The document discusses how to handle criticism from others in a constructive way. It suggests that criticism is often a result of insecurity in others and should not be taken personally. While the delivery of criticism may sometimes be abrasive, there could still be valuable lessons to learn from it. It's important to separate the message from the approach and maintain self-control when receiving feedback.
The document discusses how to handle criticism from others in a constructive way. It suggests that criticism is often a result of insecurity in others and should not be taken personally. While the delivery of criticism may sometimes be abrasive, there could still be valuable lessons to learn from it. It's important to separate the message from the approach and maintain self-control when receiving feedback.
The document discusses how to handle criticism from others in a constructive way. It suggests that criticism is often a result of insecurity in others and should not be taken personally. While the delivery of criticism may sometimes be abrasive, there could still be valuable lessons to learn from it. It's important to separate the message from the approach and maintain self-control when receiving feedback.
to provoke a confrontation. Those that did, got blocked Any fool can criticize, condemn, and complain but it takes character and self- control to be understanding and forgiving. ▪When somebody enjoys inflicting harm because they lack the courage to be relevant, cut and run. Block, delete and walk away. The people that make the most noise have the most insecurities to conceal. They cover it up with bravado. Find your audience and don’t worry about pleasing everyone ▪ As painful as criticism can be and as flawed as the delivery might be, there still could be valuable lessons to be learned. ▪ Once we separate the message from the approach, we can focus on any pertinent insight that may help us grow. ▪ Many people lack good communication skills and fail to offer critical feedback in a compassionate fashion. ▪ Their tone is often calloused, and their delivery is abrasive. ▪ When we operate from a place of high self-awareness we stop and assess the method of delivery, recognize its flaws, and obviate emotional reactions in favor of maintaining self- control. ▪ Criticism is just an opinion. Don’t let it become a personal indictment and try to respond with class and self-control. Criticism is something we can avoid easily by saying nothing, doing nothing, and being nothing ▪Most people take criticism personally. ▪We perceive negative feedback as a personal attack. Realizing many people simply deliver the feedback poorly we can appreciate that maybe the criticism is “constructive” and wasn’t meant to be malicious. ▪At the same time, when we offer constructive criticism it’s important to remember many people have thin skin. ▪Best advice is to take a deep breath. When I receive a negative e mail, I sleep on it.
▪ I wait at least 24 hours before replying.
▪Pausing before saying something we regret
is always a good policy. ▪ It’s easy to get the impression that life should be constant accolades and praise, especially if we had loving parents. ▪ However, the real world is different. Real friends are different as well. Real friends and people that care tell it like it is. We may not want to hear what they have to say, but what they share is normally invaluable. ▪ Flattery feels good, but it’s often disingenuous. ▪ It’s best to get comfortable around people that tell the truth, even when it hurts. ▪ When we smile and laugh, we relax, even if its coerced. The act of smiling floods our body with positive vibrations that can ease the situation. ▪ A good laugh can mitigate the tension and help everyone appreciate what’s being shared isn’t personal. ▪ Don’t let someone’s opinion spoil our good mood. Laugh it off and walk away by remembering the lesson and let go of the negativity. You can't let praise or criticism get to you. It's a weakness to get caught up in either one. Q&A
How to Deal with Difficult People at Work, at Home & at Play: The book on effective ways of coping & managing difficult people daily, whether bosses, employees business customers, friends & family