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Skylink Cyber
Skylink Cyber
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4.0OPARATIONAL FACILITIES.....................................................................................................................21
PRODUCTION PLAN...................................................................................................................................21
4.1 PRODUCTION FACILITIES AND CAPACITY.............................................................................................21
OFFICE LAYOUT..........................................................................................................................................22
4.2 PRODUCTION STRATEGY......................................................................................................................23
4.3 PRODUCTION PROCESS........................................................................................................................26
4.4 GOVERNMENT REGULATIONS.............................................................................................................27
CHAPTER FIVE............................................................................................................................................28
5.0 FINANCIAL PLAN..................................................................................................................................28
5.1 PRE OPERATIONAL COST.....................................................................................................................29
5.2 WORKING CAPITAL REQUIREMENT.....................................................................................................30
5.3 SKYLINK TECHNOLOGIES DISTRIBUTORS PROJECTED CASH FLOW STATEMENT FOR THE YEAR ENDING
31st DECEMBER 2019.................................................................................................................................32
5.4 SKYLINK TECHNOLOGIES DISTRIBUTORS PRO-FORMA INCOME STATEMENT......................................33
FOR THE YEAR ENDED 2019.......................................................................................................................33
5.5 SKYLINK TECHNOLOGIES DISTRIBUTORS BALANCE HEET AS AT 31 ST DECEMBER 2019........................34
5.6 BREAK EVEN LEVEL..............................................................................................................................35
5.7 PROFITABILITY RATIONS......................................................................................................................38
5.8 DESIRED FINANCING............................................................................................................................39
5.9 PROPOSED CAPITALIZATION................................................................................................................40
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DECLAR ATION
I declare that this business plan is my original work and has never been presented for
Signature ……………………………
Date ………………………………2019
Supervisors name………………………..
Date …………………………………2019
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DEDICATION
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ACKNOWLEDGEMENT
I first thank God for his protection, love and grace through the writing of this business plan. I
also express my deep gratitude to thank my parents including my entrepreneurship lecturer Mr.
Anderson K. Maritim. They all contributed into the success of the writing of the business plan.
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EXECUTIVE SUMMARY
Business description
The proposed business plan Skylink technologies computer services will be sole proprietor. He
The business will deal with computer services and will be located within county
Market plan
Marketing is the key managerial function which is targeted at finding a good market for the
product produced finding what the customers’ needs monitoring change in the market place for
business survival. This chapter will show the customers and competitors to the proposed business
and this will help the business to its marketing strategies, policies and tactics required to exploit
It will also enable the business to develop marketing strategies policies and tactics and also help
Organization plan
The business will have a manager, accounts, clerk, sales men and two watchmen for the smooth
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Operational plan
For the business to succeed qualified personnel will be employed and the manager shall design
the brand which will be used to market the product and draw a plan how a business will use its
cash flow.
Financial plan
Financial plan is very important for any business for its plans it shows the financial position of
the proposed business by calculating all the transactions that takes place in the business.
Financial plan keeps the business to know when an operation is profit /loss. The chapter contains
the pre-operational cost statement, working capital, requirement statement, projected cash flow
and outflow, pro-forma income statements, pro-forma balance, breakeven point; desired financial
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CHAPTER ONE
The entrepreneurs name GIDEON. he is 19 years old single resident KERICHO town
KERICHO district , Bomet County currently .he is pursuing a DIPLOMA course in human
resource management at rift valley institute of science and technology I have decided to open a
phone distributor after my course . I obtained my knowledge. Through business exhibition and
the course undertaking.
The business proposed to be started operations under the name SKYLINK TECHNOLOGIES to
all and china is the country were the phone are exported from .the 2business shall be located at
plot 525025 and it will be registered from the name Benson Ochieng.
The activities of the enterprise will be iPad selling the product such as cards charging system
Sims Card replacements
The business location will be Kericho Nakuru highway, it will be situated because of enough
security and good communication networks and hence it will be near stage were all people
PO BOX 22 KERICHO
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1.4 FORMS OF OWNERSHIP
The business shall be registered under sole proprietorship having its requirement and legal
DIPLOMA from the district and municipal council of Kericho.
The capital of the business shall be obtained as the owner shall contribute 90% on saving and the
cash will be 10% be borrowed from friends
The type of the business I will start will be sole proprietorship for rendering services of computer
Skylink technologies Distributors Company will mainly be dealing with offering services and
teaching computer lessons. It will ensure that they sell services which are of high quality i.e. CDs
.the proposed business will use polythene bags for packing its product these polythene bags
should be printed with the name of the business as a way of advertising the business. Through
selling quality services at an affordable price the business will gain more customers thus making
a reasonable profit as compared to the competitors. Also in the case of CDs he will be supplied
with the original those composed with song and they will reduce piracy.
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1.7 JUSTIFICATION OF BUSINESS OPPORTUNITY
Good means of transport along the road, Labor market, and high demand the operation of phone
center.
1.8 INDUSTRY
Making profits. This by increasing of product and all closing needed by customers.
Improving standard of people around by creation of employment.
People became modern by using modern phones.
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1.10 ENTRY AND GROWTH STRATEGY
It should have license from local authority so as to operate will legality. The advertisement
should be through all language, radio station and newspapers. The entire phone will be on market
to profit all people from different classes. The shop will be giving out credit to all customers.
Growth strategy
My shop will be customer oriented business will improve their living standard.
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CHAPTER TWO
2.1 CUSTOMERS
The business will be located at Kericho and comprise of all the potential customers who stay
near the shopping center.
This will bring awareness to all customers because of analysis of the market. The stock will be
there for customers to get all they need. And see demand of type of phone because of different
varieties.
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2.3 COMPETITION
The competition is very high hence I will ensure I give each customer 20% discount to be fair
and get many customers.
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2.4 THE MARKET SHARE
This refers to the segment of the market that an enterprise is capable of achieving to serve in
relation to the competitors. The business is aiming at attaining 50% of the market share within
the first three years of its operation. The main reason is the business will be targeting a great
number of customers whose needs are not catered for. The proposed business will attain the
This will be done through offering quality services at an affordable price. Then the following:
Hygiene
By ensuring that the firm compound and rooms are clean and tidy
He will ensure that he employees trained sales personnel who will treat the customers well as
required.
Pricing
He will offer fair prices for highly qualified products to ensure that customers can be able to
afford.
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After sale services
Chamaluk 15%
MALIMALI 10%
market share
CHINA
MID WEST
CHAMALUK
MALIMALI
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2.5 ADVERTISING AND PROMOTION STRATEGY
This will be done to inform the customers of the existence of the business. It will be done
Posters
He will put posters around the town shopping center indicating the services offered and prices
Calendars
The calendars bearing the name of the business and the picture of the firm will be printed and
Radio
Advertisement will be run every second week of the month in the evening in kiss fm and citizen
the 7.00 pm news. These two channels are ideal because they transmit the news in Kiswahili and
Pricing strategy
Pricing is the value of the product by the market expressed in monetary form. It determines how
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As for the proposed business price will be dependent on the amount of items. These include:
Transport cost: increase in transport cost means increase in prices of the commodities and vice
versa.
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2.6 SALE TACTICS
The owner of the business will introduce payment installment where the customer pays deposit
ii. This is where products like CDs and stationeries are taken where they are inadequate.
This is the care where products are taken to show and sold. The selling method he will employ
will be selling directly to the customers. Regular customers will be provided with gift to
encourage them in coming back to the premises for more goods and services thus engaging
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2.7 DISTRIBUTION STRATEGIES
The business will deal directly to its customers this will enable the management to be in close
contact with its customers thereby monitoring their responses in regard to satisfaction,
dissatisfaction new request, comment and suggestion sales people will be used to link distance
customers with the business. The mean of transport to be used will be road transport from town
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CHAPTER THREE
3.1 ORGANIZATION
A good proposed qualified management is required for the business to attain its target. Good
organization and management plan will enable the business to expand and also to profit any
growth.
MANAGER
SUPERVISOR
COMPUTER WATCHMAN
TEACHER SALESMAN
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THE MANAGER-BENSON OCHIENG
The manager of the business will be the owner of the business because he has all the skills
i. Paying employees
v. Assigning duties
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Key management personnel number and duties
Classification of jobs means that in the proposed business classes of work in the business exist
for the efficient duties to be done and hence customers to be served at the right time without
delays.
Manager
The manager is responsible of all activities that take place in the business.
Supervisor
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Duties and responsibilities
iii. To supervise the attendance register for the employees in the business
Computer teacher
Qualification
Sales men
Qualifications
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Duties and responsibilities
Watchman
Qualifications
vii. Should keep the records of visitors coming into the business
Title Salary
Manager 10000
Supervisor 8000
Salesmen 4500
Watchman 7000
Total 36500
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3.2 RECRUITMENT TRAINING AND PROMOTION
The manager of the business will be advertised on a local newspaper and interested part is
required to part is required to apply for the vacancy he suits and all the recruitment.
Training of computers
The managers, supervisor and computer teacher will be first people to be trained in the firm so as
to enable than to gain experience concerning the business. The manager should also ensure that
all employees are trained and attend seminars so as to improve their skills.
Promotion of employees
After training the employees their salary should be increased promotion only goes according to
the levels of education and hardworking in place of work can be measured by assignment of
duties by the manager and its productivity. The promotion given to employees is meant to
motivate and encourage them to put more effort hence earning good return in business.
Employees will be remunerated for the work done. The benefit got from the business will assist
both the employer and employee. The incentive given to workers encourages them to put more
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iii. Promotion
The business must be licensed by central government and local authorities for it to start its
operation. The ministry of trade will have to approve the report of the business and forward it the
applicant indicating the names of the business and the types of the business.
Legality of the business will prove that it will be started and run through a required government
regulation. It will also include direct licensing insurance and taxation. Different types of license
required are:
Trade license which certifies that the business has been allowed to operate
Health license in which proper sanitation and hygiene condition in general are considered
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3.3 SUPPORTIVE SERVICES
The firm will employee supportive services that will work hand to hand for the smooth running
of the business. The banker of the business will be equity it will be depositing and
withdrawing money in the account opened by the business. This is where also it will require
loans. The accountant of the business will be the supervisor of the business. The business advisor
Banking services
The accountant will deposit money in weekly basis the bank charges per month will be ksh.750
Insurance services
Electricity
The business will use electricity from Kenya power and lightning company .Their charges will
vary on usage.
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CHAPTER FOUR
4.0OPARATIONAL FACILITIES
PRODUCTION PLAN
When a business is in operation, lit needs various machines and equipments to ensure smooth
running of the business and good performance. It will also ensure there is easier efficiency in
customer services.
The business being a newly establihed one will require equipment and facilities to start it
operation efficiently.
The following table is a summary of equipment and facilities required and the manner of
acquisition and each facility.
equipment
dealers
Electricity K.P.L.C - 30,000
dealers
Other facilities Eldo mattresses 5,000
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OFFICE LAYOUT LIBRARY STAFF
ROOM
CLASSES
CLASSES
SUPERVISOR
RECEPTION
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4.2 PRODUCTION STRATEGY
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b. Monthly production expense
Production Cost
Rent 1000
Electricity bill 5000
Stationary 1000
Advertisement 1500
Transport 4000
Total 12,500
= 602,000
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Monthly labor cost
Manager 1 10,000
Accountant 1 4,000
Security 1 3,500
Salesman 1 3,000
Watchman 2 4,000
Total 29,500
This involves the additional of all monthly material, labor expenses and monthly operational
expenses
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4.3 PRODUCTION PROCESS
Although the business enterprise will commonly deal with a heady produced products from the
manufacturer. Some products will be required to be made within e.g. connecting the phones that
may be in parts.
First machine and equipment are assembling ready for the day’s activities.
Phones chargers are displayed at their position.
Selling price tag is then indicated each equipment according to its quality.
Record at day to day transactions sales to know how sales are either at a profit or loss
then for store purposes.
At the end of month the accountant is supposed at the balancing of the whole month to
know how the business is at a profit.
The work is then closed after. All operations are made and clarifying to the owner.
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4.4 GOVERNMENT REGULATIONS
Regulation of the government are rules and laws governing the business should follow the law
and how it is stated in the Acts i.e. the business should have a trade license which the owner
must ensure registration is done or time so as to facilitate the daily running with no problem. The
warning condition safety and proper salary should also be ensured.
According to the Kenya laws and regulation, healthy process should be observed as applied in
company’s Act (cap 266) of laws of Kenya.
b.) Registration
The business will be registered with the register of business for its legality according to the
registration Act (cap 274) of Kenya laws of governing business i.e. newly developing business.
This is under the ministry of local government Act (Cap 265) of Kenya’s law in conjunction with
National Environmental Management.
The process of obtaining license and permit of business is under government Act (cap 499)
which allows an entrepreneur to obtain a sole proprietorship license to run the business
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CHAPTER FIVE
This is where all financial to be incurred proposed business are shown such finances operational
cost, working project cash flow, pro-forma balance heet, break-even level expected probability
ratio designed financial and capitalization.
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5.1 PRE OPERATIONAL COST
This is the amount of money required by the proposed business to acquire its facilities to enable
it to run its daily operations.
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5.2 WORKING CAPITAL REQUIREMENT
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5.3 SKYLINK TECHNOLOGIES DISTRIBUTORS PROJECTED CASH FLOW STATEMENT FOR THE YEAR ENDING
31ST DECEMBER 2019
ITEM JAN FEB MAR APRIL MAY JUNE JULY AUG SEP OCT NOV DEC TOTAL
Cash inflow Ksh Ksh Ksh ksh Ksh Ksh ksh Ksh ksh Ksh Ksh ksh ksh
Cash sales 130,0000 100,000 100,000 95,000 115,000 105,000 120,000 110,000 120,000 11,000 105,000 90,000 1,201,000
Collection from 10,000 120,000 10,500 11,000 15,000 1,200 1400 13,000 10,000 15,000 207,100
debtors
Cash at bank 130,000 10,000 140,000 175,000 6,000 15,000 7,000 8,000 9,000 12,000 10,000 9,000 531,000
Cash at hand 200,000 400,000 60,000 100,000 150,000 50,000 10,000 180,000 20,000 150,000 10,000 11,000 1,341,000
Total cash inflow 470,000 510,000 420,000 380,500 282,000 185,000 138,200 299,400 162,000 183,000 125,000 125,000 3,280,100
Cash outflow
Purchases 40,000 50,500 10,000 72,000 20,000 180,000 14,000 12,000 26,000 50,000 20,000 30,000 524,500
Loan repayment 1000 1000 1000 1000 1000 1000 1,000 1000 1000 1000 1000 1000 12,000
Rent 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 24,000
Salaries & wages 35,000 35,000 35,000 35,000 35,000 35,000 35,000 35,000 35,000 35,000 35,000 35,000 420,000
Transport 500 300 400 300 300 500 400 250 350 200 300 400 4,200
Water 1800 1,600 1,500 1000 1,300 1,000 1400 1300 1400 1300 1600 1300 16,500
Stationery 10,000 500 500 400 600 500 500 40,000
Postage 500 400 600 300 700 500 200 600 700 500 400 600 6,000
Electricity 1,500 1,200 1,200 1,500 1,500 1200 1000 1000 1000 1200 1200 1000 14,500
Telephone 1,500 1,500 1,200 1,200 1,500 1200 1000 1000 1000 1200 1200 1000 14,500
Insurance 2,500 2500
Advertisement 2,800 1,800 1,600 800 800 800 800 800 800 800 800 800 13,400
Maintenance 100 200 100 200 180 160 200 240 280 160 220 160 2200
Total cash 99,200 96,000 54,600 115,800 64,280 223,760 57,600 55,190 69,530 93,860 64,220 73,260 1,094,300
outflow
Net cash 370,800 414,000 365,400 264,700 217,720 38,760 80,600 244,210 92,470 89,140 60,780 51,740 2,185,800
Tax % 18,540 20,700 18,270 13,235 10,886 1938 4,030 12,210.5 4623.5 4457 3,039 2,587 109,290
Net cash after tax 352,260 393,300 347,130 251,465 206,834 36,822 76,570 231,999.5 89,847 84,683 57,741 49,153 2,076,510
ASSUMPTION TAX 5%
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5.4 SKYLINK TECHNOLOGIES DISTRIBUTORS PRO-FORMA INCOME
STATEMENT
Sh. Sh.
Sales 1,201,000
Less expenses
Salary and wages 420,000
Telephone 14,500
Electricity 14,500
Water 16,500
Transport 4,200
Postage 6,000
Insurance 2,500
Advertisement 13,400
Stationery 40,000
Repair & maintenance 2,200 533,800
Net profit 122,700
Tax 5% 6135
116,565
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5.5 SKYLINK TECHNOLOGIES DISTRIBUTORS BALANCE HEET AS AT 31ST
DECEMBER 2019
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Equipment
Water 16,500
Stationary 40,000
Postage 6,000
Electricity 14,500
Telephone 14,500
Advertisement 13,400
Maintenance 2,200
Total 111,300
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FIXED COST ANALYSIS
Insurance 2,500
Rent 2,000
Total 424,500
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Total contribution margin
= 1,201,000 – 111,300
= 1,089,700
= 1,089,700 x 100
1201,000
= 90.73%
= 424,500 x 100
90.73
= 467,871.7
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5.7 PROFITABILITY RATIONS
= 656,500 x 100
1,201,000
=54.663%
= 116,565 x 100
800,000
= 14.57%
= 116,565 x 100
814,300
= 14.31%
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5.8 DESIRED FINANCING
ITEM AMOUNT
Total 1,567,000
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5.9 PROPOSED CAPITALIZATION
ITEMS AMOUNT
Total 1,474,300
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DIRECTION TO THE BUSINESS PREMISES
APPENDICES
HIGHWAY
T
o
T
Family
o
Bank
w
n
Skylink
Go Down
Technologies
Stage
KEY
SOTIK ACADEMY PRIMARY & SECONDARY
AIC CHURCH
VITAL SUPERMARKET
NATIONAL BANK
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