GNED 05

P U R P O S I V E C O M M U N I C AT I O N
CHAPTER 1:

COMMUNICATION
PROCESS AND ITS
COMPONENTS
Lerry Anne A. Virtuso
Instructor I
College of Arts and Sciences
Cavite State University
 DISCUSSION POINTS

Communication and its Components

Levels of Communication

Functions of Communication

Principles of Communication

Communication Ethics

Communication Process and its Components

COMMUNICATION

is life

Communication Process and its Components

 Communication is a systematic
process in which people interact
with and through symbols to
create and interpret meaning.
- Wood (2003)

Communication Process and its Components

 Communication is the process of sending and
receiving messages through verbal or nonverbal
means, including speech, or oral
communication; writing and graphical
representations (such as infographics, maps, and
charts); and signs, signals, and behavior.

Communication Process and its Components

ELEMENTS INVOLVED IN THE
COMMUNICATION PROCESS

CONTEXT CHANNEL

PARTICIPANTS NOISE

MESSAGE FEEDBACK

Communication Process and its Components

 1
CONTEXT

✓ the setting and situation in which the

communication process occurs or takes place

✓ it may be physical, social, historical,

psychological, and/or cultural

Communication Process and its Components

 CONTEXT

Physical Context
- refers to WHERE
communication takes place; also
includes climate and noise level
Communication Process and its Components
 CONTEXT

Social
Context
- refers to
the
relationship
between and
among
participants

Communication Process and its Components

 CONTEXT

Historical Context
- background of the participants that influences the
current encounter; also involves the expectation of
the participants in situations that happen regularly

Communication Process and its Components

 CONTEXT

Psychological
Context
- feelings, emotions,
and moods each
participant brings into
the communication
process

Communication Process and its Components

 CONTEXT

Cultural
Context
- Involves the
similarities and
differences on
the participants’
beliefs, values,
and norms
Communication Process and its Components
 2
PARTICIPANTS

✓ the sender and the receiver; also called

interlocutors

✓ persons involved in the communication

process

Communication Process and its Components

PARTICIPANTS

❖ SENDER

❖ RECEIVER

Communication Process and its Components

SENDER

encodes, creates,
and sends messages;
establishes the goal
of the communication
process

Communication Process and its Components

RECEIVER

decodes and processes

messages and reacts
to them

Communication Process and its Components

 3
MESSAGE/S

✓ information, thought, feelings, opinion shared

in a communication process

✓ a clear goal in mind is needed to construct

appropriate messages

Communication Process and its Components

 4
CHANNEL
✓ this is the route traveled by the message from
the sender to the receiver

✓ also the means of transporting the messages

(digital communication channels, face-to-face
communication channels, written
communication channels)
Communication Process and its Components
 5
NOISE
✓ factors that interfere with communication

✓ unwanted signal which affects a wanted signal

Communication Process and its Components

 EXTERNAL NOISE
sounds and other stimuli in the environment

Communication Process and its Components

 INTERNAL NOISE
thoughts and feelings that interfere with the

communication process

Communication Process and its Components

 SEMANTIC NOISE
Unintended meanings or interpretations caused by certain
symbols that prevent comprehension (faulty grammar or
spelling, improper use of letters and symbols, etc.)

Communication Process and its Components

 6
FEEDBACK
✓ this shows how the message sent is heard,
seen, interpreted, and understood

✓ given by the receiver to the sender

✓ feedback is a vital element in the

communication process
Communication Process and its Components
 FORMS OF
COMMUNICATION

Communication Process and its Components

VERBAL
COMMUNICATION

- involves the use of words

- spoken, written, or signed

(sign language)

Communication Process and its Components

NON-VERBAL
COMMUNICATION
- utilizes body language such as
gestures, facial expressions,
eye contact, and posture

- touch and the sound/pitch of

our voice are also examples of
non-verbal communication

Communication Process and its Components

 LEVELS OF
COMMUNICATION

Communication Process and its Components

 LEVELS OF
COMMUNICATION

1. INTRAPERSONAL COMMUNICATION

- occurs within oneself, also referred to as

cognitive or personal communication

- we engage in intrapersonal communication

to understand ourselves better and enhance
our self esteem

Communication Process and its Components

LEVELS OF
COMMUNICATION

2. INTERPERSONAL COMMUNICATION

- occurs between two or more (usually less

than 20) individuals who establish a
communicative relationship

- interviews, small group discussions and

conversations

Communication Process and its Components

LEVELS OF
COMMUNICATION

3. PUBLIC COMMUNICATION

- involves a larger number of

participants, usually with a speaker
sending message to an audience

- it can be direct (face-to-face) or

indirect (radio and television)

Communication Process and its Components

 GNED 05
P U R P O S I V E C O M M U N I C AT I O N
CHAPTER 1:

COMMUNICATION
PROCESS AND ITS
COMPONENTS
Lerry Anne A. Virtuso
Instructor I
College of Arts and Sciences
Cavite State University
Why do you engage in
communication?

Communication Process and its Components

 FUNCTIONS OF
COMMUNICATION
we
we we
communicate
communicate communicate
to meet needs
to fulfill social to exchange
(physical and
obligations information
instrumental)

we we we
communicate communicate communicate
to enhance or to develop to influence
maintain our relationships others
sense of self

Communication Process and its Components

 PRINCIPLES OF COMMUNICATION

o When we talk about effective communication, one thing that

immediately comes in mind is the “principles of effective

communication”.

o These principles guide us in forming messages, its style, and

its importance, so that it becomes more effective for us and

the people we communicate with.

Communication Process and its Components

 PRINCIPLES OF
COMMUNICATION
Communication Communication is
is purposive learned

Communication is
Communication is
guided by culture
relational
and context

Communication Communication has

is continuous ethical implications

Communication Process and its Components

 COMMUNICATION ETHICS

Characteristics of an ethical communicator:

Speaks with sincerity and does not alter the truth

Does not knowingly expose someone to anything that can cause

significant harm

Raises the listeners’ level of expertise by supplying needed facts

Does not invent or fabricate information

Gives credit to the source of information

Communication Process and its Components

 Quiz no. 1

30 items

Google Forms

Link will be accessible

until 8:00 PM today

Communication Process and its Components

see you next week!