Scribd Logo
Upload

Welcome to Scribd!

  • TM254 - Managing IT, The Why, What How - Course Calendar

    Uploaded by

    Omar Tawfok
    43 views1 page
    This course calendar outlines the material to be covered over 14 weeks in the TM254: Managing IT course. It will cover the key aspects of IT service management including service strategy, design, transition and operation as well as continual service improvement. The course also includes blocks on databases, covering topics such as data modeling and SQL, and project management, including project planning, monitoring and risk management.

    Original Description:

    Original Title

    TM254 - Managing IT, the Why, What How - Course Calendar

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This course calendar outlines the material to be covered over 14 weeks in the TM254: Managing IT course. It will cover the key aspects of IT service management including service strategy, design, transition and operation as well as continual service improvement. The course also includes blocks on databases, covering topics such as data modeling and SQL, and project management, including project planning, monitoring and risk management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    43 views1 page

    TM254 - Managing IT, The Why, What How - Course Calendar

    Uploaded by

    Omar Tawfok
    This course calendar outlines the material to be covered over 14 weeks in the TM254: Managing IT course. It will cover the key aspects of IT service management including service strategy, design, transition and operation as well as continual service improvement. The course also includes blocks on databases, covering topics such as data modeling and SQL, and project management, including project planning, monitoring and risk management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    ARAB OPEN UNIVERSITY

    Faculty of Computer Studies

    TM254: Managing IT: the Why, the what and the how (8 Credit Hours)
    Course Calendar: Spring 2021-2022
    Week Material Covered
    Part 1 & Part 2 Why IT Service Management
    Block 1: Service Block 2: Requirements &

    1
    Service Operation
    Management

    Part 3 & Part 4 Continual Service Improvement


    2
    Service Strategy
    Part 5 & Part 6 Service Design
    3
    Service Transition
    Part 7 & Part 8 All about change
    4
    Working in a Team
    Part 1 & Part 3 (part- Requirements Engineering The End of MTA
    5 2 optional)
    Database Context Material
    Part 4 & Part 5
    Modelling Data Requirements (The conceptual models)
    Databases

    6
    Modelling Data Requirements (The relational models)
    Part 6 & Part 7 Realising the data model End of TMA
    7
    Data manipulaiton using SQL Material
    Part 8 & Part 9 Further data manipulaiton using SQL
    8
    Managing data access
    Part 10
    9 Standards legal and ethical conduct
    Part 1 & Part 2 Project & project work
    Management

    10 Project organisation
    Block 3:
    Project

    Part 3 & Part 4 Project planning and estimating


    11 Critical path & resource allocation
    Part 5 & Part 6 Monitoring control & change management
    12 Software quality risk & risk management

    13 Extra week for make-up session


    14 Revision

    You might also like