Nayeli Yadira Vallejo

16561 W. Latham St. Goodyear, AZ 85338 | 602- 687-2570 | nayelivallejo@gmail.com

Objective
Seeking for a position in Human Resources department where I can maximize my professional skills such
as communication, problem solving, conflict management, interpersonal abilities and adaptability.

Experience

HOME EQUITY LOAN PROCESSOR | DESERT FINANCIAL FEDERAL CREDIT UNION| JANUARY

2020 - PRESENT
· As a home equity loan processor, I review incoming applications and determine whether we can lend
on the collateral type. I verify member’s proof of income to determine eligibility. I use different vendors
to request title reports and appraisals. I review title reports and full appraisals and ensure we can move
forward with the loan process. I generate loan closing documents for applications that have been
approved. I also fund loans that have closed and cut checks for any stipulated payoffs.

TITLE PROCESSOR | DESERT FINANCIAL FEDERAL CREDIT UNION| NOVEMBER 2015 -

PRESENT
· As a title processor I ensure the credit union can secure a lien on the collateral. I research the collateral
to make certain it is not a risk to lend on. I am also certified with the Arizona Department of
Transportation to do motor vehicle work. I transfer our member’s vehicles into their name and secure
our lien. Among completing title work, I also assist internal members with requests such as out of
country permission letters, lien releases, out of state title transfers and expedited title requests.

ASSISTANT MANAGER | GG&D MOTOR VEHICLE SERVICES | FEBRUARY 2010-NOVEMBER

2015
· My responsibilities as an assistant manager were to train new hires, audit their work and count their
drawers at the end of their shift. I was responsible for opening and closing the store and making sure
we balanced at the end of the night. When there were irate customers I offered resolutions and
provided great customer service.

CUSTOMER SERVICE REPRESENTATIVE | BAKERS SHOE STORE|AUGUST 2007 – FEBRUARY

2010
· My role as a customer service representative was to greet every customer and offer assistance. I
provided exceptional customer service and cross sale. I would perform cashier duties.
Skills & Abilities
· Strong Communication skills
· Conflict management skills
· Interpersonal abilities
· Cross-cultural skills
· Bi-Lingual
· Customer Service
· Flexible
· Organized
· Remote Notary

Education
· High School Diploma – Maryvale High School – 2014
· Arizona State University- 2020- present

References
· Upon request

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