Student Registration Number

D
COURSE CODE: DMGT501
COURSE TITLE: Operations Management
Date: 06-Oct-2013 Time: 09:30-12:30
Time Allowed: 3 hours Max. Marks: 80
1. This paper contains 10 questions divided in two parts on 1 page.
2. Part A is compulsory.
3. In Part B (Questions 2 to 10), attempt any 6 questions out of 9. Attempt all parts of the selected
question.
4. The marks assigned to each question are shown at the end of each question in square brackets.
5. Answer all questions in serial order.
6. The student is required to attempt the question paper in English medium only.

Part A
Q1. a) What is Operations Management? [2]
b) What is Job Production? [2]
c) What are the different areas where we can use the operations management. [2]
d) What are the factors that are affect productivity? [2]
e) What is EOQ? [2]
f) What is Buffer Stock? [2]
g) What is JIT. [2]
h) What is meant by Competitive Advantage? [2]
i) What is ISO14000? [2]
j) What is meant by Plant Layout? [2]

Part B
Q2. What are the Responsibilities of an Operations Manager? [10]
Q3. Five samples of 4 observations have been taken. Use the sample data and construct U.C.L. and
LCL for both the mean chart and range chart. Do you think the process is in control
(A2= .73, D4=2.28 D3=0)
Sample 1 Sample 2 Sample 3 Sample 4 Sample 5
10.2 10.3 9.7 9.9 9.8
9.9 9.8 9.9 10.3 10.2
9.8 9.9 9.9 10.1 10.3
10.1 10.4 10.1 10.5 9.7
[10]
Q4. A firm operates 220 days a year. The company deals in the manufacturing of the hard disks. The
usage rate is 50 per day. The hard disks can be produced at a rate of 200 per day. Annual storage
cost is $2 per hard disk. The setup cost is 70$ per run. calculate:
1. Determine the economic run quantity
2. Approximately how many runs per year are required
3. Compute the maximum inventory [10]
Q5. What are the challenges of job scheduling and how can they be met? [10]
Q6. What are the various suitable inspection points along the production line? [10]
Q7. What is the need for Supply Chain Management? [10]
Q8. How can Operations Management help business become more competitive? [10]
Q9. What do you understand by Capacity Management and how can it be effectively managed? [10]
Q10. What do you mean by Inventory Management? What are the tools used for the same? [10]