Bahagian A

[50 markah]
Jawab mana-mana lima soalan daripada bahagian ini.

1 (a) Huraikan dua kaedah yang digunakan oleh organisasi bukan bermotifkan untung untuk menjalankan
perniagaan.
(4 markah)

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(b Rajah 1 merujuk kepada kategori sektor sekunder.

)

Pembuatan dan pengilangan

Sektor sekunder
Pembekalan tenaga

Pembinaan

Terangkan X [3
markah]

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 (c) Gambar 1 menunjukkan liputan perkhidmatan sebuah syarikat penerbangan

Gambar 1

Jelaskan skala perniagaan syarikat tersebut. [3 markah]

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2 (a) Apakah maksud misi [2

markah]

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(b) Jelaskan peranan bahagian fungsian jualan dalam sesebuah organisasi perniagaan [4 markah]

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 (c) Gambar 2 dan Gambar 3 menunjukkan dua buah organisasi perniagaan.

Gambar 2 Gambar 3

Bagaimanakah bahagian fungsian kewangan Gambar 3 berinteraksi dengan Gambar 2? [4

markah]

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3 (a) Terangkan dua kesan deflasi kepada negara. [4 markah]

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(b) Dialog berikut adalah perbualan di antara Encik Azmi, pengurus pengeluaran dengan Encik Malik, pengurus
pembelian di syarikat pengeluaran produk sejuk beku.

Encik Azmi : Penyelia bahagian pengeluaran melaporkan kekurangan stok

bahan mentah sedangkan banyak tempahan perlu dipenuhi

Encik Malik : Kalau begitu, hantarkan segera senarai keperluan kepada saya
untuk tindakan

Bagaimanakah aplikasi teknologi maklumat dapat digunakan untuk mengatasi masalah tersebut ?
[4 markah]

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 (c) Jelaskan kepentingan pasaran baharu kepada usahawan. [2 markah]

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4 (a) Jelaskan sumber pembiayaan sewa beli kepada sesebuah negara [5 markah]

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(b) Syarikat MKA Sdn. Bhd. merupakan sebuah agensi pengiklanan. Syarikat ini memerlukan seorang pekerja
yang mahir dalam bidang seni, teknologi maklumat serta selok belok dunia pengiklanan untuk mengisi
kekosongan jawatan pereka bentuk pengiklanan.
Bagaimanakah kemahiran kebolehkerjaan yang ada pada seorang pekerja dapat membantu kejayaan sesebuah
perniagaan? [5 markah]

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5 (a) Jelaskan faktor lokasi sebagai penyumbang dalam memulakan perniagaan

[6 markah]

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 (b) Maklumat berikut berkaitan urus niaga perniagaan Kedai Roti Esah sepanjang bulan April 2020.

Tarikh Urus Niaga Butiran Urus Niaga

20 April Bayar sewa kedai sebanyak RM1 200
25 April Bayar bil elektrik rumah sebanyak RM200
Jelaskan dokumen perniagaan bagi setiap urusniaga tersebut. [4
markah]

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6 (a) Jelaskan kegunaan penyata kewangan. [6

markah]

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(b) Sambutan yang menggalakkan terhadap produk Syarikat Makanan Laut Aisyah memerlukan syarikat itu
meningkatkan pengeluaran. Tambahan modal diperlukan sebanyak RM40 000 untuk meningkatkan
keupayaan pengeluarannya. Semasa memohon pinjaman, pihak bank meminta syarikat menyediakan
rancangan perniagaan.

Mengapakah pihak bank berbuat demikian ? [4 markah]

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 Bahagian B
[ 30 markah ]
Jawab mana-mana dua soalan daripada bahagian ini.

7 Maklumat berikut berkenaan dengan sebuah perniagaan.

Amin dan Afiq mempunyai sebuah perniagaan perkongsian yang menjual komponen
komputer. Mereka bercita-cita untuk memperluas pasaran komponen komputer
keluaran mereka ke peringkat antarabangsa. Oleh itu, mereka perlu mendapatkan lebih
banyak bekalan tetapi mereka menghadapi masalah kekurangan modal.

Setelah berbincang, mereka bersepakat untuk meggabungkan perniagaan perkongsian

mereka dengan sebuah syarikat sendirian berhad utuk membuka sebuah kilang
mengeluarkan komponen komputer bagi mencapai cita-cita mereka.

(a Kenal pasti jenis gabungan perniagaan baharu yang mereka tubuhkan.

Jelaskan. [5
markah]

(a) Terangkan prosedur pendaftaran perniagaan bagi gabungan tersebut . [6 markah]

(b) Jelaskan faktor persekitaran luaran yang dapat menjayakan hasrat gabungan perniagaan
tersebut. [4 markah]

8 Maklumat berikut merupakan objektif Syarikat Baja Agro Sdn. Bhd.

Syarikat Sutra Travel Sdn. Bhd. Merupakan sebuah agensi pelancongan yang
memiliki asset seperti berikut.

 Bangunan pejabat di Ampang, Selangor

 6 buah bas pesiaran
 Peralatan pejabat

Sempena Tahun Melawat Malaysia 2020, syarikat menjangkakan akan menerima

lebih ramai pelancong. Pada masa yang sama, syarikat menghadapi masalah pemandu
pelancong yang sering bertukar ganti kerana berhenti kerja. Ahli Lembaga pengarah
bimbang masalah ini akan menjejaskan operasi dan prestasi syarikat.

(a Jelaskan prosedur pengurusan sumber yang dimiliki oleh Syarikat Sutra Travel Sdn
Bhd.
[6 markah]

(a) Bagaimanakah Syarikat Sutra Travel Sdn. Bhd. Menangani masalah pemandu
pelancong syarikatnya? [4 markah]

(b) Sebagai pengusaha Syarikat Sutra Travel, apakah yang boleh anda sumbangkan untuk
 menjayakan Tahun Melawat Malaysia 2020? [5 markah]

9 Maklumat berikut merupakan objektif Syarikat Baja Agro Sdn. Bhd.

 Untuk menguasai 50% syer pasaran bagi produk agrokimia

 Untuk menduduki tempat ketiga teratas dari segi jualan produk agrokimia di
Malaysia dalam tempoh tiga tahun.

(a Mengapakah syarikat perlu menetapkan objektif untuk perniagaan tersebut. [5

markah]

(a) Objektif syarikat tersebut menepati ciri-ciri objektif yang baik.

Jelaskan. [5 markah]

(b) Bagaimanakah faktor dalaman dapat membantu syarikat mencapai sasaran tersebut ?
[5 markah]
 Bahagian C
[20 markah]
Soalan ini wajib dijawab

10 Puan Suria merupakan pemilik Taska Adik Comel (TAC) yang beroperasi sejak lima tahun lalu di Melaka.
TAC telah mempunyai tiga buah cawangan iaitu di Masjid Tanah, Ayer Keroh, dan Merlimau.
Perkembangan perniagaan TAC ini telah menarik minat rakannya, Puan Azah untuk menjadi rakan kongsi
dalam perniagaan ini. Puan Suria perlu melihat kewajaran TAC untuk menerima rakannya sebelum membuat
keputusan.

Sejak akhir-akhir ini, Puan Suria telah menerima aduan daripada seorang penjaga tentang pengasuh di
cawangan Merlimau dalam mengendalikan anak-anak asuhan. Tindakan segera perlu dilakukan bagi
menangani masalah ini apabila Puan Suria mendapati beberapa orang penjaga mula mengeluarkan anak
mereka daripada cawangan tersebut.

Pengurus cawangan mencadangkan pemasangan kain rentang di setiap cawangan Melaka untuk
mempromosikan TAC namun Puan Suria berasa cara ini kurang sesuai digunakan.

Masalah ini menjejaskan jumlah pendapatan TAC. Puan Suria meminta pengurus kewangan
membentangkan penyata pendapatan TAC bagi tahun berakhir 31 Disember 2019. Berikut merupakan
penyata pendapatan tersebut.

Taska Adik Comel

Akaun Perdagangan Dan Untung Rugi bagi tahun berakhir 31 Disember 2019
RM
RM
Pendapatan
Yuran Pendaftaran
3 100
Yuran Bulanan
195 300
Pendapatan bersih 198 000

Tolak : Belanja
Belian bahan makanan
20 300
Sewa
28 800
Gaji
18 100
Promosi
150
Utiliti
6 200
Belanja am
3 500
(77 050)
Untung Bersih 121 350

Puan Suria membuat perbandingan penyata pendapatan yang dibentangkan dengan maklumat kewangan
tahun 2018 untuk mengukur tahap kecekapan pengurusan TAC.
Maklumat kewangan 2018 adalah seperti berikut
 Pendapatan Bersih / Jualan Bersih Untung Bersih

RM244 100 Rm190 700

Berdasarkan kes tersebut, jawab soalan berikut

(a) Wajarkah Puan Suria menerima rakannya sebagai rakan kongsi.

Kemukakan alas an anda [3 markah]

(b) Jelaskan tindakan yang perlu diambil oleh pengurus sumber manusia TAC bagi
meningkatkan mutu perkhidmatan di cawangan Merlimau. [5 markah]

(c) (i) Mengapakah Puan Suria berasa cadangan pengurus cawangan kurang sesuai ?
Jelaskan. [4 markah]

(ii) Cadangkan kaedah pengiklanan yang lebih berkesan kepada Puan Suria.
[3 markah]

(d) Tafsirkan kedudukan kewangan TAC berdasarkan peratus margin untung bersih.
[5 markah]
RUANGAN JAWAPAN SOALAN 7

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RUANGAN JAWAPAN SOALAN 8

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RUANGAN JAWAPAN SOALAN 9

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RUANGAN JAWAPAN SOALAN 10

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