HUMAN RESOURCES/PEOPLE MANAGERS CURRICULUM

DEVELOPMENT PLAN
Human resources (HR) professionals either as a specialist or a generalist, act as a bridge
between management and employees as they work through people, processes and systems
towards executing competitive and strategic human resource practices that would translate
into desired business results.

SHRM BODY OF COMPETENCY & KNOWL EDGE (SHRM BoCK):

The SHRM BoCK is a framework developed by the Society of Human Resources

Professionals (SHRM), which combines the technical and behavioural competencies
required by a Human Resources (HR) professional to be successful on his/her job. These
competencies span across the various levels within an organisation and are required at
varying levels depending on the cadre of the HR professional.

1
 Objective:

To close business and development gaps for individuals and businesses

Decision Makers/Influencers:

 Business Owners
 Learning & Development Managers
 Human Resources (HR) Departments
Customer Definition (Current):

 Corporate Entities
 HR Professionals
 Small Business Owners
 Business Leaders
 People/Line Managers
Customer Definition (Prospective):

 Governments
 Not for Profit Entities
 Start-Ups
 HR Starters
 HR Career Switchers
 Students
Proficiency Standards by Career Level

 Entry Level Human Resources (HR) Professional

 Mid-Level Human Resources (HR) Specialist
 Mid-Level Human Resources (HR) Generalist
 Senior Level Human Resources (HR) Professional
 Executive Level Human Resources (HR) Professional/Business Leaders
Competency Requirement by Career Level
Entry Level Human Resources (HR) Professional: Demonstrates knowledge of
competencies and exhibits basic application of competencies on their job.
Mid-Level Human Resources (HR) Specialists: Applies competencies on the job, drives
implementation process and provides basic support to entry level HR professional on
specific functional HR practices.
Mid-Level Human Resources (HR) Generalists: Applies competencies on the job, drive
implementation process and provides basic support to entry level HR professional on
general HR practices.

2
Senior Level Human Resources (HR) Professional: Functions as an overseer, provides
coaching and support, ensures compliance and drives organisational wide implementation of
HR practices
Executive Level Human Resources (HR) Professional/Business Leaders: Defines
strategy, appraises and aligns HR practices to business performance and results.
Learning Delivery Methods

 Classroom Training Programmes

 eLearning Format
 One-on-One Sessions
 Corporate Retreats
 Short Recorded Video Sessions
 Round Table Discussion Sessions
 Corporate Events

3
 Entry Level Human Resources (HR) Professional

Course Title Outline Synopsis

Introduction to Human Resources
Management
Human Resources (HR) Department
Administration for Starters
Business Communication Skills for
Human Resources (HR)
Professionals
Coaching & Mentoring Programme
for Human Resources Starters
The Ideal Human Resources
Professional (HR’s Role in an
Organisation)
Basic Human Resources
Management Entry Level
Development Programme (3 – 6
Months)
Society for Human Resources
Management (SHRM) Certification
Class (3 Weekends)
Human Resources (HR) Boot Camp

4
 Mid-Level Human Resources (HR) Specialists:

Course Title Outline Synopsis

The Human Resources (HR) Professional
as a Business Partner
Competency Modeling Skills for Human
Resources (HR) Professionals
Performance Management for People
Managers
Staffing Function of a Human Resources
Professional (Recruitment and Selection)
Strategic Human Resources (HR)
Learning & Development
Workforce Planning and Talent
Management
Understanding Job Analysis and Design
Managing Compensation & Benefits
Employee Relations & Labour Law

5
 Mid-Level Human Resources (HR) Generalists:

Course Title Outline Synopsis

Understanding Business Models for
Human Resources (HR) Professionals
Ethical Practices in Human Resources
Management

Global & Cultural Practices in Human

Resources (HR) Management
Introduction to Systems Thinking &
Critical Evaluation Skills for Human
Resources
Coaching For Performance
HR Metrics & Analytics
Organisational Development & Consulting
Skills
Performance Management
Human Resource Information Systems
(HRIS)
Managing a Diverse Workforce
Workplace Health, Safety and Security
Business Acumen Master Class for
Business Managers

6
 Senior Level Human Resources (HR) Professional

Course Title Outline Synopsis

Strategic Human Resources
Management
Leveraging Technology in
Achieving Business Results
Managing Organisational
Culture
Organisational Effectiveness &
Development
Managing Organisational
Change
Achieving Competitive Strategy
Business Acumen Simulation
Communications Skills for
Executives and Senior
Managers
The Art of Negotiation &
Closing Deals
Coaching for Performance
Sustainability/Corporate Social

7
Responsibility
Introduction to Systems
Thinking & Critical Evaluation
Skills for Human Resources

8
 Executive Level Human Resources (HR) Professional/Business Leaders

Course Title Outline Synopsis

Team Building Retreats for
Executives
Strategy Retreat & Review
Sessions for Executive
Management
Human Resources (HR) Boot
Camp Conference (Annual
Event)
Business Leaders Roundtable
Events (Quarterly Event)