Internet Service Provider Statement Of Work

1.0 BACKGROUND. This Performance Work Statement (PWS) outlines

general duties and qualifications required from service
contractors in support of the Exercise BALIKATAN 2022(BK22)
internet requirements.

2.1 SCOPE OF WORK. In accordance with the below schedule

of services or supplies the contractor shall provide all
labor, materials, equipment services incidental to support
the requirements stated in this PWS.

a. The contractor shall provide operational internet in

support of BK22.

b. The Contractor will install and maintain dedicated

International access INTERNET Point of Presence (POP) at the
designated locations and period of performance stated in
section 3.0 of this PWS.

3.0 SPECIFIC TASKS / DESCRIPTION OF SERVICES.

a. SITE IDENTIFIER – 13 AEG/Det 1, 13 AEG/C-130J and HH-60

Operations and Maintenance

LOCATIONS - Clark Air Base, Pampanga, Philippines.

(15o10’46.9”N; 120o32’44.8”E.), See Tab 1. Det 1, 13 AEG
Commercial ISP Map.
 DATES - 21 March 2022 – 09 April 2022
POC – MSgt (E7) Aigbekaen, Shaderack:
shaderack.aigbekaen@usa.af.mil and Mr. Kanekuni, Nolan:
nolan.kanekuni.1@us.af.mil

The Contractor shall install and maintain a 20 Mb Upload/ 20 Mb

Download dedicated international access internet Point of
Presence (POP) from 21 March 2022 – 06 April 2022, adjacent to
the Haribon Hangar(See Tab 1. Det 1, 13 AEG Commercial ISP Map).
The contractor will provide all required POP equipment including
but not limited to a modem and router. The contractor provided
POP router will provide (5) statically assigned, publically
routable, IPv4 address to the customer’s equipment, using UTP
Ethernet cabling. The contractor will grant the customer “view”
permissions at a minimum to POP router. The contractor will also
provide (3) wireless access points (WAP), separate from the POP
router, for the customer to use at their discretion. These WAPs
must be capable of IEEE 802.11a/b/g/n/ac WiFi protocols, and must
be configurable by the customer. All required equipment must be
capable of operating between 110v and 240v power. The contractor
will not block any port on the internet to include port 500, 50,
51 and 1723. The contractor shall provide 24/7 on call technical
support with a three (3) hour on site response time for all
outages. The customer shall be responsible for end user support
to include installing networking cable and equipment.

Tab 1. 920 RQW Commercial ISP Map

4.0 CONTRACTOR’S FAILURE TO PERFORM. If the contractor fails
to perform required services within the specific limitations,
the government may:

a. Accept the services at a later date without any

extra cost to the Government.

b. Refuse to accept the services if the contractor

has notperformed the required task in accordance with
the contract.

c. Procure the missed service, upon such terms and

conditions as the Contracting Officer deems appropriate,
from a responsible alternate firm and the contractor shall
be liable to the government for any excess costs incurred
and to continue the performance as required thereafter.

5.0 PERIOD OF PERFORMANCE. See Section 3.0 for

specific locations and dates of installation/service.

6.0 WORK SCHEDULE AND LOCATION. See Section 3.0 for

specific locations and dates of installation/service.

7.0 HOLIDAY PERIODS. The contractor shall be required to

work during Philippine and U.S. holiday periods unless
otherwise directed.
8.0 TRAVEL. The contractor shall be responsible for all
of their own travel arrangements to meet the needs of the
requirements set forth in this statement of work.

9.0 SAFETY & SECURITY. The contractor and its employees

shall be responsible for ensuring all safety requirements are
adhered to and shall not, at any time during the performance
of this SOW, place U.S. Government personnel in any danger.
The Contractor is required to comply with force protection
measures as directed by the U.S. Government Representative
identified in paragraph 13.0. In addition, Contractor
personnel shall comply with all U.S. Government regulations
regarding security procedures, the wearing of badges, access
lists, and safety procedures.
a. The contractor shall comply with all local
government published safety requirements and
regulations.

b. Sensitive Unclassified For Official Use Only

(FOUO) access. Contractor shall ensure that
personnel hired are able to pass background checks
in order to gain access to military installation

10.0 PHYSICAL SECURITY. RESERVED.

11.0 GOVERNMENT FURNISHED PROPERTY. Not Applicable

11.1 PROTECTION OF GOVERNMENT PROPERTY. The contractor shall

take all necessary precautions to protect Government property.
All damaged property due to the contractor’s operation shall be
repaired, replaced, or restored to a condition as approved by
the Contracting Officer and the end user at no cost to the
Government. All damaged property shall be corrected within 5
working days by the contractor with materials of like type,
quality and finish by skilled craftsmen as required. Should
the contractor fail to correct damages, the Government will
correct the damages and the cost will be deducted from the
contractor’s payment. The contractor shall report all damages
to the end user and the Contracting Officer.

12.0 CONTRACTOR PERSONNEL.

a. CONTRACT MANAGER. The contractor shall provide a contract

manager who shall be responsible for the performance of the
work. The name of this person, and an alternate(s), who shall
act for the contractor when the manager is absent, shall be
designated in writing to the Contracting Officer. The contract
manager or alternate(s) shall have full authority to act for
the contractor on all contract matters relating to daily
operations of this contract. The contract manager or
alternate(s) shall be available during normal duty hours within
(24) hour notice to meet on the installation with government
personnel (designated by the Contracting Officer) to discuss
problem areas. The Contract Manager and alternate(s) must be
able to read, write, speak, and understand English.

b. QUALITY CONTROL. The Contractor shall establish and

maintain a plan to ensure the requirements of the Contract are
provided as specified. The plan shall give the contractor an
effective means of identifying and correcting potential and
actual non- conformance or lack of performance across the
entire scope of the statement of work.

c. CONTRACTOR EMPLOYEES. The contractor shall not employ

persons for work on this contract if such employee is
identified to the contractor by the Contracting Officer as a
potential threat to the health, safety, security, general well-
being or operational mission. Contractor personnel shall
present a neat appearance and be easily recognized as
contractor employees. This may be accomplished by wearing
distinctive clothing bearing the name of the company or by
wearing appropriate badges, which contain the company name and
employee name in English. The contractor shall not employ any
person who is an employee of the U.S. Government if employing
that person would create a conflict of interest. Additionally,
the contractor shall not employ any person who is an employee
of the Department of the Defense, either military or civilian.
The contractor shall endeavor to avoid employing individuals
with conflicting financial interests within the meaning of the
Joint Ethics Regulation and applicable guidance.

1. The contractor agrees to utilize only experienced,

responsible and capable people in the performance of the
work. The Contacting Officer may require that the contractor
remove from the Government job employees who endanger persons
or property, or whose continued employment under this
contract is inconsistent with the interests of military
security.

2. The Contracting Officer, in writing, may require the

contractor to remove from the work site, area, or base,
objectionable employees. Objectionable employees include those
employees not properly attired or those employees using
profane language or abusing or disobeying base/host country
conduct rules or regulations.

d. CONTRACTUAL RELATIONSHIPS. Contractor personnel shall at

all times be under the supervision of the contractor and not
under the supervision of the Government or any of its officers
or employees. The Contracting Officer will bring discrepancies
or noncompliance with the contract clauses, specifications, or
SOW to the attention of the contractors’ contract manager,
supervisor, or foreman for necessary corrective action.

13.0 CONTRACTING OFFICER’S REPRESENTATIVE. The Contracting

Officer’s Representative (COR) is designated as a
representative of the Contracting Officer for the purpose of
technical supervision, inspection, and acceptance under this
contract. CORs for this contract are identified below either by
title of position or by name of individual, organizational
component, and the dollar limitation per purchase for each
position title or individual. These appointed CORs are the only
designated representative(s) that are authorized to sign for
items under this contract. List of Contracting Officer
Appointed Contracting Officer’s Representative (COR): To be
determined at contract award.

14.0 QUALITY ASSURANCE. The Government shall monitor

the contractor's performance. The Government may increase
or decrease the number of quality assurance inspections
as performance dictates. The Government reserves the
right to inspect all of the contractor's performance to
ensure services are received. Performance meetings may be
held regularly or as requested by the Contracting
Officer, or contractor.

15.0 PERFORMANCE EVALUATION MEETINGS. The Contracting Officer

may require the contract manager to meet with the Contracting
Officer, LOGREP, end user, and other government personnel as
deemed necessary. The contractor may request a meeting with
the Contracting Officer when he or she believes such a meeting
is necessary.

18.0 ACCESS TO MILITARY FACILITIES. The contractor is

responsible for gaining access to all military facilities.
The contractor will contact the appropriate military
installation before submitting proposal to determine what fees
and applications are necessary.

17.0 POINTS OF CONTACTS AND AUTHORITIES. The Contracting

Officer is the only person authorized to approve any changes
to the requirements of this contract and, not withstanding
provisions contained elsewhere in this contract, the authority
remains solely the Contracting Officer.
a. In the event the contractor effects any change at the
direction of any person other than the Contracting Officer, the
change will be considered to have been made without authority
and no adjustment will be made in the contract price as a
result of the change.

18.0 LIABILITY. The U.S. Government accepts no liability

for the actions of the contractor or his employees and
agents.

19.0 PAYMENTS. Payment will be made in Philippine Peso to

the contractor upon submission of proper invoices.

20.0 CONTRACT ADMINISTRATION. Correspondence or inquiries

relative to this solicitation and any resultant contract
administration shall be addressed to the following:

HOME STATION ADDRESS:

(END OF PERFORMANCE WORK STATEMENT)

END OF PWS