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Barriers in Communication.

The fundamental condition for creating a positive doctor-patient relationship is effective


communication between the two parties. Quality care depends on safe procedures and
efficient, patient-centered communication. An effective doctor-patient relationship can
help patients control their emotions, better understand medical information, and identify
their needs, expectations, and perspectives. Doctors with stronger interpersonal and
communication skills are able to identify issues early, avoid medical emergencies and
costly interventions, and give their patients more assistance. According to recent studies,
poor communication among medical staff members is one of the main reasons for
medical mistakes and patient injury. In the doctor-patient relationship, there are several
obstacles to effective communication, including patients' worry and terror, doctors'
workload, their fear of litigation, their fear of being physically or verbally abused, and
their unreasonable expectations. The current study looked into the obstacles to
developing effective patient-doctor communication. According to the study's findings,
communication barriers are a group of elements that hinder the development of effective
communication between the doctor and patient or lower the quality of that
communication. These elements include patients' cultural differences, the doctor's
unprofessional behavior, the doctor's sense of superiority, and the lack of supportive
services in the healthcare system.

1. Misperception of the physician's identity


2. Unprofessional behavior of the physician
3. Physician’s sense of self-superiority
4. Patients' cultural differences
5. Lack of supportive services in the healthcare system

This study demonstrated that communication difficulties between a doctor and patient are not
just a result of doctors' training. These difficulties are influenced in part by the patients' cultures.
The organizational structure of the medical and management systems is closely tied to another
aspect of these difficulties. Patient safety issues, negative effects on public perception, a
reduction in the empathy between the physician and patient, and difficulties with medical
professionalism are just a few of the negative outcomes of poor patient-physician
communication. The number of complaints from the doctors rises when treatment is not
adequate. As a result, it is important to give serious thought to holding a program about
physician-patient communication skills in the form of workshops, textbooks, and ongoing
training for doctors.

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