CATERPILLAR

® ROUTING

SERVICE REPORT
1
SEG
DEALER WORK CUSTOMER
CODE J359 ORDER
3 0 0 5 3 3 3 0 2
NAME
PT. Kaltim Prima Coal
4 19 02 EMPLOYEE EQUIPMENT
DATE 0098 Sangatta
mo da yr IDENTIFICATION LOCATION

CATERPILLAR CATERPILLAR INSTRUCTION

MODEL
D11R SERIAL NO.
8ZR00152
Engine Noise and Low Power
(Warranty)
HOURS 1098 MILES KILOMETERS

DID THIS INCIDENT

PART NUMBER DESC.* GROUP NUMBER MAKE THE PRODUCT DESCRIPTIVE COMMENTS
PART NAME QTY GROUP NAME
RESPONSIBLE CODE CONTAINING PART INOPERATABLE? (20 SPACES MAXIMUM PER INCIDENT)

6N5004 Bearing Thrust 1 10 9Y8267 Cartridge Gp X B ROKE N ( LH Tur b o 0 )

Yes No

Yes No

Yes No

A - Structural C - Leaks E - System Malfunction G - General Repair K - Serviceability X - OPERATION

DESCRIPTION CODES * B - Surface D - Factory Assembly F - Factory Shipping H - Adjustment N - Abuse COMPLAINT
RELATED SERIAL NUMBERS COMPONENT ARRANGEMENT / LABOR MAN
DESCRIPTION
CATERPILLAR OEM PRODUCT TEST / SERIAL NUMBERS CODE HOURS
MODEL SERIAL NO. MAKE / MODEL COMPONENT NUMBER 22 Turbocharger 45 .
. 34
3508 7YG01699 Turbocharger 9L7681
.
VEHICLE CONVIGURATION
.
DELIVERY
DATE 11-Dec-01 DATE OF 19-Apr-02
.
LAST LABOR
WHAT WAS THE
CUSTOMER COMPLAINT
Customer reported that Engine Low Power and Turbo Noisy

ADDITIONAL COMMENT ON
THE CAUSE OF FAILURE ?
No Sign of Lack of Lubrication, The thrust bearing on turbocharger LH has fatique fracture
by evidence initiation site on the fragment material.

WHAT WAS THE

RESULTANT DAMAGED ?
Turbin Wheel, Shaft, and housing damage

HOW DID YOU

REPAIR IT ?
Replace LH Turbo with reman.

CUSTOMER SERVICEMAN
SIGNATURE SIGNATURE
IF COPY OF THIS PAGE IS BEING SENT
TO CATERPILLAR, COMPLETE FOLLOWING DEALER STORE == Sis ==

17