Document Title Reference

Revision No.
SUPERVISORY UP w SUBORDINATES
PERFORMANCE Page
Author
MANAGEMENT SYSTEM Date Released
Approved by

End of employment Change in position Change of direct superior

Reason for review
Annual review Job holder's audit Other :
Job Holder's full Name SANTOS, BENJAMIN ANTHONY V. | 2020-08-0157
TOWNSHIP TRANSPORT TERMINAL INC. (OPERATIONS) | OPERATIONS
Service / Position (Level)
MANAGEMENT MANAGER (MANAGER)

Date joined : 5-Aug-20

Name & position of Reviewing Manager KENT D. AVESTRUZ
Name of Head VICENTE S. BONAOBRA II
Review Period and date of review From : 1-Jan-22 To 31-Dec-22 18-Apr-23
Date of previous review

Use the following rating scale for each relevant part of this form (half points allowed):

5 Exceptional Consistently exceeds expectations in all areas under review. Clearly outstanding.
4 Superior Exceeds expectations in most areas. Always meets expectations in areas under review.
3 Good Fully meets expectations. Solid performer.
2 Developing Meets most expectations. Needs improvements in identified areas.
1 Insufficient Does not meet expectations. Immediate and continuous improvement needed.

I. GENERAL RESPONSIBILITIES (Reason for position, according to job description)

The Operations Management Manager (OMM) is responsible for the management and evaluation of
Megaworld-Township Transport Terminal Inc. (T31) Transportation Terminal operations, which include among
others the monitoring, supervision, and mentoring of Terminal Operation Officers. The OMM is also tasked to
assess and evaluate terminal development plans from the Technical Support Group and recommend based on
the findings of the same appropriate measures to the T31 General Manager and Deputy General Manager for the
subsequent approval of the Vice President-Office of the Chief Strategy Officer. Moreover, the OMM is also tasked
with the development of transportation route plans as well as formulation of internal terminal regulations and
guidelines.

II. PERFORMANCE SUMMARY (Written by Reviewing Manager)

The leadership of Operations Manager Santos has been instrumental in enabling the T31 Team to exceed targets
related to transportation terminal operations. Leveraging his experience managing major land transportation
terminals for the national government, Santos has proven adept at quickly developing optimal solutions to
challenges faced by T31.

The Operations Manager pays close attention to meeting deadlines and commitments. He provides proactive
guidance and direction to Terminal Operations Officers to maintain and grow daily operations at T31 Terminals.

Engineer Santos' background in terminal compliance evaluation and route development also helped T31 acquire
the necessary permits from Local Governments and provisional certifications from regulatory bodies to operate
T31's transportation hubs.

Weighted
Weight Rating
Rating
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SUPERVISORY UP w SUBORDINATES
PERFORMANCE Page
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MANAGEMENT SYSTEM Date Released
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Work results 50% 4.89 2.45
Personal Core Competencies 50% 4.95 2.48

Overall Performance Rating 4.92

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III. WORK RESULTS Minimum of 3 objectives according the SMART goal definition, and carried over from last review period. Results
achieved to be stated by Job Holder and commented by Reviewing Mgr. An additional objective is added in case
Parameter: of staff management responsibilities as "PMS". Weight is the importance of each objective versus the others.
Achievement (%( )w/ Rating Achievement % is the volume of the objective achieved, and the rating is the quality of what has been achieved.
Examples can be found in PMS Guidelines.
64below (1), 65-74 (2),
75-84 (3), 85-94 (4),
95-100 (5) Achieve Weighted
Weight Rating
ment % rating
OBJECTIVE 1 15% 95% 5.0 0.7

Review and recommend for approval at least one (1) transport terminal
development or redevelopment plans for Megaworld Townships
Results achieved : The OMM has reviewed and recommended one (1) new terminal development and two
(2) transport hub redevelopment plans.
Comments : Engr. Santos has reviewed, recommended and coordinated with the National Government for the
requirements for the Land Transport Terminal Component of NSCR's Bagong Ilog Station in
Northwin Global City in Marilao, Bulacan. In addition, plans for improvement of ArcoVia City
Transport Hub and Festive Walk Transport Hub have also been endorsed by the OMM for approval
in relation to their Terminal Compliance to the LTFRB's Minimum Standards and Specifications.

OBJECTIVE 2 35% 100% 5.0 1.8

Operationalization of at least one (1) new T31 Transport Hub for

Megaworld Townships
Results achieved : The Team was able to operationalize two (2) transport hubs for Megaworld Townships.
(Maple Grove and ArcoVia City Transport Hub)

Comments : With the assistance and backing of Megaworld Corporation as well as the ongoing initiatives
involving coordination with National Government Agencies and Local Government units, T31
managed to initiate the operations of the aforementioned transportation hubs. The undertaking
required the alignment of multiple stakeholders and strategic partners, both public and private, in
order to materialize the vision of establishing these transportation hubs.

OBJECTIVE 3 10% 100% 5.0 0.5

Introduction of atleast two (2) transportation Projects in partnership with the

National and Local Government.
Results achieved : The Job Holder was able to introduce and implement (5) transportation and mobility
partnership projects with the several Transport Regulatory Bodies.
Comments : Some of these events include, the South and East Metro Manila Bicycle Lane
Inauguration in Alabang West, Biking Seminars in ArcoVia City, Coordination witht the
DOTr for the EV Charging Station Launch in Uptown Bonifacio, World Day of
Remembrance for Road Crash Victims Symposium in Eastwood City and Donation of
Bicycle Facilties to the DOTr and Malacanang.

OBJECTIVE 4 10% 95% 5.0 0.5

Provide leadership and direction to Terminal Operation Officers and monitor their
performance

Results achieved : Provided support and leadership to three (3) terminal operations officers of Township
Transport Terminal Inc.

Comments : Ever since the commencement of the duties and obligations of the three terminal
operations officers, the Job Holder has been capable of sufficiently offering assistance
and direction to his subordinates to accomplish the aims and objectives of T31's
Operations Group.

OBJECTIVE 5 30% 97% 5.0 1.5

Operationalization of at least ten (10) new routes and/or modified existing routes
for Megaworld-T31 Transport Hubs

Total of 22 new routes for Megaworld-T31 Terminals. 17 new or developmental routes

Results achieved : have been developed during the evaluation period for Greater Metro Manila Area and 5
New Routes for Iloilo Business Park.
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Total of 22 new routes
Approved by for Megaworld-T31 Terminals. 17 new or developmental routes

Results achieved : have been developed during the evaluation period for Greater Metro Manila Area and 5
New Routes for Iloilo Business Park.

Engr. Santos was able to make recommendations and obtain approvals from the
Comments : transportation regulatory authorities to develop some of the aforementioned routes.

OBJECTIVE 6

Results achieved :

Overall Work Results 100% 4.9

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IV. PERSONAL CORE COMPETENCIES Minimum of 5 items agreed by both parties

Weighted
Weight Rating
Rating
1) Decision making 20% 5.0 1.0
Understands the factors influencing a decision and their relative importance, applies
this to his knowledge in making appropriate business related choice.
Sense of analysis and synthesis. Problem solver.
Comments : Engr. Santos exhibited prudent discernment in crucial circumstances by proposing
and offering options that chiefly centered around uncovering opportunities within the
difficulties encountered by the group.
2) Planning and Organization 15% 5.0 0.8
Anticipates and takes necessary steps to prepare the adequate environment.
Comments : The Job Holder manages tasks in an organized manner, utilizes time efficiently, and
remains cognizant of impending deadlines.

3) Leadership 15% 5.0 0.8

Actively supports and promotes the company's objectives. Acts as a facilitator and role model
to maximize group results.
Comments : His leadership skills have been effectively demonstrated in his way of receiving
guidance from his higher-ups and allocating equivalent duties to his reports - plainly
characterizing duty and liability of each representative. He has shown the capacity to
grasp complex instructions and communicate them simply and effectively to his team.
4) Customer Responsiveness
When delegating tasks, he takes the time to explain the context, objective and 10% 5.0 0.5
expected outcome of the work in detail. He ensures that responsibilities are matched
Responds actively, appropriately and with proper sensitivity to the needs of internal
to the skills and interests of each subordinate.
and external customers.
Comments : The Operations Manager was able to respond to the concerns and requests of T31's
clients and transport partners in a timely and accurate manner. Additionally, he
provides customers at the transport hub with results that are comprehensive and
5) Synergy clear and meet their needs. 5% 4.0 0.2
Works well as a team player. Shares information and ideas with others.
Comments : Engr. Santos plays an active role in helping T31 Operations achieve its goals and
objectives. He provides valuable support, insights and direction to both subordinates
and peers. This enables them to successfully complete their tasks.
6) Innovation 10% 5.0 0.5
Finds ways to improve his job and suggests new approaches to problem solving.
Acquires information readily, retains it and relates it to the job.
Comments : The job holder has demonstrated flexibility and adaptability serving as the leader of
the Operations Unit of T31, introducing different methods to address unique transport
and facility linked challenges.
7) People Management 15% 5.0 0.8
Leads subordinates effectively and delegates work to improve their skills.
Plans for and provides opportunities for personal or career growth.
Comments : Engr. Santos expertly led the terminal operations officers to do their tasks which was
essential to maintaining and growing the terminals' daily operations. He assigns
duties with power and responsibility that are clearly defined and carried out.
8) Communication 10% 5.0 0.5
Communicates every time this is needed. Listens effectively, speaks and writes in a clear,
understandable and concise manner. Ability to set up and maintain one's own network.
Comments : The job holder has excellent verbal and written communication skills. Additionally, he
pays close attention to what others are saying, gives it some thought, and then
responds appropriately. He is skilled at striking a good balance between speaking
and listening.
9)

Comments :

10)

Comments :

Overall Personal Core Competencies 100% 5.0

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V. SETTING OBJECTIVES FOR NEXT REVIEW PERIOD

WORK RESULTS (Minimum 3 SMART objectives and potential PMS, set by Reviewing Manager) Weight

OBJECTIVE 1 35%

Secure at least one (1) Sangguniang Panglungsod (SP)'s Resolution or

Ordinance for the Operations of Land Transport Terminal for T31 Transport Hub
Measurement of accomplishment :
Number of Terminal Permits issued for Transport Hubs

OBJECTIVE 2 30%

Operationalization of at least eight (8) new routes and/or modified existing

routes for Megaworld-T31 Transport Hubs
Measurement of accomplishment :
Implementation of new and/or modified routes in the Transport Hubs/Townships

OBJECTIVE 3 15%

Review and recommend for approval at least one (1) transport terminal
development or redevelopment plans for Megaworld Townships
Measurement of accomplishment :
Number of reviewed recommended transport hub plans for approval of the Vice
President - TSG/CSO
OBJECTIVE 4 10%

Introduction of atleast two (2) transportation Projects in partnership with the

National and Local Governments
Measurement of accomplishment :
Number of transport projects introduced/coordinated to benefit Megaworld
Townships

OBJECTIVE 5 10%

Provide leadership and direction to Terminal Operation Officers and monitoring

of their respective role performance
Measurement of accomplishment :
Continuous provision of direction and support to subordinates by using sound
coaching techniques and imparting of terminal operations knowledge.
100%
PERSONAL CORE COMPETENCIES (Minimum of 5 items agreed by both parties)

Weight Weight
1. Decision making 20% 6. Innovation 10%
2. Planning and Organization 15% 7. People Management 10%
3. Leadership 15% 8. Communication 10%
4. Customer responsiveness 10%
5. Synergy 10%
Total 100%
Comments on next year's objectives :
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VI. DEVELOPMENT PLAN

A. Key competencies to strengthen performance in current job (set by reviewing mgr):

Decision Making, Planning and Organization, Synergy, Communication

B. Employee desired career path within next 2 to 3 years (set by job holder):
The job holder seeks to become a leading member of management through further honing
management and leadership abilities. He also aims to boost proficiency in transportation planning
and modeling to aid in upgrading operations at Megaworld-T31's transportation hubs. This is
envisioned to guarantee that the organization's customers and partners keep on appreciating
smooth and effective travel when utilizing Megaworld-T31's transport hubs.

C. Key competencies needed to advance in employee desired career path (set by reviewing mgr) :
Planning and Organization, Innovation, Decision Making, Leadership

D. Planned development / training activities (agreed by reviewing mgr and as per the following priority / feasibility order) :
1) Leadership and People Management Seminars/Trainings
2) Supplemental Transport Planning and Modeling Trainings
3) Project Management Trainings
4) Geographic Information System (GIS) Mapping Training
5)

VII. JOB HOLDER COMMENTS (Optional)

I have read my performance review form and have discussed it with my manager. My signature acknowledges
receipt of this form. However, I'd like to add the following :

Job Holder's Signature : Date :

BENJAMIN ANTHONY V. SANTOS

Reviewing Manager's Signature : Date :

VICENTE S. BONAOBRA II
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Second Level Manager's Signature : Date :

DICK AUGUSTUS P. MONTES

Original copy to Human Resources Division / Copy for Reviewing Manager / Copy to Job Holder