Republic of the Philippines

Department of Education
Region XII
City Schools Division of Tacurong
New Isabela, City of Tacurong
3rd QUARTERLY EXAMINATION
TLE COMPUTER SYSTEM SERVICING
Name: Section:
Test I-Direction: Multiple Choice. Read the following statements carefully. Choose and incircle the letter
that best describe the statement.

1. What software allows users to create and manipulate documents that contain text and
graphics?
a. productivity software b. spreadsheet c. database software d. database
2. What type of software where data is organized rows and columns?
a. productivity software b. spreadsheet c. database software d. database
3. What software allows you to create and manage a database?
a. productivity software b. spreadsheet c. database software d. database
4. What do you call a collection of data organized to allow access, retrieval, and use of
that data?
a. presentation software b. personal information manager
c. database software d. database
5. What software is used to retrieve data according to specified criteria, which are
restrictions the data must meet?
a. presentation software b. personal information manager
c. database software d. querry
6. What type of software is used to create presentations that communicate ideas, messages,
and other information to a group through a slide show.
a. presentation software b. personal information manager
c. database software d. database
7. What software that includes an appointment calendar to schedule activities, an address
book to maintain names and addresses, and a notepad to record ideas, reminders, and
important information.
a. personal information manager (PIM) b. software suite
c. Project management software d. Presentation graphics

8. It is a meeting between two or more geographically separated people who use a network or the
Internet to transmit audio and video data.
a. video conference b. Chat
c. instant messaging c. webpage
9. It is the electronic equivalent of a user manual.
a. Online Help b. software c. webpage d. web application
10. It is automated assistant that helps complete a task by asking questions and then performing
actions based on the answers.
a. wizard b. software c. webpage d. web application
11. This is sometimes called a software patch.
a. Software Update b. Software install c. patches d. virtualization

12. It allows you to run two or more operating systems using only one PC.
a. Virtualization b. software update c. software install d. patches

13. What does virtualization software do?

 a. Virtualization enables you to get more value out of them
b. Virtualization makes backing up your entire operating system or server installation as
easy as backing up a group of files.
c. Virtualization can also improve disaster recovery, load balancing, and software testing;
testing, reduce hardware costs; save energy and reduce the physical size of your company’s data
center.
d. all of the above.
14. The following are importance of software update except one
a. Protect against new found security risk.
b. Introduce new features in your software
c. Improves battery depletion rate or performance speedv
d. deletes unnecessary softwares installed in your computer

15. The following statement are true about software update except one
a. is a security update which is issued to protect your computer against vulnerability
b. is the abstraction of IT resource that mask the physical nature and boundaries of the
resource from users
c. are released to address security issues when they occur, address minor bugs discovered
in the software, improve the operation of hardware or peripherals and to support for
new models of equipment.
d. It is a way for software developers to fine – tune a product to make it the best it can be.

16. The following statement are true except one

a. Virus scans non- specific files or directories for any malware or known malicious patterns
b. You will not notified of an infection and asked if you want to clean the file, other programs
ill automatically do this behind the scenes.
c. Viruses can be programmed to improve your device,
d. anti- virus companies have to update their detection tools regularly to deal with the more
than 60,000 new pieces of malware created daily.
17. It is a software program that enables a specific hardware device to work with a
Computer’s operating system.
a. driver b. system software c. application software d. OS
18. It is a group of files that enable one or more hardware devices to communicate with the
Computer’s operating system.
a. OS b. system software c. application software d. driver
19. Driver is the linker of the computer’s devices attached to it.
a. True b. False
20. If a system’s drivers are not installed, manufacturers default software are not possible.
a. True b. False
21. You are trying to reformat a laptop. The first thing you need to do is to obtain its hardware
specification. a. true b. false
28. Without drivers, the computer would not be able to send and receive data correctly to
_________________, such as a printer.
a. hardware devices b. device driver c. computer program d. software interface

22. In computing, a ________________ is _________________ that operates or controls a particular

type of device that is attached to a computer or automation.
I. hardware devices II. device driver III. computer program IV. software interface
a. I & II b. II & III c. III & IV d. IV & I
23. A driver provides a_______________to hardware devices, enabling operating systems and other
computer programs to access hardware functions without needing to know precise details about
the hardware being used.
 a. software interface b. communicates c. communication subsystem d. commands
24. Drivers are hardware _____________ and_________________________. They usually provide
the interrupt handling required for any necessary asynchronous time-dependent hardware
interface.
I. dependent II. Operating specific III. Communicates IV.
Commands
a. I & II b. II & III c. III & IV d. IV & I

25. Below is a list of hardware devices and peripherals that require drivers except one
a. CPU b. Printer c. scanner d. sound card

Test II. Convert the following and show your solution at the back of this paper. (9 pts.)
1. 969 489 mb=_______________ gb
2. 4.87 Tb= __________________ gb
3. 548 gb=___________________mb

Test III. Problem Solving. Show your solution at the back of this paper. (16 pts.)
Mr. Cruz is planning to reformat and delete the partitions of his laptop. The total capacity of his drive
C= 350 gb and Data D= 720 gb. He created two new partitions with the ratio of 45: 55 percent. What
is the new capacity of System C and Data D? Write your answer inside the box and shade the new
capacity of each new partitions with the given instruction.

C- Horizontal lines D- Vertical lines

*Don’t forget to put the unit of capacity in every drive.

C= _______________ gb D= ________________ gb