This document discusses setting up a star question to gather feedback on a new product launch. It recommends creating a question that gets to the core of whether customers would recommend the product to others, keeping the question simple and easy to understand, and using a 5-point scale for answers to get useful data on customer sentiment.
This document discusses setting up a star question to gather feedback on a new product launch. It recommends creating a question that gets to the core of whether customers would recommend the product to others, keeping the question simple and easy to understand, and using a 5-point scale for answers to get useful data on customer sentiment.
This document discusses setting up a star question to gather feedback on a new product launch. It recommends creating a question that gets to the core of whether customers would recommend the product to others, keeping the question simple and easy to understand, and using a 5-point scale for answers to get useful data on customer sentiment.