Queuing Model: M/M/1 infinite population (Single Server Model with Poisson Arrivals, Exponen

Mean number of arrivals (λ)

Mean number of services per time period (μ)
µ (30) > λ (20)

OPERATING CHARACTERISTICS

Probability that no customers are in the system, P 0

P0 = 1-λ/µ
Average Number of customers in the waiting line, L q

Lq = λ2 / µ(µ-λ)
Average Number of customers in the system, L

L = Lq + λ/µ
Average Time a customer spends in the waiting line, W q

Wq = Lq /λ
Average time a customer spends in the system, W

W= Wq + 1/µ
Probability an arriving customer has to wait, P w (Utilization Factor)

Pw = λ/µ

What percentage of the orders will take less than one minute
to process? 0.0167
P (T < 1 minute) = P (T < 1/60 hour).

1 - e-µt

The percentage of orders requiring more than 2 minutes to process

is: 0.03
P (T > 2 minute) = P (T > 2/60 hour).

e-µt
with Poisson Arrivals, Exponential Service Time, Infinite Population)

20 per hr
30 per hr

0.333

1.333

2.000

0.067

0.100

0.667

0.3935

0.3679
Queuing Model: M/G/1 infinite population (Single Server Model with Poisson Arrivals, General Probability

Mean number of arrivals (λ) 0.35

Mean number of services per time period (μ) 0.5
Standard Deviation of Service Time (σ) 1.2

OPERATING CHARACTERISTICS

Probability that no customers are in the system, P 0 0.300

Average Number of customers in the waiting line, L q 1.111
Average Number of customers in the system, L 1.811
Average Time a customer spends in the waiting line, W q 3.173
Average time a customer spends in the system, W 5.173
Probability an arriving customer has to wait, P w 0.700
on Arrivals, General Probability Service Time, Infinite Population)
Queuing Model: M/D/1 infinite population (Single Server Model with Poisson Arrivals, Constant/Determin

Mean number of arrivals (λ) 0.35

Mean number of services per time period (μ) 0.5
Standard Deviation of Service Time (σ) 0

OPERATING CHARACTERISTICS

Probability that no customers are in the system, P 0 0.300000

Average Number of customers in the waiting line, L q 0.816667
Average Number of customers in the system, L 1.516667
Average Time a customer spends in the waiting line, W q 2.333333
Average time a customer spends in the system, W 4.333333
Probability an arriving customer has to wait, P w 0.700000
on Arrivals, Constant/Deterministics Service Time, Infinite Population)
k (No. of servers) 3
µ (Service Rate) 30
λ (Arrival Rate) 40
(λ/ µ) 1.33333333333333
OPERATING CHARACTERISTICS:

a) Probability that there are no units in the system: P0 =

k (λ/ µ)
1 1.33333333333333
2 1.33333333333333
3 1.33333333333333
4 1.33333333333333
5 1.33333333333333
6 1.33333333333333
7 1.33333333333333
8 1.33333333333333
9 1.33333333333333
10 1.33333333333333
b) The average number of units in the waiting line:

Lq =

c) The average number of units in the system:

L =

d) The average time a unit spends in the waiting line:

 Wq =

e) The average time a unit spends in the system:

W =

f) The probability that an arriving unit has to wait for service:

Pw =

g) The probability of n units in the system: n=

Pn =

Pn =
0.25423728814 TC= CwL Csk

Economic Analysis 30 20
P0 = 44.33898305 60
-0.3333333333333 Total Cost 104.3389831
0.2
0.2542372881356
0.2621359223301
0.2633757020396
0.2635656512442
0.2635929867349
0.2635966318954
0.2635970809439
0.2635971321176

0.14463276836

1.47796610169
0.00361581921

0.03694915254

0.18079096045

0.22598870056

0.22598870056
k (No. of servers) 4
µ (Service Rate) 48
λ (Arrival Rate) 30
(λ/ µ) 0.625
OPERATING CHARACTERISTICS:

a) Probability that there are no units in the system: P0 =

k (λ/ µ)
1 0.625
2 0.625
3 0.625
4 0.625
5 0.625
6 0.625
7 0.625
8 0.625
9 0.625
10 0.625
b) The average number of units in the waiting line:

Lq =

c) The average number of units in the system:

L =

d) The average time a unit spends in the waiting line:

 Wq =

e) The average time a unit spends in the system:

W =

f) The probability that an arriving unit has to wait for service:

Pw =

g) The probability of n units in the system: n=

Pn =

Pn =
 per hr
per hr

RISTICS:

0.535177824807722 TC= CwL

Economic Analy 30
P0 = 18.772403746
0.375 Total Cost 98.772403746
0.523809523809524
0.53427065026362
0.535177824807722
0.535254914406258
0.535260965983333
0.535261398597229
0.535261426748581
0.535261428422694
0.53526142851415

0.000746791544551313

0.625746791544551
2.48930514850438E-05

0.0208582263848184

0.00403267434057709

0.34%

0.00340256897486192
Cs k

20
80