Professional Documents
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Client
Client
11. TERMINATION. –
11.1 Either Party may terminate this Addendum for any reason after one (1) year from Effective Date with sixty
(60) days prior written notice to the other Party.
11.2 Notwithstanding Sec. 15, the Bank may terminate this Addendum upon prior written notice and with
immediate effect:
12. NOTICES. - The Bank shall send all notices relating to the availment of the Service to the Client via email to the
registered email address of the Client’s contact person as reflected in the Corporate Account Customer Information
Form. In cases where the registered email is closed or the email bounces back after Bank's attempt to send the
communication, the Bank may send all communications to other email addresses belonging to Client's
representatives as found in the Bank's records, after which, the notice shall be deemed received by the Client. The
Client may nominate an updated contact email address by requesting the information update through their
Maintaining UnionBank branch.
13. NO EMPLOYER-EMPLOYEE RELATIONSHIP. - The Bank is merely an issuer of the ATM card and a provider
of the Facility. It is herein understood that there shall be no employer-employee relationship between the Bank and
the Client or between the Bank and the Payees.
14. The Bank reserves the right at its sole discretion to modify in whole or part this Addendum from time to time, as
the need arises. Any such modifications shall be effective immediately upon notification to the Client. The Client’s
continued use of the Facility constitutes the Client’s acceptance of the modified terms and conditions.
15. EFFECTIVITY. – This Addendum shall take effect on the Effective Date, subject to the annual review by the Bank
of the Client’s performance relative to the continuation of the Agreement.
16. ISSUES AND CONCERNS. – Issues and complaints raised by the Payees with the Bank shall be endorsed by
the Bank to the Client for proper handling and disposition. Any issue between the Client and the Payee/s regarding
debited amounts as well as credited amounts shall be resolved entirely and exclusively between the Client and its
Payee/s. In cases of conflict between this Agreement and the Terms and Conditions accepted by the Payee, this
Agreement shall prevail. For issues and complaints encountered by the Client, the Client shall call the Bank’s
customer service at (02) 8-667-2668 or email business@unionbankph.com.
a. Fully accomplished and signed Customer Account Opening Form (CAOF) with T&Cs attestation
b. Signatures Specimen Card (as applicable)
c. Valid IDs, as illustrated in Annex D
The Client shall ensure that each Payee provides any one (1) of the following valid IDs:
1. Company ID issued by private entities or institutions registered with or supervised or regulated by the BSP,
SEC or IC. If Company ID is presented, for this to be considered as primary ID, the Client must submit the
following to support the Client’s registration with the aforementioned entities:
a. Bangko Sentral ng Pilipinas (BSP): BSP Certificate of Authority (License), AMLC registration
certificate
b. Securities and Exchange Commission (SEC): SEC Certificate of registration
c. Insurance Code (IC): IC Certificate of Authority
i. If the Client is unable to present the abovementioned registration, the submission of the
Company ID alone will not suffice and another ID from this list must also be presented.
2. Digitized ID issued by the National Council on Disability Affairs
3. Digitized Philhealth Insurance Card ng Bayan
4. Digitized Postal ID preferably issued October 2016 onwards containing printed photo of Payee
5. Digitized Senior Citizen Card
6. Digitized TIN with printed photo of Payee
7. Digitized Voter’s ID with printed photo of Payee
8. Driver’s License
9. GSIS e-Card/membership ID/UMID
10. IBP ID
11. NBI Clearance
12. OFW ID
13. Overseas Workers Welfare Administration ID
14. Passport
15. PRC ID
16. SSS membership ID/UMID
If the above documents are not presented by the Client, any two (2) of the following valid IDs may be submitted:
1. Alien Certificate of Registration/Immigrant Certificate of Registration
2. Government office and GOCC ID
3. Seaman’s Book