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Human Relations11
Human Relations11
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The Rise of the Human Relation Movement
In the 1920s, Elton Mayo conducted a series of studies to mark the directional change of
the managerial view of their employees at the Hawthorne Plant. Before the study was conducted,
the prevailing belief was that employees were primarily motivated by financial incentives and
that the primary role of management was to control and direct employees' work. However, the
Hawthorne studies argue that the surroundings influence employee performance, the relationship
with coworkers, and the ability to work. According to Chen and Wu (2020), the Hawthorne
studies demonstrated the importance of social factors such as communication and leadership in
shaping employee behavior and productivity. These findings have been widely applied in
The Human relation movement is the study theory emphasizing the significance of social
relationships and sound workplace communication systems. The study also argued that
employees were not just the cost of goods sold in machines. Still, the attitude and perceptions of
their work environment and relationship with colleagues were essential for their productivity.
Employees also need motivation and aspiration from their managers to drive their behavior and
emotions. The study also viewed workers' productivity and how they responded to specific
environmental conditions from the managers. The human relation theory that emerged from the
In conclusion, the Human relation theory in the study proved that employees'
performance depends on social issues and job satisfaction. The study had a positive impact on
human relations. It addressed employees' social and psychological needs and helped managers
shift their views on employees by paying and motivating their performance. It developed
Chen, M. J., & Wu, Y. (2020). The Hawthorne Effect and Management Studies: Revisiting the
https://doi.org/10.1177/0149206320905296