FAQ for #BEBAS Year End Specials

FREQUENTLY ASKED QUESTIONS (FAQ)

FOR
#BEBAS YEAR END SPECIALS

NO QUESTION ANSWER

QUESTIONS ON #BEBAS YEAR END SPECIALS

1. Can you tell us more  #BEBAS Year End Specials is a limited-time offering for all
about #BEBAS Year existing and new subscribers.
End Specials?
 Offer includes a special deal on weekly unlimited data pass
with an extra one (1) day validity. Simply purchase the
special pass namely ‘BEBAS Weekly Promo’ data pass
during campaign period and enjoy the extra validity.

2. How long is the  This promotion is starting from 26 November 2020

promotion period? (Thursday) 00.01am until 7 January 2021 (Thursday)
11:59pm.

3. Who can buy this  All unifi Mobile prepaid #BEBAS customers are eligible to
‘BEBAS Weekly purchase this data pass.
Promo’ data pass?

4. What is the price of

the limited time Promo Pass Price (RM)
promo pass?
BEBAS Weekly Promo! RM12

5. How do I buy this  You can purchase it via mobile@unifi app.

‘BEBAS Weekly
Promo’ data pass? Note: Please make sure you have sufficient account balance before
purchase.

6. What is the  ‘BEBAS Weekly Promo’ data pass comes with an extra of
difference between one (1) day validity at the same price of RM12. It will expire in
‘BEBAS Weekly the period of 8 days. Please refer to the table below:
Promo’ data pass
and the current No Data pass Price Validity
‘BEBAS Weekly’ 1. BEBAS Weekly RM12 7 days
data pass? 2. BEBAS Weekly Promo! RM12 8 days
FAQ for #BEBAS Year End Specials

NO QUESTION ANSWER

7. Will my ‘BEBAS  Unfortunately, no. This pass is a one-time pass, hence it will
Weekly Promo’ data not be auto-renewed.
pass renewed
automatically?

8. Do I need to reload  Yes, you would need to ensure that you have sufficient
my account in order balance to purchase the #BEBAS Weekly Promo data pass.
to purchase the
‘BEBAS Weekly
Promo’ data pass?

9. I’m not an existing  Yes! This promotion is open for all. We would love to have you
BEBAS subscriber to subscribe with us!
and I don’t have any
prepaid BEBAS SIM  In this case, you can follow the steps below:
yet. How can I i. Download and sign up for unifi Mobile BEBAS starter
subscribe to this pack at RM10 via mobile@unifi app.
promo? Am I ii. Activate your SIM and enjoy the complimentary seven
eligible? (7) days unlimited data freebies.
iii. After 7 days of activation, login to your mobile@unifi
app and get into the data purchase page.
iv. Select ‘BEBAS Weekly Promo’ data pass and
purchase the data pass.

10. Can I still buy this  Yes, you can buy BEBAS Weekly Promo pass on top of your
‘BEBAS Weekly existing data pass balance. However, you cannot buy multiple
Promo’ data pass if I type of unlimited data pass at one point of time.
already have
existing data pass?  Kindly note that the unlimited data are not stackable.

 For example, customer cannot buy or have two (2) unlimited

pass at one point of time.

11. I’ve purchase the  It’s probably because you’ve just activate your #BEBAS
starter pack and account and currently enjoying the 7 days unlimited data
currently using it. freebies.
Why can’t I buy the
‘BEBAS Weekly  You cannot buy/have multiple type of unlimited pass at one
Promo’ pass? point of time.

12. Can I hotspot my  Yes, tethering/hotspot LTE is allowed at no charge and it is

unlimited data with unlimited!
my friends?
FAQ for #BEBAS Year End Specials

NO QUESTION ANSWER

13. Who should I  Easy, you can contact us via these channels below:
contact if I need any
assistance or  Live Chat with us at https://unifi.com.my/chat/index.html
enquiries?  mobilecare@unifi app
 Facebook at https://www.facebook.com/weareunifi/
 Twitter at @helpmeunifi

 Should you require a face-to-face interaction, you may visit us

at any of the TMpoint outlets nationwide.