Job Title: Cashier

Reports to: Store Manager

Job Purpose:
The cashier is responsible for handling all customer transactions accurately and efficiently. This includes
processing cash, credit card, and check payments, and providing exceptional customer service.

Key Responsibilities:
1. Greet customers as they approach the cash register and assist with their purchases.
2. Accurately ring up sales using the point-of-sale (POS) system.
3. Handle cash, credit card, and check payments and provide customers with accurate changes.
4. Process returns and exchanges according to company policies.
5. Ensure that all cash transactions are properly recorded and balanced at the end of each shift.
6. Maintain accurate cash drawer counts and follow cash management procedures.
7. Respond to customer inquiries and provide exceptional customer service.
8. Keep the cash register area clean and organized.
9. Collaborate with other team members to ensure that the store is well-stocked and organized.
10. Perform other duties as assigned by the store manager.
15 mock interview questions for recruiting and hiring a cashier:

1. Why do you want to work as a cashier?

2. What experience do you have in handling cash?
3. How do you ensure accuracy when handling money?
4. What would you do if you discovered a discrepancy in your cash drawer?
5. How would you handle an irate customer who is upset about a pricing discrepancy?
6. Can you tell me about a time when you had to handle a difficult customer?
7. How do you prioritize tasks when there are multiple customers in line?
8. What would you do if you noticed a fellow employee stealing money from the cash register?
9. Can you explain how you handle a credit card transaction?
10. How do you handle cash deposits and withdrawals?
11. Are you comfortable working with technology, such as POS systems and barcode scanners?
12. How would you handle a situation where a customer's credit card is declined?
13. How do you ensure that the cash register and surrounding area remain clean and organized?
14. Can you explain how you handle end-of-day cash-out procedures?
15. Are you able to work flexible hours, including evenings, weekends, and holidays?