Date/Month Week/days Test case written Test case Executed

14-Nov Monday 2 2
15-Nov Tuesday
16-Nov Wednesday 2 2
17-Nov Thursday
18-Nov Friday 2 4
Total 6 8

Story No. Module Status Defect ID

STRY0053437 Software Asset Pass

STRY0025704 Missing stories in Sprint 19

STRY0017908 need to write test case STRY0018666
STRY0010753
STRY0010792
Overall test 1050
cases(MTM)

Deleted test cases 34, 31, 8

Sprint 25 till 53, Sprint 28 till

Automation 541 Automation (Smoke) 27

Sprint 26 Sprint 27
STRY0012657 PPM (Dev tested) STRY0038917 Rate cards
STRY0035762 Visual task board STRY0036606 Rate cards
STRY0017222 Knowledge STRY0037406 Incient
STRY0037401 Story STRY0014241 Change
STRY0014229 Knowledge STRY0040173 VMO
STRY0019475 Knowledge STRY0039723 Time cards
STRY0032938 Knowledge STRY0039724 Time cards
STRY0020971 Knowledge STRY0036608 Change
STRY0038570 IT Vertical and Division STRY0039874 PPM
STRY0022426 Knowledge STRY0041013 VMO
STRY0028238 Incient STRY0039744 PPM (Decision)
STRY0039179 Time cards STRY0039701 Time cards
STRY0039710 Time cards STRY0040162 Incident
STRY0010595 Knowledge
Sprint 28 STRY0041382 Incident
STRY0041966 PPM
STRY0041962 PPM
STRY0041968 PPM (Decision) Sprint 29 Patch 12 hot fix
STRY0041979 PPM (Issue) STRY0039725 Time cards
STRY0041989 PPM (Risk) STRY0043511 PPM
STRY0041011 CI Location STRY0041273 VMO
STRY0041973 PPM (Decision) STRY0041272 VMO
STRY0041964 PPM STRY0041745 Knowledge
STRY0042193 PPM (Risk) STRY0045575 PPM
STRY0041970 PPM (Decision) STRY0015941 AFE
STRY0041756 PPM
STRY0042257 PPM Sprint 31
STRY0042427 PPM STRY0043256 VMO
STRY0043254 Fast track (VMO) STRY0045388 Problem
STRY0042385 Fast track (Contract) STRY0023796 Time cards
STRY0041750 VMO STRY0022428 Change
STRY0040291 Incident STRY0049301 Incident
STRY0042384 VMO STRY0043257 VMO
STRY0041753 VMO STRY0027900 IPC
STRY0040469 Incident STRY0047167 VMO

Incident
STRY0039720 STRY0042535 Demand
STRY0042434 PPM STRY0041006 Knowledge
STRY0039055 Time card STRY0039728 CMDB
STRY0046008 AFE
Sprint 30
STRY0041012 VMO Sprint 33
STRY0050253 VTB (optional) STRY0029365 PPM
STRY0024719 CMDB STRY0039878 Change
STRY0028918 Profile STRY0043945 Change
STRY0033343 Change STRY0045370 Incident
STRY0038739 Knowledge STRY0045994 Time cards
STRY0041752 VMO STRY0046013 VMO
STRY0042379 VMO STRY0046744 VMO
STRY0043260 Knowledge STRY0046745 Contract
STRY0046988 CMDB STRY0050612 Contract
STRY0046023 VMO STRY0052181 VMO
STRY0041748 VMO STRY0052303 AFE
STRY0028441 PPM STRY0052310 AFE
STRY0017215 Change STRY0053466 PPM
STRY0041009 CMDB STRY0055084 Software asset
STRY0042022 Change STRY0055600 Asset

Sprint 32
STRY0039730 CMDB (NO TC) Sprint 35
STRY0041008 Incident STRY0018539 PPM
STRY0042380 AFE STRY0041274 Change
STRY0027306 AFE STRY0041279 VMO
STRY0049299 Time cards STRY0046036 IPC
STRY0028444 PPM STRY0050606 Knowledge
STRY0039729 CMDB (Ready) STRY0052171 Knowledge
STRY0047164 CMDB STRY0053433 IPC
STRY0052306 AFE STRY0054951 Service Catalog
STRY0052309 AFE STRY0056807 Contract
STRY0045395 VMO
STRY0029362 Global search Sprint 36
STRY0052312 AFE STRY0017221 Knowledge
STRY0049300 Asset STRY0018539 Demand
STRY0014726 Incident STRY0041278 VMO
STRY0052938 CMDB STRY0042381 Knowledge
STRY0051529 IPC
Sprint 34 STRY0053437 VMO
STRY0010527 Knowledge STRY0054229 Incident
STRY0010827 Service Catalog STRY0058771 AS400
STRY0010910 Incident STRY0052314 CMDB
STRY0017217 Change STRY0054229 Incident
STRY0028920 Profile STRY0058771 AS400
STRY0029364 My Wo;rk STRY0052314 CMDB
STRY0029366 Change
STRY0040999 CMDB
STRY0041269 Knowledge
STRY0048758 AS400
STRY0052311 AFE
STRY0053436 Location
STRY0054214 Asset
STRY0054215 VMO
STRY0056808 VMO
STRY0058982 PPM
STRY0060475 PPM
Defect raised Defect-Retest Added test cases/ data

Defect ID Status

Not available
Overall test cases for Patch
650
13

Deleted test cases

4

Stage Defects Sprint wise Workbook

DFCT0011203 Sprint 25 Test case Executed
DFCT0011204 Sprint 26
Monday Tuesday Wednesday Thursday Friday
DFCT0011221 Sprint 27
DFCT0011222 Sprint 28 21% 26%
DFCT0011223 Sprint 29
Sprint 30
5%
Sprint 31

21%
26%
 21% 26%

5%

21%
26%

Defect raised
Monday Tuesday Wednesday Thursday Friday

20%

40%

40%

Module
AFE
Change, service catalog
Demand, Portfolio
Sprint 5, 11, 12
Sprint 30, 31,
Sprint 29, 28, 27
Sprint 28, 27, 26, 24, 25, 23,
22
Sprint 22, 20, 21, 25
Sprint 25
Total

Test cases delete count

Sprint 6
Sprint 18
Sprint 22
Total

Rahul
STRY0054229 written, reviewed, tested
 Weekly Status_Count
Test case written Test case Executed Defect raised
Defect-Retest Added test cases/ data

1
100% 2 2
90% 2 3
1
80% 1
70% 5 2
60% 4
50%
40% 5 4
1
30% 4 4
20%
1
10%
0%
Monday Tuesday Wednesday Thursday Friday

Defect ID 28-Dec 14-Jan 14-Jan

Sprint- Completion Rate

DFCT0011354
1

0.9

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0
42366 42383 42383 42366

Test case Executed Test case written

Monday Tuesday Wednesday Thursday Friday Monday Tuesday Wednesday Thursday Friday

21% 26% 10%

10%
40%
5%

21%
26% 40%
 21% 26% 10%
10%
40%
5%

21%
26% 40%

Defect raised Defect-Retest

Monday Tuesday Wednesday Thursday Friday Monday Tuesday Wednesday Thursday Friday

20% 25%
38%
40%

25%
40% 13%

Test cases count Days

23
19 Swetha
Friday
7 Test case
18 Defect
37 Monday
34 Tuesday
60 Wednesday

117 Thursday
71 Friday
386

1
1
2
4
5
 STRY0032340
STRY0010761 (Sprint 15)
STRY0032096 (Sprint 25)
STRY0039179 DFCT0011036
DFCT0011016
Complete change test case_Test data_Sprint 30 Case 21
STRY0040998 Knowledge
STRY0042257 PPM

28-Dec Total
0

on Rate

42366 Total

case written
Wednesday Thursday Friday

10%

40%
10%

40%

fect-Retest
Wednesday Thursday Friday

25%

25%
3%

240
1
 Old New
Potential Impact
Critical 4 5 Critical - 200+ users impacted
High 3 4 High - 100-199 users
Med 2 3 Med - 25-99 users
Low 1 2 Low - 1-24 users

Frequency
Never 4 4
Annually 3 3
Monthly 2 2
Daily 1 1

Complexity
Critical 4 4
High 3 3
Medium 2 2
Low 1 1

Testing New values for Testing/Validation Checking QA reduces risk by 1 poin

Heavy 1 2 Heavy - Unit Level Testing, System Integration, UAT
Moderate 2 3 Moderate - Unit Level Testing, System Integration
Light 3 4 Light - Unit Level Testing
None 4 5 No Testing Conducted

Schedule
<1 hour 4
<8 hours 3
<1 week 2
>1 week 1
 Old Risk Scoring Impact Frequency Complex Testing Schedule
Total Score Risk 5 4 4 5 4
18-20 Critical 5 4 4 5 3
15-17 High 5 4 4 5 2
10-14 Medium 5 4 4 5 1
5-9 Low 5 4 4 4 3
5 4 4 3 2
5 4 4 2 1
5 4 3 4 3
5 4 2 3 2
5 4 1 2 1
5 3 3 4 3
5 2 2 3 2
5 1 1 2 1
4 3 3 4 3
3 2 2 3 2
2 2 2 2 1
2 1 1 4 3
5 1 1 3 2
2 1 1 2 1
QA reduces risk by 1 point 2 1 1 3 1
5 1 1 2 2
5 1 1 2 3
5 1 1 2 1
5 1 1 2 1
2 2 1 2 1
2 1 2 2 1
2 3 1 2 1
2 4 1 2 1
11 CHG0040669 3 2 2 2 2
CHG0040667 4 1 4 2 2
CHG0040650 5 2 2 2 1
14 CHG0040727 5 3 1 4 1
CHG0039812
Total Risk New Risk Scoring
22 Total Score Risk
21 18-22 Critical
20 15-17 High
19 12-14 Medium
20 6-11 Low
18
16
19
16
13
18
14
10
17
12
9
11
12
7
8
11
12
10
10
8
8
9
10
11 4/6/2016 3:00 4/5/2016 16:14
13 4/5/2016 4:08 4/5/2016 21:30
12 4/16/2016 4/4/2016
14 4/21/2016 1:00 4/7/2016 9:09
4/3/2016 9:00 2/23/2016 3:33
10:45:13
17:21:20
12.27
13.66
40.23
Unit Location
8312 Algonquin, IL
6612 Altamonte Springs, FL
8242 Arcadia, WI
8243 Arcadia, WI
8322 Arlington Heights, IL
9714 Arlington, TX
6582 Athens, GA
6553 Atlanta, GA
6252 Avondale, AZ
8392 Bolingbrook, IL
6722 Brandon, FL
8313 Broadview, IL
8111 Brookfield, WI
6554 Buford, GA
7528 Burbank, CA
8315 Burbank, IL
9611 Casa Grande, AZ
7582 Chula Vista, CA
6714 Clearwater, FL
7507 Colton, CA
8395 Crystal Lake, IL
6562 Cumming, GA
6680 Daytona Beach, FL
6681 Daytona Beach, FL
6933 Draper, UT
8231 Eau Claire, WI
6294 Flagstaff, AZ
7561 Folsom, CA
7530 Fountain Valley, CA
9715 Ft. Worth, TX
6212 Glendale, AZ
8153 Greenfield, WI
9711 Haltom City, TX
7526 Hawthorne, CA
6143 Henderson, NV
9712 Irving, TX
6583 Johns Creek, GA
8372 Joliet, IL
6545 Kennesaw, GA (Town Center)
8112 Kenosha, WI
6662 Kissimmee, FL
7531 Laguna Hills, CA
6632 Lakeland, FL
6144 Las Vegas, NV
6191 Las Vegas, NV
6272 Las Vegas, NV
6922 Layton, UT
6546 Lithonia, GA
7519 Long Beach, CA
7538 Los Angeles, CA
6552 McDonough, GA
6671 Melbourne, FL
6242 Mesa, AZ
8310 Mokena, IL
7535 Montclair, CA
6544 Morrow, GA
8382 Naperville, IL
6572 Newnan, GA
8311 Niles, IL
7520 Northridge, CA
6934 Orem, UT
6622 Orlando, FL
6641 Orlando, FL
7533 Oxnard, CA
7517 Palm Desert, CA
7521 Palmdale, CA
6222 Phoenix, AZ
6233 Phoenix, AZ
6713 Pinellas Park, FL
6718 Pinellas Park, FL
7590 Redding, CA
6198 Reno, NV
8152 Richfield, WI (West Bend)
8222 Rockford, IL
7560 Sacramento, CA
6912 Salt Lake City, UT
7580 San Diego, CA
7581 San Marcos, CA
6640 Sanford, FL
7591 Santa Ana, CA
7532 Santa Clarita, CA
6715 Sarasota, FL
8352 Schaumburg, IL
8332 Schererville, IN
6585 Snellville, GA
6723 Tampa, FL
6724 Tampa, FL
8342 Vernon Hills, IL
7522 Victorville, CA
6712 Wesley Chapel, FL
7534 West Covina, CA
7529 Yorba Linda, CA
 Change - Test data
Change type Risk Affected CI/ IT Division CI Owner Change Analyst
ServiceNow/Architects Branes, Keith Shmayel, Chuck
AshleyDirect/Architects Walters, Rodney Shmayel, Chuck
Service Desk/Architects Gappa, Brian Shmayel, Chuck
High/Critical
ServiceNow/DataBase Branes, Keith Shmayel, Chuck
AshleyDirect/DataBase Walters, Rodney Shmayel, Chuck
Service Desk/DataBase Gappa, Brian Shmayel, Chuck
Normal
ServiceNow/Architects Branes, Keith Shmayel, Chuck
AshleyDirect/Architects Walters, Rodney Shmayel, Chuck
Service Desk/Architects Gappa, Brian Shmayel, Chuck
Low/Medium
ServiceNow/DataBase Branes, Keith Shmayel, Chuck
AshleyDirect/DataBase Walters, Rodney Shmayel, Chuck
Service Desk/DataBase Gappa, Brian Shmayel, Chuck

ServiceNow/Architects NA NA
AshleyDirect/Architects NA NA
Service Desk/Architects NA NA
High/Critical
ServiceNow/DataBase NA NA
AshleyDirect/DataBase NA NA
Service Desk/DataBase NA NA
Emergency
ServiceNow/Architects NA NA
AshleyDirect/Architects NA NA
Service Desk/Architects NA NA
Low/Medium
ServiceNow/DataBase NA NA
AshleyDirect/DataBase NA NA
Service Desk/DataBase NA NA

ServiceNow/Architects Branes, Keith NA

AshleyDirect/Architects Walters, Rodney NA
Service Desk/Architects Gappa, Brian NA
High/Critical
ServiceNow/DataBase Branes, Keith NA
AshleyDirect/DataBase Walters, Rodney NA
Service Desk/DataBase Gappa, Brian NA
Maintanance
ServiceNow/Architects Branes, Keith NA
AshleyDirect/Architects Walters, Rodney NA

Low/Medium
Maintanance

Service Desk/Architects Gappa, Brian NA

Low/Medium
ServiceNow/DataBase Branes, Keith NA
AshleyDirect/DataBase Walters, Rodney NA
Service Desk/DataBase Gappa, Brian NA
 CAB QA approval First Level Approver Second Level Approver
AFE
Branes, Keith Waltzer, Jean Balu, Kailashnath Swamynathan, Rahul
Branes, Keith Waltzer, Jean
Branes, Keith Waltzer, Jean Knowledge admin Location Admin
Chitwood, Laura Stauffacher, Tracy
Branes, Keith Waltzer, Jean
Branes, Keith Waltzer, Jean
Branes, Keith Waltzer, Jean
Server
NA Waltzer, Jean Business Service
NA Waltzer, Jean Application
CI Type Owners
NA Waltzer, Jean Database
Network
NA Waltzer, Jean Computers
NA Waltzer, Jean
NA Waltzer, Jean
Incident Assignment group
Branes, Keith NA
Branes, Keith NA
Branes, Keith NA
Bellio, Fred
Branes, Keith NA Shmayel, Chuck
IT cost viewer
Branes, Keith NA Walters, Rodney
Branes, Keith NA Steinke, Rick

Branes, Keith NA
Branes, Keith NA
Branes, Keith NA

Branes, Keith NA
Branes, Keith NA
Branes, Keith NA

NA NA
NA NA
NA NA

NA NA
NA NA
NA NA

NA NA
NA NA
NA NA

NA NA
NA NA
NA NA
Roles

Mandatory

Change

AFE

CI Type owners

IT cost viewer

Knowledge

Location/Finance

VMO/Contract

Project

Demand

Time cards
Time cards
 Finance Approver CEO Chairman
AFE Finance VP Wanek, Tod Wanek, Ron

VMO/Contract Manager Knowledge workers Finance Admin

Schilli, Nancy (Contractor) Veraguth, Melissa Shannon, Denise
Wise, Lynn
Avila, Maria

Tym, Timothy
Branes, Keith
Branes, Keith
Drazkowski, Joe
Price, Steve
Avila, Maria

IT Service Desk
QA Assignment group Default group
SG - High Jump
ITIL
Impersonate role
QA Users
CI ower role based on Affected cI Change analyst role based on
Member in CAB team
(Service Now) IT Division
QA Change Owner QA Change Analyst QA CAB

AFE finance approval

ITIL role with AFE access ITIL role with AFE access
role
QA First level approver QA Second level approver QA Finance approver

CI type owner for all BS CI CI type owner for all CI type owner for all
approval Application CI approval Server CI approval
QA Business Service approver QA Application approver QA Server approver

Member of IT cost viewer team

QA IT cost viewer

Knowledge
Knowledge admin role
workers/submisions role
QA Knowledge admin QA Knowledge workers

Locaiton admin role Finance admin role

QA location admin QA Finance admin

Vendor performace/contract
Asset_user role Asset role
manager role
QA VMO manager QA Asset user QA Asset Manager

PMO approver role for

Project manager role
Project/Demand
QA Project manager
QA PMO approver
Demand manager role
QA Demand manager

ITIL role with Time Card access Time card approval role with
users
QA time card user QA time card manager
 Executive approver Finance Approver
Muller, Troy AFE Finance VP
QA Users
QA approval role based on IT Member with change
Vertical /Division manager role
QA Approver QA Change Manager

CEO approval role VP approval role Chairman approval role

QA CEO approval QA VP approval QA Chariman approval

CI type owner for all Network CI type owner for all CI type owner for all
CI approval Database CI approval Computer CI approval
QA Network approver QA Database approver QA Computer approver