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https://www.emerald.com/insight/1746-5648.htm
1. Introduction
The operation of Islamic banking started in Bangladesh by the formation of Islami Bank
Bangladesh Limited in 1983 (Ahmad, 2010). At present, Bangladesh has eight full-fledged
Islamic banks, along with 19 Islamic banking branches and 35 Islamic banking windows
from the conventional banks (Bangladesh Bank, 2019). Islamic banks are functioning their
activities through their self-developed Shariah Governance (SG) guidelines from its
beginning, and the central bank, namely Bangladesh Bank (BB), has modified some issues
in the existing banking company act and its resolutions. Later, BB has outlined SG guidelines
in 2009 highlighting some rules, regulations and products of Islamic banks. The central bank
The author would like to thank both Editors, Associate Editor Dr. Amon Barros and anonymous
Qualitative Research in
reviewers for their valuable time, constructive comments and suggestions for the improvement of the Organizations and Management:
manuscript. A special thanks to Dr. Mohd Mursyid Arshad, Senior Lecturer at Faculty of Educational An International Journal
Vol. 16 No. 1, 2021
Studies, Universiti Putra Malaysia, Malaysia for his suggestions and unconditional help in the NVivo pp. 1-31
data analysis process of this research project. The study does not receive any specific fund or research © Emerald Publishing Limited
1746-5648
grant. DOI 10.1108/QROM-09-2019-1825
QROM does not set up any separate Islamic banking department for monitoring the functions of
16,1 Islamic banks. Therefore, the existing self-developed practices and absence of SG guidelines
hamper the proper functioning of this industry (Ahmad et al., 2014; Perves, 2015; Alam et al.,
2019, 2020a) as well as create regulatory gaps, confusion among the bankers, customers,
businessmen, government and industry practitioners concerning Islamic banking business
and Shariah compliance in Bangladesh (Abdullah and Rahman, 2017; Ahmad et al., 2014;
Sarker, 1998). In the existing practices, the Board of Directors (BOD) and management
2 influence in the functions of SSB in implementing SG guidelines (Alam et al., 2020b). The
study of Alam et al. (2020c) highlights that limitations of knowledge and expertise as well as
the intention of concerned stakeholders (such as regulators, policymakers, Shariah experts,
government executives, Islamic bankers, BOD and civil societies) are responsible for the
absence of a comprehensive Shariah Governance Framework (SGF) of Islamic banks in
Bangladesh. Since the supervision of BB is limited to conventional banking activities, its
efforts are insufficient for Islamic banking (Alam et al., 2019). Additionally, Bangladesh does
not have a Centralized Shariah Supervisory Board (CSSB), and Islamic banks are not bound to
follow the guidelines of the existing Central Shariah Board for the Islamic Banks in
Bangladesh (CSBIB) as it does not have any legal status. Thus, the study of Alam et al. (2020d)
highlights the formation process of a central Shariah regulatory authority under the central
bank. Therefore, most of the studies recommended developing a comprehensive
homogeneous SGF for the Islamic banks in Bangladesh (Abdullah and Rahman, 2017;
Ahmad et al., 2014; Alam et al., 2019; Alam et al., 2020a, b, c, d).
The objective of this paper is to illustrate the overall research process concerning the case
study, questionnaire formation, data collection process and saturation point on how and
which position it was achieved in the development of a Centralized Shariah Governance
Framework (CSGF) for Islamic banks in Bangladesh. The application of the research approach
depends on the demonstrated research questions developed for the study investigation. The
past research illustrated that a qualitative case study research allows the explanation and
understanding of complex matters. It is obligatory to have a sound and appropriate research
method for understanding a comprehensive and complete inquiry. Mills et al. (2010) outlined
that few studies have illustrated the case study method for researchers, students and
professionals by explaining the overall process of this method as a guideline. As social science
research, case study becomes dominant and widespread in the investigation process of
sociology, education (Gulsecen and Kubat, 2006) and community-related issues (Johnson,
2006), which include topics on unemployment, poverty, illiteracy, drug addiction, etc. This is
due to the limitations of the quantitative studies since it cannot provide a more comprehensive
and proper clarifications of social and human attitudes. The case study method can explore
and illustrate the research topic in various ways by collecting the data within the context of the
subject matter. This diverse way of data collection helps to understand the issues widely and
explore the information more descriptively. Consequently, Zainal (2007) stated three benefits
of the case study research. First, the data examination most commonly focused within the field
area where the functions are accomplished (Yin, 2013). Second, variations regarding the
intrinsic, instrumental and collective strategies to case studies permit the researcher to
analyze the data in qualitative and quantitative ways. Third, qualitative research assists in
describing the practical life situation along with difficulties. While it is well known and
established that qualitative and case study approaches are more suitable in exploring the
complex behavioral procedures and how and why questions (Yin, 2013; Cooper and Morgan,
2008). This research examines the current SG practices, explores the problems of different
bodies concerned with SG and finally proposes a comprehensive CSGF for the Islamic bank in
Bangladesh, which is directly related to the organizations functioning process and behaviors.
The study is motivated due to many reasons. At first, the execution of a case study method
depends on the study’s aims, situations and questions (Ghauri, 2004). Concerning the
research questions formed with “what” (for example, “what are the reasons behind the A systematic
differences in the mechanisms of Shariah governance framework practices in Islamic banks?”), qualitative
the objective of the study is to explore the reasons for the diversified practices and outline
problems, later the developed hypotheses or propositions can be testified. There can be any
case study
research strategy used in exploratory research. The questions formed with “how many?” or
“how much?” favor in a survey or archival research. Again, the questions formed with “how”
and “why”, a case study technique is favored and recommended (Ghauri and Grønhaug, 2002).
Therefore, Ghauri (2004) in his paper illustrated that researchers applied case studies for a 3
diversity of “what”, “how” and “why” questions, in the numerous areas of the international
business (Coviello et al., 1998; Hyder and Ghauri, 1989, 2000; Ghauri, 1983, 1992).
Second, the qualitative researchers have described the saturation concepts in their
research studies, writings, reports and journals, but in numerous cases, they have not
illustrated what it means, how it is achieved rather than mentioning that saturation is
attained. The American Psychological Association Publications and Communications Board
Working Group’s Journal Article Reporting Standards for Qualitative Research (JARS-Qual)
suggested authors illustrate the reasons for finishing data collection and provide an example
for data saturation (Levitt et al., 2018). Like this, it was undefined the saturation and become
regularized as a conceptualized tool and become very regular practices in qualitative
research. Thus, students were unable to provide the full answer for the data saturation in
their claims in which way and how it was achieved. Hence, data saturation is widely used as a
common tactic (Marshall et al., 2012, 2018), but there are no clear explanations in its definition
and determination (Bowen, 2008; Malterud et al., 2016), as it is self-explanatory. This suggests
that the data saturation viewpoint is used, at least partly, and maybe exclusively in numerous
cases, as an oratorical instrument, instead of considering a methodological practice, a
direction to and placement of an idea frequently apparent to act as a real and definitive
guarantor of the appositeness of sample size (Morse, 2015). In some cases, they described it
indefinitely or the description showed in the footnotes of articles or reports. By arguing with
this gap in the research, Caelli et al. (2003, p. 13) claimed that “evidence of saturation must be
given in the presentation of the data and discussed via the forms in which it has been recognized
during the analysis”. Thus, it is essential to provide a clear definition and process of acquiring
the saturation point. The new researchers, particularly the beginners faced many problems in
defining, identifying and determining saturation without any rules and guidelines because
specific and clear strategies for defining saturation are nearly nonexistent in the literature on
qualitative methods. Whether such policies are essential remains open to argument. Still,
there is a lack and debate in the saturation process in qualitative data collection.
Third, the researcher claims that qualitative methodology and case study can also explore
the answer to the “what” questions besides the “why” and “how”. The study has developed an
interview protocol (see appendix) to examine the current practices and to develop CSGF for
Islamic banks in Bangladesh. Also, the main research questions and sub-questions (see
appendix) were related to the understanding and knowledge of the Shariah Supervisory
Board (SSB)/Shariah scholars, Shariah officers, executives of the central bank and prominent
bankers with vast experience. In the questionnaire, two main questions and six sub-questions
have developed with “what” question mark along with “why” (see appendix).
This research has some interesting findings. At first, regarding the inclusion of what in
the research questions. Some of the research questions are formed with what question mark.
The overall questions in the interview protocol are associated with the daily routine of the
different bodies of the SGF, the operational process of the SGF, the roles, functions, power and
obligations of the SSB and executives and lastly, on the overall operations of the
organizations. Therefore, it can be stated that a case study is a way of articulating the whole
picture of a phenomenon more broadly, descriptively and extensively by using “what”, “why”
and “how” questions. Second, the study discovers that the central bank executives have a lack
QROM of knowledge concerning Shariah issues, which is required in a case study. These have been
16,1 overcome with the documents provided by the respondents and published guidelines of the
central bank and Islamic banks. Thus, it is recommended that background, knowledge and
understanding of the respondents should be considered widely in exploring the actual
phenomenon comprehensively. In conclusion, this study illustrates the saturation process, i.e.
how it occurred and achieved.
The study has numerous contributions to the existing literature. The study has redefined
4 qualitative research and case study with including “what” as the study objectives already
achieved. Therefore, this inclusion of “what” in this research contradicts prior research which
suggested “how” and “why” questions in making the research questions (e.g. Myers, 2009;
Cooper and Morgan, 2008; Mouton, 2001; Ghauri, 1992, 1989, 1983). Second, this research has
outlined the particular process of saturation, data saturation and saturation points by
illustrating how it has achieved or occurred in different positions in the area of a case study.
Third, saturations occur at the positions while nothing new has added with the prior database.
Finally, this education highlighted the challenges in selecting the respondents in a single case
study and various challenges faced by the researcher in data gathering. Considering strategic
policy development or part of strategic management for the Islamic banks in Bangladesh, the
executed data collection procedures will be helpful for future researchers to outline and to
explore the organizational governance policies, problems and the way of solutions.
The article is structured as follows. Section 1 deals with the introduction. Section 2 outlines
the literature review regarding the research methods, case study and saturation. Section 3
provides the overall methodology of data collections. Section 4 highlights the discussion of
the findings of the research, and finally, Section 5 concludes with implications, limitations of
the study and future research recommendations.
2. Literature review
2.1 Case study
Qualitative researchers incline to illustrate and explore the social issues rather than social
structures, and qualitative research is more suitable to understand the actual behavior of
human interactions, meanings and procedures that establish actual organizational
surroundings. The perception and understanding of the purposes of the institutional
members are significant in itself (Nelkin and Brown, 1984) and is a job frequently ignored in
organizational study. Again, it is possible to provide more explanation about the research
phenomenon as the researchers observe the behavior and activities of the respondents (Van
Maanen, 1979). In a matter of management research, qualitative research can deliver full and
comprehensive images of definite actions in actual settings that recover and preserve the real
senses that performers ascribe to these activities and environments. Besides, this method can
also provide detailed information regarding the social processes and management issues as
well as concepts of organization, the behavior of the performers, human communications and
their meanings (Gephart, 2004). Gephart (2004) defined the case study as a single unit or event
of analysis selected by the investigator and frequently uses archival or documentary data
together with other sources, a mixture of both qualitative and quantitative data. This
approach also applies to theory development (Eisenhardt, 1989; Eisenhardt and Graebner,
2007) and framework development.
However, the qualitative method is progressively applied in the area of social work inquiry
as a means to connect and discover participants’ practical experience about the phenomenon.
Informal encounters, while they afford exclusive opportunities to construct understanding
from the viewpoint of the informer, also indicate an intrinsically subjective endeavor. The
investigator is the tool for analysis across all stages of a qualitative research study (Starks
and Trinidad, 2007). It is continuously recommended in the previous research that
quantitative research assessment standards being generalized to the assessment of all A systematic
management research (for example, Mitchell, 1985; Scandura and Williams, 2000). Indeed, the qualitative
perils of such quantitative methodological narrow-mindedness discerning against publishing
qualitative management research in renowned management journals, as a result of the
case study
monological execution of the suck evaluation process, have been frequently expressed (Amis
and Silk, 2008; Symon et al., 2000; Pratt, 2008). This matter has articulated directly by
numerous treatises printed in high-class management journals (e.g. Bansal and Corley, 2011;
Bluhm et al., 2011; Tracy, 2010; Pratt, 2009; Suddaby, 2006; Gephart, 2004) intended at 5
promoting the publication of, but also disciplining, qualitative investigation. In so doing, a
criteriological instruction appears to have developed recently. As a result, dissertations have
described some ways by differentiating qualitative research from quantitative research
which raises new problems. Such as, the formation of different epistemological and
ontological postures (see, Guba and Lincoln, 1994; Prasad and Prasad, 2002) that lead to
dissimilar methods of engagement and hence cannot be assessed by the similar standards as
if those standards were somehow separated from the philosophical agreements that validate
their structure initially (see Bochner, 2000). Consequently, numerous prestigious
management journals have taken initiatives for identifying specific methods to qualitative
research and set some criteria or frameworks for assessing its quality (see, e.g. Bansal and
Corley, 2011; Blum et al., 2011; Gephart, 2004; Suddaby, 2006; Tracy, 2010).
Case study research is suitable for the examination of a phenomenon in its natural context
(Yin, 2013; Stake, 1995; Eisenhardt, 1989, 1991). Yin (2013), Creswell et al. (2003) and Saunders
et al. (2009) argue that while there are several research strategies exist in business and
management including survey, case study, action research, grounded theory, ethnography,
cross-sectional and longitudinal studies, it is important to select the appropriate strategy for a
particular research study. Case study research, as defined by Yin (2013), Eisenhardt (1989,
1991) and others, has well-defined steps. Simons (2009) outlined, “case study is an in-depth
exploration from multiple perspectives of the complexity and uniqueness of a particular project,
policy, institution, program or system in a real-life” (Simons, 2009, p. 21). Fridlund (1997) defines
a case study as a research strategy in which an empirical investigation in detail is carried out
on a particular subject, which might be a single person or community, family, team or
organization. The author also states that it is considered to be the most preferred method of
undertaking research when a question like “how” and “why” needs to be answered. Therefore,
based on this perspective, the researcher can choose to use either exploratory, descriptive or
explanatory research. Generally, according to Simons (2009), whatever method is selected
needs to suit the circumstances, whether the survey method or experimental approaches
cannot be adopted or fail to fit in with the requirements of the research. Additionally, the way
stated by Eisenhardt (1989) has a strong response to a decade and frequent call for more
qualitative, contextual and interesting research (for example Burrell and Morgan, 1979;
Evered and Louis, 1981; Morgan et al., 1983; Ouchi and Wilkins, 1985; Sanday, 1979; Schein,
1988; Smircich, 1983; Van Maanen, 1979, 1988). But according to Dyer and Wilkin (1991), their
method has limitations in terms of new and better theoretical visions as the “classic” case
studies have. The application of a single case study rather than a multiple case study is better
for a deep understanding of the research phenomenon (Dyer and Wilkin, 1991). The authors
highlighted three essential issues for a single case study: (1) the in-depth study of a single case
(context) versus the study of multiple cases (contexts), (2) deep versus surface descriptio, and (3)
the telling of good stories versus the creating of good constructs (Dyer and Wilkin’s, 1991, p. 613).
Meanwhile, Cooper and Morgan (2008) provided a similar claim that case study strategies
are beneficial in exploratory composite social processes and addressing questions of how and
why. Whereas, Bryman (2008) stated that there is a link between the qualitative analysis and
case study; however, such an association is not absolute as it can be used for both qualitative
and quantitative research. Similarly, Dul and Hak (2007) outlined that a case study should be
QROM analyzed in a qualitative method. The selection of a research strategy is based on the type of
16,1 research question (Berg et al., 2004; Saunders et al., 2009). Yin (2013) opined that the case
study approach is one of the best strategies for presenting evidence in a linear format.
Further, in such a strategy, the researcher is directly involved in the collection of data thus
making the research ethically justifiable. The researcher was keen to give an authentic voice
to the informants, recognizing their roles as “knowledgeable agents” and facilitating
interviews to enable them to explain their thoughts, intentions and actions (Gioia et al., 2013).
6 These steps provided confidence that the case was likely to provide in-depth, locally
constructed, contextual insights (J€arvensivu and T€ornroos, 2010) and to provoke thought and
new ideas (Siggelkow, 2007). The transcripts facilitate the development of coding
mechanisms and identification of concepts and themes (Gioia et al., 2013).
Case studies have appeared as an important qualitative tactic in numerous management
areas (Gummesson, 2000; Scapens, 2004), even with the constant supremacy of survey tactics
and statistical foundations of research in multiple disciplines of management, together with
finance and marketing (Gummesson, 2000). The capacity of case studies to draw from diverse
data sectors to permit numerous stages of concurrent analysis of the dynamics in a single
background (Eisenhardt, 1989) creates the possibility for a broader understanding of the
organizational environment than that can be carried by statistical examination. There is a
possibility of generalization from good case studies. Lukka and Kasanen (1995) suggested
three types of generalization rhetoric such as statistical generalization; contextualization
generalization that establishes a “meaningful and convincing connection of the study with the
real-world phenomena surrounding the case in question, such as history, institutions and
markets” and useful generalization in which
. . .the researcher relies on the diffusion of solution ideas and argues that the successful
implementation of the solution . . . makes it credible that the solution will also work in similar
organizations elsewhere (Lee et al., 2007).
Dube and Pare (2003) outlined 53 criteria of a case study which explained theory building or
theory-testing purposes in the area of management information systems. Again, Dube and
Pare (2003) from 183 papers published in seven leading information system journals in the
year 1990–1999, stated that 42% manuscript outlined a clear research question, and only 8%
discussed the unit of analysis. Therefore, the case study selection procedures were not clearly
stated in the 85% single case studies and 68% of multiple case studies papers. In total, 42% of
papers did not highlight the data collection process and of the other 58%, only 5% paper
defined a case study tactic. The data analysis part was not adequately deliberated in 77% of
the articles and only 199% of manuscripts provided a clear chain of justification. Therefore,
Dube and Pare summarized that a considerable number of articles have a lack of rigor that
needs to improve in future research. The above arguments also support the remark by Stuart
et al. (2002) and Hilmola et al. (2005) who also found that case studies applied in both the
operations management and supply chain management do not adequately illustrate the
methodological subjects. Hilmola et al. highlight that only 12 manuscripts among the 55
publications provide satisfactory references to the literature regarding case study research
methodology. Stuart et al. (2002) as a reviewer, outlined that numerous case study research
manuscripts indeed absence an argument of essential aspects, for example, a statement about
the research aim, descriptions of the protocol, case selection criteria, measurement and
analysis. Similarly, Meredith and Samson (2002) noted that a case study methodology is often
not well understood and not applied rigorously.
The researcher applied the case study as per Merriam (2009) who described the method as
“an intensive, holistic description and analysis of a single entity, phenomenon or social unit”
(p. 34). A convincing motive for executing a case study is to progress a comprehensive
understanding of the SG systems and its reason behind the absence of SGF. It is worth noting
that prior readings on the SG functions in Islamic banking have recorded the use of an A systematic
interview approach as the research instrument employed in their studies (for example. qualitative
Safieddine, 2009 and Rammal, 2010). Rammal (2010) and Safieddine (2009) asserted that the
application of case study research allowed them to examine the SG of Islamic banks in more
case study
detail. Haridan (2016) justified the quality of Shariah compliance of Islamic banks in Malaysia
using a case study. Besides, the study of Bindabel (2017) examined the influences of SG on
cross border merger and acquisition of Islamic companies in Gulf countries by using multiple
case studies. Therefore, Merriam (2009) suggested four significant features of a case study 7
such as “particularistic”, “descriptive”, “heuristic” and “inductive”. Case study research
emphasizes on a specific issue to deliver a comprehensive explanation that illumines the
understandings of the readers. As most of the case studies are inductive; thus, this study
started with interviews, observations and document analysis. Therefore, the case study
technique is used to explore the practices and problems of different authorities related to SG
and to outline a CSGF for Islamic banks in Bangladesh. In terms of theory advancement,
qualitative research seeks to generate, elaborate or test management theories (Lee et al., 1999).
Theory generation is the qualitative creation of new theory which results in testable research
propositions. The researcher has achieved transparency through initial concepts
development, sub-theme and main themes (Gioia et al., 2013).
Download and collect the SSBs members list, regulatory respondents and experts’ researchers
Checked and cross-checked respondents as some are servicing more Islamic banks
Initial met up with the CSBIB executives and Talked about the initial respondents list
Participants Experience
SL ID Position Organization (Years)
Select respondents
Create sub-themes
Compare documents
Reports generation
RQ 1: To what extent there exist differences in the Shariah governance and its importance
practices of SG mechanisms in Islamic banks? Current mechanisms of SGF
Influential factors or pressures in setting up Islamic
banks policies, regulation, practices, structures and
procedures
Influence of resource mechanisms in Islamic banks
performance and Shariah compliance quality
RQ 2: What are the problems faced by different Problems of current SGF, its mechanisms, resolving
bodies in the current Shariah governance framework? system and importance of CSGF
Management influences on SSB decision-making
Reasons behind the absence of comprehensive SGF
Legalization of CSBIB or CSSB in the central bank
RQ 3: How should a centralized Shariah governance Prospective roles and functions of different bodies of
framework be operationalized? CSGF
Standard criteria and procedures for CSGF
The relationship among the different bodies of a
CSGF
Suggestions for central bank, Islamic banks, SSB and Table 2.
SG system List of identified
Source(s): Developed by Author themes
QROM formally and informally. I was offered coffee and cookies from the respondents and offices. I
16,1 have discussed with them and tried to raise some issues and collected the inner information. I
introduced with them with personal details and discussed their family and job-related
matters. I was with them several times in tea and cookies and joined in the lunch session.
Additionally, I prayed with them during prayer time. These were done bearing the aims of the
research objectives to add valued information to the observations and for better
understanding the research issues, respondents’ opinions and prior observations. Finally,
16 the observations and observational notes from both formal and informal interviews were
transcribed in the description and analysis. I found that the Shariah officers are under
working pressure and are not independent. They are unable to provide their opinions
independently. Therefore, I have identified the Shariah noncompliance amount one of the
banks with confidentiality. Again, the researcher has seen similar responses from the
numerous respondents and placed the answer into similar concepts or sub-categories. In this
case, the codes are supported with the previous findings concerning the problems and
practices of SG and a few rules, regulations and functions supported with the SGF outlined by
the central bank of Malaysia and global regulatory authorities. The respondents also
answered as per their knowledge, which is also gathered from the global perspectives and
practices.
4. Discussions
4.1 Case study, formation of questions and data collection
From the perspective of the study, the intensive approach or a case study approach is
believed to be the most appropriate approach in exploring a comprehensive CSGF for the
development and improvement of the SG system and the quality of Shariah compliance of
Islamic banks in Bangladesh. This is because the intensive approach may facilitate
researchers to gain an in-depth understanding of the current SG practices, problems,
mechanisms and obstacles in developing a CSGF for Islamic banks in Bangladesh. The
participants or data sources used in the research are selected based on their predicted
knowledge depth and relevancy of information related to the inquiry questions (Yin, 2013).
Ghauri (2004) highlighted that case studies generally contain data collection from multiple
sources, for example, verbal reports, personal interviews, observation and written reports
(such as financial reports, archives, budget and operating statements including market and
competition reports). Therefore, the researcher has collected documents, including (not
limited to) public records, central bank documents, reports, IFIs Shariah guidelines and
individual documents provided by the respondents, and meeting agenda regarding policy
improvement on SG along with the interviews. In total, 22 documents have revised and
compared with the answers of respondents and included in the data analysis and discussion
process. Documents are compared with one another or others and used to validate or match
the information of other documents or other data collection methods. The information which
is obtained from the documents helps the researcher to understand the actual meaning,
develop understanding and reveal inherent perceptions of the study problem (Merriam, 2009).
Documents related to the SG, regulations and policymaking of Islamic banks help the
researcher to identify in-depth answers during the interview and after analyzing the
responses in the interviews.
Therefore, this study claimed that a case study is a way of articulating the overall picture
of a phenomenon more broadly, descriptively and extensively by using “what”, “why” and
“how” questions. By using these questions, the researcher manages to identify the practices
and problems of the existing SG and finally shows the operational procedures of a CSGF.
Moreover, the overall questions are associated with the reasons behind the differences in the
practices of the SG mechanism, daily routine works of the SSBs executive, Shariah
department executives, general officers, management and BOD. The main research question A systematic
one (see appendix) is related to identifying the reasons for the diversified practices of SG qualitative
within the same regulatory framework, which requires a comprehensive response. Under this
main question, a sub-question is developed with “what” question mark for exploring the
case study
expected duties and performing roles and functions of SSB of the Islamic banks in monitoring
and supervising Shariah compliance and SGF.
Additionally, main research question two is formed with “what” basis to discover the
problems faced by the SSB, bankers and regulators about the monitoring of SGF. Under this 17
main question, two sub-questions were developed: (1) to identify the problems and obstacles
in the existing practices of SGF of Islamic banks in Bangladesh and the resolving process of
those problems and (2) to ascertain the reasons for the absence of a comprehensive SGF and
probable challenges to legalize the existing CSBIB or to form a new CSSB under the
management of the central bank. Finally, three sub-questions were formed with the “what”
base in the last main question. All of these questions were related to the operational process of
the CSGF, the roles, functions, power and obligation of the different bodies related to CSGF,
standard criteria of numerous functions and process of CSGF and overall reporting of all
parties.
However, the research questions are formed based on the research problems to solve the
research problems and accomplish the research objectives. Consequently, I have formed the
research questions to solve research problems and propose a CSGF. For example, research
questions are formulated to solve specific problems. In this case, researchers formulate
questions based on the pattern and understanding of the respondents or audiences. But the
researcher’s main concern is to outline the answers through these questions to solve the
problems or provide a better suggestion.
Some of the research questions cannot be formulated with “why” and “how” because of the
standard though it requires comprehensive answers. Nevertheless, if one or two main
research questions are not formed with “what” or some of the sub-research questions are not
formulated with “what”, or not the questions in the interview script, what will happen? Some
questions can be formulated with “why” for the individual not for the research. Main research
question one can be formulated with “why” but with “what” it seems to sound to hear, ask and
explore the actual reasons for diversified practices. In terms of main research question two, it
is not possible to formulate with “why”, as it aims to identify the problems of different bodies
concerned with SGF. The formation of the research question with “what” will make the
research questions more comfortable to understand, express and explore the answers
concerning the SG practices, problems of different bodies and exploring a CSGF. Thus, we
can formulate research questions by using what, why and how for solving research problems
and accomplishing research objectives. But it demands more comprehensive responses
rather than brief answers. Thus, the question of “what” explores the problems of different
bodies of SGF, reasons behind the absence of a comprehensive SGF, expected roles and
functions of SSBs and finally to develop a CSGF for Islamic banks in Bangladesh. These
requisite a comprehensive response rather than a brief answer as these issues are related to
the operationalization process of a CSGF.
The research started with a theoretical structure, but the features of the framework are
examined inductively over interviews, personal observation and document analysis.
Regarding the theoretical framework, this research finds the negative legitimacy of the
Islamic banks in Bangladesh. However, most of the questions in the interview are related to
the central bank, SSB members/Shariah scholars and renowned bankers or experts about
what they know regarding the SG of Islamic banks in Bangladesh. In this research, the
researcher plays the role of an observer outside the case and does not have any control over
the behavior of the management teams in the central bank, SSB and CSBIB members and
renowned bankers or experts or practitioners. The vast majority of the interview questions
QROM are objective about what they (SSB members/Shariah scholars, central bank executive
16,1 officers, ex-central bank governors and renowned bankers) know about the SG and the
influence of Islamic principles in the development of SG of Islamic banks.
The researcher faced problems in getting the entrance to the central bank as the Human
Resource Department (HRM) showed a negative attitude to allow data collection though the
“University Research Management Centre” ethically approved the study. Nevertheless, the
researcher has contacted the HRM before proceeding with the pretest and has confirmed with
18 authority the rationale of the study. The junior or mid executives of the central bank are not
willful to provide the interviews as they are under invisible pressure and criticized by the
colleagues. These are the challenges faced by the researcher in the process of data collection.
However, this does not affect data collection and the saturation process. He collected formal
data from three respondents and discussed with other few respondents for ensuring the
perceived data saturation. Additionally, some of the respondents did not allow to record the
conversation and completed the session with some suggestions.
as Malaysia, Bahrain, Pakistan and Indonesia, Accounting and Auditing Organization for
Islamic Financial Institutions and International Financial Services Board.
However, concerning the relationship with the different bodies of the CSGF (see sub-
question 4 under main research question 3), the researcher has formulated three draft
frameworks before carrying out pilot testing based on SG practices globally and specifically
in Bangladesh. Therefore, in the initial contact, the researcher has provided the three draft
frameworks, research abstract and interview protocol to the respondents directly and in
their email for their concern and understanding. Then, the researcher proceeds with the final
data collection. The respondents and the researcher discuss the matter which is also
recorded over a mobile device and collected for further clarifications. In addition, the
researcher consulted the respondents several times and arranged two discussions with three
executives from two institutions to follow up on designing the framework. Based on the
suggestions and drawings from the respondents, the researcher modified three previous
frameworks, formulated more frameworks and discussed further with the interviewees to
obtain the most appropriate framework. In the middle of the data collection process, one of
the respondents designs another framework, and this is followed up further after the
interviews along with the previous frameworks. Moreover, the researcher has contacted
previous respondents who have provided interviews to know their opinion about the new
framework which has been redesigned based on the latest issues. Finally, respondents
suggested that as the last developed framework is more comprehensive and broad functions,
therefore, you can propose this framework for the Islamic banks in Bangladesh. Based on
this statement from all of the respondents, the researcher has completed the data collection
and analysis process.
Regarding the second step of the saturation, respondents are referring to the professional
experts and knowledgeable respondents without knowing anything about the data collection
and their responses (as already collected data from those persons). When the researcher has
communicated with the third respondent from the regulatory side, he suggested researcher to
contact the persons who know better than others do. Further, the researcher meets another
head of the department and he also mentions that “they do not know much in relation to the SG
issues of the Islamic banks, and he suggests whatever respondent two has said can be considered
as his opinions and suggestions too”. Moreover, the researcher has contacted some other
QROM respondents of the central bank and one of the respondents from the regulatory and policy
16,1 side who outlined based on his more than 20 years’ experience that “did you contact this
person (RA#2)? If yes, whatever he said (respondent 2) you might include in your research. One
thing I am suggesting you to present your findings positively rather than negative explanation
and presentation. Therefore, a positive presentation can enhance the eagerness of the
regulatory authorities in terms of application.” The researcher also contacted some other
junior executives of the central bank from various departments to observe their views and
20 actual scenario, but the data and discussions were not sufficient in relation to the current
study. They suggested on the development of Islamic banking in Bangladesh rather than SG
issues. Thus, I have considered the saturation point regarding the central bank executives as
nothing new was found without their suggestions regarding the presence of findings.
Additionally, concerning the experts, the sixth respondent who has more than 30 years’
experience illustrates that “have you contacted with these persons (referring to the other
respondents from whom data have been collected)? If yes, I think you have already got all of the
answers, and there is nothing new from me as they know better.” As this respondent has vast
experiences and knows the top most personalities in this arena, thus, he suggests collecting
data from other respondents. When he has assured that the researcher already collected data
from those personalities, he mentions that it is not necessary to provide my opinion. Thus, the
study concludes data saturation as an ultimate point where the researcher does not find
anything or find similar previous replies from the next participants. Besides, when the
respondent suggests the other respondents without knowing persons who have been
involved in the interviews can be considered a saturation point if the researcher already has
that data.
However, the author only faced the problems to collect the data from the central bank
rather than other institutions and respondents. There was not any probable scope of
resistance or lack of interest in other groups of respondents. If there is a lack of interest, then
they did not recommend other respondents. In this case, I did not see the lack of interest or any
invisible pressure among themselves. As most of the respondents are well known in the field
and know each other and have vast practical experiences thus, there is less intention to skip
the interview or provide the opinion, and they do not have any lack of interest. In this case, it
would be better if I had a focus group interview with them. Nevertheless, the respondents who
indicated other persons (already considered in the study) spent more than 60 minutes and had
tea and cookies with them. Some of them offered lunch and arranged lunch during the
interview/discussion session. If we argue differently and say that it would not be the same
response as everybody has different views and perceptions. What would be the probable
solution? Regarding this argument, I can say that as the considered or referred respondents
were more popular, knowledgeable, experienced and well-known as well as have a good
relation and perform the pioneering roles in the Islamic banking industry of Bangladesh;
thus, they might not have that skipping intention or lack of interest to provide their opinion.
In addition, if they had that intention, they would not arrange those refreshment
arrangements (tea and cookies and lunch) and discussed the potential prior respondents.
Some of the respondents assist the researcher by providing the potential respondents’ contact
details. Respondents talk with those potential or suggested respondents and introduced the
researcher over the phone as well as request to help regarding this research as little research
has done concerning the SG of Islamic banks in Bangladesh. Additionally, they provided
some documents and stationery items published and produced by themselves (publications,
journals published in monthly, documents and pens) to the researcher for doing this
interesting and desired research concerning Bangladesh. Another example, it is very simple
that when I know some people who are more qualified than me, I will suggest the researcher
contact those persons. When a researcher already gathered data from those more
knowledgeable and skilled persons, then I would like to say you are on the right track.
I think you have got enough data from them. So, it is not essential to give my opinion rather A systematic
than suggestions. Thus, the respondents provide recommendations and do not say anything. qualitative
However, one of the respondents asked the researcher some questions regarding the data
collection and analysis process to justify the capability of the researcher. Finally, I have
case study
stopped the data collection by considering the probable saturation.
In about the third claim of the saturation, this study finds that the open nodes are
decreasing in a particular position or the saturation position as for lower outcomes or
insufficient information. Concerning regulatory respondent coding, the codes of the second 21
respondent are higher compared to the first and third respondents. The below Table 3
provides nodes (sub-themes) and references or quotes/open nodes found in the NVivo
analysis.
This Table indicates that the number of reference decreases in a certain position or in the
saturation position because of fewer outcomes or insufficient information. The researcher has
developed open nodes and sub-themes from the transcript of the interviews. In the overall
research, 27–64 sub-themes have developed under 12 main themes. Besides, the range of the
open nodes is 40–251. In the classification of RA, the highest open nodes range is 55–124. In
the saturation process, this research found only 55 nodes, while most are similar to prior
interviews. Concerning SP, the sub-themes ranges were 28–64, and the codes range was 40–
251. Regarding E, the study found 45–52 sub-themes, and the codes range was 114–212. The
sub-themes were accomplished with numerous nodes in each issue, and several quotes were
incorporated in most of the cases. In all of the matters under the sub-theme or categories, the
researcher found 2–6 quotes.
Table 3 shows data saturated in diverse positions as the sub-themes and open nodes have
fewer outcomes and responses. Concerning the regulatory information, it was saturated in
three respondents, about the Shariah perspective, study saturated at nine respondents and
finally, from the experts’ perspective, it was saturated in five participants. Finally, the study
completed with 17 respondents as it achieved saturation. The data are based on their replies.
While doing so, the researcher will become hypothetically profound by engaging themselves
in the data collection and trying to understand what the respondents see as being important
and vital.
1 RA# 1 52 124
2 RA# 2 27 107
3 RA# 3 31 55
4 SP# 1 28 40
5 SP# 2 52 106
6 SP# 3 39 63
7 SP# 4 34 76
8 SP# 5 39 72
9 SP# 6 64 251
10 SP# 7 60 248
11 SP# 8 44 103
12 SP# 9 40 75
13 E# 1 50 212
14 E# 2 45 208
15 E# 3 52 198 Table 3.
16 E# 4 48 134 Number of nodes and
17 E# 5 50 114 references found in the
Source(s): Developed by Author NVivo analysis
QROM 5. Conclusion
16,1 Before developing a sampling cluster of a qualitative case study, researchers need to consider
some factors such as research design, sampling strategy and generalization issue of data.
Previous qualitative researchers state the possibility of bias in selecting a sample tactic
(Marshall and Rossman, 2011; Glesne and Peshkin, 1992). Thus, Ishak et al. (2014, p. 34) stated
that “by reducing the biases a researcher will be able to gather raw data that is free from
researcher’s influence and subsequently, only explain the phenomenon under study”. In this
22 case, I have selected respondents based on their education, experiences, the number of
servicing banks, servicing years, professional and practical experiences, accounting
knowledge and research publications. Therefore, there was no chance of influence by the
researcher to select the respondents as well as data gathering. In addition, I selected
purposive sampling initially, but finally, I included the snowball sampling tactic for the
overall data collection process. Notably, the researcher has explained and described the
research phenomenon based on the responses of the respondents and samples.
The main rational proceed in this study note is that the qualitative research and case study
could also explore the answers of “what” questions along with “why” and “how” (see
appendix for the structure of questionnaire). Therefore, the formation of research questions
querying with “what” should be for exploring comprehensive responses rather than brief or
yes or not. While, Yin stated that case studies are a preferred approach when “how” or “why”
questions are to be answered, when the researcher has little control over events and when the
focus is on a current phenomenon in a real-life context (Yin, 2013). The objectives of this study
demanding broad answers from the respondents and have formed with “what” which are
directly related to the daily functions of the Islamic banks and SG. As the research questions
are related to the practical experience of the respondents, the researcher manages to explore
the problems of the different bodies concerning the SGF. Also, I do not have any control over
the research matter and respondents.
Saturation is illustrated in the previous studies without highlighting the proper
elucidations, meaning and attaining procedures. Thus, it has become a challenge for the
researchers to understand the saturation point and the process for the qualitative researcher
to reach the ultimate position. Therefore, this study has examined the saturation perception
in the border of a case study and the process of accomplishment. For doing this, the
researcher shows the nodes and references which denote that the number of references has
decreased in the saturation point. Additionally, I have noted the views of the respondents who
indicate some other knowledgeable respondents who have much better knowledge
concerning the research issues. In general, it reviews the saturation procedure in a case
study over the development of a CSGF for Islamic banks in Bangladesh. In qualitative
research, the notion of saturation is an overall instruction used for determining sample size.
Having such criticisms, the researcher applies case study research to explore the social life
problems, personal behavior and governing issues and problems of diverse authorities and
sections concerning the SG of Islamic banks in Bangladesh. This research discovers that
saturation can be attained at any point without adding something in the existing data.
Moreover, most of the executives are not sincere with SG and Islamic banking due to some
negative issues such as fundamentalist, “Jamati” (political motto) and negative view or
attitude or concept of their colleague. The researcher also observed a similar situation during
data collection among the respondents and the institutional environment. Some of the
respondents are not free and willing to discuss and talk, and they are under an invisible
pressure. Moreover, there are also very few people in the central bank and Islamic banks who
know about the Islamic banking system and SG. As a result, most of them are not interested
in discussing Islamic banks, and they are not concerned with the internal issues of the Islamic
banks and SG matters. They think the central banking system is conventional, and as a
result, they feel Islamic banking is a burden to them. Shariah practitioners have Shariah and
Islamic knowledge rather than Islamic banking and SG perspectives. Some of them have A systematic
language barriers, too, especially the English language. They are far behind from global qualitative
knowledge, standard practices that are very old and archive.
The study is limited within the Islamic banks rather than including other industries and
case study
countries. The findings may be different in diversified sections (such as Islamic insurance,
microfinance and halal industries) and jurisdictions (such as Malaysia, Bahrain, Sudan,
Pakistan, Indonesia and Iran). Future researchers can also apply the “what” notion in
developing their qualitative research questions in exploring the research subject, whether it 23
is capable of providing in-depth responses or not. The saturation process and point might
not be similar in the different nations’ aspects. The researchers can justify this new
saturation concept in their studies to explore research objectives and concept validity and
reliability. It can be examined for better understanding and developing more ideas
concerning the saturation concept and process. Thus, it is recommended to justify the
findings from various industries within Bangladesh and other Islamic banking and finance
practicing countries.
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QROM Appendix
16,1
Interview checklist
A. What are the reasons behind the differences in the mechanisms of Shariah
governance framework practices in Islamic banks?
30 (1) Why Shariah governance framework (SGF) is important for Islamic banks? How do you explain
the current operational procedures, internal policies, structures and regulatory framework
of SGF?
(2) What are the expected duties of Shariah Supervisory Board (SSB) of the Islamic banks and how
do they perform their roles and functions effectively in monitoring and supervising Shariah
compliance and SGF?
(3) Are there any factors or pressures that might control the Islamic banks in setting up the policies
and procedures? Can you give more details please?
(4) How do you think that the appointment criteria, composition, qualification and quality of
Board of Directors (BOD), SSB, management and Shariah department officers have the
influences in Islamic banks performance and Shariah compliance quality? If yes, how? If
not, why?
B. What are the problems faced by SSB, bankers and regulators regarding SGF?
(1) What are the problems and obstacles you are facing in the current practice of SGF in
Bangladesh, and how these problems should be resolved?
(2) How do you explain the problems of different bodies (SSB, BOD, CEO, Central Bank) in
monitoring the SGF and Shariah compliance?
(3) Does management of Islamic banks influence anyway in the decision-making of SSB and violate
the decision to implement?
(4) What are the reasons for not being a comprehensive SGF, and what are the challenges to legalize
the Central Shariah Board for Islamic Banks in Bangladesh or set up a new Centralized Shariah
Supervisory Board (CSBB) in the central bank?
Corresponding author
Md. Kausar Alam can be contacted at: kausarflorence@gmail.com
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