CONFIDENTIAL / SULIT INTERNATIONAL UNERS ry ps UNITAR FINAL EXAMINATION JANUARY 2018 COURSE TITLE MANAGING ORGANISATION COURSE CODE: GscMrZ23 DOATEIDAY 12MAY 2018/SATUROAY TMEIDURATION 02:30 PM -05:30 PHS HOURS INetRUCTIONS To cANDIOATES 1, Phaze ead bution ur each sco carey. 2: Cana ae eminosa ot binge eaminon Maloor ary em or tn tera of acne gadget cer ‘Seonay hte pri yh gine ‘3, Sets un areca recon he Earinan ls ard Regs wl charpe wh naan dtonesty Sra fiund gly ot ne fice. he wan pray sgl forte nhs, (Tit Queron Papercansiat of Pint Pape nang tonto)SEG Yederbmewon coeur, SECTION A (60 Marks) ‘There are TWO (2) questions in this section. Answer BOTH questions in the answer booklet. ‘Question 1 Every organisation i affected in some ways by the global environment. ts crucial for managers to have wide knowledge on globally management, inchding regional trading allances, how ‘organisations go itematonal, and cross-cultural differences. Managers in al types and sizes of ‘organisations must constanty monitor changes and consider the patcular characteristics of ther ‘tm ication a they pan, cxganise, load, @nd contol inthis dynamic environment. (Compare and contrast ettnocentic, plyeontic, and geocentric attudes toward otal businase management? (15 Maris) (Describe the siferent methods for organisations to go international (10 Marks) (TOTAL: 25 MARKS) ‘Question 2 ‘Throughout your careers In the business world in the future or in tho past, you wil kay hoor ‘managers say, "My most important sources the peopl who workin tis organiza.” Indeed, the employees in avory orgarieation are the Mebload ofthe orgarisation. By taking stops to ‘ensure the health, safety, and general wel-being of employees, a manager is taking care of not ‘only the employees, but also their customers. Today's business organisations sre becoming Increasingly cogrisant on the Importance of having sitong human retouroa management ractioes and polices. Maintsining employees in an organisation can be challenging to Human Resource Department. Thus, local and intematioral organisations usualy have tis one sub unit called Recrulment, (©) Flaborate the sources of organisations recrutment and dorecrutment, and the ‘advantages and disavantages of al of thom, (15 Maris)(i) Discuss how Jobstest has an impact on these sour ‘specially in the Malaysian (10 Marks) (TOTAL: 25 MARKS) SECTION B (60 Marks) ‘There are FIVE (5) questions in Section B, Based on the Case Study Larson Inc. In Nigeria’, ‘answer ALL (5) questions in the answer booklet. ‘Source: Paul W. Beamish Wiliams, Larson Ine. In Nigeria, Ivey Publishing: Canada, 2017. Questions: 4. Discuss f Larson shoul layin Nigeria by analysing how he can cerreborate or ofute whats claimed by others (10 Marks) 2. Discuss other issues David Larson would consider which idly has perhaps omitted, (10 Marks) 3, Propose on how would you handle Ridley, especially the tile on "The Ridley Report”? (10 ark) 4. Deliberate Ridley’ problem and what wil you do about? (10 Marks) 5, Suggest and detberate your possible actions on the local pane. (romans) (TOTAL: 50 MARKS) “END OF QUESTION PAPERSeerindree cone eonsconna Slvey | Publishing Tr SOT LARSON INC. IN NIGERIA ‘Fae Pa ea a a pew ts se poe ‘Se tag nans tac aothy san 9 sectcomenay saan Downey Devi Laos, vice president of terseton! operon for Lasos le, wae muliog ove be dessins be ws eid to take regain the opus Nigerian operon TH was dtrbe by the neste tooo ofthe report sent him on Janary Oe 2015, by the eet exetive oles (CEC) of te Nigerian liste, Googe Riley cee Eat). Laon bleved te fee prospects for Nigea were exelent {nd was concer sont what ction be shoul ak Larson foe wats New Vorchasod mination! corortin inthe wie and cable basiess. Wally ‘aed stisidaies were Tocted is Coon and the Unied Kingdom, while Mexico, Venemels [Sawoain sd Nigea were testes ofa venues. Oller cous und be Would wee seced ‘trough experts Gem te pen or oe oft sis, ‘The parent company was tubished in 1925 by David Lasoe's grandis. Owaeshp and ‘management of tconpany remind inthe hands of te Larson fay and was highly extrait. The Sv sles vole forthe corporation worldwide appotmated $936 milion n 2014. Revere Was [racy geneted from the le of power, communication, cnstuction abd coutel elles, “Tslnial sevice was an ingortnt pat of Larios Tne 's product pings their, te company ‘mnintined nme free of eins fo consult with customer and csaioalysoperve states [Ara somegence, beeing Ws ely ats able metodo eves foreign ares, [BACKGROUND ON NIGERIA ‘ge cated athe westceul pat ofthe Aicanconncat_ With 178.5 million pope in 2014 i ‘he the mot popu county in Aen andthe seventh mo populous aon inthe wot. Poulton [pow was emimaed w28 per cet somal. About per ean oe population nas usar 18 eas af pA mney of the labor force a Nigeria worked ia apical bt tee was ated of mare people ‘moving to whan cones ‘The goss domestic produ in 2014 was abot S510 bilion, mskng i the lest exonemy in Aca ‘While er eapita ODP was sbot $300,082 purchasing power pty bass it was subtaalyhiher aMoagg rpcenon ecu) comosnr., Seaaeb re cer 5 5676, GDP had grown from 20 2014 at shout sx per cat anally. This increase was file in pt by gow sets ad th expat sues of Nigea' sel eserves, ising the 200 to 2014 prog Nigeria's average aml nflaon te ha been 103 pe um. Ths gh level Bad combed to th change nthe alae of hema fom about 132 te WS. dalla 2008 shout Isto Be US.daliarin 018 ‘THE NIGERIAN OPERATION Lcson a, etait soit votre n Nigerian 2008 with sal partner who bel 2S per xa oF be sine vente’ ety Salen revere fo he Nigeria i foaled $48 malin in 2014. OF this revenue, {53 mliog wat razed Nigra whe $9.6 milion was fom exports Abou 4 pr eet of ae [o's Niguna sls (16 malloa) were made fo vasoaronenres and deparmet of the overs ‘fNigera The company wes matings reasonable roof 10 per ce of even, at with ite bit of Tuck anderen fey, was Selloved cule ake a poi of 20 percent ‘Tae Nigunn operon bad become less trace for Lamon Inc. in rove! macs. Alhouh t wes ‘wiely leven Niger would cone tobe ona of th ey economic players in Aiea nthe Yes to come nd tthe sand for Laron's prot wos ean very sone tee, ding bases [Nigaria was teooing mare sory. Farbemore, Lawn In, had buenos icreaigly unappy wa is Teel paroer in Niger lawyer wbo was solely concemod with qk "payback the expense of reiverunent and logon poh prospec. David Larson recogni that having the sight parmer in jolat venture was of paramount importance. ‘Te eapany expected te purer or panes be acvely engaged te business, "auc uss people Interested inverting money sone” The pre wa aloo expecod to old a sulstnta eu inte ‘r,t early ons of toe jot ern, soo Siding was on eed ane # was reosry Teeth fuegn partner bina son fran poston. ‘The disitsinment of Guage Ridley, the Ngan fis chi executive officer (CEO), had been ‘eeeasiag ice is ea dys nha poston, He was an exptiae fom the United King who, ue ‘ohis berkground a miliary ofc, placed ahigh value upon order and contol. The cant station fn Niger proved very ying for him. His proses were furer complicated by his abit tate od, local emplyecr fm Niger, wile is best expatiate sf requ Waasfes to New York of ‘Eicon ins ene freign operons son afr hte anal in Nigeria.” On a mumber of ocssen, Riley was prompted nugget thee oie att reconier ts Nisin commit “THE DECISION vid Laon refed onthe sition. le ramained convinced that Late Ie. should ana ts ‘operons n Ngan. Larson ls wondrad wt should be dans abot Ride. On tbe one han, Riley ‘ad ben wah he company for many yens and kxew the busines iim on te ee aod, Laon ‘that Rey's aude was sensing lth poor morale inthe Nigerian i and wondered Rey ad lost see of spay. Caran ke Bully had to be replaced, but he was nse abou the ‘ining id the metodo we, ace Riley a only Wo Yas avey fom etvenea Leonid to come o some conssons fy quickly. He ud been request propre n ston pan forte Nigerian operon forcomdersen by te baud of ects of Larson en 8 at's ne He tought he showlé rat by ening th ey quesion, whom be should casa, ghd how be ows nde Riley isthe mans sy NORCZAT SL OM er 2 3,2‘aly feet rasan concer [EXHIBIT THE RIDLEY REPORT | sesponae t he tegen fom hetd office for a deed overview ofthe Nien sition and its igentions for Laon Ln, Riley prepared the flloving reper im December, 2014 atenpts ‘Heme be facts in the Nigecasenvizoanent th hve costae to the problems experienced by ‘Lassoa's jon veo in igen Repatiaon of Cap |. Wate te Nigra nvermea ones Commision (IPC) ba remot ine cones eng om ‘passin ‘be desing fem wll hae tosamutesne f taanon now coe ov on ‘Sreliaiy low Tht bar rprsnoad mstnil veep at tps to he sve anaes Remitance 22 Arcam rpg remitaces hari rani fhe 203 Nig nnn A son 7 wer ‘1Uchearon ou seperti ages tive ob moe wih a Nipraneogied tance corer. 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Nescisons on he eiakureest epee o he pst coxsky fr ete manepeen aca ‘vl ait fpr ono ie ch eves econ spo. Protaslona Fa 46, Tae wile poo epi es or pos eve rovded om over i astm. Not Colywes nda! pve sls abet nwa ee toa sin bu ao eas ‘hake projet cst sped fn Nga ou feng Wit tml sop’ teat paces. The ‘iatay riton ap he prsage of fee ht may herent = cher coo To aac ‘ots Macor, pet ofa es ents pecs eh eben ‘Based gl pepe lean prove 1 ac i j i i i i j i i iSSeS Seneca pownveni ‘Baia 1 (CONTINUED) Royatas and Trademarks 11 The onl Ofte of Teoology Aagusin sd Proton (NOTARY resis he pay! of yas {be us ftndcisi orn ped 10 ere whch ou of ami wit pce ceed se (foce Ta cu ested ely ar sec nse Lim fr Hens nd hcl sein es ‘Eicon oto per eof et lr. Managment ar ecg to prt ee eat ara companys pcre ores te oon of nee wes Poi seed ‘Seng te cul pos). The tmz frig sr of coin fos ie pen. Sch soe, Sievers oly sed far adel tecalor poets forwhe agrons nang ist wae ‘ines brie snes fren pect ave tae ees nn foe Nien ee ‘Sool aloner ng Nigra rtaonaseequedo belaoe ia pe Dum een ‘Quotes, Work Permits, and Entry Visas 1. tamu gsc tint expen espa ary inp ern tie lt [Ever ely. 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The loa aso conn stacking te epost xs ‘Selinger wn Niger salt 11, Indu loca tcl ning len fow aime wh nto ey nd oo gay cmos, 12. The dnb of maining il blse ine ox fre Hse opine in coring test 13, Nigar compan svi om igs, wich oral eon er 0 prt fe. Pobie Ue 14. Te conse teaon in pb wy sevice nt nt ite mene al eplaye tal a 2 ‘ey soon pct apn he operion 9 Ge hasner uetUne ermal svn aso lect, rte an pooleum pod es be as od Se ina aj mans, ‘ltt asap ad oping ala CContnuy of Operating Conations 15, Th gals roving fn of emt aos he conn of opesig conn is « mane cf ‘rales conc. wold ben th sucess engender le age fas ed ‘Sot nose changes (anes stn teceapete) legen md “uni smpnc detain of legnon and repos Ss oan pers of wg sd wo ly hen PE ‘Shoutout f ese abs promo fw hy Se Spent od sare conn ‘ronreon of epsatns nd eguasos Sopa ei Government Ofek 16, Fowin pets bane t sey oo te Niguan cop to ane the govern oils Bat ie [np means Se pettrmaee moro cond se pee a Ge stviee I asin, exe ‘aloe eosin wien cou Gates sty taste cy Beery 17. 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