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Imran Resume - 230424 - 220618
Imran Resume - 230424 - 220618
B2B/Sales/Customer support
To seek and maintain full-time position that offers professional challenges utilizing
interpersonal skills, excellent time management and problem-solving skills.
imranaeemm@gmail.com 03218493917 House 120 street 177 Shalimar Town, Lahore, Pakistan
INTERESTS
Music Cricket
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WORK EXPERIENCE
Dispatch Sales
United Truck dispatch, (USA)
03/2022 - 06/2022,
Achievements/Tasks
Works closely with sales management and inside
sales to develop targeted lists, call strategies, and
messaging to drive opportunities for new business
•Achieves regional sales and production activity
goals to achieve consistent revenue growth in
assigned territory •Manages, tracks, and reports on
all sales activities and results using our CRM,
Hubspot to accurately forecast and report on the
current state •Works effectively with internal
departments to deliver the best solution for the
client and ensure an excellent experience •Plans,
executes, and ensures high satisfaction with
Dispatch Sales Partners to achieve sales goals
•Provides regular operational performance feedback
and issue escalation to Dispatch leadership to create
and ensure alignment cross-functionally •Creates
and delivers dynamic presentations to multiple
stake-holders (including c-level executives) that
highlight Dispatch’s value proposition •Provides
generous customer contact (phone calls, virtual/in-
person meetings, emails, etc.) •to quickly drive the
adoption of new clients
2/3
WORK EXPERIENCE
Freight Broker
Union Logistic (USA)
06/2020 - 02/2021, Springfield VA, USA
Achievements/Tasks
Service the transportation needs of the assigned
group of RDO Equipment Co. locations by ensuring
completion of all trucking requests • Optimize the
use of the truck fleet by efficiently scheduling and
prioritizing requests • Provide price quotes to
serviced locations when requested • Serve as the
point of contact for drivers with regard to job
assignment, schedule, and procurement of permits •
Comply with all regulations affecting the movement
of goods • Maintain records to facilitate prompt and
accurate billing • Coordinate the completion and
documentation of maintenance on the assigned
fleet of trucks • Notify the Central Trucking and
Logistics Manager of repair and replacement needs •
Communicate with outside vendors and equipment
companies to maximize loads and outsource jobs
when necessary • Execute all other processes
established by and with the Central Trucking and
Logistics manager • Provide feedback to improve
processes and customer satisfaction • Follow all
safety rules and regulations while performing work
assignments and adhere to all policies and
procedures as specified in company manuals and as
directed in the employee handbook • Conduct self in
the presence of customers and community so as to
present a professional image of RDO Equipment Co •
Proactively seek and participate in available
company-sponsored training, in an effort to develop
and advance knowledge base and skill set •
Participate in all company/location driven
communication efforts, including open book
meetings, huddles, department meetings and other
related efforts • Maintain a positive and professional
working relationship with peers, management, and
support resources, with a constant commitment to
teamwork and exemplary customer service
Dispatcher
Air crew Express (Canada)
01/2020 - 05/2020, YLW/YMM/YCC/YEG/YHM
Cabin Crew Shuttle services
Achievements/Tasks
All customer service tasks, such as taking phone
calls, replying to emails and chats • Making
reservations • Scheduling the drivers • Make sure
each and every ride of the day is going smoothly •
Provide knowledgeable answers to questions about
service, pricing, and availability
EDUCATION
Graduation /Fine Arts
Shalimar Degree College
04/2000 - 05/2002,
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