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Bakery bPLAN
Bakery bPLAN
Bakery bPLAN
OMoARcPSD|610999
JAYBIE
BAKERY
MLIPUKO.
TEL:+254710049664
E-MAIL:jaybiebakery@yahoo.com
TABLE OF CONTENTS
CHAPTER ONE
1.1 Declaration.................................................................................................................................4
1.2 Dedication..................................................................................................................................5
1.3 Acknowledgement....................................................................................................................6
EXECUTIVE SUMMARY............................................................................................................7
CHAPTER TWO
2.0 BUSINESS DESCRIPTION.....................................................................................................8
CHAPTER THREE
3.0 MARKETING PLAN.............................................................................................................15
3.3 COMPETITION.....................................................................................................................17
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3.6 SELLS TACTICS OR STRATEGY.......................................................................................19
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CHAPTER FOUR
4.0 ORGANIZATIONAL STRUCTURE....................................................................................20
CHAPTER FIVE
5.1 PRODUCTION FACILITIES AND CAPACITY.................................................................26
CHAPTER SIX
6.1 OPERATIONAL COST........................................................................................................30
APPENDIX...................................................................................................................................35
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DECLARATION
I strongly agree openly that this is original work one of my own and has never been presented
elsewhere either in KNEC or any place.
Signature:
Signature:
Date :
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DEDICATION
I dedicate this project to my brothers, sisters, parents, friends and lecturers who assisted me by
giving me most of the encouragements up to this end where I enjoy the success of the project.
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ACKNOWLEDGEMENT
I thank and acknowledge the help of my parent who really helped me to the successful of my
project and also my friends and brothers who encouraged in a unique way though there were
challenges and without forgetting my father spiritually who is GOD for the favor and
promises.
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EXECUTIVE SUMMARY
The business has been involved with the production for the past five years. The organization
started as a small shop thereby because of the good quality products many of the items has
been praised and have attained a special notoriety for the desserts. After years of requests for
our flavored whipped creamed toppings, we have decided to pursue marketing these products
from restaurants to the bakery level.
The flavored toppings have been used in most products produced in large quantities whereby
the estimated shelf life of the products is 21 days at refrigeration temperatures and up to six
months when frozen. Special attention has been given to developing an attractive label that
will stress the gourmet nature of the products.
Distribution of the products to the customers is done on a daily basis depending on the
customers’ order and need by use of the vehicles purchased in the business.
Financial analysis shows that the organization will have both a positive cash flow and profit in
the first year being 10.88%. The business is projected to expand to greater level whereby
leading to accompany level because the products being produced are so unique and of good
quality attracting more customers.
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CHAPTER II
2.0: BUSINESS DESCRIPTION
Jaybie bakery is a confectionery organization in Mlipuko town; that sells high-end baked goods
to retail and wholesale customers. The company also offers cake decorating classes from
Monteil, the leading food crafting company in the industry. The organization rests on
experience, business skills, relationships and enthusiasm.
RETAIL
The retail portion of the business services walk-in customers Monday through Saturday from
10am to 6pm. The products offered at the retail location includes: cakes, cupcakes, cookies,
pies and beverages the-at either pre-made or made to order. In addition to providing high
quality products, our retail location will also serve as the venue for decorating classes.
WHOLESALE
Our wholesale customer consists of cafes and coffee shops, restraints and hotels and local
street market. We are preferred channel providing cakes, cupcakes, cookies and pies for the
county clubs, wedding planners, caterers and other channels to take advantage of seasonal
demands for confections.
CLASSES
We offer more than just a cake decorating class – Jaybie bakery represents an “experience.”
The students are provided with the instructor, hands-on experience, basic understanding of
the basis in baking and decorating and design know-how.
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MLIPUKO.
+254710049664
jaybiebakery@yahoo.com
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SERVICES RETAIL
Jaybie bakery sells a wide range of high-quality cakes, cupcakes, cookies and treats whereby
each item is made from scratch using all natural ingredients sourced from largely local
suppliers. These supplies involve no preservatives to provide for high-end and divine flavor and
taste. It’s important that our items not only taste delicious but also look appealing and
attractive to the eye because we add the extra little touch to every product, whether it is a
sparkling sugar daisy on a chocolate cupcake or a buttery harvest leaf on a thanksgiving
pumpkin pie. Our location is designed in a way that customers are able to enjoy a setting that is
a pleasant as the product they are consuming.
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WHOLESALE
The products that our wholesale customers order are of very high quality. Just as with the retail
portion of the business, the products are the wholesale are made with quality ingredients and
properly prepared. While a few of the products will be the same at the retail and wholesale
locations, certain items will be specifically made for particular wholesalers depending on
customer orders. The bakery also manages delivery to wholesale customers.
CLASSES
The students that take the decorating courses are provided with the engaging, exciting and
authentic experiences. Our trainers teach students the very basics of how to frost a cake in
Discover Cake Decorating to make edible yet delicate carnations. As the business grows,
unique specialized classes are offered covering baking techniques and more advanced sugar
and pastry classes.
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WORK PLAN
4:00AM-Start baking
8:00AM-Bakery opens
market 6:00PM-Bakery
closes
CHAPTER III
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MARKETING PLAN
3.0: MARKETING PLAN
The company expects to use a variety of marketing tools including web advertising, affiliate
programs, public relations and key strategic alliances to drive traffic. The company believes that
it is extremely important to use word of mouth marketing campaigns especially in the early
phases of the launch. The company has also been placing banners ads with major portal sites to
increase awareness whereby it automatically serves when someone any keyword during a web
search. This effort will focus on both online as well as print media in many towns. We have
been offering new viewers debates and free subscriptions as an added advantage to purchase
from the sitewww.jaybiebakery.ac.ke.
3.1 : CLASSIFY
CUSTOMERS RETAIL
The market segmentation for the retail is divided into two physiological groups: celebrators
and soccer moms. The group represents people sharing similar behavioral patterns and
reasons for supporting Jaybie Bakery. These groups purchase either pre-made or made-to-
order products. Celebrators are people that have reasons to do just that, celebrate: Birthday,
anniversaries, graduation, valentine’s day and Christmas among the most occasions of many
holidays or special occasions that family and loved ones celebrate encompassing a variety of
people including the young, middle aged, old and both men and women. Soccer moms
encompass not just moms but all family members and it serves as a place where family feels
both welcome and comfortable.
WHOLESALE
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Our wholesale customers will be successful businesses in the food industry and we are focusing
our attention in the following customers and expand to a broader list as the company grows.
In addition we also focus on seasonal wholesale customers for example summer weddings,
holidays and other photographers, caterers.
3.3 : COMPETITION
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Nationwide, supermarket chains dominate the baked goods market in Mlipuko town. These
grocery stores are locally owned, operated and their products are of poor quality often mass
produced at an outside location and simply baked in the actual store. The ingredients are
processed thus lowering the quality and taste of the product in order to sell the item at a lower
cost. Town Talk Bakery is a locally owned bakery specializing in donuts, cakes and other treats
are also sold at this location but are not made with high quality ingredients. The cake choices
are very limited and icing is made with shortening and low quality for a low cost. Jaybie Bakery
is set apart from the competition in four main ways:
➢ Each of our products contains extra detail to set it apart from the
competition. We ensure that our products appeal to the eye as well
as to the stomach.
➢ The sky is the limit when developing a pastry design and we cater
to the wants and needs of our customers in every way possible.
➢ Customers’ service is our number one priority where we ensure that
each customer is treated with kindness, respect and warm welcome
on each visit.
➢ In an era where food is becoming chemistry, we focus on raw, natural
and sometimes organic and local ingredients to create its product.
Thus our products taste better and better for you.
Word of mouth and public perception are immensely important in both aspects of the business.
Customers must understand that our products are made with high quality ingredients and thus
taste better than many of our competitors. The word of mouth will be created when someone
experiences for example a cake at a party. The cake will be enjoyed by many and thus the word
of mouth seed for the bakery aspect of the portion will be created. The students who had
passed in our company earlier on will spread word of mouth in two ways: experiencing the
enjoyment of the class and encouraging others to take the class and also developing a trust and
relationship with Jaybie Bakery and therefore recommending the business to others. We
branded our vehicles and designed posters in different forms, adverts on television or the
electronic and print media that is Facebook, Google+, and OLX among others. We designed also
business cards that we have been distributing in different occasions that we have really seen
the impact on our business and brochures has been a helpful tool and also on newspapers.
ITEM MARGIN
Cookies 3X
Cakes 4X
Cupcakes 4X
Pies 4X
Wedding cakes 5X
Beverages 5X
3.6 : SELLS TACTICS OR STRATEGY
The company has entered into many strategic relationships in order to quickly build credibility
as well as traffic to its brand web site. This includes partnerships with major search engines,
magazine publishers, high retailers and international community Web sites. Our layout and
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design is user friendly and cutting edge in the eyes of our audience to attract repeat users. We
have a strong branding message that will extend to all aspects of the site and truly provide the
best experience for our customers. Since we started marketing, we have employed a number
of selling methods for example personal selling whereby nearer customers come on the bakery
and in the whole town there are agents who help us in the marketing the products and we
have been motivating them by giving them allowances and commissions among others.
CHAPTER IV
ORGANIZATIONAL PLAN
ORGANIZATIONAL
STRUCTURE
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BOARD OF
DIRECTORS
MMAANN
AAGGEER
R BAKER
SUPPLIER
TECHNICIAN
RETAILER
DDEECCOO
RRAATTOO
RR
MESSANGER
CLEANING
The organization developed policies for the staff development in order to achieve efficient
production of good and efficient performance of services. I am the manager of the business
that is the eye of organization. The organization has by now employed thirty one employees in
different departments, Head baker and four assistants, Head supplier and four deputies, head
technician with two assistants, one messenger, head cleaning officer assisted by four assistants
and four drivers.
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HEAD BAKER
One head and four deputies.
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ROLES
✓ Keep records of all the bakers.
✓ Organize all the equipment needed in the bakery.
✓ Request required essentials.
✓ Raise issues concerning other bakers to the board governors.
✓ Follow recipes and produce quality products.
HEAD SUPPLIER
✓ Keep records of all the products sold and the amount collected.
✓ In charge of all the suppliers.
✓ Prepares duty roster of the suppliers who had and when to supply the already
processed products.
✓ Assign all the tenders received and organization.
TECHNICIAN
✓ Ensures all equipment and machines used are functioning.
✓ Repair all the damaged machines.
✓ Orders required equipment in the bakery.
RETAILER
• Sells the already processed products at the bakery shop.
• Serves all the casual customers.
DECORATOR
o Teach students on cake decorating basics and essentials.
o Orders the required essentials in class.
o Organize class timetable, duty roster and workshops for the students.
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MESSANGER
▪ Collects information concerning the organization.
▪ Delivers information from the bakery to other organizations.
▪ In charge of the business permits and licenses.
▪ Updates the organization on the new equipment and technology on market.
DRIVER
• Deliver products to other stations.
• Distribute products to the wholesalers.
• Transport products and ingredients needed in the bakery.
• Transport staff members to and from the bakery.
CLEANING OFFICER
❖ Ensures all the offices are clean.
❖ Clean all pit latrines.
Our wholesale customers are promoting and do advertising of our product brand in order to
develop further business for themselves. We have offers of specific offer days that is during
holidays where we reduce our prices and the staff members get some chances whereby
they end up getting promotions.
Supplier
Head 1 18,000 2,000 1,500 1,000 500 =23,000
Assistants 4 16,000 2,000 1,500 1,000 500 =21,000*4
=107,000
Technician
Head 1 21,000 2,000 1,500 1,000 500 =26,000
Deputy 2 19,000 2,000 1,500 1,000 500 =24,000*2
=74,000
Retailer
Senior 1 14,000 2,000 1,500 1,000 500 =19,000
Junior 1 14,000 2,000 1,500 1,000 500 =19,000
=38,000
Decorator
Head 1 20,000 2,000 1,500 1,000 500 =25,000
Assistants 5 19,000 2,000 1,500 1,000 500 =24,000*5
=145,000
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Cleaning
Head 1 16,000 2,000 1,500 1,000 500 =21,000
Deputy 4 15,000 2,000 1,500 1,000 500 =20,000*4
=101,000
=Ksh.549,000
TOTAL
CHAPTER V
PRODUCTION PLAN
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Ksh.564,000
FLOOR PLAN
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1: SHELVING AREA
2: RACK AREA
3: COOLER
4: CASH REGISTER
The bakery can decide whether to use premixed or self mixed ingredients. Special
suppliers or flour companies will provide you with a premix which includes all ingredients
needed to make the products which include flour, yeast, milk, salt, sugar, water, cooking
oil.
The raw materials are always available in the whole year. Since we have our own vehicles
which are normally used to transport the materials we do not incur more on transportation
cost thus saving funds. At the end of every month the organization uses approximately
Ksh.600, 000 to pay the workers. By now the organization has a lot of equipment that
generate a lot of money through leasing to other companies and outsourcing some services
by our qualified personnel in the organization.
The production labor cost per month amounts to Ksh. 4.3M that is Ksh. 4,300,000 while the
total money that the organization uses per month is;
OVERHEAD AMOUNT
Rent Ksh.40,000
Security Ksh.60,000
Water Ksh.10,000
Ksh.110,000
TOTAL
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The organization also incurs a lot of capital by paying to the government rules and
regulations including permits, taxes and licenses.
OPERATIONS HEALTH
In terms of health, the organization has its own medical centre where if someone has an
injury he or she can be given first aid and if serious referred to the nearby county
referral hospital the organization being in charge of the cost to be incurred.
CHAPTER VI
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FINANCIAL PLAN
Deals with the financial aspect of the proposed business.
ITEM COST
Rent Ksh.40,000
Permits Ksh.20,000
Partitions Ksh.10,000
Installations Ksh.15,000
Utensils Ksh.10,000
TOTAL Ksh.95,000
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JAYBIE BAKERY
BALANCE
SHEET
AS AT 31ST DECEMBER 2016
Fixed Assets:
Premises -Ksh.125, 000
Vehicles -Ksh.3,
500,000
Current Assets
Raw materials -Ksh.1,
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Current Liabilities
Creditors -Ksh.900, 000
Represented by
Calculate
Sales
=3,500,000 *100
15,500,000
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=22.58%
Sales
=2,300,000*100
15,500,000
=14.84%
Break-even Level of sales = Overhead Expenses * 100
Gross Profit Margin
=1,200,000*100
22.58
=Ksh.5, 314, 438
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APPENDIX
Capital : Money invested in the business.
a given period.