INTRODUCTION TO IT – ITeS INDUSTRY

1. Name some educational learning platforms in India.

The educational learning platforms in India are Byjus, Toppr, Simplilearn, Prozo,
Khan Academy

2. What are the advantages of having e-books and e-book readers as opposed
to paper books?
Advantages if having e-books and e-book readers as opposed to paper books are
 e-book readers are capable of storing hundreds of books
 e-book readers are less prone to damage compared to paper books

3. How does infusion of technology in education help students understand

better?
Infusion of technology in education help students understand better in the following
ways:
 Science experiments can be shown by visualization
 In maths many of the operation on numbers can be shown using animation
 vSat technology can be used to teach students over the internet.
 Students can learn a particular course over the Internet through Khan
Academy

4. Give any two reasons why BPOs business in India is so successful?

Two reasons why BPOs business in India is so successful is
 It is providing a sizeable source of income to the government.
 It is providing employment opportunities to the Indian people,

5. What is the use of online encyclopedias? How do they maintain quality of

matter?
Online encyclopedias are used to provide a free wealth of information to anyone
willing to learn.They maintain the quality of matter by properly verifying it before uploading,

6. How is IT used in entertainment to make cartoon movies?

IT is used in entertainment to make cartoon movies to add special effects by use of
various video effect tools.

7. Describe the ways in which cards given by banks to individuals are used.
The different ways in which cards given by banks to individuals are used are
 Withdraw money from ATM
 Transfer money through ATM
 Making payment at POS terminals
 Making online payments

8. Describe in brief what MRI, ECG and EEG are?

MRI or Magnetic Resonance Imaging is used to check the images of the internal
organs and parts to determine what has gone wrong.
ECG or Electrocardiogram is used to give as output the beat frequency of the heart
through which the doctors can diagnose the condition of the heart.
EEG or Electroencephalogram is used to take record of the activities of the brain.

9. Describe how IT has changed the banking domain.

Use of IT has enabled the banking operations to be faster thus resulting in saving of
time, effort and money. We can transfer money between accounts online, pay utility
bills online, pay for online/offline purchases, withdraw money from ATM 24x7.

10. Describe how IT has helped the TV and movie entertainment business.
IT has helped the TV and movie entertainment business by adding visual effects
added to them using computers. These effects make the movie magnificent to watch.

11. How has infusion of IT in science and engineering helped these domains
out?
Infusion of IT in science and engineering has helped these domains in the following
ways:
 Many of the scientific experiments can be shown by visualization of the
activities which helps to understand it better.
 Today cars have significant amount of computer technology within them.
 In civil engineering many of the building and structural designs are first made
on the computer

12. What is BPO service in India?

BPO or Business Process Outsourcing provides a sizeable source of income for
India and other Asian countries. Outsourcing means to giving work up to other
people, possibly due to lower cost of operation or better quality or both. This service
is used in the following set of industries:
 Order management service
 Technical support services
 Tele-marketing services
 Healthcare services
 Customer support services
 Financial sectors and banks
 Legal process outsourcing services
 Testing of software items

13. Define ITeS.

ITeS or Information Technology Enabled Services refers to the services that involves the use
of Information Technology to function
14. What is the structure of the IT-BPM industry?
The structure of the IT-BPM industry are classified as follows:
 The area to which the company is serving
 The type of services the company is providing
 The geographical reach of the company
 Scope of operations and profit earned by the company

15. Give an example of the use of IT in the following areas:

Service Example
Online Banking
Library management
Hospital Management System
Online Banking: Transfer of funds using IMPS, NEFT and RTGS
Library management: Processing and dissemination of recorded information
Hospital Management System: Physical examination and diagnostic testing results.
16. What do you mean by LMS?
LMS or Learning Management Services is a software application or web-based technology
used to plan, implement and access a specific learning process. It has three parts
 Learning – used to deliver education courses or training programs
 Management – used to organize these courses
 System – refers to the software

17. Briefly describe the impact of IT in your everyday life.

The impacts of IT in our everyday life are as follows:
 Use of online services to pay our utility bills
 Reading online newspapers to stay updated
 Watch entertainment programs on the Internet
 Get connected with our family, relative and friends through email, social media, video
calling.
 Purchase products using online shopping
 Book hotels, flights, railway, bus and movie tickets online
 Helps students to access educational videos on the internet for clarity of concept

18. What is the basic requirement of IT enabled services?

The basic requirements of IT enabled services are
 Technology that enables the service
 A communication device

19. How is IT beneficial in the Insurance Sector? Mention any three factors.
IT is beneficial in the Insurance Sector to keep the records up-to-date.
 Keep track of date of policy maturity
 Keep track of accumulated survival benefits
 Online payment of premium

20. Mention the various features of E-banking

The various features of E-banking are
 Transferring money between accounts using IMPS, RTGS and NEFT
 Viewing account details
 Opening fixed deposits
 Making online payment for products and services

21. Mention the role of E-commerce in your life.

Role of E-commerce in our life is

 Marketing of products
 Product browsing
 Online Shopping

22. Discuss the use of information technology in the field of science and engineering.
Information Technology is used in the field of Science and Engineering for the following:
 Storing large amount of data for research work
 Performing complex calculations
 CAD and CAM applications
 Simulating and testing the designs
 Visualizing 3-D objects

23. What is BPO?

Business Process Outsourcing (BPO) is a practice of outsourcing a part of business to
another organization that is expert in handling such kind of processes.

24. What is BPM?

Business Process Management (BPM) is a discipline in operation management. It is used as
an ongoing process that focuses on developing new processes and improving corporate
performance by managing business processes.

25. What is MNC?

A Multinational Corporation or MNC is a corporate organization that owns or controls the
production of goods and services in at least one country other than the host country.

26. What is ISP?

Indian Service Provider or ISPs are companies that have their control centres in India while
having workplaces at many international locations

27. What is GIC?

Global In-house Centre or GIC is an organization which works for their parent organization
only and do not function for external clients