Mai Shemeis

Cairo11728 | +2(0)1068811989
mkdshemeis@gmail.com | https://www.linkedin.com/in/mai-shemeis-8b4066127

Executive Assistant with 10+ years of experience in the management consulting , oil &
industry sector. Managed and developed appropriate systems and processes in effective and
efficient techniques, my strength is the ability to be focused, flexible, proactive, and
creative, using digital methods and constantly finding new way of working, incorporating
experience, and learning to grow and using my financial analytical background and technical
experience.

EXPERIENCE
Executive Assistant March 2022- Present
McKinsey & Company, Cairo

 Ensure of provision of administrative and business support of extensive meeting and

diary management for partners.
 Support partners and team with project support, data tracking and administrative
tasks. Frequently commended for quick-thinking and resourcefulness.
 Planning, organizing and problem- solving, completing multiple deadline- driven
projects efficiently.
 Cultivate and strengthen relationships with key stakeholders, major clients.
 Acting as the point of contact among executives, employees, and clients.
 Managing partners inbox and dairy requiring the application of decision- making
capabilities.
 Supporting partners account management and client relationship, including partner
expenses, monthly client charge code allocations, client invoices and other financial
reports.

Fulfillment Specialist Feb 2021 - Nov 2021

Si-ware systems, Cairo

Managing Order fulfillment: Develop detailed processes, quality control measures, and
KPI’s for effective Fulfilment operations. Reduce fulfillment time from 17 weeks to one week
from order placement.
Drive efficiency, innovation, and continuous improvement of the order management process
by coordinating between supply chain, operation team, sales team, and finance team.
Improve order tracking, Scheduling, Financial performance, delivery timing, follow up on
distributor invoices settlements, financial problem solving and creating a one stop tracking
sheet shared with all related parties.
Create monthly reports, monitor delivery schedule and presentation for upper management
both thru meetings and calls and ensure our month-to-month forecasts are achieved.

CRM Manager: specializes in international customer interactions, implement, and maintain

the system that manage customer relationships.
Manage E-commerce fulfilment operations, processes, and documentation for outbound
orders, ensuring that internal needs are met, and that company policy and international
trade compliance regulations are adhered to.

Managing Product: Develop a process with internal operation and IT Team to improve the
return process, warranty duration and implementation, customer communication and return
stages.
Improved ticket reporting and data recording by working with the customer service team on
standardizing ticketing system and a list of required data.
Evaluate and problem solve for operations, logistics, and other system process. reported to
upper management.

Engineering Technical Assistant & Data Analyst Jan 2018 - Dec 2020
BP Plc, Cairo

Global performance improvement Project Lead: Directed GWOi project for North
Africa and Angola, standardized open wells reporting and coding, Improved Daily Reporting
and created wells data dashboard using Power Bi Software to demonstrate well performance
and Safety data.

Wells Performance Analysis: Improve well performance and reduce spend by tracking
drilling planning activity and introducing areas of improvement, saving 23M$ in 2018 - 17M$
in 2019.
Collect, analyze data using results and statistical techniques to provide weekly reports.
Use of data source and benchmark wells performance against competitors. Creating a
benchmark for each quarter.

Management of change software, Safety Management Software, Citrix: Managing

management of change software North Africa and Angola, Safety Management Software.
incident manger: Managing weekly and monthly reports, Led EDM migration 13.1 to 15.1
and EDM Azure Migration, QAQC data and testing.

Risk Assessment System: Mitigate wells risk data, audit risk action closer with relevant
evidence.

Document controller and SharePoint coordinator: Coach personnel to use SharePoint

tool to meet business requirements, Collaborated SIM Team to develop a system of
controlled documents and owner of document register. This reduced the number of missing
documents from 150 missing documents in 2018 to complete document register in 2020.
Provide quality assurance of uploaded data and developing quality assurance processes and
quality checks.

North Africa EA to Vice President & Team Coordinator Jan 2013 - Dec 2017
BP Plc, Cairo
 Successfully deal with competing demands while maintaining complete
confidentiality.
 Acting as the point of contact among executives, employees, clients, and other
external partners.
 Managing information flow in a timely and accurate manner, executives' calendars.
 Manage Vice President travel arrangements and detailed travel itinerary.
 Organize daily, monthly, board of directs and stakeholders’ meetings.
 Manage all business visits and events.
 Experienced in planning, organizing and problem-solving to complete multiple
deadline-driven projects efficiently and on time. Ex: (invites, training, summits).
 Excellent communication skills successfully utilized in preparing reports and
documents and liaising with senior staff members and clients.
 Create an open communication work environments by giving employees the
opportunities to communicate with the Vice president.
  Create regular reports and update internal databases and suggest more efficient
ways to run the office and troubleshoot malfunctions.
 Review and recommend changes to company policies.

Team Coordinator North Africa Wells Jan 2009 - Dec 2012

BP Plc, Cairo

Support and optimize the regulatory compliance process for rig operations.
Delivered master data management solution (Keyan project) and collaborated with SIM
Team.
Handled all wells purchases using SAP system.
Directed all leadership team, wells events and handled all external and internal functions.
Participates in new hire support team, collaborating with different company functions.
Information and data controller: Handled overall integrity of the Electronic Document
Management System (EDM0) in their domain. Critical challenges delivered such as
1. non-standardized way of delivering GWO information and data management
conformance.
2. Success is dependent on the Wells community conforming to applicable procedures.
3. Differing levels of awareness, and hence application, of associated tools and processes.
Region vs. operating function requirements.

Customer Service Officer Nov 2007 - Nov 2008

Arab Bank P.LC, Cairo

Provided high-level customer service through friendly approach, strong professionalism, and
timely assistance with customer transactions.
Assisted customers with setting up or closing accounts, completing loan applications, and
signing up for new services.
Responded to customer inquiries to provide information on bank accounts, policies,
products, and services.
Reviewed and analyzed transactions to verify proper processing according to established
quality standards.

EDUCATION
Bachelor of Business Administration (B.B.A.) - Financial Management
Arab Academy for Science, Technology and Maritime Transport, Cairo
Jun 2003 - July 2007

SKILLS
Expert in: Communication, Dynamic, organized Microsoft office 365, Chrome OS, Coaching,
monitoring, Performance Management, Time-management, problem-solving skills, Strong
attention to details, Communication skills, Teamwork & collaboration, Technical Analysis,
Engineering Support, Technical Reports, Technical Support, Decision Making, Project
Planning, and Operating systems (Citirx Workspace, IRIS, SAP, Coupa)
Intermediate in: Risk Management, Power-bi, Tableau

LICENSES & CERTIFICATIONS

The Project Management Professional (PMP)
PMI (In progress)

Crisis Communication 2021

LinkedIn Learning - AeWm3ybO3bjATlv2c4YK9NIUwb94

Lean Management 2021

Six Sigma Academy

Basic Drilling, Completion and Workover 2019

PetroSkills

Scrum Fundamental 2019

BP Egypt

IRIS Incident Manager 2018

BP Egypt