● Plastics
● HP LaserJet print supplies
● Paper
● Material restrictions
● Disposal of waste equipment by users (EU and India)
● Electronic hardware recycling
● Hardware recycling information (Brazil)
● Chemical substances
● Product Power Data per European Union Commission Regulation 1275/2008
● SEPA Ecolabel User Information (China)
● The regulation of the implementation on China energy label for printer, and copier
● Restriction of Hazardous Substances statement (India)
● WEEE (Turkey)
● The Table of Hazardous Substances/Elements and their Content (China)
● Material Safety Data Sheet (MSDS)
● EPEAT
● Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
● For more information
ENWW 107
Protecting the environment
HP is committed to providing quality products in an environmentally sound manner. This product has been
designed with several attributes to minimize impacts on our environment.
Ozone production
The airborne emissions of ozone for this product have been measured according to a standardized protocol
and when these emissions data are applied to an anticpated high-use scenario in an office workspace, HP has
determined there is no appreciable amount of ozone generated during printing and the levels are well within
current indoor air quality standards and guidelines.
References -
Test method for the determination of emissions from hardcopy devices with respect to awarding the
environmental label for office devices with printing function; DE-UZ 205 – BAM; January 2018.
Based on ozone concentration when printing 2 hours per day in 30.6 cubic meter room with a ventilation rate
of 0.68 air changes per hour with HP printing supplies.
Power consumption
Power usage drops significantly while in Ready, Sleep, or Off mode, which saves natural resources and saves
money without affecting the high performance of this product. HP printing and imaging equipment marked
with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR
specifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imaging
products:
Additional ENERGY STAR qualified imaging product model information is listed at:
www.hp.com/go/energystar
Toner consumption
EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the
full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical
parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing
the print cartridge.
108 Appendix C Environmental product stewardship program ENWW

Paper use
This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page)
capability can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to
identify plastics for recycling purposes at the end of the product’s life.
HP LaserJet print supplies

Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources
and paper when printing. And when you are done, we make it easy and free to recycle.1
All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials
are separated and refined for use as raw material in new Original HP cartridges and everyday products. No
Original HP cartridges returned through HP Planet Partners are ever sent to a landfill, and HP never refills or
resells Original HP cartridges.
To participate in HP Planet Partners return and recycling program, visit www.hp.com/recycle. Select your
country/region for information on how to return HP printing supplies. Multi-lingual program information
and instructions are also included in every new HP LaserJet print cartridge package.
1
Program availability varies. For more information, visit www.hp.com/recycle
Paper
This product is capable of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets
the guidelines outlined in the HP Laser Printer Family Print Media Guide. This product is suitable for the use of
recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002.
Material restrictions
This HP product does not contain added mercury.
ENWW Paper use 109

Disposal of waste equipment by users (EU and India)
This symbol means do not dispose of your product with your other
household waste. Instead, you should protect human health and the
environment by handing over your waste equipment to a designated
collection point for the recycling of waste electrical and electronic
equipment. For more information, please contact your household waste
disposal service, or go to: www.hp.com/recycle
Electronic hardware recycling

HP encourages customers to recycle used electronic hardware. For more information about recycling
programs go to: www.hp.com/recycle

Hardware recycling information (Brazil)
Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam
em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em
quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o
usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas
em lei.
Após o uso, as pilhas e/ou baterias dos produtos HP deverão ser entregues ao estabelecimento comercial ou
rede de assistência técnica autorizada pela HP.
Para maiores informações, inclusive sobre os pontos de recebimento, acesse:
www8.hp.com/br/pt/ads/planet-partners/index.html
Chemical substances
HP is committed to providing our customers with information about the chemical substances in our products
as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/
reach
Product Power Data per European Union Commission Regulation

1275/2008
For product power data, including the power consumption of the product in networked standby if all wired
network ports are connected and all wireless network ports are activated, please refer to section P14
‘Additional Information’ of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/
environment/productdata/itecodesktop-pc.html
ENWW Hardware recycling information (Brazil) 111

SEPA Ecolabel User Information (China)
中国环境标识认证产品用户说明
噪声大于 63.0 dB(A)的办公设备不宜放置于办公室内，请在独立的隔离区域使用。
如需长时间使用本产品或打印大量文件，请确保在通风良好的房间内使用。
如您需要确认本产品处于零能耗状态，请按下电源关闭按钮，并将插头从电源插座断开。
您可以使用再生纸，以减少资源耗费。
The regulation of the implementation on China energy label for

printer, and copier
依据“复印机、打印机和传真机能源效率标识实施规则”，本打印机具有中国能效标签。根据“复印机、打印
机和传真机能效限定值及能效等级” (“GB21521”) 决定并计算得出该标签上所示的能效等级和 TEC (典型
能耗) 值。
1. 能效等级
能效等级分为三个等级，等级 1 级能效最高。根据产品类型和打印速度标准决定能效限定值。
2. 能效信息
2.1 激光打印机及一体机和高性能喷墨打印机及一体机
● 典型能耗
典型能耗是正常运行 GB21521 测试方法中指定的时间后的耗电量。此数据表示为每周千瓦时

(kWh) 。
标签上所示的能效数字按涵盖根据“复印机、打印机和传真机能源效率标识实施规则”选择的登记装置中
所有配置的代表性配置测定而得。因此，本特定产品型号的实际能耗可能与标签上所示的数据不同。
有关规范的详情信息，请参阅 GB21521 标准的当前版本。
Restriction of Hazardous Substances statement (India)

This product, as well as its related consumables and spares, complies with the reduction in hazardous
substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1
weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule
2 of the Rule.
WEEE (Turkey)
Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur

The Table of Hazardous Substances/Elements and their Content
(China)
Material Safety Data Sheet (MSDS)

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be
obtained by accessing the HP Web site at www.hp.com/go/msds
ENWW The Table of Hazardous Substances/Elements and their Content (China) 113
EPEAT
Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps
identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information
on HP's EPEAT registered products go to www8.hp.com/us/en/hp-information/global-citizenship/index.html

Declaration of the Presence Condition of the Restricted
Substances Marking (Taiwan)
台灣限用物質含有情況標示聲明書
Taiwan Declaration of the Presence Condition of the Restricted Substances Marking
若要存取產品的最新使用指南或手冊，請前往 www.support.hp.com。選取搜尋您的產品，然後依照畫面
上的指示繼續執行。
To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your
product, and then follow the onscreen instructions.
ENWW Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) 115
For more information
To obtain information about these environmental topics:
● Product environmental profile sheet for this and many related HP products
● HP’s commitment to the environment
● HP’s environmental management system
● HP’s end-of-life product return and recycling program
● Material Safety Data Sheets
Visit www.hp.com/go/environment
Also, visit www.hp.com/recycle

D Regulatory information
● Regulatory statements
● Wireless statements
ENWW 117
Regulatory statements
European Union and United Kingdom Notice
Products bearing the CE marking and UKCA marking comply with one or more of the following EU Directives
and/or equivalent UK Statutory Instruments as may be applicable: Low Voltage Directive 2014/35/EU, EMC
Directive 2014/30/EU, Eco Design Directive 2009/125/EC, RED 2014/53/EU, RoHS Directive 2011/65/EU.
Compliance with these directives is assessed using applicable European Harmonized Standards. The full EU
and UK Declaration of Conformity can be found at the following website: www.hp.com/go/certificates (Search
with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory
label.)
The point of contact for regulatory matters is: Email techregshelp@hp.com
The EU point of contact for regulatory matters is:
HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany
The UK point of contact for regulatory matters is:
HP Inc UK Ltd, Regulatory Enquiries, Earley West, 300 Thames Valley Park Drive, Reading, RG6 1PT
118 Appendix D Regulatory information ENWW

Regulatory model identification numbers
For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory
model numbers should not be confused with marketing names or product numbers.
Product model number Regulatory model number
HP LaserJet M211d SHNGC-1900-00
HP LaserJet M208dw SHNGC-1900-01
HP LaserJet M209dw
HP LaserJet M209dwe
HP LaserJet M211dw
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase separation between equipment and receiver.
● Connect equipment to an outlet on a circuit different from that to which the receiver is located.
● Consult your dealer or an experienced radio/TV technician.
NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the
user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
Canada - Industry Canada ICES-003 Compliance Statement

CAN ICES-3(B)/NMB-3(B)
Power cord instructions

Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product
label. The product uses either 110-127 Vac or 220-240 Vac and 50/60 Hz.
Connect the power cord between the product and a grounded AC outlet.
CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.
ENWW Regulatory statements 119

Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has
implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for
products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to the
Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely
confined within protective housings and external covers, the laser beam cannot escape during any phase of
normal user operation.
WARNING! Using controls, making adjustments, or performing procedures other than those specified in this
user guide may result in exposure to hazardous radiation.
For other US/Canada regulatory matters, please contact:
HP Inc.
HP Inc. 1501 Page Mill Rd, Palo Alto, CA 94304, USA
Email contact: (techregshelp@hp.com) or Telephone contact: +1 (650) 857-1501

Laser statement for Finland
Luokan 1 laserlaite
HP LaserJet M207–M212, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa

käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen
turvallisuusluokka on määritetty standardin EN 60825-1 (2014) mukaisesti.
VAROITUS !
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING !
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig
laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet M207–M212 - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa
avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota
väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän
tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO !
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa

toiminnassa. Älä katso säteeseen.
VARNING !
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig

laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W

Luokan 3B laser.
GS statement (Germany)
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen.
Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im
unmittelbaren Gesichtsfeld platziert werden.
Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B. direkte
Sonneneinstrahlung) kann es zu Reflexionen auf dem Display und damit zu Einschränkungen der Lesbarkeit
der dargestellten Zeichen kommen.
Die Bilddarstellung dieses Gerätes ist nicht für verlängerte Bildschirmtätigkeiten geeignet.
Nordic Statements (Denmark, Finland, Norway, Sweden)

Denmark:
Apparatets stikprop skal tilsuttes en stikkontakt med jord, som giver forbindelse til stikproppens jord.
Finland:
Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan.

Norway:
Apparatet må tilkoples jordet stikkontakt.
Sweden:
Apparaten skall anslutas till jordat uttag.
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kirgizstan, Russia)

Производитель и дата производства
HP Inc.
Адрес: 1501 Page Mill Road, Palo Alto, California 94304, U.S.
Дата производства зашифрована в 10-значном серийном номере, расположенном на наклейке со

служебной информацией изделия. 4-я, 5-я и 6-я цифры обозначают год и неделю производства. 4-я
цифра обозначает год, например, «3» обозначает, что изделие произведено в «2013» году. 5-я и 6-я
цифры обозначают номер недели в году производства, например, «12» обозначает «12-ю» неделю.
Өндіруші жəне өндіру мерзімі

HP Inc.
Мекенжайы: 1501 Page Mill Road, Palo Alto, California 94304, U.S.
Өнімнің жасалу мерзімін табу үшін өнімнің қызмет көрсету жапсырмасындағы 10 таңбадан тұратын
сериялық нөмірін қараңыз. 4-ші, 5-ші жəне 6-шы сандар өнімнің жасалған жылы мен аптасын
көрсетеді. 4-ші сан жылын көрсетеді, мысалы «3» саны «2013» дегенді білдіреді. 5-ші жəне 6-шы
сандары берілген жылдың қай аптасында жасалғанын көрсетеді, мысалы, «12» саны «12-ші» апта
дегенді білдіреді.
Местные представители
Россия: ООО "Эйч Пи Инк",
Российская Федерация, 125171, г . Москва, Ленингра дское шоссе, 1 6А, стр.3,
Телефон/факс: +7 495 797 35 00 / +7 499 92132 50
Казахстан: Филиал компании "ЭйчПи Глобал Трэйдинг Би.Ви.", Республика Казахстан, 050040, г.
Алматы, Бостандыкский район, проспект Аль-Фараби, 77/7,
Телефон/факс: + 7 7 27 355 35 52
Жергілікті өкілдіктері
Ресей: ООО "Эйч Пи Инк",
Ресей Федерациясы, 125171, Мәскеу, Ленинград шоссесі, 16A блок 3,

Телефон/факс: +7 495 797 35 00 / +7 499 92132 50
Қазақстан: "ЭйчПи Глобал Трэйдинг Би.Ви." компаниясынын Қазақстандағы филиалы, Қазақстан

Республикасы, 050040, Алматы к., Бостандык ауданы, Əл- Фараби даңғылы, 77/7,
Телефон/факс: +7 727 355 35 52

Wireless statements
The statements in this section apply to wireless-capable printers only.
FCC compliance statement—United States

Exposure to radio frequency radiation
CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits.
Nevertheless, the device shall be used in such a manner that the potential for human contact during normal
operation is minimized.
In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the
antenna shall not be less than 20 cm (8 in) during normal operation.
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
CAUTION: Based on Section 15.21 of the FCC rules, changes of modifications to the operation of this product
without the express approval by HP may invalidate its authorized use.
Australia statement
This device incorporates a radio-transmitting (wireless) device. For protection against radio transmission
exposure, it is recommended that this device be operated no less than 20 cm from the head, neck, or body.
Belarus statement
В соответствии с Постановлением Совета Министров Республики Беларусь от 24 мая 2017 года № 383
(об описании и порядке применения знака соответствия к техническому регламенту Республики
Беларусь) продукция, требующая подтверждения соответствия техническому регламенту Республики
Беларусь, размещенная на рынке Республики Беларусь, должна быть маркирована знаком
соответствия ТР BY.
Brazil ANATEL statement

Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência
em sistemas devidamente autorizados.
Para maiores informações consulte o site da ANATEL – www.anatel.gov.br

Canadian statements
For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian Department of
Communications. The internal wireless radio complies with RSS 210 of Industry Canada.
Pour ĺusage d´intérieur. Le présent appareil numérique ńémet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de Classe B prescribes dans le règlement sur le brouillage
radioélectrique édicté par le Ministère des Communications du Canada. Le composant RF interne est conforme
à la norme CNR-210 d´Industrie Canada.
China CMIIT Wireless statements

中国无线电发射设备通告
型号核准代码显示在产品本体的铭牌上。
Korean statement
무선 전용제품:
해당 무선설비는 전파혼신 가능성이 있음으로 인명안전과 관련된 서비스는 할 수 없음. (무선모듈제품이

설치되어있는경무)
Taiwan statement (Traditional Chinese)
應避免影響附近雷達系統之操作。
高增益指向性天線只得應用於固定式點對點系統。
Products with 5 GHz Operation Industry of Canada

CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its
operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors
for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz
and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device.
Lors de l'utilisation d'un réseau local sans fil IEEE 802.11a, ce produit est réservé à une utilisation en intérieur
en raison de sa plage de fréquences, comprise entre 5,15 et 5,25 GHz. Industrie Canada recommande
l'utilisation en intérieur de ce produit pour la plage de fréquences comprise entre 5,15 et 5,25 GHz afin de
réduire les interférences nuisibles potentielles avec les systèmes de satellite portables utilisant le même
canal. Le radar à haute puissance est défini comme étant le principal utilisateur des bandes 5,25 à 5,35 GHz et
5,65 à 5,85 GHz. Ces stations radar peuvent provoquer des interférences sur ce périphérique et/ou
l'endommager.
ENWW Wireless statements 125

Taiwan NCC Statement:(Only for 5GHz)
Exposure to Radio Frequency Radiation (Canada)

WARNING! Exposure to Radio Frequency Radiation. The radiated output power of this device is below the
Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner
that the potential for human contact is minimized during normal operation.
WARNING! Exposition aux émissions de fréquences radio. La puissance de sortie émise par ce périphérique
est inférieure aux limites fixées par Industrie Canada en matière d’exposition aux fréquences radio.
Néanmoins, les précautions d'utilisation du périphérique doivent être respectées afin de limiter tout risque de
contact avec une personne.
To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity
to the antennas should not be less than 20 cm (8 inches).
Pour éviter tout dépassement des limites fixées par Industrie Canada en matière d’exposition aux fréquences
radio, la distance entre les utilisateurs et les antennes ne doit pas être inférieure à 20 cm (8 pouces).
European regulatory notice

The telecommunications functionality of this product may be used in the following European countries/
regions:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
Notice for use in Russia

Существуют определенные ограничения по использованию беспроводных сетей (стандарта 802.11 b/g)
с рабочей частотой 2,4 ГГц: Данное оборудование может использоваться внутри помещений с
использованием диапазона частот 2400-2483,5 МГц (каналы 1-13). При использовании внутри
помещений максимальная эффективная изотропно–излучаемая мощность (ЭИИМ) должна составлять
не более 100мВт.
Mexico statement
Aviso para los usuarios de México
“La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o
dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación no deseada."
Para saber el modelo de la tarjeta inalámbrica utilizada, revise la etiqueta regulatoria de la impresora.
Thailand statement
เครือ
่ งวิทยุคมนาคมนี้มรี ะดับการแผ่คลืน
่ แม่เหล็กไฟฟ้ าสอดคล้องตามมาตรฐานความปลอดภัยต่อสุขภาพของมนุษย์จากการ
ใช้เครือ
่ งวิทยุคมนาคมทีค ่ ณะกรรมการกิจการโทรคมนาคมแห่งชาติประกาศกําหนด

This radio communication equipment has the electromagnetic field strength in compliance with the Safety
Standard for the Use of Radio Communication Equipment on Human Health announced by the National
Telecommunications Commission.
Vietnam Telecom
NOTE: Telecom wireless marking for ICTQC Type approved products.
ENWW Wireless statements 127

Index
A D J
accessories dimensions, printer 79 jams
ordering 34 locations 53
part numbers 35 E output-bin, clearing 61
acoustic specifications 79 economy settings 32 tray, clearing 55
ANATEL statement 124 electrical specifications 79
anticounterfeit supplies 98 electronic hardware recycling 110 L
Australia 84 Embedded Web Server (EWS) label
assigning passwords 31 orientation 20
B features 29 labels
bin, output envelope, loading 19 printing on 20
jams, clearing 61 envelope, orientation 19 labels, loading 20
bins, output environmental stewardship laser safety 120
locating 2 program 107 laser safety statements
buttons, control panel 4 Eurasian conformity 122 Finland 121
license, software 100
C F
Canadian notices FCC compliance statement 124 M
ICES-003 compliance 119 Finnish laser safety statement 121 Material Safety Data Sheet (MSDS)
cartridges fraud Web site 98 113
non-HP 97 memory chip, toner cartridge
recycling 109 H description 99
warranty 96 hardware recycling, Brazil 111
checklist HP Customer Care 106 N
wireless connectivity 73 HP Device Toolbox, using 29 network port
cleaning HP EWS, using 29 locating 3
paper path 64 HP fraud Web site 98 networks
clearing jams supported 78
locations 53 I New Zealand 86
control panel ICES-003 notice 119 non-HP supplies 97
buttons 4 image quality notices
features 4 check toner-cartridge status 63 Brazil 124
LED light patterns 44 image quality issues Canada 125, 126
locating 2 examples and solutions 66 CE mark 118
counterfeit supplies 98 input tray EU 118
covers, locating 2 locating 2 European Union 126
customer support interface ports FCC 119, 124
online 106 locating 3 Mexico 126
warranty 40 Nordic 121
128 Index ENWW

Russia 126 single-sheet priority feed slot U
United States of America 124 loading labels 20 USB port
Vietnam 127 sleep delay locating 3
disabling 32
O enabling 32 W
on/off button, locating 2 software warranty 40
online support 106 software license agreement 100 customer self repair 105
operating systems (OS) specific terms license 100
supported 78 country specific 84, 86 product 83
operating systems supported 78 specifications toner cartridges 96
ordering electrical and acoustic 79 waste disposal 110
supplies and accessories 34 system requirements 78 Web sites
OS (operating system) status customer support 106
supported 78 control panel lights 44 fraud reports 98
output bin supplies Material Safety Data Sheet
locating 2 counterfeit 98 (MSDS) 113
low threshold settings 49 weight, printer 79
P non-HP 97 Windows
paper ordering 34 system requirements 78
loading 17 part numbers 35 wireless network
selecting 64 recycling 109 troubleshooting 73
paper jams. See jams using when low 49 wireless network interference 76
paper pickup problems support
solving 50, 52 online 106
paper, ordering 34 system requirements 78
part numbers 35
accessories 35 T
supplies 35 technical support
power online 106
consumption 79 terms
power connection specific 84, 86
locating 3 toner cartridge
power switch, locating 2 low threshold settings 49
power-down delay using when low 49
setting 32 toner cartridges
product and serial number label memory chips 99
locating 3 non-HP 97
part numbers 35
R recycling 109
recycling 109 warranty 96
electronic hardware 110 tray
jams, clearing 55
S troubleshooting
safety statements 120, 121 check toner-cartridge status 63
SEOLA regulatory identification LED, errors 44
numbers 119 LED, light patterns 44
serial number label paper feed problems 50
locating 3 wireless network 73
shut down after delay
setting 32
ENWW Index 129

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Manual LaserJetpro M209

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User Guide

HP LaserJet M207e-M212e series

THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.

© Copyright 2020 HP Development Company, L.P.

Android is a trademark of Google LLC.

- Observe all warnings and instructions marked on the product.

- Unplug this product from wall outlets before cleaning.

- Install the product securely on a stable surface.

- If the product does not operate normally, see Solve problems.

1 Get started .................................................................................................................................................... 1

2 Connect your printer ...................................................................................................................................... 7

3 Load media ................................................................................................................................................. 16

5 Configure your printer .................................................................................................................................. 26

7 Solve problems ............................................................................................................................................ 39

Appendix A Printer specifications .................................................................................................................... 78

Appendix B Service and support ...................................................................................................................... 82

Appendix D Regulatory information ............................................................................................................... 117

Index ........................................................................................................................................................... 128

● Control panel features

● Use the HP Smart app to print, scan, and manage

● Printer back view

Printer front view

2 Output tray/cartridge access door

3 Status light. For more information, see Light patterns.

White Idle, sleep, or working

Amber Needs attention because an error has occurred

Blue Wireless network connection status

Green Starting up, processing, or updating

Purple Wireless setup mode

2 Chapter 1 Get started ENWW

1 Rear USB port

4 Rear access door

ENWW Printer views 3

information, see Wireless status of the printer.

2 Control panel light

For more information, see Wireless status of the printer.

If (the Information button) blinks while setting up wireless, press this

button to complete authorization.

4 Chapter 1 Get started ENWW

Resume button) to acknowledge and resume printing.

ENWW Control panel features 5

● Set up and connect your printer.

● Print and scan documents and photos.

● Share documents through email and other applications.

To install HP Smart and open the app

1. Visit 123.hp.com to download and install HP Smart on your device.

2. Open HP Smart after installation.

● macOS: From the Launchpad, select HP Smart.

4. When prompted, create an HP account and register the printer.

Get more information about HP Smart

● Windows 10: www.hp.com/go/hpsmartwin-help

6 Chapter 1 Get started ENWW

● Requirements for HP+ printers

● Connect your printer to a Wi-Fi network using HP Smart

● Connect your printer to an Ethernet network

● Connect your printer using a USB cable

● Change wireless settings

● Change the connection type

Use Original HP cartridges

8 Chapter 2 Connect your printer ENWW

Follow the instructions to add the printer to your network.

6. When prompted, create an HP account and register the printer.

ENWW Connect your printer to a Wi-Fi network using HP Smart 9

The Wireless light blinks.