NAME ***********@gmail.

com
SAP– Solution Manger Functional Consultant
+91-xxxxxxxxxx

RESUME
OBJECTIVES
To be associated with an organization that provides me an opportunity to intensify my skills with
the latest cutting edge technology and to be a part of a team that consistently operates towards
excellence.

ACADEMIC QUALIFICATIONS

Education:
1. B.E (Computer Engineering) with first class from Gujarat University.
2. SSC and HSC with first class from GSHSEB Board Ahmedabad, Gujarat

Work Details:

Company:[company name].

Role:SAP Solution Manager Function Consultant

Experience: August 2012 - Present

Projects Details

1) Client: Novartis Pharma (Aug 2012 to Present)

Client Name Novartis Pharma

Team Size 14
Work
Experience Aug 2012 to Present
Environment ECC740
SAP Solution
Role Manager
 Work Description

 Configuring ChaRM, set up charm with dual clients,

 Worked with Projects, Task lists, Logical components, SMSY, RFC connections

 Cross System Object locking functionality of Solution Manager Charm’s functionality.

 Knowledge of Test Management. Prepare test plan for validating the configured scenarios in
Solman

 Test Management

 Change Control Management

 Job Scheduling Management

 Business process Monitoring. Creating solutions and added objects for monitoring.

 Solution documentation.

 Design and implement work flow and approval procedure for each document type.

 Knowledge and hands on experience of implementation of Change Request Management

using Solution Manager 7.1

 End to End Implementation of Problem Management and Service Request/ incident

Management.

 Implementation of ITSM

 Create new Transaction Types for Different changes(ZMCR, ZMMJ, ZMAD, ZMHF ,etc)

 Create and activate Projects for ChaRM and Quality Gate Management.

 Create several Implementation, Maintenance and Template Project.

 Creating Business Blueprint for several systems Project

 Supported ChaRM Implementation as SAP Solution Manager Support Consultant.

 Defined Several new Action Definition in Charm as per client requirement

 Define additional fields in ChaRM as per client requirements.

 Configure Status Dependent Import in ChaRM for Release Change type in ChaRM.

 Defining new Action profile and Definition for ChaRM

 Configuring Action and Status schemas as per the client requirements.

 Successfully created a repository of SAP Best Practice processes across Pharma Domain in
three level hierarchical structures.

 Solution documentation

 Configuring ITSM(Problem/SRs/INs)

 Knowledge of Project Management

 Knowledge of ALM functionalities based on ITIL framework

 Familiar with Quality Gate Management

 Familiar with Business Process Monitoring

 Solve issues with TMS (Transport Management System), background jobs.

 Created, Managed and Release Change Requests for transports.

 Creating TR (Workbench/Customizing), Withdrawal of CD/CR.

 Resolving error in Charm, Application log monitoring

 Creating Data & Co files for ant TR / TOC and import it to any D system

 Resolving issues in objects. Solving issue if TR failed with RC8 or RC12.

 Troubleshooting of Transport Management System (TMS).

 SAP Note Implementation (SNOTE).

PERSONAL DETAILS:

Name : Gauravkumar Rameshbhai Patel

Date of Birth : dd-mm-yyyy
Gender : Male
Nationality : Indian
Marital Status : Single
Hobbies : Playing Cricket
Languages known : English, Hindi and Gujarati.
Contact No. : +91xxxxxxxxx
E-Mail : **********@gmail.com

I hereby declare that all the above information is true to the best of my knowledge.