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Description and Questions
Description and Questions
Description and Questions
consumers’ trust in online shopping, that, in turn influences on repurchase intention. The research
model is as follows:
WOM CoT
RP
EIF AfT
In which, all variables are measured by, 7-points Likert multi-item scale:
WOM: Word of mouth – measured by 5 items (WOM1 – WOM5)
EIF: E-tailers’ information – measured by 5 items (EIF1 – EIF5)
CoT: Cognitive trust – measured by 4 items (CoT1 – CoT4)
AfT: Affective trust – measured by 4 items (AfT1 – AfT4)
RP: Repurchase intention – measured by 4 items (RP1 – RP4)
Analyzing the research model by utilizing SEM with SPSS and AMOS.