Unit 4 How to help visitors?

Speaking session

1. OFFERING FOR HELP

Formal Informal

Would you like some help? Can i help you?

May i help you? Need any help?

May i offer my assistance? Do you need a hand ?

Could i help you. Can i give you a hand?

What shall i do for you. Do you need any help.

2. HOW TO RESPOND ASKING FOR HELP

Formal Informal

I will do it for you. I’d like to help you.

Let me help you. I’d be happy to help you.

Yes, i can help you. Sure. What can i do for you.

Yes, no problem. Sure , i would be glad to help you.

3. Conversations (percakapan)

*Offering Helps (menawarkan bantuan)

Front officer : Hello Ms good morning!

Helen : yes Morning too.
Front officer : May i help you?
Helen : yes please. Can you help me fill out the registration form?
Front officer : of course. You can fill out the form here and you can ask
me what you don’t know.
Helen : Oh Thank you!
Front officer : My pleasure Ms.

*Asking for Helps (meminta bantuan)

Shelvi : Hello! Does this university have an employee class?

Front officer : Yes Ms. Do you want to register?
Shelvi : sure, but i don’t know how to do it.
Front officer : Don’t worry Ms. I will help you.
Shelvi : okay thank you! So you can tell me about the details.
Front officer : Yes no problem.

4. Vocabullaries (kosa kata)

Noun Category

 Computer : Komputer.
 Brochur : browsur.
 Table : meja.
 Nametag : Tanda nama.
 Notebook : buku catatan.
 Marker : Spidol.
 Pen : Pena.
 Information rack : rak informasi.
 registration form : formulir pendaftaran.
 Chair : kursi.
 Reading Session

1. Several front officer appearances ( Beberapa Penampilan Front officer)

(Accepting Visitors) (Serving visitors)

(Welcoming Visitors) (Doing his Job)

Writing session
1. How to Use prepositions ( Cara menggunakan preposisi)

At : Very Spesific ( Smallest)

On : More Spesific ( Smaller)
In : General (Bigger)

(Source : http://belajar-tanpa-henti.blogspot.com)

*For time ( Untuk waktu)

 In = Year & Month.
Example : 1. In February 2. In 2023.

 On = Day & Date.

Example : 1. On Monday.
2. On February 5th.
3. On the new semester day.

 At = Hour & Spesific time.

Example : 1. At the moment.
2. At 12.30 PM.

*For Place ( Untuk Tempat)

 In = General Place & Public Place.
Example : 1. In Palembang.
2. In Indonesia.
 3. In University.

 On = Spesific Place & objects on the surface.

Example : 1. On Jendral Sudirman Street.
2. On the table.
3.On the floor.

 At = Very Spesific Place.

Example : 1. Helen lives at 2/5 Jendral Sudirman Street,
Palembang.
2. Helen studies at Indo Global Mandiri University.

EXERCISE UNIT 4 (Latihan Unit 4)

1. Match Sentences ( Mencocokan Kalimat)
Match each words with each sentences in the column. This will help you increase your vocabulary
in English. Make sure your answer is correct!

1 Appearance A Be careful in doing something.

2 Manners B Do a good job.
3 Service C When person is talking.
4 Competent D Things to pay attention when working.
5 Disordered E Looks bad and untidy.
6 Scrupulous F Respect others people
7 Listener G Activities to help others.