Download as pdf or txt
Download as pdf or txt
You are on page 1of 14

+1 (305) 600-3076 - CELL Lars Brands Corporation

+1 (847) 309-6088 - WHATSAPP


lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA

Payment App Development


STATEMENT OF WORK – Liquid Concessions

Phase 1

Issued to
Liquid Concessions
5313 W 123rd Pl, Alsip, IL 60803
Brian / Owner

Issued By Lars Bjerga / CEO


Lars Brands Corp

lars@larsbjerga.com
3056003076

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
SEND PENDING: Proposal
Monday, June 27, 2022
1:06 AM

INTRODUCTION

Lars Brands will architect, develop and deploy the APP phase of the Liquid Concessions (Defined as “LC”) Contact and Admin payment
application based upon existing systems.

BACKGROUND INFORMATION

1.
OBJECTIVE Liquid Concessions with collaboration of the Lars Brands has initiated a development request for the contact
facing and administrator portal to capture and manage payments under the Liquid Concessions CIPS Network.

VISION Maintain control and ownership of its developments and scale their business horizontally and vertically.

INITIATIVES Currently there is an ongoing development called CIPS we are going to improve upon

PERSONA(S) Guests, Contacts, Vendors, Applicant, Staff, Admin, Developers, Third-party, Stake-Holders

IDEA 1. Create a payment portal that can be used by contacts and admin
a. Functional on web and devices
b. Unified with existing systems CIPS
c. All features needed for concession event payment management (process, spoil,
refund, control)
d. Minimum Viable product (Generation 1 based on design, functional, swiftly build,
and without errors)

2. Strategy
 Intial Conversation:
1. May 24th, 2022 Tuesday, Intial call took place discussed the existing application requested access
2. JUNE 10th, 2022 Friday Discussed moving forward setup meeting with Mike C
3. JUNE 14th, 2022 Tuesday had a call with Mike C for walkthrough on CIPS
 Goal Definition:
1. Mobile App Development Process: Document prepared then discussed
2. Liquid Concessions - Master Questions edited: Document prepared then discussed
 Competitive Audit:
1. System Analysis and Features Manual (Report): Document prepared then discussed
2. Product Viable for Results and Revenue proceed with development
 User Feedback:
1. Collect Stake-holders or staff information
2. Form Created: https://hipaa.jotform.com/221748417912055
3. Recommended: https://www.hotjar.com/product/feedback/

System Design Methodology: Research, Discuss, Wireframe, Design, Review, Approve

Design and Development Functional Assessment, Timeframe, Schedule, workflow Analysis, Technology
Implementation Strategy: Components, Integrations, Potential Challenges, Training Plan

Stages: New, Define Task Completely, Prototype, Design, Development, QA Dev,


Review Request, Launch Beta, Monitor, Fix issues, Deploy Final, Configuration
Management, Change and Release Management

Requirements Traceability: Shared Spreadsheet or Trello


 Kick Off Presentation (Goal Review): June 27th, 2022 Monday Planned meeting
 Report: Accept Payment

DELIVERABLES

Task 1 - Project Initiation and Planning: LC’s expectations regarding the project kick-off and management.
MILESTONES List the major project milestones and their estimated delivery dates.

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA

Release Milestones Estimated Delivery


Date

Kick Off June 22th, 2022

Review Updated UI Kit + Onboarding Flow June 29th, 2022

Receive Client Feedback June 30th, 2022

Review Updated On-Boarding + Admin July 6th, 2022


Dashboard

Receive Client Feedback July 7th, 2022

Design Sign Off (Overall) July 11th, 2022

Review and Kick Start Dev July 13th, 2022

Development Progress and touchpoint #1 July 27rd, 2022

Development Review #2 August 3rd, 2022

Development Review #3 – Receive Client August 5th, 2022


Feedback

QA Review August 7thth, 2022

Client Beta Review & Testing August 12th, 2022

PROJECT RISKS Due to the timeline specified we should follow the dates in order to meet the August 12th
Beta Test date. We understand that if items get delayed from the client side this might
have an impact on the final deliverable date.

PERIOD OF PERFORMANCE Our project has been outlined in a timeline of 8 weeks.

PLACE OF PERFORMANCE Project will be produced in Chicago Illinois, USA.

APPLICABLE STANDARDS Our project deadline is subject to changing if client delays any review and feedback dates
as this corresponds ultimately to the performance of our team and the tasks reviewed.

SPECIFIC REQUIREMENTS LIQUID CONCESSIONS TEAM


• Existing Infrastructure download and installation instructions
• Pending Call Group - NOEL technical specs
PROJECT WORK PLAN Schedule will be active everyday until complete

COMMUNICATION PLAN Minimum of Bi-Weekly Status Report

CHANGE REQUESTS • Will be billed as additional work


• Rate will be determined based on Resource type

CHANGE CONTROL PROCEDURE

In the case that there are new items added to the scope, both the client and the
agency will agree on the scope of work added.

RESOURCE REQUIREMENTS HUMAN RESOURCES

The Lars Brands team for the project is listed below:

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA

Project Title Required Knowledge/Skills

Lars Bjerga Producer / Project Lead

Lars Bjerga Technology Director

Lars Bjerga Project Manager

Lars Bjerga Sr. UI / UX Designer

Lars Bjerga Development Lead

Lars Bjerga HTML & CSS Developer

Edrien Fernandez Full Stack Developer & API specialist

The Liquid Concessions team listed below:


Brian Fogle Response required on review days (delay advance
notice)
Responses with requested with 72 hours max
please

Stake-Holders Responses with requested with 72 hours max


please

Office Staff Responses with requested with 72 hours max


please

Third-party Responses with requested with 72 hours max


please

Noel Card Group Responses within 24 hours please if possible

India Devs Responses within 24 hours please if possible

CLOSURE Accepting this Statement of work agrees to all conditions

COMPLETION CRITERIA The client will review and analyze all the work performed with the BETA release date as a
target for completion.

INVOICE PROCEDURES

Task 2 – System, Interface, and Design: LC’s expectations regarding the developing and detailing of the plans for designing the System to
meet the needs of LC. This includes the design of the interfaces and data conversion.
Functional Design Document: Wire frame and designs for discussion

Develop Data Conversion: Integration and development working with existing and new infrastructure

Interface Specifications: Document all required design and interface specifications

System Architecture: Languages, Servers and Logins will be provided, backup plan, costs

Service and Notes (to be determined) LINK OR IP ADDRESS USER PASSWORD

Gitlab - server deployment Service https://dev.azure.com/LarsBrands/ REPO Name: master

Virtualmin - Host/Manager

Usermin/Mail - Manger

Phpmyadmin - Database

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
Ubuntu "Server edition" - SSH
root sudo -i in terminal if you
want full access
*root not enabled to prevent
hacking

Application - admin

Application - Tester

Card Group

Google MAPS API

QUICK BOOKS API

STRIPE

PAYPAL

RECAPTCHA

TRELLO

Email Server

Domain Provider

Twilio Account

Task 3 - System Development / Configuration: LC’s expectations regarding the development and/or configuration of the System to meet
LC’s needs through execution of the designs created in Task 2. This includes the development of the interfaces and data conversion.
System Implementation Plan Schedule, POC, Tasks, Security, Support, Staffing, Issues and Mitigation,
Release Impacts, Monitoring, Configurations, Contingencies, verification
and validation

Data Conversion, Synchronization, and Reporting Staging Tables, Data Load, Testing Conversion

System Maintenance, Support and Transition Plan TO BE DETERMINED WITH CLIENT

Task 4 – System Testing: LC’s expectations regarding the testing of the System developed/configured in Task 3 to ensure that it meets the
needs of LC.
Detailed Test Plans System Testing, User & Admin Testing, Performance Testing, Integration Testing,
Offline and Sync Testing (Follow International Standards)

Test Scenarios, Test Cases, and Test Scripts Minimal will use live test cases to be cost effective

Documented System Test Results Will communicate with staff results

Task 5 – Project Training: LC’s expectations regarding the training of LC staff in using the new System.
Training Plan Cost effective - User and Admin training, limited documentation
unless budget provided.

Training Manuals, Guides, and Materials Screens and walkthrough will be documented

Documented Evidence of Successful End-User Training NOT REQUIRED

Task 6 – Deployment: LC’s expectations regarding the deploying of the new System into production.

Release Readiness Evaluations and Reports Business Readiness will be determined by LC Team

Deployment Plans Release ASAP

System Defect Resolution Reports Defects, feedback and Resolutions managed or closed

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
Complete Detailed Requirements, Design & Specifications
Complete Detailed Requirements, Design & Specifications

All documentation and infrastructure will be available during the process


System Source Code and Documentation Final Acceptance

Task 7 – Implementation Closeout: LC’s expectations regarding the process of concluding implementation.
Documented Implementation Project Closeout EMAIL ACKNOLEDGING CLOSE

CURRENT ENVIRONMENT

The project to be outlined in the scope of work presented to the client as Scope. The crucial adjustments and updates listed.

SCOPE OF WORK

3.
Build as Delivery type Research Develop QA
Design Launch

1. CIPS VERSION 20
a. Android Application - SCREEN SIZE: BUILT FOR SMALLER
SCREENS
b. Web Application - SCREEN SIZE: RESPONSIVE UNLESS COST
PROHIBITIVE
a. Users (Vendors)
b. All Staff
c. Admin

Wireframes Prototyping

Upgrade site map with user flows for User & Admin 50 60 20

1. Create sitemap
2.
TYPE Page Us Admi All
er n Sta
ff

APP Login X X

APP PRE-CHECKLIST X

APP SCAN ID X X

APP Quick Sale X X

Sale - Client
Interaction/Sign/Surve
y

APP Transactions List - X X


FLAG

APP POST- X X
CHECKLIST/Survey

APP Logs X X

APP Reports X X

APP Configuration X X

APP Communication X X

APP PUSH Notifications X X

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA

APP Refunds X

WEB Dashboard X X

WEB Flow X X

WEB Notification Bar X X

WEB Notifications X X

WEB Email Template - X


Success

WEB Email Template - Fail X

WEB Email Template - X


Refund

WEB SMS Template - X


Success

WEB SMS Template - Fail X

WEB SMS Template - X


Refund

WEB Communication X X

WEB Navigation Changes X X

WEB Top Bar X X

WEB Process Payment X X

WEB Transactions -
Modify/Flag/Note/Refu
nd

WEB ROLES X

WEB Settings

WEB Cron Jobs

WEB SYNC -
FORCE/REQUEST/C
heck

WEB KPI REPORTS X X

WEB Logs - Transactions X

WEB Logs - Activities X

WEB Logs - Attachments X

Manu FAQ/SUPPORT/TRAI X
al NING - GIF
walkthrough

UI & UX Design

Use CIPS branding as cost effective 40


 CIPS VERSION - 40 PAGES
 STANDALONE VERSION - 40 PAGES
Applications Overall Operations

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
BUILD: Development and Live Stage 10 10
 Create devops gitlab branches for live and dev stages
1. Setup Change log in process
2. Production and Deployment of iterations as needed
3. Maintain Development Server and Git Server
 Setup server for live stage
 Cyber Security
1. Stress test the system for faults that hackers could expose.
2. After we receive the results of the test
3. Internally discuss issues
4. Develop necessary fixes to issues stated from vulnerability team
 Manage database changes and updates
 Write documentation for process of going live
 Push code to live stage
 Test process
 Deliver to client solution
BACKUP: SETUP REOCCURING BACKUPS 1

CIPS: Features 10 80 10
 Define in Detail
1. Dashboard
2. Venue
a. All tabs data - show in report
b. ROLE ADMIN: Manage
a. Inventor/stock - show starting, current inventory, then
distributed to employees, closed inventory
b. CASH ON HAND - show starting, current inventory, then
distributed to employees, closed inventory
c. Receipt - Header info, custom space, descriptor - template
default
a. Allow info like QR CODE or venue additions
. SET TIMEZONE Hours based on location such as EST /
CST / MNT / PST
a. Important for errors if db time used everywhere
. Simulate test transaction - Working notification
a. Service Charge - LINE ITEM % or VALUE
b. Tax Rate - LINE ITEM % or VALUE
c. Additional Tax Rate - LINE ITEM % or VALUE
d. Custom Name Fee - NAME AND LINE ITEM % or VALUE
e. Pre-checklist yes/no - add link
f. Post-Checklist yes/no - add link
g. Guest Survey/Rate Tracking - yes/no - add link
h. Offline Transacting yes/no
a. allow transaction, 1 round, dollar value, open
b. Sd card on default for offline transactions
. ROLE ADMIN: Toggles
a. Allow device yes/no
b. Device cash active/no
c. Device card active/no
d. Device other active/no - add label (maybe loyalty
purchase)
e. Change vendor backroom
f. Receipts: yes/no
g. Discount yes/no (must have role as well) default no
h. Open Tabs: Yes/no Default no
i. Guest Save Details yes, no (default TBD)
3. Reports
a. Search all variables in database (Design required)
b. Export data based on user or venue
c. shows offline sales, online, sales, refund, spoil, tax, other, service,
tips total
d. ALL DATA REAL TIME UNLESS SPECIFIED
4. Payments
a. Refund -
 Field Improvements
 Use Cases

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
1. Potentially build alerts
2. Function delete - future - admin approval (all should archive no delete)
3. Integration with application database or API - TBD
 Wire, Design and prototype needed features
 Develop features on what pages to be defined
 QA and review
 Review with client
 QA
 Test scenarios front and back

APP: Features 10 80 10
 Define in Detail
1. LOGIN VENDOR: VIA password, pin, admin login
a. TRACK DB FIELDS
2. PROCESS: payment flow
3. TIP: BUTTON Suggested Tipping Feature: 10% 15% 20% Custom 0%
4. MULTIPLE ORDERS: Tabs for open orders
5. CLOSE OUT: SESSION LOG OUT - DISCUSS WITH CLIENT
6. Transaction list - Allow contact to see list and last 4 digits of card and flag
transaction - show in CIPS as flagged
7. Quantity selection Allow mass select sold - so vendor can mark as paid
closed
8. Quick select product buttons based on image
9. Log out - of application
10. Inventory to sell for vendor based on what his stock is not the stock room.
(so you can't over sell)
11. Pre-checklist - complete
12. Post-Checklist - complete
13. Guest Survey/Rate Tracking - complete
14. Offline Transacting - training and notify to user, sync

RECEIPTS: 5 20 5
 Description: after each purchase issue receipt
 User related Define in Detail (Vendor, Admin)
1. Vendor has choice to request phone, email, none or Guest can select yes
and add data
2. Input phone for sms or email for email or print or none
3. Process transaction
4. Sign or complete transaction
5. Tip and receipt management
6. Database receipt type sms or email or print
7. After transaction is logged - send sms, email, or print
8. Use system template
9. Show if failed or succeed in backend
10. Collect all failed in log notify team
11. Allow resend by admin if needed
12. Reports all these - usage, revenue, comparison, connectivity issues, steps
timelines
 Admin related Define in Detail
 Field Improvements
1. QR CODE for REVIEW
 Use Cases
 Wire, Design and prototype needed features
1. Template Print - Sale
2. Template SMS - Sale
3. Template Email - Sale
4. Template Print - Refund
5. Template SMS - Refund
6. Template Email - Refund
7. Template Print - TBD
8. Template SMS - TBD
9. Template Email - TBD
 Develop features on what pages to be defined
 QA and review
 Review with client

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
 QA
 Test scenarios front and back

OFFLINE and online - Order synchronization 10 30 20


 Define in detail
1. Offline orders how and when do they get processed
2. Allow offline usage, process, refund, spoil, view charge list
3. Reports such as avg sales per employee, value, refund spoil comparison
graphs

f. Introduce analytics and Heat maps 5


 Request creation/access to
1. Current Client Analytics - Google, Hotjar
2. Other funnel analytic or marketing tools
 Define use cases for analytic purpose
 Create dashboard in portal with data from users for admin staff
1. Data will be related to signups, conversions and to be discussed in detail
with client
2. Also allow heatmaps of all pages to be reviewed
 Review with client
 Make necessary improvements to meet client request
 Create page modification to house portal "reports and analytics" new pages

Systemwide

DATABASE: Transaction Improvements to database - New data captured and displayed 20


 User related define in detail
1. Data syncing from app to database
 Admin related define in detail
1. Functions needed for the admin to manage transactions
 Field improvement includes (vendor, all staff, admin) creation, how to walk through,
admin pages, data in emails, data in notifications, data fields in forms, data fields in
tables, data fields in sign up, data in admin company area
 System searching capacity - outside database service maybe
 Technical
1. Define a user type that will login to CIPS
2. What is on the dashboard for these users
3. What details to share
4. How often does it update
5. Security concerns
6. Geolocation discussion - limit data based by user role
7. Limitation check on API rates all cases - payment, signal
8. Test card emulation
 Use Cases
1. Define in emails for users
2. Define in emails for admin
3. Define for notifications
 Wire, Design and prototype needed features
 Develop features on what pages to be defined
1. Functionality to Archive data in the system
 QA and review
 Review with client
 QA
 Test scenarios front and back

DATABASE CIPS AND APPLICATION: TRANSACTION 10


 Use Cases
1. Timestamp
2. UserID - vendor
3. DeviceID
4. CompanyID
5. VenueID
6. EventID

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
7. Event time active - yes, no
8. itemID
9. Item count
10. Price
11. Prduct modified by admin - yes, no
12. Cash, credit, other
13. Service charge
14. Tax
15. Additional tax
16. Transaction Code
17. Contact Information - Full name, First, Last, Birthdate, Drinks ordered, over
21, street, street 2, city, zip, state, country
18. Signed
19. ID Picture
20. Longitude
21. Latitude
22. Full card number
23. Month
24. Year
25. CVV
26. Last 4 digits
27. Offline, online
28. Sync pending
29. Value
30. Status
31. Paid, reconciled, failed, retry, sync offline, complete, refund, spoil, tax, other,
service
32. Tips
33. Time since
34. Geo location
35. Device ID
36. Survey - Rate Options - classification of customer
37. Rating
38. Tab open
39. Phone
40. Email
41. SMS, email, none - select notification, show successfully sent
42. Alert if fail send SMS - send to email or notification in CRM
43. Link to history match identifiers

DATABASE CIPS AND APPLICATION: VENDOR 10


 Use cases
1. Show vendor name(s) - Team
2. Filters to show certain vendors
3. Show events vendors are in, counts
4. Show if has device, on, off, distance
5. Show Tab open, reconciled, owed, closed values
6. Show start time, end time
7. Show if Pre-checklist complete
8. Show if Late Protocol
9. Show if Post-checklist complete
10. Show time since last stock pick, avg time between,
1. HIGHLIGHTS time over avg or % usage
1. Show if Products in cart
2. Show if communication pending notification
3. Data on Device
4. Data on Event requirements Shirt badge logged in/out, timer late
5. Track connectivity, offline time, online time, times when offline happened
6. Allow to favorite
7. Allow select auto approve
8. Turn off user
9. Days since last worked
10. First appearance
11. ID SCAN and picture
12. Competed onboarding
13. Sex offendor check approve

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
14. Background approved
15. Banking info
16. Gamify Value based on avg sales vs others
17. Activity logging for users

DATABASE CIPS AND APPLICATION: VENUE 10


 Use cases
1. Current Time progress
2. What are events that day
3. Group by backrooms, how many per back room and sales volume
4. Who are employees that day
5. What are the statuses
6. What are the colors or indications
7. What details should be in the scheduled time
8. Where does the link go
9. What information should be labeled on time spot
10. What filters are available
11. Is search available
12. Does the screen work in real time data and progress
13. What info does the client want
14. What info are we getting for imported sheets
15. What info do we need to get from the sheets

TRAINING: 8
 Define in Detail
1. Partial Payments not allowed
2. Refund allow receipt via SMS send if exists, put in training to get phone for
refunds to get receipt
3. Offline Transacting - explain how it works
a. allow transaction, 1 round, dollar value, open

3rd party tools

CARD PROCESSING: CARD GROUP 25


1. Description: Integration to authenticate and process transactions with API,
Variable Descriptor per Venue
2. Limitations:
a. is there any limits or rate restrictions we need to be aware of?
b. Please provide error codes
3. User related Define in Detail (Vendor, Admin)
a. Process transaction
a. Auth transaction
b. Capture and process transaction
c. Refund transaction
b. Process Refunds
4. Admin related Define in Detail
a. Collect report data from system determine after tech review
b. Receive chargeback notifications
a. VERY IMPORTANT
c. Direct where communication goes
d. Customize the credit care descriptor
5. Field Improvements
a. QR CODE for REVIEW
6. Use Cases
7. Wire, Design and prototype needed features
8. Develop features on what pages to be defined
a. Build out API
9. QA and review
10. Review with client
11. QA
12. Test scenarios front and back

Screen Capture Feedback setup 1

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
 Review with client

Hardware

DEVICE FOR APPLICATION 5


 Andriod Q3 device - developed by Change Anywhere - open to change ($300 each)

4.
Future

STANDARD OPERATING PROCEDURES: OUT OF BUDGET


 Description: having procedures empowers all levels of users to do other people's job
without fault. By creating no fault procedures step by step.
 Use Cases
1. Roles for procedure

AGE CHECK: SCAN ID BARCODE


 Description
1. barcode scanner on the android device to track ID check is being completed each
purchase
2. Speed and errorless birthday checking
3. Pull data from ID, track customers and all available data location
4.
 Define Use Case
1. See fields suggested in transaction database
2. Design approval flow and points
3. Training
 Legality
1. Its not illegal to collect it based on the transaction, but you are not supposed to
sell it

1. Allow self-servicing by GUEST (Select Locations?), the scan a QR code, make


order, make payment, get delivered goods? - yes
2. potential zones in future before seating yes
3. Tracking location yes but how is it done
4. Import from spreadsheet - long term goal
5. Standalone system - yes (need to think basic or bail)
6. Self-service by guest ordering - via seat or row
7. FUTURE: radius or time based logging out so event mismatch doesn’t happen
8. Use stock room inventory - toggle in venue
9. Duplicate charge report to admin
10. https://www.hologram.io/discover/hardware/global-iot-simcard - integration

Micrsoft Excell or Google sheets Integration - for 2 way snyc


 Excell or google sheets
1. Client preference
2. Security
3. Development ease
 Use case
1. 2 way syncing
2. Edit data in sheet to reflect in portal

STANDALONE VERSION
 Android Application - SCREEN SIZE: BUILT FOR SMALLER SCREENS
 Web Application - SCREEN SIZE: RESPONSIVE UNLESS COST PROHIBITIVE
1. Users (Vendors)
2. All Staff
3. Admin

FUTURE BROAD
 Radio tower - PERSONAL NETWORK IN VENUE
 Facial recognition - usage is cool
 Wristbands - track higher spending because people would load up and pick up
 Purchase in advance then go pickup is the way to go -

INITIALS
____________ ____________
+1 (305) 600-3076 - CELL Lars Brands Corporation
+1 (847) 309-6088 - WHATSAPP
lars@larsbjerga.com - EMAIL 1221 E Business Center Dr, Mt Prospect, IL 60056
PRIVATE & CONFIDENTIAL CEO : LARS BJERGA
 offer QR code skip the line
 Gamify vendors

TOTAL HOURS AND COST

INITIALS
____________ ____________

You might also like