INDUSTRY 5.

0 AND IDENTIFICATION OF NEW

JOB SKILLS AND COGNITIVE SKILLS

Subject Name:

Human Resource Management

Submitted by:

Ayesha Amjad (MSTQM-21-17)

Salma Khalid (MSTQM-21-10)

M. Waqar Ahmad (MSTQM-21-18)

Submitted to:

Dr. Mohsin Rasheed

Dated:

26-06-2022
INDUSTRY 5.0 AND IDENTIFICATION OF NEW JOB SKILLS AND COGNITIVE SKILLS
HRM

1. Introduction

Industry 5.0 allows humans to interact and work with machines. Cobots work in harmony
with human worker and get benefit from human brain power and creativity skills. This
automation of process combined with human brain has enabled industries to integrate and
enable fast. With goal of sustainable consumption and production industry 5.0 promotes
high standard living and creativity. The focus on sustainable manufacturing has forced
industries to implement social responsibility projects as customer tend to buy from
companies contributing to energy efficiency and green economy (Grabowska et al.,
2022).

The Japanese concept of society 5.0 gives the idea of a society where all the citizens can
enjoy the benefits of technology transformation, which will help in problem solving and
evolve the society. It promotes exchange of knowledge and information leading to human
and robots interactions, and change the methods of working, collaborating, managing,
connecting and cooperating in organization. This has challenged organizations to hire
skilled professionals to cope with industrial technological transformation as a society
(García et al., 2022)

This study was conducted with a purpose of understanding the following research
questions:

 Importance of skills and knowledge requirements in industry 5.0 era.

 What qualities will enhance the employability of potential employees in industries
opting industry 5.0 culture?

2. Methodology

We conducted a detailed literature view to find out the cognitive skills and job qualities
required with the technological advancement in industry 5.0. To enlist the skills
requirements we reviewed the articles of A category journals between 2018-2022, Google
scholar was searched with keywords i.e., industry 5.0, society 5.0, organization culture,
human resource requirements and cognitive & job skills. Skills were studied thoroughly
and will be discussed in detail in this study (Chowdhury & Anon 2021).

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3. Industry 5.0 and organizational culture

Organizations have a market pressure to regularly monitor employee’s performance to

achieve the expectations of end user. A strong connection exists between organization
culture, sustainability and employee performance. Industry 5.0 technology adaption will
promote sustainable culture in organization. This will also help organization in improving
economic performance and enhance long term growth as it has direct impact on
employee’s creativity, innovation and performance (Cillo et al., 2021).

4. Industry 5.0 and human resource managers

Revolutionary changes of industry 5.0 technologies have enabled human resource

managers to define and search talent requirements with the aim to increase organizations
productivity and growth. The adaption of industry 5.0 with human centric approach has
created many job opportunities in human machine interaction (AI and robotics), human
computational factor (programming, planning and forecasting), training and maintenance,
etc (Grabowska et al., 2022).

5. Industry 5.0 and employees skills

With the revolution of industry 5.0 rate of skill and technology change is increasing,
employees find it very difficult to fit into the demand expertise of knowledge and work
skills. Technological advancement has created a gap between skills taught in academic
institutes and actual requirement in industries. Human resource managers and educators
are trying to fill this gap by updating the curriculum and remain relevant within available
resources (Fang et al., 2005).

Organizations with proactive approach in filling this gap by identifying the required skills
and hiring personal, have a strategic edge in competitive market (Güğerçin & Güğerçin,
2021). We have enlisted the most required skills in this study i.e., problem solving skills,
interaction and cooperation with people, technological and developmental skills, self-
management skills & emotional intelligence.

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INDUSTRY 5.0 AND IDENTIFICATION OF NEW JOB SKILLS AND COGNITIVE SKILLS
HRM

5.1.1. Problem solving skills

Employees can add more value by solving complex problems with critical thinking,
creativity and reasoning. This will allow employees to think critically and provide a
better real-time solution. These skills will be helpful in identification of hyper customized
or personalized demand, human robot interaction and ensuring customer satisfaction
(Güğerçin & Güğerçin, 2021).

5.1.2. Interaction and cooperation with people

The communication process between coworkers and employers has been changed with
digitalization. Effective communication, inside and outside the organization helps in
better understanding of job duties and customer requirements. Organizational growth and
market competitiveness needs leadership strategies to motivate employees. Collaborative
and transformational leadership behavior helps in adaption of technological
advancements and also increases human involvement in the organizational setup. As
employees engagement in achieving organizational goals is increased these skills can
contribute in their participation. The social impact of leaders and employees will increase
(Güğerçin & Güğerçin, 2021).

5.1.3. Technological and development skills

Big data analytics, block chain, additive manufacturing, artificial intelligence, etc
industry 5.0 technologies adaption require employees with advanced skills. Employees
bearing technology use and development skills can offer better contributions to
organizational growth in competitive market. Technological advancement has changed
the way of execution of tasks in not only information technology but also in production,
marketing (promoting products and services by digitalization), human resource
management (use of artificial intelligence in recruitment process) and sales (Güğerçin &
Güğerçin, 2021).

5.1.4. Self management skills

Employees with skills to manage them by active learning, resilience, stress handling and
flexibility are the power skills required to ensure employees powerful existence in the
organization. To understand the technological change and maintain strong presence
employees should develop self management skills. Employees with patience and learning

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INDUSTRY 5.0 AND IDENTIFICATION OF NEW JOB SKILLS AND COGNITIVE SKILLS
HRM

ability can motivate themselves by finding meaning in work; productivity will increase
leading to job satisfaction. These skills help in facing stressful conditions with flexibility
and adversity contributing to societal and organizational welfare (Güğerçin & Güğerçin,
2021).

5.1.5. Emotional intelligence

Emotional Intelligence enables employees to provide effective solution to complex
problems by looking from different point of view, interaction with coworkers coming
from different culture by proper communication and presentation skills. Employees can
determine their sensitive and emotional state and the power to express their inner
feelings, Understand the sensitivity and mindset of coworkers, solve complex problems
and make strong decisions, Can effectively control in stressful and frustrated situations
(Chin, 2021)

6. Conclusion

Problem solving skills is the top in demand skill along with emotional intelligence for
employees to deliver in an organization. Organizations should develop leadership culture
to adapt technological advancements. Educators and industrialist should develop
curriculum to develop the most wanted job skills in employees to survive in competitive
market.

7. References

Grabowska, S., Saniuk, S., & Gajdzik, B. (2022). Industry 5.0: improving humanization
and sustainability of Industry 4.0. Scientometrics, 1-28.

García, G. D., Calvache, C. J. P., & Rodríguez, F. J. Á. (2022). Society 5.0 and Soft
Skills in Agile Global Software Development. IEEE Revista Iberoamericana de
Tecnologias del Aprendizaje, 17(2), 197-207.

Chowdhury, T. A., & Anon, N. Z. (2021). Exploring skill requirements of local and
multinational companies for entry level marketing professionals in the apparel industry in
a developing country. Journal of Global Fashion Marketing, 12(4), 359-374.

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Cillo, V., Gregori, G. L., Daniele, L. M., Caputo, F., & Bitbol-Saba, N. (2021).
Rethinking companies’ culture through knowledge management lens during Industry 5.0
transition. Journal of Knowledge Management.

Fang, X., Lee, S., & Koh, S. (2005). Transition of knowledge/skills requirement for
entry-level IS professionals: An exploratory study based on recruiters'
perception. Journal of Computer Information Systems, 46(1), 58-70.

Güğerçin, S. & Güğerçin, U. (2021). “How Employees Survive In The Industry 5.0 Era:
In-Demand Skills Of The Near Future”, International Journal of Disciplines Economics
& Administrative Scienves Studies, (e-ISSN:2587-2168), Vol:7, Issue:31; pp:524-533

Chin, S. T. S. (2021). Influence of emotional intelligence on the workforce for industry

5.0. Journal of Human Resources Management Research, 2021, 1-7.

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