Nitish Kumar (10.

5+ years of experience)
Mob No:+971562434077, Kumarnitish729@gmail.com
MBA (Opn & Finance) 2015-17 Indian Institute of Management Udaipur
B.E (Mech Engg) 2007-11 Birla Institute of Technology, Mesra, Ranchi

Certification Certified by Badge ID

Certified Scrum Product Owner (CSPO) Scrum Alliance ID:001532417,https://bcert.me/srstmehzv Validity June 2025
Lean Six Sigma Certified (Green Belt) KPMG June ,2023 (No Expiry)
Certified for Digital Warehousing and Automation Confederation of Indian Industry CM-IH/0047

Senior Product Owner, Landmark Group, Dubai Function: Supply Chain Nov’22 -Present, 7 Months
§ Own product management charter (Product Road Map, Backlogs)for B&M, E-Com channels for Landmark Group to deliver business value
§ Spearheaded the solutions of RFID project (API Contract Closure, writing user Stories, Integration with 3rd Party RFID System, Architecture &
Application Design, Warehouse Process design in Oracle WMS) for landmark Group with benefits of AED 12.45 million
§ Revamped the store return process, resulting in reduction in dead inventory by 2 million units, with sales value of 90 million AED annually
§ Implemented an automated product listing and delisting system for e-commerce orders, reducing in internal order cancellations by 0.2% due to image
and size mismatches and improving NPS by 0.5%
§ Developed android based application (Carton Receiving, Pallet Building, Trailer Creation, Loading, Unloading, etc.) resulting in manpower savings of
~35 and cost reduction of ~1.4 million AED annually
§ Successfully enabled international shipment capabilities for e-commerce products, leading to a sales uplift of 7 million AED
§ Developed a new microservice for dynamic rule-based batching & auto waving to improve delivery SLA from 3 days to 1 day & delivery NPS by 1%

Product Owner, BlueYonder, Bangalore Function: WMS(SaaS) Aug’21 -Nov’22, 16 Months

§ Defined product road map, did competitors benchmarking, created backlogs & prioritized features using Kano Model, Weighted scoring for MFC, dark
stores, stores for BOPIS, parcel, LTL, and FTL flow.
§ Built New SaaS WMS (i.e. Designed Data Model, APIs, UI ,Architecture, Microservice & wrote Stories ,acceptance criterion, use cases, etc.) on
mobile & web platform for E-Com, Q- Com for customers like DHL, DB schenker, Grub Hub, Skip The Dishes etc.
§ Introduced & implemented “New SaaS based WMS” product to "MediaMarkt Germany" for their retail portfolio and achieved 75% NPS & CSAT
§ Managed two Scrum Teams and Collaborated with cross functional scrum teams, 10 Developers,4 QA and BAs to develop multiple microservices

Lead Product Manager, Reliance Retail & Jio, Mumbai Function: WMS, TMS April’17 –Aug’21, 51 Months
§ Defined Product Vision, Road Map, and Success metrics for E2E Supply Chain, primarily Jio-Mart (B2C/B2B/B2B2C), Jio Devices (B2C/B2B), and 4G,
5G Telecom Projects (B2B) for 1500+ warehouses and 300 transporters.
§ Collaborated with multiple stakeholders (CxO, Sales, Legal, operations), UI/UX, engineers, Architect throughout Product development Lifecycle
§ Lead reporting and dashboard development to measure product and process KPI, also work closely with business & analytics teams
§ Orchestrated Jio-Mart E-com Marketplace project, documented PRD, built web & mobility product for Supply Chain & Seller to fulfill 1lakh daily orders.
§ 8 years of experience in Agile Product Development (backlog prioritization, grooming, sprint planning, review, demo etc.) life cycle
§ Managed team of 8 and drive solution discussion with 10+ engg teams of microservices to close product functionality to delivered business value.
§ Crystallized SOW and on-boarded new WMS on cloud to save ~ 100cr and optimize productivity e-commerce process multifold.
§ Improved productivity to around 10% by introducing batch Picking, Trolley picking, Zone Picking, cross docking & JIT inventory for grocery.
§ Implemented serialization of inventory (Defined API contract with multiple suppliers, QR code format, Packaging solution) for tracking warranty,
Insurance, Ageing, saving ~200 Cr and reducing pallet receiving from 2 minutes to 5 Second
§ Created project Charter, Plan, schedule for Jio demerger & timely implemented supply chain system for 150 FC,1050 JC & migrated inventory (17K Cr)
§ Conceptualized and Designed Web Portal to create Vendor ASN for import as well as domestic supplier and successfully onboarded 150+ Vendors.
§ Improved user experience by building unified supply chain web application for 3 different company (Jio, O&M, Digital)
§ Developed Procurement, Cycle Count (100%), GRN, Picking, Return and Scrap sale Process(200 Cr INR) and 18 mobility application, OEM Web portal
§ Institutionalized and developed more than 18 plus warehousing mobility application, role-based access control web portal for supply chain users
§ Automated Planning of 5000 SKU through developing IT platform of MRP and bringing ATP check for improving fill rate up to 99%
§ Developed scalable system for GST, E-way bill, e-Invoice, digital Signature for 1500 warehouses and 50+ SCM processes
§ Designed 7+ O&M SCM Process and product for 4G and FTTx Network for more than 0.25 million tower Sites and 1054 Jio Centre
§ Experienced in SAP SD, MM, WMS, PM, Azure, Jira, Confluence etc. for 8+ years to build, track and documentation for 100+ customized features
§ Prepared PRD and built transportation system using web & mobility app to create Transport Load, Tour Building, Fluid & Stop wise Loading for Jio
§ Designed web portal to automatically allocate L1, L2, L3 Vendors through static rule engine for 350+ transporter post shipment creation
§ Digitized vendor payment by designing web portal, pricing engine for 100% online payment of ~1000Cr bills annually for 250+ vendor, saving of
~100 manpower cost annually.
§ Designed mobile App to enable Track & Trace, loading, unloading, transit time of vehicle to measure vendor performance, saving in cost of 10 Cr.
§ Drafted more than 50 SOP's and system user manuals & coached 1000+ users for product implementation to effectively executing system.
§ Built Control tower by developing 60+ report , dashboards and scorecards in Tableau for 25 + SCM process to measure KPI and track red flags

Lead Engineer, Supply Chain Product, Tata Power Function: Supply Chain June’11 - July’15, 49 Months
§ Setup Warehousing and transportation system process and web platform for effectively storing 100+ Cr of inventory and handling of 100+ Truck of coals
daily. Saved theft and leakage of coals to a tune of Rs 50+ Crores on monthly basis
§ Managed 3, E2E project for annual plant overhauling, created project charter, plans etc. and ensured completion on schedule & within budget
§ Handled 3 contractors, 10 engg,80 workers & developed 20+ vendors for inventory procurement to a tune of 100 Crores

Awards, Achievements and Extra Curricular Activities

§ Ranked 1st out of 2859 participating teams from different Business schools in National level ‘Reliance Quiz-a-thon’ in 2016
§ Finished in top 3 teams of National Finalist in’ Ernst and young Quiz (EYQ)’ in 2016 having 6000 participants form top B-schools
§ Semi-finalist in ‘Tata Crucible Campus Quiz ‘out of around 110 teams at Udaipur chapter in 2017
§ Received certificate of recognition for exceptional contribution in consumer supply chain for Jio Migration and Demerger in 2021
§ Received certificate of recognition for the extraordinary work which contained the losses of Rs135.53 million per day
§ Awarded for identifying and solving mill Coal sampling problem resulting in saving of 10.11% coal consumption per month
§ Rewarded 1st prize in science quiz competition at regional level in 2004 and received ITC Scholarship of Rs 15K between 2008-2010

Indian Institute of Management Udaipur