KAREN MARIE B.

GUILLERMO
Cluster F unit 8E Parkside villas sales rd., Newport Pasay
+855 969120407 karenmarie.guillermo@gmail.com

OBJECTIVE
• offering vast knowledge of banking regulation and compliance procedures. Dedicated to
maintaining professionalism and integrity.

KEY QUALIFICATIONS
• Exceptional Listener
• Analytical/Research Skills
• Computer and Technical Literacy
• Interpersonal Abilities
• Flexibility/Adaptability/Managing Multiple Priorities
• Communications Skills and Accommodating (listening, verbal, written).
EDUCATIONAL BACKGROUND

TERTIARY:
Bachelor of Science in Information Technology
Cagayan State University – Aparri
Maura, Aparri, Cagayan
S.Y. 2012-2015

WORK HISTORY
YRB SOLUTION INC.

Fraud And Risk Analyst/ Pasay City

• Conduct risk and compliance

Assessment (Sports betting/ Esport)

• Observe, investigates and analyze betting behaviors and players.

• Monitoring of possible money laundering transactions and communication of suspicious

member.

• Analyze performance of games and manage overall risk through game setting.

• Perform KYC and Analyze results for suspicious transaction.

PAYMENT OFFICER/ 2SUCCESS Inc. Makati City

 • Manual and auto deposit transaction

• Withdrawal transaction

• Interbank /bank of bank fund transfer

CUSTOMER SERVICE COMPLIANCE OFFICER /APLUS ACCEL Inc. Makati City

• Verify withdrawal accounts.

• Check bet amount /transaction

• Check back office games for start date and end date of player.

CUSTOMER SERVICE COMPLIANCE OFFICER/ARISTOCRAT RESIDENCE HOTEL AND CASINO Sihanoukville

Cambodia

• Verify withdrawal accounts.

• Verify transfer history

• Check back office games for start date and end date of player

Customer Service Representative/ Convergys SMM

• Contacts customers who have made inquiries or have concerns related to their
account, purchase experience, or product use. (sales)

REFERENCE

Elmer Jr, P. De Vera- (Gorgeous Legend Business solution)

Data analyst supervisor

*09369435579*