Shaheer Nadeem

11+ years experience in all HR, OD, HRD & Administration Disciplines

An Optimistic thinker with a practical approach who pioneers HR and OD programs that enhance growth
and profitability while creating a friendly, safe, and productive work environment for employees and
employers.

Dear Recruitment Team

Please accept this letter as an application for the position of Manager HR Operations with your organization.
My confidential Curriculum Vitae is enclosed for your review and consideration.

“Responsible for every function related to the activities and needs of the Company’s people.”

My experience as a professional in Human Resources, and Administration departments has exposed me to

numerous facts about the work process including Workforce Planning & Employment (Recruitment-
Technical/General & Selection), Human Resource Development (Training & Development), Total Rewards
(Compensation & Benefits), Performance Management, Policy Formulation, Employee &
Labor Relations, Performance Management, Collective Bargaining & Negotiation, Handling Employee &
Employer Concerns, Employer-Employee Relations, Managerial Relations, Labor laws, Job Analysis & Job
design, Workplace Safety, Safety & Health, Risk Management, Strategic Management, Conflict Management,
Processing & Records keeping activities, Labor Contracts, Maintaining good working Conditions, Orientation,
Motivation, Employee’s data Management, Job Descriptions, Talent Acquisition,
Talent Engagement & Development, Supporting Organizational Goals, Analyzing present labor supply,
Forecasting & balancing labor demand with supply, Mess Management, Company Hostels & Colonies
management, Security Management, Hierarchy Plan, Liaison with different departments like EOBI, WAPDA,
Sui Gas, PTCL, Excise, PSEB etc., legal matters and Disciplinary Actions with complete procedures according
to law.

I am confident that my experience in these areas will benefit your organization.

I look forward to hearing from you in the near future to schedule an Interview at your convenience, during
which I hope to learn more about your organization, its plans and goals, and how I might contribute, to its
continued success.

Sincerely,
Shaheer Nadeem
0332-4630863
Email: shaheernadeem111@gmail.com

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 Shaheer Nadeem
Mobile : +92-332-4630863
E-mail : shaheernadeem111@gmail.com
Skype : sherry1188111
LinkedIn: https://pk.linkedin.com/in/shaheer-nadeem-35b76490

Multi-Tasking professional endeavoring a stable & challenging position as an HR, OD and Admin Manager in
a growth-oriented industry, where my expertise, as well as experience, will significantly add to the overall
prosperity of the company & render opportunities to my career.

PROFILE SUMMARY

 Excellent organizational skills with the ability to prioritize and execute multiple projects
simultaneously and work in a fast-paced environment.
 HR & Admin professional with qualitative experience, well organized, Enthusiastic, earnest and
motivated.
 Superintending smooth implementation of Human Resource policies for manpower, planning,
recruitment, selection, induction, joining & exit formality, statutory compliance, employee
engagement, payroll management, employee manual, Hierarchy, and performance management.
 An effective communicator has good interpersonal & presentation skills
 A compelling communicator with solid interpersonal & presentation skills nestled in the lap of an
ability to multitask and operate well under mounting pressure situations.

 Working in Confidential, as Manager HR – Reporting to CEO (June, 2019 – till Date)

Performing responsibilities as HR MANAGER:

 Leading HR Team & Reporting to CEO & Executive Director.

 SOP’s & Policymaking & compliance.
 Handling complete recruitment process.
 Responsible for onboarding and exit process.
 Weekly Review meeting on KPIs with Concerned departments.
 To Control (Late arrivals, absenteeism, short leavers, Daily wagers)
 Monthly turnover analysis, smooth exit, and final settlements.
 Audit of Salaries & Provident Fund, Wages and over time.
 Monthly Review Meeting with all departments and
 Responsible for having a liaison with PSEB (Pakistan Software Export Board) for renewal of Certificate.

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  Worked with AOS Limited, as Assistant Manager HR & Admin reporting to Head HR/ CEO (October
2015 – Jan 2019)

Responsibilities:

HR Domain:
 To look after the requirement of currently vacant positions relevant to both domains (BPO & IT).
 Managing to CV Databank, to fulfill the immediate hiring requisition
 Orientation to new champions of AOS
 Developing the RFID cards for new hire employees to enter and exit the office premises.
 Shortlistingng CVs according to the requirement of IT & BPO teams.
 Complete documentation of new employees needed for appointment letters and RFID cards as per
ISO 27001:2005 (ISMS).
 Maintain and keep HR Database up to date.
 Preparing of bidding documents in perspective of HR documentation, with the consent of HR Head/
CEO.
 Organizing events with the guidance of HR Head.
 Overall responsible for both domains’ (BPO & IT) HR perspective issues and directly reporting to HR
Head/ CEO
 Assisting HR Head in looking after sites' offices
 Giving orientation to new candidates.
 To maintain CV databank through inbuilt HR portal.
 To assist Head HR in preparing Job Descriptions for the entire organization.
 To assist Head HR the in the periodic and annual performance appraisal system
 To support Head HR in making all companywide policies’ compliance strong.
 Preparing salaries for 2200+ resources for Head Office & sites’ offices as well.
 Keep a record of TADA for local and outstation visits of resources and Managerial staff.

 Worked in AOS Limited, as Senior HR & Admin Officer reporting to Head HR (May 2013 – October
2015)

Responsibilities:

 To develop and maintain a good relationship with internal customers, universities, and another
recruitment source.
 To Initiate HR operations.
 Dig out free portal to advertise open positions like (rozee.pk and indeed)
 Short listing CVs according to the requirement of IT & BPO teams.
 To prepare and conduct tests according to the requirements of IT & BPO domestic business needs.
 To make interview calls and process interview emails to the candidates.
 To arrange interviews with the panel, and with CEO respectively.
 Giving orientation to new candidates.
 To maintain CV databank through inbuilt HR portal.
 To plan and conduct in-house training according to TNA & Requirements.
 To assist Head HR in preparing Job Descriptions for the entire organization.
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  To assist Head HR in periodic and annual performance appraisal system
 To support Head HR in making all companywide policies’ compliance strong.
 Preparing salaries for 2200+ resources.

 Worked in SYSTEMS LIMITED, as Officer Recruitment reporting to Sr. Manager HR (Oct 2011 – April
2013)

Responsibilities:

 Screened & executed BPO data entry and voice tests of the potential pool of candidates
 Used to announce their results according to the rules and regulations of the SL.
 Used to complete joining process like collecting documents, preparing their files and aligning them in a proper
Summitry.

KEY RESULT AREAS / RESPONSIBILITIES

HUMAN RESOURCES
 Developing as well as building rapport and relations with internal business managers/team leaders to
formulate strategic HR solutions.
 Examining & issuing of employment contract agreements, appointment letters, wage increments,
incentives & bonuses, and terminations letters.
 Led entire spectrum of HR & Administration & guided the efforts over outlining as well as budgeting
of HR and Admin expenditure & strive towards depreciating operational costs.
 Controlling day to day Human Resource & Administration processes & functions comprising
compensation & benefits, planning, Talent Acquisition / Recruitment, Employee relation, Employee
retention, Staffing, Performance management, Grievance & discipline tasks, adherence to local labor
laws, IT, Time keeping, Vendor management, logistics and payroll.
 Promoting & executing HR & Admin policies, plans and goals for the whole organization.
 Composing & keeping employee personnel filling system up to date both physically as well as
electronically.
 Evaluating & then approving employee leaves, full and final settlements.
 Planning payroll and remuneration-related duties for all departments including the administration of
related admin methods.
 Obtaining & timely renewals of various certificates of the company as well as supervising audit of EOBI
& Provident Fund.
 Systemizing the onboarding formalities process of new joiners like welcome intimation, introductions,
Gadgets, Employee code, Identity & access cards, stationery & bank account.
 Creating & submitting to the top management all-important HR-Misc reports on the daily, weekly &
monthly basis. MIS reports included manpower situation, employee accommodation status,
recruitment and payment updates.
 Refreshing the employee manual, systems, methods, implementation and HR related forms with
consent from the top management. Tactfully handling job costing, keeping of debtor’s account, credit
control, catching up on all delinquent receivables.

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 Administration & consulting HR related matters with cross functional managers based on duties, tasks
and goals.
 Operating jointly with management & employees to enhance business relationships, boost morale,
and grow productivity and retention.
 Overseeing, directing & coordinating with the project administration in all human resources &
administration-linked concerns.
 Managing employee conferences with top executives and administration team to address operating
issues, budgetary affairs, technical difficulties and the state of projects & programs.
 Conducting separation interviews and transmitting feedback to the higher management.
 Planning HR & Administration department year-end budgets by coordinating with the finance
department.
 Skilled at running existing day-to-day activities while improving and implementing new business
maneuverings in changing and mounting pressure, and circumstances, demanding the capacity to
multitask & efficiently handle staff relations.

PERFORMANCE & TRAINING

 Outlining, regulating and coordinating training & development programs for all department
employees.
 Keeping the performance evaluation reports under scanner regularly and recognizing the areas of
improvement followed by coordinating the coaching and training activities.
 Supporting line managers to efficiently execute performance management system.
 Assessing training demands for each sector, discussing with the head of the departments & managers.
 Developing & coordinating the training programs for new recruits after orienting them with the firm’s
culture, and objectives.
 Working in sync with top management to identify, promote and execute training and development
programs in line with the company’s aspirations.
 Setting up the skeleton for performance counselling and for recognizing individual career paths.
 Developing and executing the performance appraisal system for the organization & coordinating it
with the supervisors.

EMPLOYEE RELATION
 Injecting suitable disciplinary efforts to maintain a good working atmosphere across all employee
levels.
 Coordinating counseling programs to the employee to learn the absenteeism, metabolism and driving
disciplinary actions to curb it.
 Implementing employee welfare policies. Managing all employee relations concerns within the firm.
 Making sure that employee queries regarding pay discrepancies or any other valid concerns are
addressed and resolved within optimal turnaround time.
 Encouraging a zero-tolerance atmosphere for all kinds of harassment. RECRUITMENT & SELECTION
 Led entire recruitment process including sourcing strategy, interviewing, reference checking, rolling
out offers to applicants, managing, and delivering induction training for the new hires.

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 Preparing recruitment advertisements, job portal postings, and specifications for external recruitment
vendors, job descriptions & likewise materials in accordance with the firm’s hiring standards and
business requirements.
 Driving complete recruitment life cycle for sourcing the cream talent out of various sources and
colluding human resource specifications in consultation with various operative and functional areas.
 Analyzing suggestions of all departments for manpower requirements and recommending them to
the top management for approval.
 Managed open-ended associations with internal clients as well as external recruitment agencies to
assure the company gets competent standards of service.

COMPENSATION & BENEFITS

 Directing the circulation of written and verbal information to educate employees on benefits,
compensation, and policies.
 Administering researchers to analyze the prevailing compensation trends, renewing policies and
practices to ensure the firm’s competitive place in the industry.
 Keeping attendance details for the entire workforce to recognize absences, and other necessary
deductions.
 Streamlining various compensation systems being governed in the company and establishing a joint
compensation and benefit structure in sync with market trends.
 Monitoring timely update of employee records like personal details, remuneration, other allowances,
appraisal results, leave records, & rewards.
 Rolling out fresh compensation & benefits policies for employees and altering them as per necessity
& assuring that programs are currently competitive along with being in compliance with legal
provisions.
 Launching and operating several employee benefits plans.

MANPOWER PLANNING
 Keeping an up-to-date company chart at all times comprising manpower requirements for respective
line of business. Approved Strength VS Existing Strength issues day by day.
 Supervising approvals of employees’ leave requests and securing the proper replacement.
 Defining Human Resource metrics & manpower forecast for the future business strategy of the
company.
 Engaging in project work as needed to promote HR systems, methods, and practices.
 Revising and planning leave calendar of all personnel.
 Strategizing for employee exit schedule & arranging for suitable replacements.

STRATEGIC PLANNING
 Making absolutely sure of compliance to HR policy is followed religiously come what may.
 Reviewing and consolidating business internal controls & procedures.
 Designing and sustaining constant growth conditions for all HR activities within the organization.
 Planning yearly HR strategy for the company in liaison with the top management, monitoring the
progress against the plan & briefing the top management about it.
 Ensuring compliance with regulations, law, and other mandatory requirements.
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 ADMINISTRATION
 Inspecting & maintaining the employee conveniences including maintaining criteria of sanitation,
hygiene & safety/security regulations in order to preserve the workplace in healthy condition.
 Different types of agreements with Vendors, Distributor, rented property &
Rented Transport/Vehicles, where required.
 Dealing with Govt. departments like Environmental, Banks, WAPDA, PTCL, PSEB & Excise etc.
 Maintenance of facility machinery like workstations, air conditioners & Buildings etc.

ACADEMICS

MBA: University of Sargodha

Bachelors: B. Com from Punjab University (2011)
Intermediate: I. Com from Govt. M.A.O. College (2008)
Metric: Oxford English School (2006)

PERSONAL ATTRIBUTES

 Disciplined, Punctual and maintain apex level of confidentiality

 Honest, Hardworking & Kind hearted
 Self-motivated & determined
 Active as well as proactive
 Powerful leadership skills

References: Will be furnished upon request.

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