JECRC UNIVERSITY

FACULTY OF MANAGEMENT
1st IN-SEM EXAMINATION, July 2021
BBA 2nd Semester
Organization Behaviour

Time: 1hr 15 minutes Maximum Marks: 50

All Questions are compulsory

Section A
1 mark each. Total 10 marks for 10 questions.
1. [CO2] To explain the power need Alfred Alder developed the concepts of superiority complex and
compensation. T/F
2. [CO2] Hygiene factors almost always lead to satisfaction. T/F
3. [CO3] The equity theory argues that the major input into job performance and satisfaction is the degree of
equity (or inequity) that people perceive in their work situation. T/F
4. [CO3] Satisfied employees increase customer satisfaction and loyalty because they are more likely to be
friendly, upbeat, and responsive. T/F
5. [CO3] Inequity comes about only when the person feels cheated. T/F
6. [CO3] Employees who perceive internal control feel that they personally can influence their outcomes
through their own ability, skills or effort. T/F
7. [CO2] Needs are satisfied forever. T/F
8.[CO2] Which one of the following would NOT be classified as a primary motive?
A) Hunger
B) Sleep
C) Pain avoidance
D) Job security
9. [CO3] Ambivert is suitable for planning a product design than extrovert employee. T/F
10. [CO3] HR with Halo effect is suitable for performance appraisal. T/F

Section B
Answer all four questions, each carrying two marks. This section will consist of descriptive answers of about 50 to
60 words:
1. [CO2] How will you make type B person happy?
2. [CO3] For the same designation if salary in Jaiselmer location is high than Jaipur, how will you prevent
de-motivation among employees?
3. [CO3] What will you do to prevent perceptual error in yourself?
4. [CO4] How will you make use of conflict occurring among production unit employees?

Section C
This section has 2 questions. [6 Marks x 2=12]
1. [CO2] Give your opinion that who should be fit for a launch of biodegradable crockery, when it comes to
traits of employee.
2. [CO3] Despite enhancing salary of all the employees in the current financial year, employee resignations
were not reducing. As a manager how will you solve it?

Section D
This section has 2 questions. [10 Marks x 2=20]
1. [CO2] Opine how an employee can cop up with the stress of cancer disease of father and additional
charge of new branch opened in rural area.
2. [CO4] case let
Mr. Deepak is an extremely talented Business Analyst goes for a Job interview in Rekha Cosmetics. Rekha
Cosmetics badly needed a business analyst. HR manager of Rekha Cosmetics rejects Mr. Deepak due to his interest
in Rock Music band ‘Devil’. Mr. Deepak goes to Paras Cosmetics for Job interview and gets selected . Paras
Cosmetics has enhanced profit by 30% and Rekha Cosmetics is devastated in to loses.
I . Find underlying problem in this case.
ii. Give solution for the problem.