6122923, 12:08 PM Consumer Perception Towards Health Insurance Policies During COVID-19 Pandemic in Ina * Indic 1 2. 3 Consumer Perception Towards Health Insurance Policies During COVID-19 Pandemic in India. Dear sit/madam | am a student of GLS University - Anmadabad- Gujarat, pursuing my MBA course. This research is based a study on understanding the Consumer Perception Towards Health Insurance Policies During COVID-19 Pandemic in India The research is conducted by me as the part of my Summer Internship Project for that | would really appreciate if you spare a few minutes to answer my questionnaire, Which will help me to conduct an effective survey about the topic mentioned above. DISCLAIMER: All the data confidentiality will maintained and the data will used for academic purpose only. Your co-operation will highly appreciated. Thank You. es required question. Name * Age* Gender * Mark only one oval. CO Male Female (_) Prefer Not to Say hitpssidocs. google. comifermstatIzSoixQZaL OUGOPKEES834SEU-11VJOXWTVVPKTOPLOIedtt 196122923, 12:08 PM Consumer Perception Towards Health Insurance Policies During COVID-19 Pandemic in Ina 4. Address * 5. Phone Number 6. Occupation * 7. Monthly income * Mark only one oval. ( <5000 ©) 5001- 10,000 ©) 10,000- 15,000 () 15,001 - 20,000 —) 20,001 - 25,000 > 25000 8. Marital Status * Mark only one oval. ) single © Married ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt 2196122923, 12:08 PM Consumer Perception Towards Health Insurance Policies During COVID-19 Pandemic in Ina 9. Do you have a Health Insurance Policy with any Health Insurance Company * Mark only one oval. Yes No 10. ifyes, name the company . * 11. What factors influenced you to purchase health insurance during COVID-19 ?* Check all that apply. Premium Outflow Service Quality Network of Healthcare providers ‘Telemedicine Service Prescription of Drug Coverage None of the Above 12. From whom you influenced to buy health insurance policy ?* Mark only one oval. __) Personal Interest O Agents —) Freinds ( Advertisements CD Family Others ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt 3‘22s, 1206 °M Consumer Percepton Towarés Heath Insurance Palcies Dung COVID-19 Pangeme i nda. 13, Whats the Sum Insured of your health insurance policy ? ( Single Person) * Mark only one oval. > 10,000 ©) 10,000 - 25,000 —) 25,000 - 50,000 ( 50,000 - 1,00,000 —) > 1,00,000 14, Have you ever experienced any challenges or difficulties related to health * insurance during pandemic ? Check all that apply. Coverage Limitations Claim Processing Delays Difficulty in finding suitable insurance plan Limited network of healthcare providers High premium Not experienced any concerns ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt 49‘22s, 1206 °M Consumer Percepton Towarés Heath Insurance Palcies Dung COVID-19 Pangeme i nda. 15. Are you satisfied with your current Health Insurance Company ? * Mark only one oval. Dissatisfied Satisfied 16. If yes Why ? and No Why ? ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt 59nan3, 1208 0M Consumer Perception Towards Heath Insurance Poles Durng COVID-19 Pandemic hha 17. How do you rate the service offered by your Health Insurance Company ?* Mark only one oval. © Excellent © Average —_) Very Good © 600d Poor 18. Would you like to communicate the service offered by your Health Insurance * Company to others ? Mark only one oval. Ores (Ono 19. How many Health Insurance Companies do you know ?* Mark only one oval. ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt aenan3, 1208 0M Consumer Perception Towards Heath Insurance Poles Durng COVID-19 Pandemic hha 20. How do you rate the following Health Insurance Companies ? Mark only one oval per row. Excellent Average Care Health O Oo Insurance New India Oo Assurance ~~ National Insurance Company a Se Ltd. Aditya oO oO Birla — ~~ Iffco font CO Tokio — ~~ uc oO oO Max Bupa Health oO Insurance Star Health & CO Oo Allied ~ —~ Insurance IcIcl CZ CO Lombard a a sal General oO Insurance Go Digit General oO oO Insurance ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt 1196122923, 12:08 PM Consumer Perception Towards Health Insurance Policies During COVID-19 Pandemic in Ina Tata AIG General oO i) Insurance Manipal Cigna CO —) Health SN Insurance CO CO NivaBupa =) ) HDFC c ERGO ~ . CO Genera Insurance United India oO ¢ Insurance: 21. Would you like to continue with the same Health Insurance Company ?* Mark only one oval. ves Ono ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt a96122923, 12:08 PM Consumer Perception Towards Health Insurance Policies During COVID-19 Pandemic in Ina 22. Any suggestions for improving the service offered by Health Insurance Companies This content is neither cieated nor endorsed by Google Google Forms ntps:iidocs google convrmsitlzSoixQZoL OUQUPKBSSB34SEU-TIVJOXWTVVRKTOPIOodt 919