Name of the Firm

The name of the firm came from three friends who love to drinks Milk tea while
sharing conversation and life stories. Tea Talker Milk tea is the best word to describe
them while having conversation.

Logo of the Firm

We minimalist the logo of our product and we only choose two colors black and
green. Black symbolizes power and strength and green is the color of life symbolizes
peace, nature, freshness and growth but in our own definition base on our product
green represent the tea leaf while black represent the black tapioca pearls.

1
Location of the Firm

The Proposed business location for the Tea Talker will be in Ground floor of
Anonas Complex. This is an excellent location to serve our target market. The Anonas
Complex is centrally located between project 3 and Metro Manila. The proponents
chose to locate the store in Anonas Complex because it will target a larger market
because of the students who studies near in the place and also the people who passes
by near in our store. Lastly, there are some companies which is near at the store so that
means the workers could also buy from our store. They can buy in our store during their
recess or vacant time.

2
 CHAPTER II
Objective, Vision and Mission

Objective

Our objective is to put a Milk Tea shop and sell products that satisfy their
cravings and to deliver excellent and quality customer relation.

Mission

To serve nutritious tea and satisfy the customers taste in every sip, also to
provide excellent product specifically the milk tea and services that will meet the
expectation of our consumer.

Vision

To be one of the most known milk tea shop in the Philippines, also to create the
best tasting Milk tea.

3
 CHAPTER III

PRODUCT PRESENTATION

Product Ingredients

Milk tea Drinks is a combination of milk and tea added of different flavors and a
twist of different sinkers like tapioca pearls (boba), Nata de coco, pudding, coffee jelly
and others.

DESCRIPTIONS UNIT QUANTITY PRICE

GOODS FOR 10
TEA LEAVES 100g SERVINGS ₱56.00

NON DAIRY GOODS FOR 10

CREAMER 200g SERVINGS ₱30.00
WINTERMELON GOODS FOR 10
POWDER 500g SERVINGS ₱107.00

TAPIOCA SUGAR 500g ₱45.00

GOODS FOR 10
SERVINGS
GOODS FOR 10
SUGAR 1000g SERVINGS ₱50.00
TOTAL ₱288.00

4
 Miscellaneous UNIT QUANTITY PRICE

GOODS FOR 10
Packaging / straw 10 PCS. ₱40.00
SERVINGS

GOODS FOR 10
LPG ¼ kg. ₱20.00
SERVINGS
ICE
GOODS FOR 10
3 kg. ₱10.00
SERVINGS
WATER
GOODS FOR 10
1.5 liters ₱2.63.
SERVINGS
TOTAL ₱72.63

Materials ₱288. 00

Miscellaneous ₱72.63

Total ₱360.63

Overhead applied (30%) ₱108.19

Total ₱468.82

Labor ₱20.00

Overhead applied(25%) ₱5.00

Total ₱25.00

5
Total Production cost ₱493.82

Product Volume 10 serving

Unit cost ₱49.38

PROCEDURE

TEA BREWING (MILK TEA BASE)

1. Boil water. Once water is boiling, turn off heat then immediately put in tea leaves.
Let’s steep for 10 minutes.
2. Filter and transfer to a container.
3. Put non-diary creamer. Mix well Put some ice

MILK TEA MAKING

1. Get a shaker. Put 3 to 5 ice cubes

2. Fill with Milk tea base until reach 300 ml.
3. Put the flavor and sugar syrup (note: sweetness depends on consumer desired.)
Mix well.
4. Get a cup, put 1 scoop of tapioca pearl and put the mixed milk tea. Cover and
serve.

6
DESCRIPTION UNIT QUANTITY PRICE
Good for 10
TEA LEAVES 100g servings ₱56.00
NON DIARY
Good for 10
CREAMER 200g ₱30.00
servings
CHOCOLATE
Good for 10
POWDER 500g ₱131.00
servings

Good for 10
TAPIOCA PEARL 500g ₱45.00
servings
Good for 10
SUGAR 1000g servings ₱50.00
TOTAL ₱312.00

Miscellaneous units Quantity Price

Packaging / straw PCS Goods for 10 ₱40.00

servings

Goods for 10 servings

LPG ¼ kg. ₱20.00

Goods for 10 servings

ICE 3 kg. ₱10.00

Goods for 10 servings

WATER 1.5 liters ₱2.63

TOTAL ₱72.63

7
Materials ₱312.00
Miscellaneous ₱72.63
Total ₱384.63

Overhead applied (30%) ₱115.39

Total ₱500.02

Labor ₱20.00
Overhead applied (25%) ₱5.00
Total ₱25.00

Total Production Cost ₱525.02

Product Volume 10 servings
Unit Cost ₱52.50

PROCEDURE
TEA BREWING (MILK TEA BASE)
1. Boil water. Once water is boiling, turn off heat then immediately put in tea leaves.
Let’s steep for 10 minutes.
2. Filter and transfer to a container.
3. Put non-diary creamer. Mix well Put some ice

8
MILK TEA MAKING
1. Get a shaker. Put 3 to 5 ice cubes
2. Fill with Milk tea base until reach 300 ml.
3. Put the flavor and sugar syrup (note: sweetness depends on consumer desired.) Mix
well.
4. Get a cup, put 1 scoop of tapioca pearl and put the mixed milk tea. Cover and serve

Description Units Quantity Price

Tea leaves 100g Goods for 10 ₱56.00
servings
Non diary creamer 200g Goods for 10 ₱30.00
servings
Taro powder 500g Goods for 10 ₱107.00
servings
Tapioca Pearl 500g Goods for 10 ₱45.00
servings
Sugar 1000g Goods for 10 ₱50.00
servings
Total ₱288.00

Miscellaneous units Quantity Price

Packaging / straw 10 pcs. Goods for 10 ₱40.00
servings
LPG ¼ kg. Goods for 10 ₱20.00
servings
Ice 3 kg. Goods for 10 ₱10.00
servings
Water 1.5 liters Goods for 10 ₱2.63
servings
Total ₱72.63

9
Material ₱288.00
Miscellaneous ₱72.63
Total ₱360.63

Overhead applied (30%) ₱108.19

Total ₱468.82

Labor ₱20.00
Overhead applied (25%) ₱5.00
Total ₱25.00

Total Production cost ₱493.82

Production volume 10 serving
Unit cost ₱49.38

PROCEDURE
TEA BREWING (MILK TEA BASE)
1. Boil water. Once water is boiling, turn off heat then immediately put in tea leaves.
Let’s steep for 10 minutes.
2. Filter and transfer to a container.
3. Put non-diary creamer. Mix well put some ice

MILK TEA MAKING

1. Get a shaker. Put 3 to 5 ice cubes
2. Fill with Milk tea base until reach 300 ml.

10
3. Put the flavor and sugar syrup (note: sweetness depends on consumer desired.) Mix
well.
4. Get a cup, put 1 scoop of tapioca pearl and put the mixed milk tea. Cover and serve.

Packaging:

11
 CHAPTER IV
BUSINESS SWOT ANALYSIS

STRENGTHS
The product will always available and fresh, Location. Quickly to find
because our business is along anonas Complex in front of Jeep station, ukay store,
Julie’s bakery shop , Market of anonas and it has always lot of people who passerby
and who buy grocery in the market.

Employee skills. The employee we hired are very alert and ager to
learn more, talented with socialization and trust worthy.

WEAKNESSES

Money might be tight. This will be costly set up and run business with
product and employee, so a lot of money will be scarce and may run out if the money is
not properly planned budget.

At first there will be one store at Anonas Complex, by limiting the

number of branch.

New staff training. Need to hire a new staff and train with the
standards operating procedure, and store policies.

12
OPPORTUNITIES

Expansion. We have the opportunity to make the business become

success and build more branches of store.

Flavor. Introduce more flavor that are region specific

Partnership. Look into a partnership with startup brands.

THREATS

Changing trends towards healthier lifestyle.

High competition from others chains as well as fragmented

independent milk tea shop

Increase in labor prices

13
 CHAPTER V

STRATEGIC ACTION PLAN

Activities June June June June July July July July

2021 2021 2021 2021 2021 2021 2021 2021
1st 2nd 3rd 4th 1st 2nd 3rd 4th
week week week week week week week week
Selection of
location and
rental and
declaring the
initial capital

Construction
of food cart
business
Hiring of
employee and
training
Registering
business
licenses
permit
Purchasing of
the equipment,
tools and
machine, raw
materials

14
Finalizatio
n process
for
opening
the
business
in June
2021

15
MACHINES AND EQUIPMENT

Equipment Quantity Unit Cost Price

Shaker cup 2 ₱300 ₱600
blender 1 ₱900 ₱900
Cup sealing
machine 1 ₱1,100 ₱1,100
Jigger Cup 2 ₱70 ₱140
Container for
flavor powder 10pcs ₱150 ₱1500

Strainer 1 ₱100 ₱100

Printed Cups and
lids 100pcs ₱3 ₱300

Straw 100pcs ₱.90 ₱90

Stove top or burner
to cook tapioca 1 ₱1,500 ₱1,500
Pump for syrup 1 ₱100 ₱100
Refrigerator 1 ₱4500 ₱4500
TOTAL ₱10,830

16
SANITATION EQUIPMENT

Equipment Quantity Unit Cost Price

Towel 5 ₱10 ₱50
Dishwashing liquid 1 ₱70 ₱70

Apron 2 ₱100 ₱200

Hairnet 2 ₱20 ₱20
Sponge 1 ₱10 ₱10

Alcohol

Broom and dustpan 1 ₱170 ₱170

mop 1 ₱250 ₱250
Total ₱770

SOURCE OF RAW MATERIALS

Tea Talker Milk tea is a store that buy raw materials in a market for
definite reason; to lessen the expenses, the effort and also the time. The store will also
search for a dealer that willing to give discount if the store will buy a wholesale, and the
raw materials should be in a good condition. In getting the stored materials, it is very
important to observe the First In and First Out “FIFO” products to avoid expiring and
lapses products. The store will also consider the cleanliness of internal and external of
the store to draw more customers.

17
OPERATING/SCHEDULE HOURS

Schedule of Tea Talker Milk Tea

Day/Time

Close Sunday - Close

Open Monday to Saturday 9:00 am – 10:00 pm

Operation Activity

Day/Time Activity Person

Monday – Wednesday 9:00 Buying of materials/ Manager/Staff
am – 10:00 pm Preparation
Thursday – Saturday 9:00 Buying of materials/ Manager/Staff
am – 10:00 pm Preparation
Sunday No operation (close)

Employee’s Operation Activity

Time In Time out

Staff 1 8:00am 4:00pm
Staff 2 4:00pm 11:00pm

18
Employee’s Salary

Position Salary Monthly Salary No. of Months Total

(26 days)
Staff 1 ₱300 ₱7800 12 ₱90,000
Staff 2 ₱300 ₱7800 12 ₱90,000

General Policies

The management endeavor is to maintain transparency, optimize operational

efficiency and retain high level of credibility with creditors and government.

1. Staff and management must log in and out before and after duty.
2. Staffs should always on time. Calling for sick leave must be done 3hr before
duty.
3. Strictly implementing of unexpected absence of employee or in other words
“AWOL”.
4. For the food production, staff should follow the operating procedures.

Store Policies

The employees should always greet the customer with the big and real smile.

Take order of the customer and suggest.

Repeat the order of customer, and total the amount of purchase product.

Give change if any, and assemble the order.

Present the order of the customer.

Thanks the customer and ask for a repeat business.

19
Food stall layout

This is the stall layout of Tea Talker Milk Tea. At the stall was the
logo of business. The design made to attract the customers to buy and it will be familiar
the logo of the product then it will be known on others.

Organizational Chart

MANAGER/OWNER

EMPLOYEE EMPLOYEE

An organizational chart is a diagram that shows the structure of an organizational

rank of its position or jobs.

The owner of the business is also the manager of his own business. He/she has
the full control over the business, from hiring and training staffs. Planning on how to
market the said products, and organizing financial flow.

Owner/manager
The store will be managed by the owner/manager. He/she supervise the daily
operations and formulate major decisions for the firm. It is important for the owner to
know the works of staffs because of some instances like absence of the staffs.

20
Employees
The employee is responsible for preparation of materials needed in the store,
receiving raw materials needed for the production and performing standards for the
production and service.

Employee Qualifications
Male or Female
18 and up of age, no age limit but at least 18 years old above and has the ability
to perform the task.
Good personality

Staff Uniform

21
Process of Production

BUYING THE PRODUCT

PREPARING

DISPLAY THE FINISH PRODUCT

22
 PRODUCT P OSITIONING

The Tea Talker Milk Tea will be positioned as one of the stalls offering Milk teas.
The Tea Talker milk tea offers affordable milk tea drinks with quality and creativity and
instagrammable ambiance and drinks.

PRODUCT STRATEGY
The Tea Talker Milk Tea offers different varieties of milk tea, smoothies, and
some juices. Milk tea now a days are very popular so Tea Talker Milk Tea creates and
offers quality drinks, satisfying, refreshing and instagrammble drinks that is very catchy
specially to the millennial and Generation Z (Gen Z) People.

23
 FLYERS:

TOPPERBOARD/MENU:

24
To become success in business I consider those things.

Create a unique, innovative and entertaining menu that will differentiate us from other
competitors.

Control cost at all time in all areas and implement a conservative approach to growth
policy.

Sell the product with a high quality, as well as keeping the customers happy and
carrying a smile satisfaction on their face.

Encourage the two most important value in food industry; band and image, as these two
ingredients is a couple of main target in marketing communication. We made a product

That satisfies costumer’s craving and give the unexpected service experience to gain
their loyalty.

PRICING STRATEGY

Pricing is one of the four elements of the marketing mix. Along with product,
place and promotion. Pricing strategy is important for companies who wish to sell price
success by finding the price point where they can maximize sales and profits.

Cost, demand of the customers and the type of the environment are the factor
that company consider in arriving in the unit selling price.

25
COMPETITIVE ADVANTAGE

The goal of business strategy is to achieve a sustainable competitive advantage

over the other completing products and firms.

Along with the other fast food in the country, the store is also one of the
establishment that in the demand, especially when it was positioned in the leading mall,
schools, and offices.

Unique and twisted product is offering to the customers, which is different and they
haven’t seen or tasted before.

Affordable price over competitors.

Raw materials that is always available in the market.

FUTURE PLAN

Developing an excellent succession plan should be a key part of business growth

strategy and the risk management process. It is important in every business to have
these to attain the right path for their success.

The following are the tea talker’s milk tea plan:

Open for expansion to generate more sales

Conduct marketing strategy to introduce the business

We accept the bulk order with free delivery to increase the sales.

26
 CHAPTER VI

The following section will detail the important financial information about the Tea Talker
Milk tea. It will detail the sales, expenses, capital, net income and the assets of the
business. It will coverage all he financial data of the Tea Talker Milk tea.

Daily Income projection of Tea Talker Milk tea

Product Quantity Selling Price Total

Dark Chocolate 1 ₱90 ₱90
Winter melon 1 ₱90 ₱90
Dark Choco cookie 1 ₱90 ₱90
Matcha 1 ₱90 ₱90
Taro 1 ₱90 ₱90
Okinawa 1 ₱90 ₱90
Hokkaido 1 ₱90 ₱90
Oreo cookies and 1 ₱90 ₱90
cream
Black forest 1 ₱90 ₱90
Choco java 1 ₱90 ₱90

27
 Income Statement

Year 1 Year 2 Year 3 Year 4 Year 5

Sale 1,944.000 2, 138.400 2,352.240 2,587.464 2,849.210

Cost of goods sold 1,360.800 1,416.880 1,646.568 1,811.224 1,992.347

/Gross Profit 583,200 641,520 705,672 776,240 853,863

Operating Expense

Salaries 187,200 196,560 206,388 216,707.4 227,542

Rent 120,000 132,000 145,200 159,720 175,692

Franchise fee

Utilities 20,000 21,000 22,050 23,152.5 24,310

Sss/Philhealth/Pag-Ibig 14,400 15,120 15,876 16,669.8 17,503.5

Taxes and License 163,296 179,625 197,588 217,347 239,082

504,896 544,306 587,103 633,597 684,131

Operating Income 78,304 97,214 118,570 142,642 169,732

Provision for Taxes 23,491 29,164 35,571 42,793 50,920

Net Income 54,813 68,050 82,999 99,849 118,812

28
 Year 1 Year 2 Year 3 Year 4 Year 5

Asset

Cash 224,813 292,863 321,049 352,845 388,661

Deposit Rental 30,000 30,000 30,000 300,000 30,000

Total Asset 254,813 322,863 351, 049 382,849 418,661

Liabilities 0 0 0 0 0

Capital

Capital 200,000 200,000 200,000 200,000 200,000

Returned Earnings - 54,813 68,050 82,999 99,849

Add: Net Income 54,813 68,050 82,999 99,849 118,812

54,813 122,863 151,049 182,849 218,661

Total Liabilities & 254,813 322,863 351,049 382,849 418,661

Capital

29
 CHAPTER VIII
CONCLUSION AND RECOMMENDATION
CONCLUSION

As I made this business plan, therefore conclude that every business plan should
know its strategic management, planning techniques, tools and SWOOT analysis to
achieve its objective and goals for the business company’s progress in meeting the
income of the business.

The capital and budgeting is also important to know and also the financial plan of
the business in order to avoid losses. Every production plan of the business should
have a good decision making in order to pursue income benefits of the business.

RECOMMENDATION

The relevant information I would recommend in the business plan are: know your
capital if you can invest the business expenses and make a financial plan to void losses
of the business. I recommend also creating business plan before entering business
industry. There should be always strategic plan in every business you want to invest.

30
Alondra T. Bulawan
Bulawanalondra19@gmail.com
Blk 5 Lot 2 Samadores St. Luzon Ave. Old Balara Q.C
09317974716
Objective: To seek a job that improves my knowledge and
experience where I can enhance my skills and abilities which I
can do more efficient and maintain a quality of performance.
Personal Information:
Birthdate: January 26, 1999
Birthplace: Quezon City
Age: 22
Sex: Female
Civil Status: Single
Religion: Born Again Christian
Citizenship: Filipino
Language: Tagalog/English
Height: 5’4
Weight: 48 kg.

31
Educational Attainment:
Tertiary:

Systems Plus Computer College ( Cubao Campus ) Business

Administration Major in Operations Management 2018- Present
Secondary:
Technological Institute of the Philippines – K-12 (2016-2018)
New Era High School (2012-2016)
Primary:
New Era Elementary School (2011-2006)
Work Experience:
On the Job Training – (2017)

Seminars Attended:
• Data Privacy Awareness
Systems Plus Computer College Cubao Campus
February 28, 2020
• GO Negosyo Sign Up Summit 2019
World Trade Center, Pasay City
September 23, 2019
• Entrepreneurship: First Step, First 1 Million, First Year of Business
Systems Plus Computer College Cubao Campus
December 1, 2018
• Quality Service: A Way of Life
Systems Plus Computer College Cubao Campus
December 1, 2018
• The Philippine Economy Under Duterte’s Administration
Systems Plus Computer College Cubao Campus

32
Skills:

• Knowledgeable in basic computer operation

• Good Customer Service
• Can work in a team
• Time Management

I hereby declare that the above information is true and correct to the best
of my knowledge and belief.

__________________
Alondra T. Bulawan

33
Jonathan M. Monis
monisjonas@gmail.com
86 Benitez Street, San Martin de Porres , Cubao, Quezon City
09350443974

Objective: I want to succeed in a stimulating and challenging environment, which I can

share my knowledge, skills and capabilities building the success of the company while I
experience advance opportunities.

Personal Information:
Birthdate: May 27, 1995
Birthplace: Bangar, La Union
Age: 25
Sex: Male
Civil Status: Single
Religion: Roman Catholic
Citizenship: Filipino
Language: Ilocano/Tagalog/English
Height: 5’5
Weight: 58 kg.
Educational Attainment:
Tertiary:
Systems Plus Computer College
(Cubao Campus)
Business Administration Major in Operations Management
2018- Present
Secondary:
Doña Francisca Lacsamana de Ortega Memorial National High School
(Bangar, La Union)
2008-2012

34
 Primary:
Paratong Elementary School
(Paratong, Bangar, La Union)
2001-2008
Work Experience:
• SYKES Asia
(World Corporate Center site Mandaluyong City)
Customer Service Representative
March 15, 2021 - Present

• Staff Search Asia Service Cooperative

(Assigned at Jollibee Farmers Market Cubao)
Service Provider (Dining, Cashier, FDS)
November 16, 2016 – January 2021
• Jollibee Foods Corporation
(Farmers Market Branch)
Service Crew
June 7, 2016 – November 7, 2016
• Affinitea Philippines
(Legarda Branch)
Cashier / Barista
August 18, 2015 – March 5, 2016
Seminars Attended:
• Data Privacy Awareness
Systems Plus Computer College Cubao Campus
February 28, 2020
• GO Negosyo Sign Up Summit 2019
World Trade Center, Pasay City
September 23, 2019
• Entrepreneurship: First Step, First 1 Million, First Year of Business
Systems Plus Computer College Cube Campus
December 1, 2018
• Quality Service: A Way of Life
Systems Plus Computer College Cubao Campus
December 1, 2018
• The Philippine Economy Under Duterte’s Administration
Systems Plus Computer College Cubao Campus
November 12, 2018
Skills:
• Knowledgeable in basic computer operation
• Good Customer Service
• Can work in a team
• Time Management
• Good in Leadership

35
Character References:
• Arlyn Balora • Jhen Fernandez
Fulgencio
SSASC – On-site Supervisor Jollibee – Manager
09057025382 09100962092

I hereby declare that the above information is true and correct to the best
of my knowledge and belief.

_____________________
Jonathan M. Monis

36
LHEA D. VALDEZ
Lheavaldez40@gmail.com
Blk 1 lot 6 Samadores street. Luzon avenue Old Balara
Quezon city
09670225778
Objective: To establish a career in the field of business
administration where I can demonstrate the learning
outcome of the courses taken.

Personal Information:

Birthdate: October 10, 1999

Birthplace: Caloocan City
Age: 21
Sex: Female
Civil Status: Single
Religion: Born Again Christian
Citizenship: Filipino
Language: Tagalog/English
Height: 5’1
Weight: 58 kg.
Educational Attainment:
Tertiary:
Systems plus Computer college (Cubao Campus) Business Administration Major
in Operations Management 2018- Present
Secondary:

Technological Institute of the Philippines – K-12 (2016-2018)

Culiat High School (2012-2016)

Primary:

37
 Culiat Elementary School (2011-2006)

Work Experience:
On the Job Training – (2017)

Seminars Attended:

• Data Privacy Awareness

Systems Plus Computer College Cubao Campus
February 28, 2020

• GO Negosyo Sign up Summit 2019

World Trade Center, Pasay City
September 23, 2019

• Entrepreneurship: First Step, First 1 Million, First Year of Business

Systems Plus Computer College Cubao Campus
December 1, 2018

• Quality Service: A Way of Life

Systems Plus Computer College Cubao Campus
December 1, 2018

•The Philippine Economy under Duterte’s Administration

Systems Plus Computer College Cubao Campus

Skills:

• Knowledgeable in basic computer operation

• Responsible
• Able to perform under work pressure
• Time Management

I hereby declare that the above information is true and correct to the best
of my knowledge and belief.

____________________

38
 LHEA D. VALDEZ

REFERENCE

1. https://www.google.com
2. https://www.google.com/search?q=bir+permit+sample
3. https://www.google.com/search?q=milktea+business+permit

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