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Received 3 November 2008; received in revised form 25 February 2009; accepted 10 March 2009
Abstract
Proper management processes were often regarded as the most important factors affecting construction quality, while the availability
of capital, plant, and labour were taken for granted and the demands of property users were always ignored. The phenomenon that the
construction quality of projects undertaken by State-Owned Enterprises (SOEs) was better than that of non-SOEs revealed that in devel-
oping countries such as China during transition, the availability of resources could be very important to construction quality. By utilizing
regression models to evaluate 550 robust province level data from 1993 to 2001, this paper will offer an insight into the hard factors affect-
ing construction quality. It is found that higher power of machinery per labourer, the use of more plants or machinery per m2 of floor
space, properties with larger unit areas, the growth of GDP, the higher labour productivity tender to be associated with higher quality.
Ó 2009 Elsevier Ltd and IPMA. All rights reserved.
81
Table 1 (continued)
82
Ref. Author Aim/topic Data source Sample size No. of factors Dependent Data testing method Economy
considered variable studied
10 Chan et al. Identify a set of project Questionnaire 53 respondents on 31 subjective principal factors extraction Hong Kong
[22] success factors for designing survey 19 projects ranking of time, with varimax rotation to
and building projects and cost and quality reduce 31 factors into 6,
examine the relative performance by followed by stepwise multiple
importance of these factors on respondents regression
project outcome
11 Chan et al. Develop a conceptual N/A N/A N/A N/A N/A N/A
[50] framework in critical success
factors through literature
83
84
P. Yung, B. Yip / International Journal of Project Management 28 (2010) 79–91
Table 1 (continued)
Ref. Author Aim/topic Data source Sample size No. of factors Dependent Data testing method Economy
considered variable studied
31 Phua and Quantify explicitly the extent Interviews and 29 interviews + 398 20 subjective principal component analysis Hong Kong
Rowlinson to which cooperation, in questionnaire survey respondents ranking of with varimax rotation to
[28] relation to other factors, survey project success reduce 20 factors to 5
determines construction by respondents constructs, then use
project success Cronbach’s alpha to obtain
construction means, followed
by regression
32 Rao et al. Identify the best commonly Questionnaire 390 companies 14 subjective t-test for the comparison of India,
[12] followed practices in the survey ranking of 10 mean scores China,
human resource dimension of quality results Mexico
quality management in China, by respondents
India, and Mexico
33 Sanvido et. Define the critical factors that Questionnaire 16 projects 9 categories consisting subjective Spearman’s rho USA
al. [32] lead to project success and survey of 41 elements ranking by
provide a forecasting tool. respondents
34 Songer and Identify those characteristics Questionnaire 88 respondents 15 subjective comparison of mean scores USA
Molenaar that affect public-sector survey and ranking by given by respondents
[20] design-build project success interview respondents
more than others using the
analytical hierarchy process
35 Stevens Develop a quality- Questionnaire 34 Questionnaires more than 600 quality N/A N/A N/A
et al. [57] measurement matrix survey and and 15 Interviews measurement examples
interview
P. Yung, B. Yip / International Journal of Project Management 28 (2010) 79–91 85
Table 2
Factors affecting construction quality.
Ref. Author Economy Studied Factors affecting construction quality
1 Abdel-Razek [15] Egypt Sixteen factors found, below are the five most important ones:
Improving design and planning during the pre-construction phase
Developing and improving quality assurance and the control system
Improving the financial level and standard of living of employees
Improving the accuracy of cost estimates
Proper classification of contractors, consultants and projects
2 Arditi and Gunaydin [34] USA Eighteen factors found at the construction stage, below are the five most important ones:
Management leadership
Supervision by contractor
Cooperation of parties
Management commitment
Selection of contractor
3 Chan and Tam [21] Hong Kong Project management actions
Client’s emphasis on time
Client’s emphasis on quality
Effectiveness of construction team leader
4 Chan et al. [23] Hong Kong Project manager’s experience
Proactive quality culture
Extent of direct skilled labour
Comprehensiveness of subcontracting inspection system
Competency of site labour
Client emphasis on quality, safety and environment
5 Chua et al. [18] Singapore Nine factors ranked, below are the five most importance ones:
Adequacy of plans and specifications
Constructability
Site inspections
Realistic obligations/clear objectives
Project manager’s competency
6 Ling, et. al. [24] Singapore For quality of building elements of design- build projects:
Contractor’s ability in financial management
Consultant’s experience with similar projects
Adequacy of contractor’s plant and equipment
For quality of building elements of design-bid-build projects
Contractor’s quality control and management capability
Flexibility of the scope of work when contractor is hired
7 Ling et al. [10] China For workmanship qualities (the authors admitted that some correlations are not logical):
Technological supremacy
8 Mohsini and Davidson [25] Toronto, Canada Degree of specialization
Sufficiency of information
Degree of interdependence of tasks
can observe that management issues, including the atti- quality and machinery owned by contractors, but their
tudes or commitments of management, the cooperation results were mixed.
of parties, and the abilities and experience levels of project In this regard, this paper seeks to further investigate the
managers, were generally accepted as the most important factors other than management issues that could affect con-
factors affecting construction quality. struction quality in China as a developing economy. The
This universal acceptance of the importance of man- next section will propose the theory and hypotheses to
agement issues is contradictory to our observations of examine construction quality.
construction quality performance in China. Despite the
generally poor construction quality in the Chinese con-
struction industry [1,2,4], researchers have noted the 3. Hypotheses and method
superior construction quality of State-Owned Enterprise
(SOE) works relative to that of non-SOEs [2,9]. As SOEs It is generally agreed that critical success factors (CSFs)
are notorious for their poor management, how could for quality are different at different stages of the building
their work quality be better than that of non-SOEs? process [34]. CSFs also differ as project objectives change
Yung and Lai [9] argued that the gradual implementa- [18]. It is also agreed that CSFs for quality are different
tion of mandatory supervision system over the period in different industries [17]. Hence, it is very probable that
1991 to 2001 had gradually improved construction qual- CSFs for quality could be different at different stages of
ity. They found some relationship between construction economic development.
86 P. Yung, B. Yip / International Journal of Project Management 28 (2010) 79–91
In developed economies, studies have shown that man- 3.2. The demand side
agement issues are the factors most widely considered to
be decisive or critical. However, in developing countries The economy of China has been developing at an amaz-
such as China over the past three decades, other issues ing rate of about 10% for nearly 30 years [35]. The follow-
could be equally important, if not more so. ing observations were based on the first author’s experience
as a resident in China for nearly 20 years and as a quantity
3.1. Availability of resources surveyor dealing with China projects for nearly 5 years.
People living in China 30 years ago were satisfied if they
Belassi and Tukel [17] recognized the importance of the could keep warm and satisfy their hunger. The primary
availability of resources (human, financial, raw materials, function of residential properties was to protect people
and facilities). Nguyen et al. [19] also found that one of from the weather. Building services, the functions of which
the CSFs for large construction projects in Vietnam was were to primarily provide living comfort, were generally
the ‘‘availability of resources”. In addition, Ling et al. unavailable. Electricity was the only type of building ser-
[24] found that the ‘‘adequacy of [a] contractor’s plant vice a building in an urban area provided for many years.
and equipment” (or lack thereof) was one of the most influ- It only became available in rural areas much later. Plumb-
ential factors affecting the quality of building elements in ing and drainage systems and fire services were gradually
design-build projects. provided in residential buildings during the 1980s, while
It is self-convincing that the availability of resources air conditioning only became widely affordable during the
could affect construction quality. The reason that manage- late 1990s. Nowadays, fast lifts, building automation sys-
ment issues were overemphasized in the literature could be tems, and advanced telecommunications are standard in
that the economies studied were well-developed and many parts of China.
boasted ample and mobile resources (including materials, It could be argued that as China’s economy develops,
machinery, and labour). Hence, these factors were often the quality standard will increase as more people will
taken as granted and not considered to be critical factors demand higher quality space. Simple economic theories
affecting construction quality. However, in underdeveloped could explain this. Suppose there are only two types of
economies such as China’s as recently as a few years ago, housing in China, one with low quality, the other with high
both the availability of materials and the mobility of labour quality. Suppose the building life is 40 years, then the cur-
could well be matters serious enough to affect construction rent stock of housing will be the integral of the two types of
quality. buildings built in the past 40 years. When most Chinese
Using national level data, Yung and Lai [9] found people were poor, the demand for high quality housing is
that per capita machinery owned by contractors affects low, as demand shall be backed up with purchasing power.
construction quality. The variables tested were the Hence, low quality housing is dominant in the stock. The
‘‘value of machinery per capita at constant price” and standard for assessing quality of buildings would be low
the ‘‘power of machinery per capita”. The two factors as well.
were both significant, but had contradictory effects. This As the economy developed, more and more people could
paper goes further by: (a) using more disaggregated afford high quality housing, increasing the demand. The
province level data that increased sample sizes from 22 total quantity transacted became higher and the price
to 550, (b) adding more explanatory variables on both higher as well. The higher price increased production which
manmade and human resources, and (c) adding more lowered the price through economy of scale and advances
explanatory variables on the demand side of property in production methods. This further increased the quantity
users. transacted. As more and more high quality housing were
This paper uses five measures of the availability of both constructed, the proportion of high quality housing in the
manmade resources, in particular construction equipment, stock increased continuously. As a result, the authority
and human resources, in particular labour. Hence, the fol- had to increase the quality standard for housing as higher
lowing five null hypotheses were formulated: quality housing became dominant in the stock.
Hypothesis 1A. The value (at constant prices) of the Even the minimum quality standard regarded as fit for
machinery per labourer had no effect on construction habitation could rise as a result of continued economic
quality. development. This trend should remain until minimum
Hypothesis 1B. The power of the machinery per quality standards are high enough so that above average
labourer had no effect on construction quality. quality becomes a strategy of product differentiation
Hypothesis 1C. The value (at constant prices) of instead of just a necessity. This trend in demand will cer-
machinery per unit area of floor space had no effect on con- tainly affect property supply. In other words, construction
struction quality. quality will rise, albeit at a decreasing rate, as China’s econ-
Hypothesis 1D. The power of the machinery per unit omy develops. Hence, a null hypothesis is developed:
area of floor space had no effect on construction quality. Hypothesis 2A. The per capita Gross Domestic Product
Hypothesis 1E. The number of labourers per unit area (GDP), in constant prices, has no effect on construction
of floor space had no effect on construction quality. quality.
P. Yung, B. Yip / International Journal of Project Management 28 (2010) 79–91 87
As demands for space are usually correlated with 3.4. SOEs vs. non-SOEs
demands for better quality, the following null hypothesis
is also developed: One characteristic of China’s economic reforms is the
Hypothesis 2B. The average floor space per unit has no dual-track transition, in which state plans remained, while
effect on construction quality. the private market emerged at the same time [40–42]. State-
Owned Enterprises (SOEs) will obviously receive resources
3.3. Institutional arrangement and capital much more easily than non-SOEs because
most, if not all of them, are included in the state plans.
Yung and Lai [9] documented the implementation of Table 3 shows the total output and the percentage allo-
mandatory construction supervising arrangements in China cated by the Central Government of major construction
and found that it improved construction quality. It has been materials from 1989 to 1993. There was no data reported
argued that the quality of buildings is an attribute borne on the percentage allocated by the Central Government
more by users, who have little control over and little infor- after 1993 in the China Statistical Yearbook. The reason
mation on the quality of their buildings, than by developers could be that the extent of state planning for construction
or contractors. Hence, certain institutional arrangements materials has gradually declined since 1993, and for this,
could better affect construction quality than simply leaving two pieces of evidence were found. First, the percentage
the market to price the differentials in quality in the case of allocated by the Central Government for all three types
positive transaction costs. This argument is consistent with of major construction materials continuously decreased
the corollary of the Coase Theorem [9,36–39]. from 1989 to 1992 (Table 3). Second, seven large steel man-
Since this mandatory arrangement was implemented ufacturers were no longer included in the state plans after
gradually throughout the years, the variable ‘‘Year” could 1993, and the presence of state planning for the nine largest
be used to capture the gradual effects over the study years. steel manufacturers was also greatly reduced [43].
Hence, the following null hypothesis is made: Although it was clear that the extent of state planning
Hypothesis 3. The gradual implementation of the man- for construction materials gradually declined after 1993,
datory construction supervision arrangement had no effect it is very unlikely that the manufacturers succeeded in find-
on construction quality. ing new buyers. The probable outcome was that the SOE
Table 3
Percentage of construction materials allocated by central government from 1989 to 1993.
Year Steel Products (millions of tons) Cement (millions of tons) Timber (millions of m3)
Domestic Allocation by the % of Domestic Allocation by the % of Domestic Allocation by the % of
Production Central allocation Production Central allocation Production Central allocation
Volume Government Volume Government Volume Government
1989 48.59 16.56 34 210.29 21.22 10 58.02 14.34 25
1990 51.53 15.80 31 209.71 21.25 10 51.09 14.25 28
1991 56.38 16.31 29 252.61 20.04 8 58.07 11.28 19
1992 66.97 14.16 21 308.22 17.32 6 61.74 8.34 14
1993 77.16 N/A N/A 367.88 N/A N/A 63.90 N/A N/A
Source: China Statistical Yearbook [58].
Table 4
Quality standards in GBJ300-88.
Pass Good quality
Sections: All items shall meet pass standard All Items shall meet good quality standard
guaranteed
items
Sections: All sampled items shall meet pass standard All sampled Items shall meet pass standard; and at least 50%
fundamental of them shall meet good quality standard
items
Sections: At least 70% of tolerance-allowed items in builder’s works and 80% At least 90% of all tolerance-allowed items shall fall within
tolerance- in services works shall fall within the maximum allowable tolerance. the maximum allowable tolerance.
allowed items
Parts All sections shall pass All sections shall pass, and at least 50% of them shall be of
good quality
Building All parts shall pass; and quality assurance documents shall be All parts shall pass, and at least 50% of them shall be of good
recorded; and visual quality judgement items shall have an overall quality, and quality assurance documents shall be recorded,
mark of at least 70% and bisual quality judgement items shall have an overall
mark of at least 85%
88 P. Yung, B. Yip / International Journal of Project Management 28 (2010) 79–91
property developers and contractors, who had been their relevant government quality supervision department
customers for many years, probably remained their cus- according to the quality standard prevailing at the time
tomers. In other words, SOE contractors could obtain con- of inspection. The quality standards prevailing during
struction materials more easily than non-SOEs not only our study period were those prescribed by the Standards
before 1993, but also for a few years after that time. for Assessment of Quality of Construction and Installation
In addition, SOEs tend to obtain funding from banks Projects (GBJ300-88), in which three categories of quality,
more easily than non-SOEs. This availability of construc- namely, good, pass and fail were defined.
tion materials and capital can not all be captured by the Essentially, a building is divided into several parts accord-
explanatory variables considered in Hypotheses 1A to ing to the location, for example, the builder’s works consist
1E, so a dummy variable is used to capture these difference of substructure, frame, floors, doors & windows, finishes &
between SOEs and non-SOEs. Then the following hypoth- roofing. Each part will be further divided into a number of
esis is formulated: sections according to work trades. The items under each sec-
Hypothesis 4A. The state ownership of contractors had tion are further categorized into three categories, namely,
no effect on construction quality. guaranteed, fundamental and tolerance-allowed items.
State-Owned Enterprises are well-known for their low Table 4 describes the standards required for accreditation
efficiency. Yung and Lai [44] found that a mandatory as ‘‘pass” or ‘‘good quality”.
expert tender evaluation system did not improve the effi-
ciencies of SOE property developers in China. It is interest- 3.6. Method and data
ing to know if their higher quality products were made at
the expense of their lower efficiency. A common measure All the data were collected from various issues of the
of efficiency is the labour productivity defined as total out- China Statistical Yearbook. Table 5 shows some descrip-
put value (at constant prices) per labourer. Hence, the fol- tions of the data. Nominal values have been discounted
lowing hypothesis is formulated. with appropriate indices to obtain constant prices in
Hypothesis 4B. Labour productivity had no effect on 1993. In particular:
construction quality.
(a) The ‘‘Value of Machinery” was discounted with the
3.5. Quality defined ‘‘purchase of equipment, tools, and instruments”
index (one component index for the Price Index of
For the purpose of this paper, quality is defined as the Investment in Fixed Assets) for each province pub-
total floor areas of ‘‘good quality projects” as a percentage lished in the China Statistical Yearbook (available
of total floor area of completed projects in a particular from 1991 only);
province in a particular year. ‘‘Good quality projects” here (b) ‘‘labour productivity” and the ‘‘Gross Domestic
refer to those projects accredited as ‘‘good quality” by the Product” were both discounted with the ‘‘construc-
Table 5
Description of data.
Variable Meaning Unit Min. Max. Mean Standard
deviation
Dependent variable
Good_Q Good Quality Rate by Area % 6.84 71.00 36.05 12.01
Independent variables
Hypotheses 1A to 1E
VM_L Net value of machinery per labourer at 1993 constant prices RMB/person 94 16,350 4845 2731
PM_L Power of machinery per labourer KW/person 0.00 20.07 4.74 2.10
VM_m2 Net value of machinery per m2 of floor space completed at 1993 RMB/m2 28 11,814 1863 1279
constant prices
PM_ m2 Power of Machinery per m2 of floor space completed KW/m2 0.00 9.51 1.89 1.24
Lab_m2 Number of labourers per m2 of floor space completed Person/m2 0.05 1.89 0.40 0.18
Hypotheses 2A and 2B
GDP Per capita gross domestic product at 1993 constant prices 1000 RMB/ 1.22 26.18 5.21 3.71
person
U_Area Average area of unit completed m2 19 1224 135 70
Hypotheses 3
Year Year of the data observation N/A 1993 2001 1997 3
Hypotheses 4A and 4B
SOE Dummy variable equals 1 if the enterprises are SOE and 0 if N/A 0 1 0.5 0.5
otherwise
Lab_P Labour productivity is defined as output value at 1993 constant RMB/person 7.426 202.272 39.162 23.581
price per labourer
P. Yung, B. Yip / International Journal of Project Management 28 (2010) 79–91 89
tion & installation” index (another component index left are significant. Then an optimal model will be
for the Price Index of Investment in Fixed Assets); and obtained. Since the variables ‘‘Value of Machinery per
(c) when the index for a particular province in a particu- labourer” (VM_L) and ‘‘Value of Machinery per m2 of
lar year was unavailable, the national average data floor space” (VM_m2) have very high variances (compared
for that year will be used. to the values of their means), the logarithm values of these
two variables will be used instead. The results of the model
There were a total of 550 pieces of data that covered all will be discussed in the next section.
observations at the provincial level from 1993 to 2001. A
substantial part of the construction activities were grouped 4. Results and discussion
under a few ministry-affiliated units instead of under each
province before 1993. It is impossible now to disaggregate Table 6 shows the results of the full multiple regression
these data and allocate the relevant portions into relevant model and the optimal model. Only one variable, ‘‘PM_m2,”
provinces. In addition, these pieces of data were no longer was dropped from the full model. All the variables left are
reported on or after 2002. Hence, the period from 1993 to significant at least at the 10% level. The F-statistics for both
2001 represented the maximum range of province level data the full model and the optimal model are very significant.
available to the public. Although these data did not cover The variable ‘‘power of machinery per m2 of floor
the recent years, they nonetheless covered the most impor- space” was not significant, while the other four variables
tant period of transition period in China. These data were for measuring the availability of resources are all signifi-
valuable as there are many countries in the world still try- cant. There are two implications of this.
ing to transit but not doing well. This study will be infor- First, as ‘‘PM_L” is significant at the 5% level and has a
mative to those economies. More recent data will not add positive coefficient, the power of the equipment per
much value to this study, as modern China is reasonably labourer is a better measurement of the equipment level
developed, as least in larger cities. In addition, there have of labour than the net value at year’s end of the machinery
already been a lot of studies on developed economies. (or equipment) per labourer (‘‘VM_L” is very significant
Those studies usually took availability of resources for and has a negative coefficient). It appears that the more
granted. While it is found that availability of resources power (of the machinery) per labourer, the better was the
did affect construction quality in less developed economies. construction quality. However, merely having a high book
As it is forecasted that construction quality will increase, value of machinery will not increase construction quality.
although at a decreasing rate, as per capita GDP increase, a Second, although construction is a labour-intensive
square term for ‘‘GDP” is also added. industry, it appears that using more equipment per m2 of
Multiple regression models will be used to test the data floor space will increase construction quality (VM_m2 is
and redundant variable tests will be conducted to identify very significant and has a positive coefficient), while using
the most insignificant variables (the highest p-value of t- more labour per m2 of floor space will decrease construc-
test). If the results show that the variable is redundant, then tion quality (Lab_m2 is significant at the 10% level and
it will be dropped from the full model until all the variables has a negative coefficient).
Table 6
Statistical results.
Variable Full model Optimal model Remarks
Coefficient Prob. Coefficient Prob.
Constant 3487.70 0.0000 3488.143 0.0000
Log(VM_L) 13.9006 0.0016* 13.0342 0.0019*
PM_L 0.9105 0.0940*** 0.5955 0.0252**
Log(VM_m2) 14.0681 0.0013* 13.1279 0.0015*
PM_m2 0.7640 0.5060 Dropped
Lab_m2 10.9100 0.1576 12.6347 0.0822***
GDP 0.6721 0.0399** 0.6965 0.0320**
(GDP)2 0.0340 0.0397** 0.0353 0.0312**
U_Area 0.0271 0.0010* 0.0255 0.0012*
Year 1.7653 0.0000* 1.7657 0.0000*
SOE 5.2811 0.0014* 5.4179 0.0009*
Lab_P 0.0001 0.0377** 0.0001 0.0340**
Adjusted R-squared 0.4364 0.4370
Prob(F-statistic) 0.0000 0.0000
Dependent variable: Good_Q, Method: least squares.
Sample: 550; Included observations: 549; Excluded observations: 1.
*
Significant at the 1% level.
**
Significant at the 5% level.
***
Significant at the 10% level.
90 P. Yung, B. Yip / International Journal of Project Management 28 (2010) 79–91
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