UNIVERSITI KUAL A LUMPUR

ROYAL COLLEGE OF MEDICINE PERAK

FACULTY OF PHARMACY AND HEALTH SCIENCES

BACHELOR OF PHARMACY

INTRODUCTION TO TECHNOPRENEURSHIP (WBB 10103)

DAIJOUBU STATIONERY

PREPARED FOR:

NURULIZA BINTI RASLAN

PREPARED BY:

AMEER HAKEEM BIN AHMAD NOR 2016487514

FATIN NAZIRA BINTI MOHD NADZRI 2016695684
NIK FATIN ZULAIKHA BINTI MOHD FAUZHI 2016482182
NUR AININA HANI BINTI GHAZALI 2016639606
NURUL AIMAN BINTI EHSAN 2016639464

SUBMISSION DATE:

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 ACKNOWLEDGEMENT

Alhamdulillah and gratitude to the Almighty for giving us the strength and patience to
complete this assignment. Without His permission, we could not finish this ass ignment on
time.

Upon finishing this assignment, we highly indebted to our lecturer, Mdm . Nuruliza
Binti Raslan for her guidance and patience in teaching us this course. Without her guidance
and persistent help this assignment would have not been possible to be finished.

On top of that, we would like to thank our friends for countless support and help in
giving such an innovative ideas and continuously conveyed a spirit of adventure in regard to
research and excitement so that this assignment can be completed.

Lastly, special big thanks to our family members and people who had involved
directly or indirectly in assisting us to complete this assignment. They had contribute greatly
in giving us financial and moral supports. Thank you so much.

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 TABLE OF CONTENTS

LETTER OF SUBMISSION

ACKNOWLEDGEMENT

EXECUTIVE SUMMARY

TABLE OF CONTENTS

1 INTRODUCTION
1.1 Name of Business
1.2 Nature of Business
1.3 Industry Profile
1.4 Factors in Selecting the Proposed Business
1.5 Future Prospects of the Business

2 PURPOSE
2.1 Evaluating the project viability and growth potential
2.2 Applying loans or financing facilities from the relevant financial
institution
2.3 Act as guideline for the management of the proposed business
2.4 Allocating business resources effectively

3 BUSINESS BACKGROUND
3.1 Vision and Mission
3.2 Logo and Motto

4 BACKGROUND OF PARTNERSHIPS
5 LOCATION OF BUSINESS
6 MARKETING PLAN
7 OPERATIONAL PLAN
8 ADMINSTRATION PLAN
9 FINANCIAL PLAN

APPENDICES

PARTNERSHIP AGREEMENT

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 EXECUTIVE SUMMARY

One of the most visited places by students, especially university students and school

students is a stationery shop. This is a place where their must have items are available such

as pen, paper, notebooks and more.

For our business in plan, Daijoubu Stationery Sdn. Bhd., we are a stationery shop that

not only provides stationery equipments mostly used by students but also a printing service

for printing notes, assignments or paper projects. Some of the highlighted stationeries we

will be selling are drawing storage tube, liner pens, tracing papers and more. Mentioned

stationeries are most commonly used by architect students.

This is a partnership business which led by Fatin Nazira binti Mohd Nadzri as a General

Manaher, Ameer Hakeem bin Ahmad Nor as Administration Manager, Nik Fatin Zulaikha

binti Mohd Fauzhi as Marketing Mangaer, Nurul Aiman binti Ehsan as Operating Mangager

and Nur Ainina Hani binti Ghazali as Financial Manager. The people who will be looking into

this business plan are Bank and Financial Institution, investor, entrepreneur and Manual and

Guide Line. This business plan is prepared by Daijoubu Stationery with the purposes of to

obtain a loan term from any bank institution, as a guideline in managing business, to provide

an opportunity for entrepreneurs to acces the proposed business project and to study and

evaluate the feasibility of the business.

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1. Introduction

Nowadays, providing stationeries and printing service can be seen as one of the profit
business especially in an area with university students. Due to that, we decided to establish
a stationery and printing service company in an area packed with university students
because of the high demand from the students. Besides that, the company does not require
to make any difficult task to run it. Theoretically, this business is convenient.

1.1. Name of the Business

Daijoubu Stationery. ‘Daijoubu’ means ‘fine’ in Japanese. The origin of this name
came from the idea of going through the daily life as a an employer is not easy.
Hardships and challenges may come but in hope with this term embedded in out
business can be an encouragement in accomplishing a person’s daily life well.

1.2. Nature of Business

The main task done in our business is to become a service industry in the field of
providing stationeries for students to use in completing their assignments. Other
than that, our business also focuses on a printing service which is also a need for
university students for their uses in class.

1.3. Industry Profile

Our store provides a one stop centre for people especially students to obtain
stationery and school items alongside with printing service. As a stationery store and
printing service are a must in every populated area, we will provide people
especially students their needs and become a customer friendly store that suits
everyone.

1.4. Factors in selecting the proposed business

1.4.1. High demand in the availability of the service
Daily life as students require them to use printing service to print out notes and
assignments. For students who does not have their own printer, printing service
is a great help for them. Students also need stationery stuffs to be used in class

1.4.2. Easy to attract customers

We plan to open this store at area with high students population. Since printing
service and stationery store is highly visited by students, it is easy to attract
customers.

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 1.4.3. Easy to manage
Printing service and stationery store is a part of students life, we, as ex-students
have the skills to run the machines and handling all the products, so it is a
benefit to us.

1.5. Future prospects of the business

As stationery stores and printing services are widely spread across the country, we
dream to expand our business so that we could have a more diverse branches .
These branches will be dependent on the surrounding needs. Especially targeting
university students and school students. University students would require specific
stationeries depending on their courses. Thus, succeeding in becoming a stationery
and printing service store known well by Malaysia.

2. Purpose of preparing the business plan

Business plan is very crucial as it will show all the details and particulars about the
business that we would like to develop. The business plan consists of background of the
company, administrative, marketing, operational as well as financial plan. There are a few
purposes of preparing the business plan as follows.

2.1. To evaluate the project viability and growth potential.

Through this business plan we can see that our company is capable to penetrate
into new market and estimate about the growth potential of our company.

2.2. To apply for loans or financing facilities from the relevant financial institution.
Daijoubu Stationery has asked from Maybank for a loan up to RM 50,000 to finance
and aid our business. We would like to convince the investors and banker in order to
raise capital and obtain support for the business and also to show the stability of our
company. We need investors to raise fund for the purpose of company
management. The loan has an important role to play in the success of our business
enterprise, so the presentation of this business plan is vital to gain the confidence
and interest of the banker.

2.3. To act as guideline for the management of the proposed business.

Through this guideline we can manage the company systematically. Hence, our long
and short-term plan can be implemented effectively and efficiently. In addition, the
business plan is also important to the suppliers and customers because it can be
their guidelines in order to view our strength in assets and services and also the
management performances.
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 2.4. To allocate business resources effectively.
Daijoubu Stationery will fully utilize all the assets such as the machines, furniture
and many more. We get these items from our trusted supplier and they have agreed
to provide us the products with the best offers. With this we can maximize the profit
while minimizing the loss. The profit that our company gained can be used to cover
the loan given by the bank and incurred financial costs. Daijoubu Stationery is
confident that we are able to pay the loan given by the bank including the interest
payment.

3. Business Background
Table 3.1 Business Background
Name of the Business Daijoubu Stationery
Business Address No 14 JalanRaja Mahadi,31400
Ipoh,Perak
Correspondence Address No 14 JalanRaja Mahadi,31400
Ipoh,Perak
Website DaijoubuStationery.shops.my
E- mail DaijoubuStationery@gmail.com
Telephone Number 05-2345678
Fax Number 05-1234567
Form of Business Partnership
Main Activity Services and products
Date of Commencement 01 January 2019
Date of Registration 01 December 2018
Registration Number SSM45239
Name of Bank Malayan Banking Berhad
Bank Account Number 154298765085

3.1. Vision and Mission

3.1.1. Vision
To be a role model and largest stationery shop and printing service in Malaysia.
We target ourselves to be a dedicated stationery shop and printing service
giving the most accurate and best services to students, helping them to perform
better as university students. This will be a turning point for other stationery and
printing service store in Malaysia to look upon us as guidance.

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 3.1.2. Mission
To provide the best service and basic stationery to customers. This is aimed by
providing the accurate and most needed stationeries needed by the university
students. Especially students that are taking architecture courses. They will be
needing specific stationeries completing their assignments. Also, the printing
service will also be an addition to help these students in their daily classes
activites.

3.2. Logo and Motto

3.2.1. Logo

Paperclip: Finding a paperclip is a sign that things are due to get better sooner than you
are expecting them to. This also will ease the organization you have created. Most of all,
stability is coming . It is also indicates that you need to get going as soon as possible if
you have not already on a project you may have delayed or procrastinated for quite
some time. Use your own innate wisdom to do things the way you wish to do them. Not
in a way that is predetermined by the beliefs of others. Only the person who believes is
obligated to live in such a doubt, or fear or even belief.

Dark grey: Denotes strength, elegance and authority. Dark grey also associated with
meanings of industrial, sleek, high-tech, and modern, as well as ornate, glamourous,
graceful, sophisticated.

3.2.2. Motto
All is ‘daijoubu’. Daijoubu comes from the Japanese word which simply means
‘fine’. We are hoping that our company will do well in anything that we are
doing. This also means that our services and products are in high quality for
customers’ satisfaction. We endeavor what the customers need the most and
serve them with the best services so that they can give positive feedback for us
to rely on in order to advance the quality of our company in the future. The

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motto also applies to our workers. In handling their own daily life outside of
work, problems and challenges may occur. With this simple motto, in hope to
help them cope with troubles ahead, they can get through it with ease.

9
4. Background of Partnership
4.1 General Manager
Name of Partners
Identity Card Numbers
Permanent Address
Correspondence Address
E- Mail
Telephone Number/Fax Number
Date of Birth
Marital Status
Academic Qualification
Course Attended
Skills
Experiences
Present Occupation
Previous Business Experience
Fatin Nazira binti Mohd Nadzri
910606-08-5878
Lot 7374, Lorong Pasar 3, Kamunting
Baru Tambahan, 34600 Kamunting,
Perak
B-06-06, The Haven Lakeside
Residence, Jalan Perpaduan, 31400
Ipoh, Perak
fatinnazira6698@gmail.com
011-37885780/05-6885678
06 June 1991
Single
1. Master of Business
Administration,
Universiti Kebangsaan Malaysia
2. Bachelor of Accountancy,
Universiti Malaya
3. Diploma in Accountancy,
Universiti Teknologi MARA
Entrepreneurship Course by MITI
Leadership, Microsoft Excel and
Microsoft PowerPoint
Academic Tutor, Sunway University
Lecturer, Universiti Malaya
Co-owner, Noteworthie
10
4.2 Administration Manager
Name of Partners
Identity Card Numbers
Permanent Address
Correspondence Address
E- Mail
Telephone Number/Fax Number
Date of Birth
Marital Status
Academic Qualification
Course Attended
Skills
Experiences
Present Occupation
Previous Business Experience
Ameer Hakeem bin Ahmad Nor
891214-89-7051
19, Jalan Bukit Mewah 2, Taman Bukit
Mewah, 68000 Ampang, Selangor
B-06-09, The Haven Lakeside
Residence, Jalan Perpaduan, 31400
Ipoh, Perak
ameerhakeemahmadnor@gmail.com
019-4975878/03-4567321
14 December 1989
Single
1. Master of Business
Administration,
Stanford University
2. Bachelor of Science in
Economics with Honours,
London School of Economics
3. A-Level in Economics,
Kolej Yayasan UEM
Entrepreneurship Course by MITI
Microsoft, Java, C++, French language,
Data analysis and Human resource
management
1. Head of Foundation Programme,
KYS Business School
2. Senior Lecturer,
KYS Business School
3. Academic Tutor,
London School of Economics
Head Department of Management,
Sunway University
Co-owner, Uni Paper Products Sdn.
Bhd.
11
4.3 Marketing Manager
Name of Partners
Identity Card Numbers
Permanent Address
Correspondence Address
E- Mail
Telephone Number/Fax Number
Date of Birth
Marital Status
Academic Qualification
Course Attended
Skills
Experiences
Present Occupation
Previous Business Experience
Nik Fatin Zulaikha binti Mohd Fauzhi
930827-01-7174
A-2—23A Taman Apartment Desa Ria,
43300 Balakong, Selangor
A-2—23A Taman Apartment Desa Ria,
43300 Balakong, Selangor
fatinfauzhi@gmail.com
011-1234567/03-20959077
27 August 1993
Single
1. Bachelor of Business (Marketing),
Taylor’s University
2. Bachelor in Business Economics
and Managements,
University of Nottingham, Malaysia.
3. Foundation in Business and
Management,
University of Nottingham, Malaysia.
MAfP: Basic Entrepreneurship Course
Adobe Photoshop, VSCO, Lightroom
CC, Photography, Website making,
Interpersonal communication and
Multitasking
Marketing Support Team, Fashion Valet
Part-time Academic Tutor,
Heriot-Watt University, Malaysia
1. Dropship, Seraphina Shawl
2. Co-founder, madu.majestic
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4.4 Operation Manager
Name of Partners
Identity Card Numbers
Permanent Address
Correspondence Address
E- Mail
Telephone Number/Fax Number
Date of Birth
Marital Status
Academic Qualification
Course Attended
Skills
Experiences
Present Occupation
Previous Business Experience
Nurul Aiman binti Ehsan
930409-87-5010
No 42, Lorong Wangsa 2, Taman Seri
Wangsa, 32040 Seri Manjung, Perak
A-12-09, The Haven Lakeside
Residence, Jalan Perpaduan, 31400
Ipoh, Perak
nurulaimanehsan@gmail.com
016-4012005/03-20959076
09 April 1993
Single
1. Bachelor in Operation
Management,
Universiti Teknologi MARA
2. Diploma in Science,
Universiti Teknologi MARA
1. Course of Operation
Administrative by MARA
2. Entrepreneurship Course by MITI
Great operation planner, Good time
management
Junior Operating Manager, Ernst &
Young
Operation Manager, Difense Konsult
Shareholder, Jalen Sdn. Bhd.
13
 4.5 Financial Manager
Name of Partners
Identity Card Numbers
Permanent Address
Correspondence Address
E- Mail
Telephone Number/Fax Number
Date of Birth
Marital Status
Academic Qualification
Course Attended
Skills
Experiences
Present Occupation
Previous Business Experience
4.
Nur Ainina Hani binti Ghazali
930227-07-5555
No 37, Taman Jaya Mulia, 35400 Tapah
Road, Tapah, Perak
No 37, Taman Jaya Mulia, 35400 Tapah
Road, Tapah, Perak
aininahani@gmail.com
013-4385465/03-6598432
27 February 1993
Single
1. Master of Business Administration,
Stanford University
2. Bachelor of Science in Economics
with Honours,
London School of Economics
3. A-Level in Economics,
Taylor’s University
Entrepreneurship Course by MITI
Financial analysis, Financial risk and
management
Junior Accountant, Al Rajhi Bank
Chartered Accountant, PwC Malaysia
Co-founder, Nina Scarf
14
5. Location of Business

5.1. Physical location of the project

We decided to start our business in front of Politenik Ungku Omar at Ipoh,

Perak because we saw a great potential of business there. Our business location is
located nearby a residential area, school and a university. Thus, it is strategic
because our business can be easily recognize and known to people living there
especially students as they are our target market population.

5.2. Building

Our store will be a double storey building which we will rent for RM2500 per
month. The size of the shop is 20 feet width with 70 feet length. The space is wide
enough to fit all the equipments needed to be fill in the store. There will be some

15
wiring needed to do as we are going to fill up the store with electronic equipments
which require single plug for each of the equipments.
There are already some basic amenities which are ready to be use in and
around the store. Water supply is stable in the area and the building has its own
water tank which is connected to the city’s water supply so there will be no worries in
water shortage.

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MARKETING PLAN

17
6.1 Marketing Objectives

6.1.1 Diverse stationery store for students.

Our main aim is to provide the necessary and specific stationeries
needed by students. Especially, university students and school students. In
university, different courses requires different stationeries needed in
completing daily work. For school students, we will provide useful stationeries
but also eye-catching according to their gender and age.
6.1.2 Priority printing service for students and teachers.
University students specifically can use this service to print out their
notes, assignments and reports with ease. For school teachers, they usually
require a lot of printing or photocopying exercise work for their large number
of students.

6.2 Description of services

The services provided by Daijoubu Stationery are printing and photocopying.

The proposed services are provided to our target customers; university students,
lecturers and school teachers.
Table 6.2.1 Product and Service description

Product Description
Features  Available in online services where customers can
place order for delivery services.
 Trendy and high quality stationary from Japan
which were designed and crafted along with the
advance of art.
 One stop truck 2 times in a month will be
conducted at nearest schools and universities.
Materials  Paper of various sizes (A4, A3, A2, A1, B5) for
photocopy machine ink.
 Introduction to digital printing which provides
economical short and fast tunaround.
Benefits  Help students and teachers in completing their
daily tasks.

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Table 6.2.2 Product and Service ilustration

19
6.3 Target market

6.3.1 Market Segmentation with explanation

Market Segmentation Decription Target Customer

Geogaphic The area around Politeknik University students, lecturers,

Ungku Omar, Ipoh was teachers, school students,
 Ipoh chosen as our business
location due to its high residents.
population of students and
teachers whiah are our main
target market. The shop is
located just by the roadside
where people pass by
everyday making it reachable
for everyone.

 Occupation  Customer who use  University students,

stationery and printing lecturers and school
service in daily work
teachers

 Gender  Needs for stationery  Female customers

and printing services
differs in genderas
female population is
higher than male
population in that area

 Age  People age 10-40  People within age 10-

years old often use 40 years old who still
stationery tools for
school and work stuffs go to school and work

 Education  Higher institution  Design students

students of design
course require
stationery and printing
service as they need
lots stuffs to do their
design projects

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6.4 Market size
6.4.1 Population table
Target Total Target Price/unit Total (RM)
market population customers (RM)
University 1800 950 38.00 36,100.00
Students
Lecturers 150 50 50.00 2,500.00
Teachers 100 30 50.00 1,500.00
School 500 250 20.00 5,000.00
students
TOTAL 45,100.00

Note:
Customer will spend average RM45 per month to buy stationery and printing
service.

6.4.2 Total market size

Total market size = RM 45,100 x 12 months
= RM 541,200 /per year

6.5 Competitors

Table 6.5.1 Competitive analysis

Competitors Strengths Weaknesses
Popular  Longer business hours  Non-reasonable prices
Stationeries  Many promotion and  Bad marketing
advertisement strategies
 Strategic business  Less variety of products
location and services
MPB  Reasonable prices  Shorter business hours
Stationeries  Good marketing  Less promotion and
strategies advertisement
 Variety of products and  Non-strategic business
services location
Bunkuya  Reasonable prices  Shorter business hours
Stationeries  Good marketing  Less promotion and
strategies advertisement

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  Variety of products and  Non-strategic business
services location

6.5.1 Ranking of the competitors

Table 6.5.2 Ranking of the competitors
Rank No Competitors
1 Popular Stationeries
2 MPB Stationeries
3 Bunkuya Stationeries

6.6 Market Share

Table 6.6.1 Market share before the entry of Daijoubu Stationary
Competitor Before entrance Amount
(%) (RM)
Popular Stationeries 45 243,540.00
MPB Stationeries 25 135,300.00
Bunkuya Stationeries 30 162,360.00
TOTAL 100 541,200.00

Table 6.6.2 Market share after the entry of Daijoubu Stationary

Competitor After entrance Amount Percentage of
(%) (RM) loss (%)
Popular Stationeries 42 227304.00 3
MPB Stationeries 23 124,476.00 2
Bunkuya Stationeries 25 135,300.00 5
DAIJOUBU 10 54,120.00 -
Stationery
TOTAL 100 541,200.00 10

6.7 Sales forecast

Table 6.7 Sales Forecasting
Month Sales Forecast
1 54,120.00
2 52,000.00

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 3 53,500.00
4 48,000.00
5 50,000.00
6 51,000.00
7 48,500.00
8 49,600.00
9 48,700.00
10 51,200.00
11 52,000.00
12 54,500.00
Year 1 613,120.00
Year 2 674,432.00
Year 3 775,596.80

6.8 Market strategy

Marketing strategy is a process that allows company to focus on business plan in order
to achive the marketing objectives that have been made before this. It adds on
information regarding target market and fulfill customers’ desires. There are four
elements (4P) which are product, pricing, place and promotion. All these elements are
provided to fulfill customers’ satisfaction.

6.8.1 Product
‘Daijoubu Stationary’ promises to fulfill customers’ satisfaction by maintaining
consistency of high quality of products. We buy ‘super high capacity with ink tank
system’ printers so that it will print out more 4500 sheets per one bottle. Thus, it should
be no problem for customers on how much sheets they want to print it out. Our
company also provides service that can print out drawing paper for architecture’s
students. In order to become succesful company, we ask customers feedback every
month to give their review regarding to our services.

6.8.2 Price
Price is the value exchanged between the seller and the buyer in order for the buyer
to posses, use or experience the product or service offered. Most often, price is in the
form of monetary value paid by the buyer to obtain the product or service.

23
 Our company provided reasonable prices with high quality of services and stationaries
to fulfill customers’ satisfaction. 1 sheet of paper per printing for black & white is RM
0.10 and for colours is RM 0.90. However, if the sheets exceed to 50, we will count
50% from the original prices. It means that 1 sheet of paper per printing for black &
white and colours cost RM 0.05 and RM 0.50.

6.8.3 Place
‘Daijoubu Stationary’ is located at Jalan Raja Mahadi,Ipoh, Perak because there are
school and college areas in front of our company. As they are our targets, we can
provide their needs towards stationary products and printing services.

6.8.4 Promotion
Promotion is one of inisiative to attract customers to use our services instead of
consume others companies services. Promotion is supplement for our company to
achieve marketing objectives. Hence, we have choose few platforms to promote our
company.
i. Social media
In this era of technology, social media is one way to advertise our company as we
created our official facebook and instagram. It is an indication to reach target market
due to world nowdays.
ii. Business card
We stated our information regarding to our company details such as duration of
services, phone numbers, and location so that it can promote our company as well as
they know more about us.
iii. Sales Promotion
A short term of incentive way is organized to purchasing power of target customers.
We decided to make a delivery services to the customers three days a week.
Customers just stated their details in our official email or social media and tell us their
desires. Using this way, it can save their time as students have a lot of assigments to
be completed.

6.9 ORGANISATIONAL CHART FOR MARKETING DEPARTMENT

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 MARKETING MANAGER

PROMOTION PERSONNEL DISTRIBUTION PERSONNEL

6.10 MANPOWER PLANNING

POSITION NUMBER OF STAFFS

Marketing Manager 1

Distribution Personnel 1

Promotion Personnel 1

TOTAL 3

6.11 SCHEDULE OF TASK AND RESPONSIBILITIES

POSITION TASK AND RESPONSIBILITIES

Marketing Manager  Plan marketing strategies.

 Report to General Manager regarding

the perfomances of Marketing
Department.

 Ensure the marketing strategies are

running well.

Promoting  Ensure the promotion is carried out in

a good way.

Advertising  Advertise in various ways in order to

achive the target.

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6.12 SCHEDULE OF REMUNERATION

POSITION QUANTITY MONTHLY EPF SOCSO TOTAL

SALARY 13% 1.75% AMOUNT
(RM) (RM) (RM)
(RM)

Marketing Manager 1 2,400 312 42 2754

Distribution Personnel 1 1,300 169 22.75 1491.75

Marketing Personnel 1 1,300 169 22.75 1491.75

TOTAL 3 5000 650 87.50 5737.50

6.13 Marketing Budget

Table 6.13 Marketing Budget

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 Item Fixed Assets Monthly Other
Expenses Expenses
(RM) (RM)

Fixed Asset
Signboard 800

Working capital
Salary, EPF, SOCSO 5737.50
Sales promotion 300
Advertising 400

Other Expenses
Business cards 70
Others
Grand Opening 500

TOTAL 800 6437.50 570

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 OPERATIONAL PLAN

7.1 Process Planning for Manufacturing

7.1.1 Symbol of Process Chart

28
 Symbol Type of acticity Description

Operation Activity that modify,

transform or give

added value to the

input

Transportation Movement of materials

or goods from one

place to another

Inspection Activity that measure

the standard or quality

Delay Process is delayed

because in process

materials are waiting

for next activity

Storage Finished product or

goods are stored in the

storage area or

warehouse

7.1.2 Process flow chart

29
30
7.1.3 Activity Chart

31
7.2 Operations Layout
7.2.1 Layout based on the product

For the operation layout, the customer will first enter from the main
entrance. Then, they will be serve base on their needs at the moment. For
customers who looks for books and stationery stuffs, the customer can go
to the right side of the store when they enter. As for customer who seeks
for printing and photocopy service, the customer can go to the left side of
the store. The staffs will guide the customer upon using the computer and
photocopy machine. After they are done, the customer can go to the
counter at the end of the store to make payment.

7.3 Production Planning

7.3.1 Sales forecast per month
Output per month
Average sales forecast per month = RM 51,093.33
The sales price = For printing service, every sheet of paper printed is RM0.10
Number of output per month = RM51,093.00/RM0.10 =510,930 unit per month
32
 7.3.2 Number of output per day
If the number of working days per month is 24 days (6 days/week)
= No. of output per month / no. working days per month
= 510,930 unit/24 days
=21,289 unit per day
7.3.3 Number of units per hour
Such as daily working hour = 8 hours
= No. of output per day / daily working hours
= 21,289 unit/8 hrs
=2,661 unit per hrs

7.4 Material Planning

7.4.1 Material Requirement Planning

7.4.1.1 Raw Material Required per Month
No Material Quantity Safety Total Price/Unit Total
Stock Material (RM) Price
5% Requirement (RM)
1 A4 paper 20 box 1 21 50.00 1,050.00
(70gsm)
2 A4 paper 15 box 0.75 15.75 62.50 984.38
(80gsm)
3. Laminate 1 box 0.05 1.05 19.95 20.95
sheets
4 A4 color 5 box 0.25 5.25 27.30 143.33
paper
(80gsm)
5 Fullscap 20 box 1 21 5.50 115.50
paper
6 Zebra 10 carton 0.50 10.50 17.00 178.50
Mildliner
Highlighter
Pens
7 MUJI Gel 50 carton 2.50 52.50 25.00 1,312.50
Ink
Ballpoint

33
 Pens
8 Kokuyo 25 box 1.25 26.25 8.00 210.00
Kado-
Keshi
Eraser
9 Kokuyo 50 boxes 2.50 52.50 60.00 3,150
Campus
Smart Ring
Binder
Notebook
10 8900 50 carton 2.50 52.50 21.00 1,102.50
Tombow
Pencils
TOTAL 8,267.66

7.4.2 Suppliers

Material Supplier
Papers Kiat Loong Stationary Supplier
128, Jalan Petaling, City Centre, 50000
Kuala Lumpur, Wilayah Perseketuan Kuala
Lumpur.
Stationaries GTM Art & Stationary Supplier
5, Jalan Kuchai Maju 1, Kuchai
Entrepeneurs Park, 58200 Kuala Lumpur,
Wilayah Perseketuan Kuala Lumpur.

Morgan Stationary Supplier

33, Jalan Dato Maharajalela, 30000 Ipoh,
Perak, Darul Ridzuan.

7.5 Machine and Equipment Planning

7.5.1 List of machine & equipment

Machine No of machine
Photocopy machine 4
Computer 4
Laminate Machine 1

34
 Binding Machine 1

7.5.2 List of Machine Suppliers

Machine Supplier
Ricoh Photocopy FTEC OFFICE AUTOMATION (M) SDN
Machine BHD
No 16-18, Medan Bendahara 2, 31650 Ipoh,
Perak, Darul Ridzuan.
Binding Machine Tetrix Sdn. Bhd
221, Jalan Sarjana Taman Connaught,
Cheras, 56000 Kuala Lumpur, Wilayah
Persekutuan Kuala Lumpur.
Laminate Machine Tulis Sdn. Bhd
No. 43A 1ST Floor, Block 4,Worldwide
Buisness Centre, Jalan Akido 13/46 Section
13, 40675 Shah Alam, Malysia.
Computer AMT PC Distributors (Perak) Sdn Bhd
No 17, Jalan Medan Ipoh 2, Bnadar Baru
Medan Ipoh, 31400 Ipoh, Perak Darul
Ridzuan.

7.5.2 Machine and Equipment

Item Quantity Price/unit Total Cost
(RM) Monthly
(RM)
Ricoh iR2585w 2 14,800.00 29,600.00
Colour Multi-function
Copier (30ppm)

Canon wi78568 2 13,200 26,400.00

B&W Copier
Dell Desktop wrd347 4 1,809.00 7,236.00
All in One
TOTAL 8 29,809.00 63236.00

35
 7.5.3 Schedule of remuneration
Position No . Monthly EPF SOCSO Amount
Salary (RM) Contribution ( 1.75% )
(13%)
(RM) (RM) ( RM )
Operation Manager 1 1700 221 29.75 1950.75
Operator 1 3 1400 182 24.50 4819.50
TOTAL 6770.25

7.6 Manpower Planning

7.6.1 Organization Chart for Operation Department
Figure 7.6.1 Organizational Chart

OPERATION
MANAGER

OPERATOR 1 OPERATOR 2 OPERATOR 3

7.6.2 List of Operation Personnel

Position No of personel
I Operator Manager 1
Operator 3

7.6.3 Schedule of task and responsibilities

Position Task and Responsibilities
Operational Manager  Plan,control and coordinate the operational
activities.
 Ensure the business operation work effectively
and avoid wasteful resources.
 Responsible to report the performance of
Operational Department to General Manager.

36
 Operator 1  Ensure the work is carry out in safety and healthy
way
Operator 2  Ensure the services and products in high quality.
Operator 3  Responsible in repairing malfunction machine and
equipment.
 Ensure the machines are well operated during
business hours.

7.7 Overhead requirement

7.7.1 Operations Overhead
No Types of Overhead Monthly
Cost (RM)
1 Rental 2,500.00
2 Electricity 1,500.00
3 Water 300.00
4 Internet 500.00
5 Machine maintenance 1,500.00
TOTAL 6,300

7.8 Total Operations Cost

Total Operation Cost = Direct Material Cost (total raw material) + Direct Labor Cost
(total remuneration) + Overhead Cost (total operations overhead)
= RM 8,267.66 + RM 6770.25 + RM 6,300
= RM 21,337.91

7.9 Cost per unit

Cost per unit = Total Operations Cost (RM)
Total number of Output (Output per month)
= RM 21,337.91/ RM 510,930
= RM 0.04
7.10 Productivity Index (PI)
Productivity Index = Total value of Output (Sales forecast per month)
Total Value of input (Total Operation Cost)
= RM 51,093.33/ RM 21,337.91
= RM 2.39

37
7.11 Business and operation hours
Business hour = 14 hours per day (8.00 a.m until 10.00 p.m)
Operating hour = 16 hours per day (7.00 a.m until 11.00 p.m)
(The first shift start from 7.00 a.m to 3.00 p.m and the second shift start from 3.00
p.m to 11.00 p.m)
Working days = 6 days per week ( Monday – Saturday)
7.12 License, permits and regulations required
7.12.1 Company Registration (company registration are made from Companies
Commission of Malaysia)
7.12.2 Company and Employees Income Tax Registration (company and
employees income tax are registered at Inland Revenue Board; a
government statutory agency)
7.12.3 Employees Provident Fund (all the employees are registered and eligible
for the compulsory savings plan and retirement planning from the federal
statutory body under the Ministry of Finance)
7.12.4 Social Security Organisation (all the employees are registered and
protected as accordance with Employees' Social Security Act 1969;
required to contribute monthly according to the percentage given by
government. The workers are eligible to claim for financial aids under two
scheme; workplace accident and invalidity scheme)
7.12.5 Human Resources Development Fund (the employees are covered under
the PSMB Act 2001 in keeping up with the fast-evolving global business
landscape while meeting the company’s aspirations
7.12.6 Business Premise Licenses and Signboard Licenses (application for
business premise licenses and signboard licenses are made from the Ipoh
City Council)
7.12.7 Sales Tax License (company are registered and the sales tax license are
issued and approved by the Royal Malaysian Customs Department

38
7.13 Operations Budget

Item Fixed Assets Monthly Other

Expenses Expenses
(RM) (RM)

Fixed Asset
Machine and equipment 63,236.00
Working Capital
Raw material 8,267.66
Salary, EPF, SOCSO 6,770.25
Operation Overhead 6,300
Carriage Inwards 300
Other Expenses
Maintenance 1,500
Worker Uniform 150
Pre-Operations
Deposit utilities 800
Insurance & Vehicles 300
Road Tax 200
Buisness license &
registration fee 60

TOTAL 63,236.00 21,637.91 3,010.00

39
ADMINISTRATIVE PLAN

40
 8.1 Organizational Chart for Administration and Finance Department

8.2 Manpower Planning

Table 8.2 List of Personnel

Position No of Personnel
 General Manager 1
 Administraton 1
Manager
 Administrative 1
Asisstant
 Clerk 1

8.3 Schedule of Task and Responsibilities

Table 8.3 Task and Responsibilities

Position Task and Responsibilities

GENERAL MANAGER  Plan, implement and control the
management of the business.
 Make sure the database is updated from
time to time.
 Monitor all business process and make sure
all the staff do their work.

 Support operations by supervising staff

ADMINISTRATION  Planning, organizing and implementing
MANAGER administrative systems.

MARKETING  Plan marketing strategies

MANAGER  Make a SWOT analysis for stationery and
printing products.

OPERATIONAL  Identify and list all material required for the

MANAGER products and service.
 Prepare a bill of material required fro a unit

41
 of each product

FINANCIAL MANAGER  Plan budget for every year.

 Give salary to employee
 Make an account (to observe profit and
loss) and balancing sheet.

8.4 Schedule of Remuneration

Table 8.4 Schedule of Remuneration
Position Quantity Monthly EPF SOCSO Total
Salary (RM) (RM)
(RM) (13 %) (1.75 %)
(A) (B) (C) (A)+(B)+(C)
Admin
1 1,700.00 221.00 29.75 1,950.75
Manager

Administrative
1 1,600.00 208.00 28.00 1,836.00
Assistant

Clerk 1 1,500.00 195.00 26.25 1,721.25

TOTAL 5508.00

8.5 Office Furniture, Fitting and Office Supplies

Table 8.5.1 List of Office Furnitures and Fittings
No Type Quantity Price/Unit Total
(RM) (RM)

1 Computer 2 2,500.00 5,000.00

2 Printer 1 1,500.00 1,500.00
3 Telephone 2 100.00 200.00
4 Air Conditioner 1 2,500.00 2,500.00
5 Office table and chair 3 366.00 1,098.00
6 Sofa 1 1,500.00 1,500.00
7 Book shelves 4 97.00 388.00
8 Dustbin 2 30.00 60.00
TOTAL 12,246.00

42
 Table 8.5.2 List of Office Supplies
No Type Quantity Price/Unit Total
(RM) (RM)

1 First Aid Kit 1 70.00 70.00

2 Fire extinguisher 1 300.00 300.00
3 Broom and scoop 1 10.00 10.00
4 File 10 3.00 30.00
5 Logbook 3 4.50 13.50
TOTAL 423.50

8.6 Administration Budget

Table 8.6 Administration Budget
Item Fixed Assets Monthly Other
Expenses Expenses
(RM) (RM)

Fixed Asset
Vehicle 60,000.00
Furniture and fittings 12,246.00

Working capital
Salaries 5,508.00
Utilities 1,200.00
Rental 2,500.00
Other Expenses
Office supplies 423.50

TOTAL 72,246.00 9,208.00 423.50

43
FINANCIAL PLAN

44
9.1 Capital Expenditure

Types of Fixed Assets Estimated Cost (RM) Estimated Economic Life

(years)
Administrative/Organisation
Land & Building -
Office Furniture and Fittings 12,246 5
Vehicle 60,000 5
5
5
Sales/Marketing
Signboard 800 5
5
5
5
Operations/Technical
Machineries and Equipment 63,236 5
5
5
5

Total
136,282

45
9.2 Pre-Operating & Working Capital Projections

Pre-Operating & Incorporation Costs (one -off) RM

Development cost
10,000
Business incorporation -
Deposit (rent, utilities, etc.) 800
Other pre-operating & incorporation costs -
Sales & Marketing Costs (monthly)
Promotions & Advertising 700
Saleries,Wages,EPF & SOCSO 5,738

General & Administrative Costs (monthly)

Salaries, Wages, EPF & SOCSO 5,508
Office supplies 424
Utilities 1,200

Rental 2,500

Operations & Technical Costs (monthly)

Purchase of Raw Materials/Goods 8,268
Carriage Inwards 300
Salaries, Wages, EPF & SOCSO 6,770
Operation Overhead 6,300
Maintenance 1,500

Other Expenditure (annually)

Grand Opening(Launch) , Worker Uniform & Buisness Cards 720
Business license & registration fee 60
Insurance & Vehicle Roadtax 500
Total Pre-Operations & Working Capital Expenditure
51,287

46
Annual Increase in Working Capital (if any)

Year 2 5%
Year 3 5%

Tax Rates

Year 1 26%
Year 2 26%
Year 3 26%

47
9.3 Sales & Purchase Projections

Sales Projections RM
January 2019 54,120
February 2019 52,000
March 2019 53,500
April 2019 48,000
May 2019 50,000
June 2019 51,000
July 2019 48,500
August 2019 49,600
September 2019 48,700
October 2019 51,200
November 2019 52,000
December 2019 54,500
Total 2019 613,120
Total 2020 674,432
Total 2021 775,597

Sales Collections
In the month of sales 80%
One month after sales 10%
Two months after sales 10%

Ending Inventory of Raw Materials RM

End of 2019 800
End of 2020 1,100
End of 2021 1,500

48
Purchase Projections RM
January 2019 8,268
February 2019 8,278
March 2019 8,500
April 2019 8,100
May 2019 8,556
June 2019 8,600
July 2019 8,000
August 2019 8,150
September 2019 8,130
October 2019 8,680
November 2019 8,280
December 2019 8,758
Total 2019 100,300
Total 2020 110,330
Total 2021 126,880

Purchase Payments
In the month of purchase 60%
One month after purchase 40%
Two months after purchase 0%

49
9.4 Project Implementation Cost

Capital Expenditure Cost Sources of Financing

Land & Building
Office Furniture and Fittings 12,246 Cash
Vehicle 60,000 Hire-purchase

Signboard 800 Cash

Machineries and Equipment 63,236 Cash

Working Capital 1 months

Sales & Marketing Costs (monthly) 6,438 Cash
General & Administrative Costs (monthly) 9,632 Cash
Operations & Technical Costs (monthly) 23,138 Loan
Pre-Operating & Incorporation Costs (one-off) 10,800 Cash
Other Expenditure (annually) 1,280 Cash
Provision for Contingencies 5% 9,314 Cash
TOTAL 196,884

50
9.5 Sources Of Project

Own Contributions
Capital Expenditure Cost Loan Hire-Purchase
Cash Existing F. Assets
Land & Building
Office Furniture and Fittings 12,246 12,246
Vehicle 60,000 60,000

Signboard 800 800

Machineries and Equipment 63,236 63,236

Working Capital
Sales & Marketing Costs (monthly) 6,438 6,438
General & Administrative Costs (monthly) 9,632 9,632
Operations & Technical Costs (monthly) 23,138 23,138
Pre-Operating & Incorporation Costs (one-off) 10,800 10,800
Other Expenditure (annually) 1,280 1,280
Provision for Contingencies 9,314 9,314
TOTAL 196,884 113,746 23,138 60,000

Proposed Terms of Loan (if required)

Interest rate 5%
Loan tenure (years) 10

Proposed Terms of Hire-Purchase (if required)

Interest rate 5%
Tenure (years) 5

51
9.6 Loan Ammortization

LOAN AMORTIZATION SCHEDULE

Amount (RM) 23,138
Interest Rate 5%
Duration (yrs) 10
Method Annual Rest
Instalment Payments
Year Principal Balance
Principal Interest Annual Payments
- - - 23,138
1 1,840 1,157 2,996 21,298
2 1,932 1,065 2,996 19,367
3 2,028 968 2,996 17,338
4 2,130 867 2,996 15,209
5 2,236 760 2,996 12,973
6 2,348 649 2,996 10,625
7 2,465 531 2,996 8,160
8 2,588 408 2,996 5,572
9 2,718 279 2,996 2,854
10 2,854 143 2,996 0

9.7 Hire- Purchase Repayment Schedule

HIRE-PURCHASE REPAYMENT SCHEDULE

Amount (RM) 60,000
Interest Rate 5%
Duration (yrs) 5

Bayaran Ansuran
Tahun Baki Pokok
Pokok Faedah BayaranTahunan
- - - 60,000
1 12,000 3,000 15,000 48,000
2 12,000 3,000 15,000 36,000
3 12,000 3,000 15,000 24,000
4 12,000 3,000 15,000 12,000
5 12,000 3,000 15,000 -

52
9.8 Depriciation Of Fixed Assets

Type of Fixed Asset Office Furniture and Fittings

Cost (RM) 12,246
Depreciation Method Straight Line
Economic Life (yrs) 5
Annual Accumulated
Year Book Value
Depreciation Depreciation
- - 12,246
1 2,449 2,449 9,797
2 2,449 4,898 7,348
3 2,449 7,348 4,898
4 2,449 9,797 2,449
5 2,449 12,246 -

Type of Fixed Asset Vehicle

Cost (RM) 60,000
Depreciation Method Straight Line
Economic Life (yrs) 5
Annual Accumulated
Year Book Value
Depreciation Depreciation
- - 60,000
1 12,000 12,000 48,000
2 12,000 24,000 36,000
3 12,000 36,000 24,000
4 12,000 48,000 12,000
5 12,000 60,000 -

Type of Fixed Asset Signboard

Cost (RM) 800
Depreciation Method Straight Line
Economic Life (yrs) 5
Annual Accumulated
Year Book Value
Depreciation Depreciation
- - 800
1 160 160 640
2 160 320 480
3 160 480 320
4 160 640 160
5 160 800 -

Type of Fixed Asset Machineries and Equipment

Cost (RM) 63,236
Depreciation Method Straight Line
Economic Life (yrs) 5
Annual Accumulated
Year Book Value
Depreciation Depreciation
- - 63,236
1 12,647 12,647 50,589
2 12,647 25,294 37,942
3 12,647 37,942 25,294
4 12,647 50,589 12,647
5 12,647 63,236 -

53
9.9 Pro-forma Cash Flow Statement

2019 MONTHLY CASH FLOW

2019 2020 2021
MONTH Pre-Operations January February March April May June July August September October November December

CASH INFLOW
113,746 113,746 0 0
Capital (Cash)
Loan 23,138 23,138 0 0
Cash Sales 43,296 41,600 42,800 38,400 40,000 40,800 38,800 39,680 38,960 40,960 41,600 43,600 490,496 539,546 620,477
Collection of Accounts Receivable 0 5,412 10,612 10,550 10,150 9,800 10,100 9,950 9,810 9,830 9,990 10,320 106,524 134,126 152,590

TOTAL CASH RECEIPT 136,884 43,296 47,012 53,412 48,950 50,150 50,600 48,900 49,630 48,770 50,790 51,590 53,920 733,904 673,671 773,068 0 0

CASH OUTFLOW

Pre-operating & Incorporation Expenditure 10,800 10,800

Sales & Marketing Expenditure 6,438 6,438 6,438 6,438 6,438 6,438 6,438 6,438 6,438 6,438 6,438 6,438 77,256 81,119 85,175 0 0
General & Administrative Expenditure 9,632 9,632 9,632 9,632 9,632 9,632 9,632 9,632 9,632 9,632 9,632 9,632 115,578 121,357 127,425
Operations & Technical Expenditure 19,831 23,144 23,281 23,130 23,244 23,452 23,110 22,960 23,008 23,330 23,310 23,437 275,236 293,680 316,990
Other Expenditure 1,280 1,280 1,344 1,411
Purchase of Fixed Assets 76,282 76,282
Hire-Purchase Repayment:
Principal 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 12,000 12,000 12,000
Interest 250 250 250 250 250 250 250 250 250 250 250 250 3,000 3,000 3,000
Loan Repayment:
Principal 153 153 153 153 153 153 153 153 153 153 153 153 1,840 1,932 2,028
Interest 96 96 96 96 96 96 96 96 96 96 96 96 1,157 1,065 968
Tax Payable 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
TOTAL CASH OUTFLOW 87,082 38,680 40,713 40,850 40,699 40,813 41,022 40,679 40,529 40,577 40,899 40,879 41,006 574,429 515,496 548,997 0 0
CASH SURPLUS (DEFICIT) 49,802 4,616 6,299 12,562 8,251 9,337 9,578 8,221 9,101 8,193 9,891 10,711 12,914 159,475 158,175 224,071 0
BEGINNING CASH BALANCE 49,802 54,418 60,717 73,278 81,529 90,866 100,445 108,666 117,766 125,959 135,850 146,561 0 159,475 317,650
ENDING CASH BALANCE 49,802 54,418 60,717 73,278 81,529 90,866 100,445 108,666 117,766 125,959 135,850 146,561 159,475 159,475 317,650 541,721

Total Cash Total Cash Ending

SUMMARY Inflows Outflows Balance
2019 733,904 574,429 159,475
2020 673,671 515,496 317,650
2021 773,068 548,997 541,721

54
9.9 Pro-forma Income Statement

Years 2019 2020 2021

Sales 613,120 674,432 775,597

Less: Expenditure
Pre-Operating & Incorporation Expenditure 10,000
General & Administrative Expenditure 115,578 121,357 127,425
Sales & Marketing Expenditure 77,256 81,119 85,175
Operations & Technical Expenditure 278,740 297,692 323,610 #VALUE! #VALUE!
Other Expenditure 1,280 1,344 1,411
Interest on Hire-Purchase 3,000 3,000 3,000
Interest on Loan 1,157 1,065 968
Depreciation of Fixed Assets 27,256 27,256 27,256 #VALUE! #VALUE!
Total Expenditure 514,267 532,833 568,845
Net Income Before Tax 98,853 141,599 206,752 #VALUE! #VALUE!
Tax 0 0 0 #VALUE! #VALUE!
Net Income After Tax 98,853 141,599 206,752 #VALUE! #VALUE!
Accumulated Net Income 98,853 240,452 447,204 #VALUE! #VALUE!

Total
SUMMARY Total Sales Net Income
Expenditure
2019 613,120 514,267 98,853
2020 674,432 141,599 141,599
2021 775,597 206,752 206,752

55
9.10 Pro-forma Balance Sheet

2019 2020 2021

ASSETS

Non-Current Assets (Book Value)

Land & Building
Other Fixed Assets 109,026 81,769 54,513
Other Assets
Deposit 800 800 800
109,826 82,569 55,313
Current Assets

Inventory 0 0 0
Accounts Receivable 16,100 16,861 19,390
Cash Balance 159,475 317,650 541,721
175,575 334,511 561,111

TOTAL ASSETS 285,400 417,080 616,423

Owners' Equity
Capital 113,746 113,746 113,746
Accumulated Income 98,853 240,452 447,204 #VALUE! #VALUE!
212,599 354,198 560,950 #VALUE! #VALUE!
Long-Term Liabilities
Loan Balance 21,298 19,367 17,338
Hire-Purchase Balance 48,000 36,000 24,000 #VALUE! #VALUE!
69,298 55,367 41,338 #VALUE! #VALUE!
Current Liabilities
Accounts Payable 3,503 7,515 14,135

TOTAL EQUITY & LIABILITIES 285,400 417,080 616,423 #VALUE! #VALUE!

56
9.11 Financial Performance

Financial Ratio Analysis 2019 2020 2021 2022 2023

LIQUIDITY
Current Ratio 50 45 40 #VALUE! #VALUE!
Quick Ratio (Acid Test) 50 45 40 #VALUE! #VALUE!

EFFICIENCY
Receivable Turnover 8 8 8 #VALUE! #VALUE!
Inventory Turnover NA NA NA NA NA

PROFITABILITY
Gross Profit Margin NA NA NA NA NA
Net Profit Margin 16.12% 21.00% 26.66% #VALUE! #VALUE!
Return on Assets 34.64% 33.95% 33.54% #VALUE! #VALUE!
Return on Equity 46.50% 39.98% 36.86% #VALUE! #VALUE!

SOLVENCY
Debt to Equity 34.24% 17.75% 9.89% #VALUE! #VALUE!
Debt to Assets 25.51% 15.08% 9.00% #VALUE! #VALUE!
Time Interest Earned 84 132 213 #VALUE! #VALUE!

Break-even Analysis 2019 2020 2021

Total projected sales(RM) 613,120 674,432 775,597
Total variable costs (cost of sales)
Contribution margin NA NA NA NA NA
Contribution margin ratio NA NA NA NA NA
Fixed costs NA NA NA NA NA
Total costs 514,267 532,833 568,845
Net Profit 98,853 141,599 206,752 #VALUE! #VALUE!
Break-even sales 514,267 532,833 568,845
Percentage of break-even to sales 84% 79% 73% #VALUE! #VALUE!

57
CONCLUSION

58
 CONCLUSION

As a conclusion, we manage to finish preparing our business plan within the

time range. Even though we went through of hardship we have gained new
experience and knowledge as well and it is very beneficial. In hope, this business can
be proceeded smoothly and more successful towards the future. As the main target,
we would like to achieve high profit in this business although the number of rival is
quite many. Thankfully, given great cooperation from each members of this company,
the business plan was managed to be completed.

With our hard work and dedication, we hope that our vision and mission for
Daijoubu Stationery could be achieved successfully in and out of Malaysia. Using our
motto, we will do our very best in becoming a very well known stationery shop by the
whole community. Aside from that, we hope that we will have more variety of product
in our shop so that we can attract more customers.

Finally, carrying the responsibility and dedication which in no doubt that

success is in our grasps. In order to improve our business performance, we will take
any chance given directly or indirectly.

59
APPENDICES

60
PARTNERSHIP AGREEMENT

61
 PARTNERSHIP AGREEMENT

The partnership agreement has been prepared on 18th November 2018 by the provision
stated in the Section 26 of Partnership Act 1961. We agreed to be one of the members in
Daijoubu Stationary as partnership of this company.

Below is the names of partners that involved in this business:

NAME STUDENT ID
FATIN NAZIRA BINTI MOHD NADZRI 2016695684
AMEER HAKEEM BIN AHMAD NOR 2016487514
NIK FATIN ZULAIKHA BINTI MOHD 2016482182
FAUZHI
NURUL AIMAN BINTI EHSAN 2016639464
NUR AININA HANI BINTI GHAZALI 2016639606

We agreed to participate in the business advertisement had agreed to establish a

partnership business and abide to the rules and regulations as stated below:

1. All the partners are entitled to share profits of the business equally and all the losses
will be contributed equally between partners. The percentage of profits and losses
sharing is 25% for each partner.
2. Interests are not payable on partner’s capital.
3. All partners have the rights in the profits made by the business according to the
percentage of capital contribution (25%).
4. All partners will bear the same percentage of capital contribution if any losses occur.
But, a person needs to bear the loss personally IF the losses are caused individually.
5. Each partner is entitled to actively participate and take part in the management of the
business operation.
6. In the nature of business, there is no change can be made without the consent of all
existing members.
7. Any decision made related to the business can be decided by the majority of the
partners. But any changes that regularly occur need to be made with consensus
from all partners.
8. New partners cannot be introduced as a partner in this business unless it was agreed
by all partners.
9. A partner may withdraw their profits after getting the consent of other partners.
10. All partners are not allowed to take more than 30 days holiday leaves in a year, but
only if it is an emergency matters, then they are allowed to take the leaves.

62
 11. All business account books need to be kept at the main business premises. Partners
are allowed to check through the books only with the consent of all other partners.

Signatures:

…………………………………
(FATIN NAZIRA BINTI MOHD NADZRI)
GENERAL MANAGER

…………………………………
(AMEER HAKEEM BIN AHMAD NOOR)
ADMINISTRATIVE MANAGER

…………………………………
(NIK FATIN ZULAIKHA BINTI MOHD FAUZHI)
MARKETING MANAGER

…………………………………..
(NURUL AIMAN BINTI EHSAN)
OPERATIONAL MANAGER

……………………………………
(NUR AININA HANI BINTI GHAZALI)
FINANCIAL MANAGER

63
64