PRACTICE CAREER PROFESSIONALISM

What is healthcare professionalism?

Professionalism also involves confidentiality, continuity, trust, honesty and
compassion.
(Honesty with patients and their families, Commitment to patient confidentiality — Trust and
confidence of patients and clinical competence, but also working with colleagues, health care
systems,).

INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

Personality Development - Personal goals affect how an employee performs. While they can serve
as motivation to be more productive and more successful.

 Productivity – (the state of being able to create)

 Adaptability – (someone or something that can be conformed to fit different
situations)
 Self-activation and self-drive – (Set goals for yourself, encourage yourself to think
positively, Maintain a healthy lifestyle.)

 Ownership and accountability – (They take responsibility,

They don't make excuses : they don't expect praise.)

 Decision-making
Deciding what to eat for lunch.
Choosing which book to read.
Deciding what task to do next.)

 Time-management (Goal-setting, Planning, Delegation, Stress management,)

How do you integrate personal objectives with organizational goals?

 Clear company goals (- Invest in Quality Management,
Focus on Leadership Skills for Team Members.)

 Communicate the company strategy and vision relentlessly (Encourage

interaction and feedback, Use visuals,)
 Employees set their own goals within the company framework
(Setting effective employee goals at work can increase overall performance in the
workplace
 Avoid incentives (focus on attaining goals.)
  Hire only the cultural fit (based on the alignment of values, beliefs, and behaviors
between the employee and employees and creates a More Positive Work Environment )

SET AND MEET WORK PRIORITIES

How do you set priorities at work?

1. prioritizing tasks at work (At the beginning of each workday, complete, and list them
from highest to lowest priority)
2. Have a list that contains all tasks in one (have a task on your to-do list to go through
you to include any calendar events)
3. Identify what's important (health, family, friends, education)

4. Highlight what's urgent (tasks that have an immediate deadline or a deadline that has
passed.)
5. Prioritize based on importance and urgency (At the end of every workday, choose
the six most important tasks on your list to work on tomorrow Then, order those six
tasks in terms of priority. When you get to work the next day, work on task number one
until it's complete.)
6. Avoid competing priorities (Schedule Work Effectively, Negotiate Deadlines, Be
Professional, Be Flexible)

7. Consider effort (has to do with how much work you're putting into something or A great
achievement

8. Review constantly and be realistic (what is real rather than on what is wanted or
hoped for, sensible and appropriate, showing people and things as they are in real life.)
What are examples of priorities?
 Work.
 Family.
 Health.
 Home.
 Relationships.
 Friendships.
 Hobbies.
 Recreation/Fun.
 MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT
What is professional growth and development?
Professional growth essentially refers to gaining new skills and work experience that
can help you reach a goal in your career.
 Continuing Education.
 Participation in professional organizations.
 Research.
 Improve job performance.
 Increased duties and responsibilities.
 Approaches to professional development:
Skill Based Training.
Job Assignments.

Why do we need to maintain professional growth and development?

Professional development helps employees continue to not only be competent in their
profession.
professional development ensures that knowledge and skills stay relevant and up to
date. It also allows employees to be more aware of changing trends and directions in an
industry.

What are examples of professional development?

Professional Development opportunities employees want Examples
 Management and leadership training.
 Professional certifications.
 Technical skills training.
 Teamwork and interpersonal skills training (like communication, active listening,
flexibility and responsibility. Those who are good team)
 Employer-subsidized degrees (Employer-Sponsored, Degree-Based Tuition
Reimbursement Programs.)
 ETHNIC AND CULTURAL VALUES

 ETHNIC GROUP - A group of people who share a similar culture (beliefs, values, and
behaviors), language, religion, ancestry, or another characteristic that is often handed down
from one generation to the next. They may come from the same country or live together in the
same area.

Or relating to large groups of people classed according to common racial,

national, tribal, religious, linguistic, (study of language) or cultural origin or
background.

What is ethnic group example?

They may come from the same country or live together in the same area.
examples of ethnic groups in the Middle East include Arab and Persian, among others.
A religious group shares a belief system in a god or gods, with a specific set of rituals and
literature.

What culture means?

A culture represents the beliefs and practices of a group, while society represents the
people who share those beliefs and practices.

 (Norms - Norms are informal, unwritten rules that govern social behaviors.
 Languages.
 Festivals.
 Rituals & Ceremony.
 Holidays.
 Pastimes.
 Food.

What are the three major components of culture?

Understand the basic elements of culture: values, (fundamental beliefs that guide or
motivate attitudes or actions and is usually good – you're satisfied and content.) beliefs,
(thought that something is true) and norms (what is honest behavior in a particular
situation are norms.)

What are examples of norms?

Social Norms Regarding Public Behavior
 Shake hands when you meet someone.
 Make direct eye contact with the person you are speaking with.

How do beliefs and values of individuals affect society?

Our values and beliefs affect the quality of our work and all our relationships because
what you believe is what you experience.
The beliefs that we hold are an important part of our identity. They may be religious,
cultural or moral. Beliefs are precious because they reflect who we are and how we live
our lives.

Cultural diversity makes communication difficult as the mindset of people of different

cultures are different, the language, signs and symbols are also different.
 Different cultures have different meaning of words, behaviors and gestures.

Cultures communicate differently: Some cultures speak softly, others more loudly, some use hand
gestures, and others do not, some touch people to whom they are speaking, others consider this rude
behavior. It is important to know what the client finds acceptable. After understanding how you usually
communicate your tone of voice, the speed at which you speak and your ability to make yourself
understood you can make changes to accommodate the client.

What are culturally appropriate work practices?

to increase cultural awareness in the workplace
 Get training for global citizenship - Get involved in their local, national
and global communities. (Young people need to be flexible, creative and
proactive. They need to be able to solve problems, make decisions, think
critically, communicate ideas effectively and work well within teams and groups.)

 Bridge the culture gap with good communication skills – (Read up on

the culture you'll be encountering. Every country in the world, old or new, has a
rich and storied history. Learn the language, be patient, Keep an open mind,)

 Practice good manners - Open the door for others, Use thank you and you're
welcome routinely in conversation, shake hands and make eye contact, teach
them to offer to serve people who enter your home,
  Celebrate traditional holidays, festivals, and food (food festival is a festival, that
uses food, often produce, as its central theme. These festivals have always been a
means of uniting communities through celebrations of harvests and giving thanks for a
plentiful growing season)

 Observe and listen to foreign customers and colleagues - improves communication,

which is the backbone to any successful team.

(A person’s culture can affect how she behaves in the workplace from the way she
speaks to the way she interacts with colleagues. It’s important to be aware of cultural
differences so you can avoid conflicts that are related to diversity. By ensuring that
your employees know the importance of understanding cultural differences in the
workplace, you can maximize your business’s potential by uniting everyone to focus on
achieving your goals.)

What are cultural beliefs and practices?

Culture can be identified as one's world view which includes “experiences, expressions,
symbols, materials, customs, behaviors, morals, values, attitudes, and beliefs created
and communicated among individuals,” and past down from generation as cultural
traditions 

Here are some examples of how religion, culture, and ethnic customs can influence
how your patients interact with you.

 Health beliefs: In some cultures, people believe that talking about a possible
poor health outcome will cause that outcome to occur.
 Health customs: In some cultures, family members play a large role in health
care decision-making.
 Ethnic customs: Differing roles of women and men in society may determine
who makes decisions about accepting and following through with medical
treatments.
 Religious beliefs: Religious faith and spiritual beliefs may affect health care-
seeking behavior and people's willingness to accept specific treatments or
behavior changes.
 Dietary customs: Disease-related dietary advice will be difficult to follow if it
does not conform to the foods or cooking methods used by the patient.
 Interpersonal customs: Eye contact or physical touch will be expected in some
cultures and inappropriate or offensive in others.
What are cultural symbols?
Symbols are the basis of culture. A symbol is an object, word, or action that stands for
something else with no natural relationship that is culturally defined. One of the most
common cultural symbols is language. For example, the letters of an alphabet
symbolize the sounds of a specific spoken language.

Example:
 National Flag.
 National Anthem: “Lupang Hinirang” .
 National Flower: Sampaguita.
 National Tree: Narra.
 National Bird: Philippine Eagle.
 National Gem: Philippine Pearl.
 National Sport: Arnis.
 Anahaw: National leaf

Why are cultural values important?

culture provides important social and economic benefits - that can be quantified in
terms of money generated, such as net income, revenues,
others, culture enhances our quality of life and increases overall well-being for both
individuals and communities.

Culture has basic: CHARACTERISTICS OF CULTURE: Culture exhibits several characteristics.

 Culture is learned – it is learned through life experiences from birth.

  Culture is taught – it is transmitted from parents to children over successive generations.
is learned. While much of what we learn about a culture can be learned through
school, family, peers, and the media, there are often many things about
a culture that are learned subconsciously. For example, we may learn when
particular holidays occur in school, like Christmas is always on December 25th.)
 Culture is social – it originates and develops through the interactions of people: family’s
groups and communities.
 Cultural is adaptive – customs, beliefs, and practice change as people adapt to the social
environment and as biologic and psychologic needs of people change.
 Culture is satisfying – culture habits persist only as long as they satisfy people’s needs.
 Culture is difficult to articulate – many of the values and behaviors are habitual and are
carried out subconsciously
 Culture exists at many levels – culture exist at many levels – culture is most easily identified
at the material level. For example, art, tools and clothes usually reveals aspect of culture
relatively readily.

Others:

What are the characteristics of culture?

 Learned Behavior - is something that you are taught or have learned
 Culture is Abstract - include love, success, freedom, democracy
 Culture is a Pattern of Learned Behavior- is an idea that people assume to be true about the
world. (Shared beliefs, values, norms, and social practices)
 Culture includes Attitudes, Values, Knowledge - Culture refers to the cumulative deposit
of knowledge, experience, beliefs, values, attitudes, meanings, hierarchies, religion, notions
of time, roles, spatial relations, concepts of the universe, and material objects.
Example: (suppose you are a Catholic and the other person a Protestant.)
 Culture also includes Material Objects - physical objects, resources, and spaces that
people use to define their culture. These include homes, neighborhoods, cities, schools,
churches, synagogues, temples, mosques, offices, factories and plants, tools, means of
production, goods and products, stores
 Culture is shared by the Members of Society - many millions of persons share such
behavior patterns as Christianity, the use of automobiles, or the English language.

Why should a culture be shared to the members of the society?

Culture is shared when people in a culture agree on their use. Language, money and
art are all symbols. And enhances our quality of life and increases overall well-being for
both individuals and communities.

What does it mean to be culturally competent - being aware of our own world view?
1. being aware of one's own world view - gaining knowledge of different cultural practices
and developing skills for communication.
2. developing positive attitudes towards cultural differences (Be a good role model)
3. gaining knowledge of different cultural practices and world views
(Developing skills for communication and interaction across cultures -
Learn about different cultures and values (Know yourself: Understand why you
are pursuing this subject, learn about different cultures and values, use shared
language, avoid slang and jargon, Take your time.)

Why is cultural competence so important in healthcare?

Respect is at the heart of cultural competence-patients who feel

their healthcare providers respect their beliefs, customs, values, language, and
traditions are more likely to communicate freely and honestly, which can, in turn, reduce
disparities or inconsistency in healthcare and improve patient outcomes.

What are some cultural barriers in healthcare? (These  barriers include gender,

education, health literacy and misconceptions.)
“These challenges are diverse and include insecurity to engage with patients,
misunderstanding of patients, more directive communication, negative impacts on
shared decision making, more time-consuming communication, perceived power
distance between patients and physicians, etc.

What is a major barrier to culturally competent care?

Primary barriers to culturally competent care.

Areas of health care service delivery/reception affected.
Language barriers.
Practitioner-patient/caregiver communication.
Establishment of rapport.

What are some cultural barriers in healthcare?

Language, literacy and cultural barriers
 differences in language or ethnicity between care providers and patients,
 a care provider not knowing how to use an interpreter appropriately,
 a lack of reliable professional interpreter services,
 a lack of printed information in the patient's first language.

Every country has numerous religions practiced by its people. differences in their values and
beliefs are also an example of cultural barriers. Body language and gestures.
Body language and gestures are other elements of the cultural barrier. It is impossible to
communicate without body language and gestures.

What are cultural differences in healthcare?

cultural differences can also influence the way families make decisions about health
care.
All cultures have developed systems of beliefs to explain the cause of illness, how
illness can be cured or treated, and who should be involved in the health care process.

Examples:

How ethnicity affects health care?

In spite of significant advances in the diagnosis and treatment of most chronic diseases,
there is evidence that racial and ethnic minorities tend to receive lower quality
of care than no minorities and that, patients of minority ethnicity experience greater
morbidity and mortality from various chronic diseases.

CULTURE AND HEALTH CARE – The influence of culture on health is vast. It affects perceptions
of health, illness and death, beliefs about causes of disease, approaches to health promotion,
how illness and pain are experienced and expressed, where patients seek help, and the types
of treatment patients prefer.

‘Every culture has health, caring, and caring process, techniques, and practices viewed as important to
the people.

CULTURALLY SENSITIVE HEALTH CARE - reflects “the ability to be appropriately responsive to

the attitudes, feelings, or circumstances of groups of people that share a common and
distinctive racial, national, religious, linguistic. (They feel that they can respect their own values
while adapting to the values of other cultures they interact with.)

What are examples of culture?

 Norms. Norms are informal, unwritten rules that govern social behaviors.
 Languages.
 Festivals.
 Rituals & Ceremony.
 Holidays.
 Pastimes.
 Food.
 Architecture.

Some popular culture examples?

The most common pop-culture categories are: entertainment (such as film, music,
television and video games), sports, news (as in people/places in the news), politics,
fashion, technology.
ASSIGNMENTS: (ETHNICITY AND CULTURE) REPORT BY GROUP: 6 X 4 PLUS 1 = 25 PERSONS

1. DISCUSS THE ROLE OF CULTURE ON THE CLIENT AND YOUR CARE. (ALFONSO, RONALDO
JR. BALUYOT, NIKKI ANN, BRIONES CARLA, )

2. DESCRIBE THE CONCEPT OF CULTURE IN (ASIAN, EUROPEAN AND AMERICAN

COUNTRIES) CUCIO, MARINELLA, FAJARDO PATRICIA FLORIDA, GALANG JOVIELYN

3. DIFFERENTIATE CULTURAL AWARENESS, CULTURAL SENSITIVITY, AND CULTURAL

COMPETENCE IN (ASIAN, EUROPEAN, AND AMERICAN COUNTRIES)
JAPINAN, GINA CLAIRE, MALVAR, KRISTINE JOY

4. DESCRIBE THE DIFFERENT HEALTH VIEWS OF CULTURALLY DIVERSE CLIENTS; MAGICO

RELIGIOUS, BIOMEDICAL, AND HOLISTIC. (ASIAN, EUROPEAN AND AMERICAN
COUNTRIES) MANGAHAS MHANEY, PADILLA CHRISTIAN, PADILLA, HAZEL

5. DIFFERENTIATE FOLK HEALING FROM BIO MEDICAL CARE. (ASIAN, EUROPEAN AND
AMERICAN COUNTRIES) PARUNGAO MARYIN, PILI APRIL, PUNZALAN JOHN ISRAEL,
QUIMBAO, GIRLIE

6. IDENTIFY FACTORS RELATED TO COMMUNICATION WITH CULTURALLY DIVERSE CLIENTS

AND COLLEAGUES. (ASIAN, EUROPEAN AND AMERICAN COUNTRIES) REYES CRISTY,
RIVERO JHON KHENET, SAMSON RINA, SIBUG THERESA, VENDIVIL, ANGELIKA

CUES ONLY (Not included)

 EMPHASIZE THE BELIEFS, TRADITION AND CULTURAL PRACTICES IN
TERMS OF HEALTH CARE SERIVICES FROM INDIVIDUAL, OR GROUP OF
PATIENTS, AND FAMILY.

 EMPHASIZE THE DELIVERY OF HEALTH CARE PROCESS AND APPROACH

FROM INDIVIDUAL, OR GROUP OF PATIENTS, AND FAMILY.

 SUMMARIZE THE IMPORTANT POINTS ONLY

ASSIGNMENTS: (ETHNICITY AND CULTURE) REPORT BY GROUP: 6 X 4 PLUS 1 = 25 PERSONS

1. DISCUSS THE ROLE OF CULTURE ON THE CLIENT AND YOUR CARE.

2. DESCRIBE THE CONCEPT OF CULTURE IN (ASIAN, EUROPEAN AND AMERICAN
COUNTRIES)
3. DIFFERENTIATE CULTURAL AWARENESS, CULTURAL SENSITIVITY, AND CULTURAL
COMPETENCE IN (ASIAN, EUROPEAN, AND AMERICAN COUNTRIES)
4. DESCRIBE THE DIFFERENT HEALTH VIEWS OF CULTURALLY DIVERSE CLIENTS; MAGICO
RELIGIOUS, BIOMEDICAL, AND HOLISTIC. (ASIAN, EUROPEAN AND AMERICAN
COUNTRIES)
5. DIFFERENTIATE FOLK HEALING FROM BIO MEDICAL CARE. (ASIAN, EUROPEAN AND
AMERICAN COUNTRIES)
6. IDENTIFY FACTORS RELATED TO COMMUNICATION WITH CULTURALLY DIVERSE CLIENTS
AND COLLEAGUES. (ASIAN, EUROPEAN AND AMERICAN COUNTRIES)

CUES ONLY ( Not included )

 EMPHASIZE THE BELIEFS, TRADITION AND CULTURAL PRACTICES IN
TERMS OF HEALTH CARE SERIVICES FROM INDIVIDUAL, OR GROUP OF
PATIENTS, AND FAMILY.

 EMPHASIZE THE DELIVERY OF HEALTH CARE PROCESS AND APPROACH

FROM INDIVIDUAL, OR GROUP OF PATIENTS, AND FAMILY.
ASSIGNMENTS

1. DESCRIBE ANDIDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM

* Team role
* Relationship and responsibilities
* Role and responsibilities with team environment
* Relationship with a team

2. DESCRIBE WORK AS A TEAM MEMBER

* Communication process
* Team structure/team roles
* Group planning and discussion making