JOB TITLE Salesman/ Retail Salesperson Department

REPORTS TO Shop Owner Mobile Shop

Salary Package Offered: $ TBD

Duration: Permanent
Job Purpose:
We are looking for a Retail Sales Representative to provide excellent customer service and
meet sales criteria for our business.

Candidates with strong communication skills who can make customers feel welcome in our
store will stand out. You will help identify client needs, present and answer questions about
our products and services and recommend solutions. A positive attitude and a desire to
promptly resolve potential customer issues or complaints will make you successful in this
role.

Key Responsibilities:

 To greet and direct customers

 To provide accurate information (e.g. product features, pricing and after-sales
services)
 To answer customers’ questions about specific products/services
 To conduct price and feature comparisons to facilitate purchasing
 To cross-sell products
 To ensure racks are fully stocked
 To manage returns of merchandise
 To coordinate with the Retail Sales Representatives team to provide excellent
customer service (especially during peak times)
 To inform customers about discounts and special offers
 To provide customer feedback to the Shop Manager/Owner
 To stay up-to-date with new products/services

Working Conditions:

Work indoors most of the time. May occasionally attend outdoor events. Work
somewhat close to other people. They may share working space with coworkers.

Knowledge, Skills and Attitudes:

Page 1 of 2 ______________
Employee Initials
  Proven work experience as a Retail Sales Representative, Sales Associate or
similar role
 Understanding of the retail sales process
 Familiarity with consumer behavior principles
 Knowledge of inventory stocking procedures
 Basic math skills
 Track record of achieving sales quotas
 Excellent communication skills, capable of building trusting relationships
 Ability to perform in fast-paced environments
 Flexibility to work various shifts

Qualification/ Experience:

 Candidate should at least have a High school degree

 BSc in Marketing or related field is a plus

Signatures

This job description has been approved by:

Manager ______________________________________ Date ________________

HR __________________________________________ Date _________________

Employee signature below indicates the employee's understanding of the

requirements, essential functions and duties of the position.

Employee ______________________________________ Date __________________

Page 2 of 2 ______________
Employee Initials