Professional Documents
Culture Documents
Key Responsibilities
Key Responsibilities
Define the program management processes and procedures for the program
Support the program manager in management of schedule and budget at program level
Define quality standards for the program and for program's component projects/tracks
Provide document and configuration management
Provide centralized support for managing changes and tracking RAID
Establish and support program communications.
Support program level change management activities.
Responsible for establishing and monitoring program/project reporting mechanisms, templates,
processes for weekly, monthly, and quarterly reporting
Provide business process support to the Technical Leads and their team, by assisting them
through collaborating with support teams (like HR, TA, Finance etc.)
Effective budget planning and tracking to ensure costs are properly forecasted and utilized.
Collaborating with resource managers and project managers to ensure that all the resources
have accurate allocations for future projections.
Resource utilization is done efficiently and produces decision making reports.
Should be able to perform capacity analysis and provide insights on resource needs for future
hirings.
The ability to prioritize among competing opportunities, balance stakeholder needs with
business priorities, and articulate the rationale behind decisions.
Must be well versed with Professional Services financial acumen such as revenue, budgets &
profitability, etc. and managing internal and external multi-million-dollar budgets and projects.
Provide training to ensure that standards and practices are well understood
Conduct program performance analyses.