Conversation Pick up Guest Laundry

A: “Good morning valet Service please..”

B: ”Come in please.”
A: “Good morning Mrs. Nelly, I’ Carla from valet section. Do you have any laundry, Mrs.
Nelly?”
B: “Yes, this is..”
A: “Certainly Mrs. Nelly. Could i check your laundry first?”
B: “Yes please”
A: “Well Mrs Nelly. You have 5 t-shirts and 1 shirts. The total is 6 pcs Is that correct?”
B: “Yes correct”
A: “May i know what is special instruction do you want?, In our hotel we have washing, dry
cleaning and pressing only.”
B: “Washing please.”
A: “May i know what kind of Service do you need?, We have regular Service, express Service
and emergency Service.”
B: “Reguler Service, please.”
A: “Alright Mrs. Nelly. What kind of finishing do you want?, Folding, on hanger or shirts
starched?”
B : “Folding please.”
A: “Alright Mrs. Nelly. may i repeat your request?.”
B: “Yes please.”
A: “Well Mrs. Nelly you have 6 pcs of laundry.5 pcs t-shirts and 1 pcs shirts. You want washing
and regular Service with t-shirt and shirts folding finishing. Is that correct?.”
B: “Yes that’s right.”
A: ”Alright Mrs. Nelly thank you so much for your laundry. I Will process your laundry as soon
as possible, If you need any information, please call us by dial number 3 from your telephone.”
B: “Alright thank you for your Service.”
A: “With my pleasure Mrs. Nelly have a nice day.”