AHMAD BITAR

CONTACTS:
• Phone: +971 58 219 6493.
• Email: ahmad_bitar2006@hotmail.com .
• Address: Dubai, UAE.
Objective Statements:
• Results-driven retail manager with a proven track record in luxury brands and extensive leadership experience. Adept at driving sales growth, exceeding targets,
and enhancing customer satisfaction. Recognized for implementing impactful employee development initiatives, fostering a positive work environment, and
optimizing operational efficiency. Fluent in Arabic and English.
Experience:
Operation Manager,
BITAR General & Legal Services W.L.L | Istanbul, Turkey | March 2021 – Present.
• Managed seamless shipping operations to GCC countries, ensuring timely delivery and customer satisfaction.
• Developed logistics strategies for shipping delicate and high-value products, maintaining product integrity.
• Established strong partnerships with shipping providers, optimizing cost-effectiveness and reliability.
• Coordinated tourism services, hiring experienced guides for exceptional customer experiences.
• Provided expert legal services on trading, governmental submissions, and residency permits.
• Received commendations for outstanding customer service and efficient execution of services.
General Manager,
Mastering General Services W.L.L | Doha, Qatar | Nov 2017 - Dec 2021.
• Founded and managed a successful car care center, achieving exceptional cleaning, polishing, and leather services.
• Implemented effective marketing strategies, resulting in increased customer base and sales.
• Secured contracts with prominent clients, including financial institutions, for cleaning services.
• Optimized cost management through efficient accounting and invoicing systems.
• Led a skilled and motivated team, ensuring exceptional service delivery.
Retail Supervisor & Boutique Manager,
CLARINS CFG Group | Gulf Beauty international | Doha, Qatar | Sep 2016 - Oct 2017.
• Supervised and motivated a team of 32 beauty consultants, exceeding sales targets.
• Implemented effective retail strategies, improving product visibility and increasing sales.
• Developed strong retailer relationships, optimizing product placement and brand representation.
• Played a key role in successful boutique launches, driving revenue growth.
• Trained and mentored beauty consultants, enhancing their product knowledge and sales skills.
Retail Manager,
Perfumes Christian Dior | MERCH Trading | Doha, Qatar | Jan 2014 - Nov 2016.
• Achieved consistent sales growth, exceeding targets as the Dior makeup retail manager.
• Implemented effective sales and marketing strategies, increasing market share and revenue.
• Led a high-performing team of 45 beauty consultants, delivering exceptional customer service.
• Developed impactful visual merchandising displays, optimizing the customer experience.
• Established strong relationships with suppliers and retail partners.
• Analyzed market trends and customer preferences, identifying opportunities for expansion and profitability.
• Optimized operational efficiency and implemented cost-saving measures.
• Trained and coached team members, achieving multiple sales performance awards.
• Implemented customer retention strategies, resulting in a loyal customer base.
Retail Supervisor,
Christian Dior | MERCH TRADING | Doha, Qatar | Jan 2013 - Nov 2014.
• Managed and supervised a team of 45 Beauty consultants, ensuring exceptional customer service and sales performance.
• Implemented effective sales strategies, achieving consistently high sales numbers and customer satisfaction.
• Developed strong customer relationships, providing personalized beauty advice and recommendations.
• Played a key role in driving brand awareness and achieving sell-out targets through strategic merchandising and promotions.
• Actively monitored sales data, identifying trends and opportunities for improvement.
• Led successful new product launches, increasing sales and customer engagement.
• Received recognition for exceeding sales targets and KPIs.
• Trained and mentored beauty consultants, ensuring product knowledge and sales skills.
Fragrance Advisor,
L'Oréal Group| SALAM INTERNATIONAL | Doha, Qatar | NOV 2009 – JAN 2013.
• Provided expert guidance and assistance to customers in selecting fragrances from luxury perfume brands within the L'Oréal Group.
• Exceeded monthly sales targets and contributed to a 20% increase in fragrance department revenue.
• Developed a personalized customer profiling system, resulting in a 30% increase in customer satisfaction scores.
• Recognized as "Top Performer of the Year" in 2012 for exceptional sales performance and customer service skills.
Skills:
• Proficient in MS Office and reporting
• Sales and Revenue Generation
• Customer Service Excellence
• Brand and Product Knowledge
• Team Leadership and Management
• Merchandising and Visual Presentation
• Relationship Building
• Sales Analysis and Reporting
• Luxury Brand Ambassadorship
• Adaptability and Flexibility
• Business Acumen
Education:
• Bachelor's Degree in General Electricity | industrial college, Damascus, Syria (2008)
Languages:
• Arabic (Native)
• English (Fluent)
References:
Available upon request