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Test Bank for Practical Law Office

Management 4th Edition

Full download chapter at: https://testbankbell.com/product/test-bank-for-


practical-law-office-management-4th-edition/
Description:

Focusing on technological advances that are changing the practice of law,

this practical, hands-on text covers day-to-day law office management

topics, including client relations and communication skills; legal fees,

timekeeping, and billing; client trust funds and law office accounting;

calendaring, docket control, and case management; legal marketing; and

file and law library management. The Fourth Edition is accompanied by

Clio’s Boutique Plan cloud-based software (with in-depth tutorials) which

allows students to master skills in time and billing, accounting case

management, and document management. Other highlights of the new

edition include new ethics-related case reviews, up-to-date forms, charts,

and checklists that illustrate important concepts relating to paralegals in

the law office, and hands-on exercises.

1. Brief Contents
2. Contents
3. Preface
4. Ch 1: The Legal Team, Law Practices, and Law Firm Governance
5. Chapter Objectives
6. The Legal Team
7. Types of Law Practices
8. Law Practice Organization Structures
9. Summary
10. Key Terms
11. Test Your Knowledge
12. Practical Applications
13. On the Web Exercises
14. Projects
15. Case Review
16. Helpful Web Sites
17. Suggested Reading
18. Ch 2: Legal Administration and Technology
19. Chapter Objectives
20. Legal Administration Principles
21. Functions of Legal Administration
22. Practice Management
23. Leadership
24. Controlling
25. Financial Management
26. Human Resources Management
27. Planning
28. Marketing Management
29. Organizing, Policies, and Systems
30. Facilities Management
31. Office Services Management
32. Technology and Information Systems Management
33. Summary
34. Key Terms
35. Test Your Knowledge
36. On the Web Exercises
37. Projects
38. Practical Applications
39. Case Review
40. Case Review
41. Exercises
42. Helpful Web Sites
43. Suggested Reading
44. Ch 3: Ethics and Malpractice
45. Chapter Objectives
46. Why are Ethics and Malpractice Important?
47. Legal Ethics and Professional Responsibility
48. The Unauthorized Practice of Law
49. Competence and Diligence
50. Conflict of Interest
51. Answers to Common Paralegal Ethical Questions
52. Malpractice and Malpractice Prevention
53. Summary
54. Key Terms
55. Test Your Knowledge
56. Practical Applications
57. On the Web Exercises
58. Projects
59. Case Review
60. Case Review
61. Helpful Web Sites
62. Suggested Reading
63. Hands-On Exercises: Clio-Conflict of Interest Checking
64. Ch 4: Client Relations and Communication Skills
65. Chapter Objectives
66. Why Do Paralegals Need to Foster Good Client Relationships and Communicate
Effectively?
67. Ethical Duty to Communicate with Clients
68. Client Relationships
69. Communication Skills
70. Summary
71. Key Terms
72. Test Your Knowledge
73. Practical Applications
74. On the Web Exercises
75. Projects
76. Case Review
77. Helpful Web Sites
78. Suggested Reading
79. Hands-On Exercises: Clio-Client Relationship Management
80. Ch 5: Legal Fees, Timekeeping, and Billing
81. Chapter Objectives
82. The Difference between Timekeeping and Billing
83. Why Do Paralegals Need to Know Timekeeping and Billing?
84. Kinds of Legal Fee Agreements
85. Value Billing
86. The Ethics of Timekeeping and Billing
87. Legal Expenses
88. Timekeeping
89. Billing
90. Summary
91. Key Terms
92. Test Your Knowledge
93. Practical Applications
94. On the Web Exercises
95. Projects
96. Case Review
97. Case Review
98. Helpful Web Sites
99. Timekeeping and Billing Software
100. Suggested Reading
101. Hands-On Exercises: Clio-Timekeeping and Billing
102. Hands-On Exercises: Microsoft Excel
103. Ch 6: Client Trust Funds and Law Office Accounting
104. Chapter Objectives
105. Why Paralegals Need a Basic Understanding of Law Office Accounting
106. Client Funds-Trust/Escrow Accounts
107. Ethics and Trust Accounts
108. Budgeting
109. Collection/Income
110. Internal Controls
111. Lawyers and Nonlawyers Cannot Share Fees
112. Summary
113. Key Terms
114. Test Your Knowledge
115. Practical Applications
116. On the Web Exercises
117. Projects
118. Case Review
119. Case Review
120. Helpful Web Sites
121. Financial and Trust Accounting Software
122. Suggested Reading
123. Hands-On Exercises: Clio-Client Trust Funds
124. Hands-On Exercises: Microsoft Excel
125. Ch 7: Calendaring, Docket Control, and Case Management
126. Chapter Objectives
127. Calendaring, Docket Control, and Case Management Definitions
128. Appointments
129. Deadlines and Reminders
130. Hearings and Court Dates
131. Receiving Documents, Following Court Rules, and Calculating Deadlines
132. Ethical and Malpractice Considerations
133. Conflict of Interest
134. Manual Docket Control Systems
135. Types of Computerized Docket Control Systems
136. Overview of Computerized Legal Case Management and Docket Control
137. Advanced Case Management Features
138. The Docket Cycle
139. Summary
140. Key Terms
141. Test Your Knowledge
142. Practical Applications
143. On the Web Exercises
144. Projects
145. Case Review
146. Case Review
147. Helpful Web Sites
148. Suggested Reading
149. Hands-On Exercises: Clio-Docket Control
150. Ch 8: Legal Marketing
151. Chapter Objectives
152. Legal Marketing
153. The Legal Marketing Plan
154. Summary
155. Key Terms
156. Test Your Knowledge
157. Practical Applications
158. On the Web Exercises
159. Projects
160. Case Review
161. Helpful Web Sites
162. Suggested Reading
163. Ch 9: File and Law Library Management
164. Chapter Objectives
165. Why Paralegals Need an Understanding of File and Law Library Management
166. Introduction to File Management
167. Filing Methods and Techniques
168. File Management and Ethics
169. Introduction to Law Library Management
170. Technology and the Law Library
171. Summary
172. Key Terms
173. Test Your Knowledge
174. Practical Applications
175. On the Web Exercises
176. Projects
177. Case Review
178. Helpful Web Sites
179. Suggested Reading
180. Appendix A: Creating a Clio Account
181. I. Introduction-Read This:
182. II. Installation Technical Support:
183. III. Clio Installation:
184. Appendix B: Clio Introduction (Lesson 1, Part A)
185. Lesson 1, Part A: Introduction to Clio
186. Appendix C: Clio Law Firm Profile and Set Up (Lesson 1, Part B)
187. Lesson 1, Part B: Set Up Law Firm Profile
188. Appendix D: Succeeding as a Paralegal
189. Accuracy, Thoroughness, and Quality
190. The Assignment
191. Preparation and Organization
192. Manage Your Time
193. Effective Communication with Attorneys
194. The Client Comes First
195. Keep Accurate, Contemporaneous Time Sheets
196. Work Hard and Efficiently
197. Maintain a Positive Attitude and Team Spirit
198. Be a Self-Starter
199. Stress Management
200. Conclusion
201. Glossary
202. Index

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