0319 Covid-19 Migration To Online Entering The Second Phase

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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech

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MARCH 19, 2020 / 0 COMMENTS / BY
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As dozens of colleges and universities


canceled face-to-face classes and Subscribe

moved to online delivery of these


classes since March 9th
[https://www.edsurge.com/news/2020-
03-06-universities-in-washington-state- Recent Posts
halt-in-person-classes-over-
coronavirus-concerns-shifting-some- Collection of Graphics
Available on
online] (i.e. not the same thing as
Refreshed MindWires
intentionally-designed online Website
education), the US postsecondary
Two out of five US
system appears to already be entering
college presidents
the next phase.  already considering
online options for Fall
Phase 1: The Rush to Zoom 2020 term (podcast)

Phase 1 could be considered as all- Traversing the Edge of


Chaos: Phase 3 and 4
hands-on-deck, do whatever you can to
preparations for post
have some educational presence for all COVID-19 world
classes online. Commenters have
Traversing the Edge of
rightly
Chaos: Phase 1 and 2
[https://www.forbes.com/sites/geekgirlrisin
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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech
learning-isnt-enough-schools-should- preparations for post
Consulting and Market Analysis Services: Learn more at www.mindwires.com
prepare-for-summer-school-says- COVID-19 world

education-expert/#357602c77e45]
Higher Ed Should Rise
pointed to the Challenge of
[https://www.chronicle.com/article/Academ Offering Greater
s-Coronavirus-Shock/248238] out Student-centered
Flexibility
[https://anygoodthing.com/2020/03/12/ple
do-a-bad-job-of-putting-your-courses- Two out of five US
online/comment-page-1/] that students’ college presidents
already considering
and educators’ health and safety are
online options for Fall
more important than worrying about 2020 term
quality course design or even equitable
access. In the EdTech world, think of Massive Increase in
LMS and Synchronous
this phase as Put everything on Zoom
Video Usage Due to
and worry about details later. COVID-19
Substitute Microsoft Teams or Webex
Revised Outlook for
or Collaborate for Zoom, as so many
Higher Ed’s Online
instructors opt for the comfort of Response to COVID-
synchronous video discussions to 19
replace the face-to-face experience.
Sale of Instructure to
Thoma Bravo Now
Complete

A View From The


Trenches: The ‘second
phase’ of the COVID-
19 transition to remote
learning

US Higher Ed Set to
Go Fully Online in Just
source: Four Weeks Due to
https://blog.zoom.us/wordpress/2018/01/3 COVID-19
launches-enhanced-product-suite-to-
Covid-19 Migration to
deliver-frictionless-communications/ Online: Entering the
[https://blog.zoom.us/wordpress/2018/01/ second phase
launches-enhanced-product-suite-to-
What we learnt from
deliver-frictionless-communications/] “going online” during
university shutdowns
in South Africa
I i i i
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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech

It is important to recognize, however,


Consulting and Market Analysis Services: Learn more at www.mindwires.com
2U, Blackboard
that we have yet to see the actual spike OpenLMS, and the
in online delivery of these classes. Continuing Wave of
Thanks to the timing of the migration EdTech Buyout Activity

around many Spring Break, many


Impact or Headlines: In
schools have extended or moved these EdTech they’re not
breaks, with actual online courses always aligned
starting next week or the following
Concordia University
week. This timing coincides with the Portland Closure:
end of winter term for many quarter- There’s more to the
based school calendars, with the story

biggest impact thus far on end-of-term


Instructure CEO Dan
exams. Goldsmith Resigns
and New Approach for
As seen from the data collected Bravo Acquisition
[http://bit.ly/covidgsheet] by Bryan
[Updated] According to
Alexander, Ithaka S+R, et al, it is likely
Bloomberg: Instructure
that the actual spike will occur on one fails to get votes to
of the following Mondays (Mar 23 or approve Thoma Bravo
30), more than doubling the number of acquisition

emergency online courses by


State of Higher Ed
enrollment and by number of LMS Market for US
institutions. and Canada: Year-End
2019 Edition

e-Literate is Currently
in Hyperspace

Popular Tags

2U
I would not be surprised to hear of
service disruptions for some EdTech Academic Partnerships

platforms. Blackboard

At the same time, it has become quite Brightspace Canvas

apparent this week that any view of Clayton Christensen

these emergency shutdowns ad online


College Closures

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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech
migrations as only taking a few weeks is
Consulting and Market Analysis Services: Learn more at www.mindwires.com
College Scorecard
mistaken. We are likely at the point
Coronavirus
where the full spring term for both
semester and quarter-based Covid-19 D2L

institutions will be delivered fully online, Data Visualization

if at all. And there are plenty of scienti c


distance education
analyses suggesting that the
e-Literate EdTech
disruptions will last at least until late
Summer. The Chancellor for the equity Instructure

California Community Colleges issues IPEDS


this guidance on Monday
Kaplan Higher
[https://edsource.org/2020/disruptions-
Education
to-california-community-colleges-
possible-into-next-academic-year- learning platform

chancellor-says/626065] : Learn Ultra

Listedtech LMS

Most colleges in the system LMS Market M&A

have already made plans to mindwires Moodle

move classes online for at least OER


the next several weeks, but
Online Education
Oakley said during Monday’s
OPM OPM Market
Board of Governors meeting
Pearson Embanet
that those timelines will likely
need to be extended until June PowerSchool

“at the very least.” Praesidium

Commencement ceremonies Private Equity

will also likely need to be Purdue Online

delayed, canceled or
Purdue University
postponed, as will large events,
Purdue University
meetings and conferences, he
Global
added.
Remote Teaching

Oakley also said colleges Sakai Schoology

“should plan for a second Student Debt

student panels

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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech

Consulting andpeak” ofAnalysis


Market the virus “sometime
Services: Learn more at www.mindwires.com
Thoma Bravo

around August or September.”


Wiley Deltak

“That’s why we’re telling our


colleges to really think through
not just this academic year, but Categories
next academic year as well and
how that might impact Author Clay Shirky

instruction,” Oakley said. Author Evangeline


Cummings
Author Jeanette
Phase 2: LMS Integration and Wiseman
Addressing Equitable Access
Author Kevin Kelly
What I believe is happening is that we Author Laura
are entering the next phase, where it is Czerniewicz
no longer acceptable to ignore issues of Author O'Neal
equitable access and course design. In Spicer
our work with schools we are seeing a Author Phil Hill
signi cant shift this week in the focus Blog
on doing more than handling the pure Blog Readings
emergency delivery. Colleges and
universities are starting to more fully
deal with the question of quality of
emergency online delivery of courses,
as well as true contingency planning.

This shift in emphasis coincides with US


Department of Education guidance
[https://www2.ed.gov/about/o ces/list/ocr
coronavirus-fact-sheet.pdf] on Covid-19
transitions. The department has
allowed blanket approvals for moves
online for this term and next
(essentially, through the spring) as well
as relaxing of nancial aid rules,
allowing great exibility for schools to
respond to the emergency. What they

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have not done, however, is ignore
Consulting and Market Analysis Services: Learn more at www.mindwires.com
issues such as accessibility for students.
As CooleyEd has summarized
[https://ed.cooley.com/2020/03/18/managi
covid-19-disruption-online-accessibility-
and-anti-discrimination-in-schools/] :

Schools must ensure equal


access to educational
programs for students with
disabilities. That basic
requirement will not be relaxed
in light of the COVID-19
outbreak and indeed may
become even more critical as
schools move online. [snip]

Online delivery: Schools that


move their programs and
services online in response to
COVID-19 need to ensure that
students with disabilities can
participate in programs,
activities and services in the
same manner as other
students. Individuals with
disabilities must be able to
acquire the same information,
engage in the same
interactions and enjoy the
same programs and activities
as their nondisabled peers with
substantially equivalent ease of
use. As examples, these

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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech

Consulting andrequirements
Market Analysisapply to Learn more at www.mindwires.com
Services:
programs and services such as
remote coursework or any app
services, technology or other
software used to provide
programs and services.

While programs and services


must be accessible to
individuals with all types of
disabilities, at a minimum,
schools likely need to con rm
the availability of the most
common accessibility features,
such as captioning video
content and coursework, and
con rm that screen-reader
technology can be used on the
school’s web content. OCR’s
webinar outlines OCR’s
expectations and resources
with respect to online
accessibility.

We are also seeing a grown movement


of students asking for refunds on room
& board and questioning whether they
should pay full price for an educational
delivery they did not agree to. Richard
Arum and Mitchell Stevens noted this
point today in the New York Times
[https://www-nytimes-
com.cdn.ampproject.org/c/s/www.nytimes
education-coronavirus.amp.html] .

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Consulting andWe alsoAnalysis


Market recognize that Learn
Services: onlinemore at www.mindwires.com
formats bring their own risks.
When poorly designed and
bereft of genuine human
attentiveness, online delivery
can be disastrous for students
who are not well prepared for
college-level coursework.
Inequitable outcomes will
almost surely result if the
makeshift approaches being
used to weather the current
crisis continue inde nitely.

In the EdTech world, think of this new


phase as Make sure Zoom or Microsoft
Teams is integrated with the campus
LMS, and someone gure out how to do
transcriptions and make allowances for
low bandwidth and phone-only access.
For better or worse, the modern LMS
was designed to handle privacy,
reporting, course rosters, and
documented interactions with students.
Things that are not sexy but are
required by federal and state
regulations, and more importantly,
things that should be done as soon and
as well as feasible. I am not sure how
well the rushed Zoom usage will hold
up when dealing with lower-income
students.

It is important for institutions to quickly


nd ways to at least begin ensuring
equitable access and questioning how
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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech

to improve the quality of online


Consulting and Market Analysis Services: Learn more at www.mindwires.com
delivery, even during this emergency.

Phase 3: The New Normal


This section will be short because, well,
there’s a lot we don’t know. But at the
very least be aware that the old normal
is gone. The impacts of Covid-19 on
higher education are irreversible – it’s
chaotic now, but a new normal will
emerge. Perhaps not for a year, but it
will emerge.

If you haven’t done so, read Laura


Czerniewicz’s guest post
[https://philonedtech.com/what-we-
learnt-from-going-online-during-
university-shutdowns-in-south-africa/]
from Monday sharing lessons learned
from emergency shutdowns in South
Africa in 2015-17.

We ourselves had to learn new


technologies very fast. For
example, we had never used
online proctoring for exams
before and learnt how complex
it is. A lot of administrative
planning and organisation
needed to go in beforehand, in
addition to the myriad of other
issues it raises. Video
conferencing was the executive
response to going online
overnight, but it didn’t factor in

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4/14/2020 Covid-19 Migration to Online: Entering the second phase - PhilOnEdTech

Consulting andunequal digital Services:


Market Analysis access andLearn more at www.mindwires.com
relative a ordability of data.
We generally recommended
more asynchronous
communication and less
bandwidth-intensive solutions.

In general, the technical advice


was to use existing systems,
use what students have, and
keep it simple. We also learned
more and at rst hand how our
current technology o erings
were experienced by
academics and students in
terms of ease of use and
usability allowing us to re ect
and plan for future needs.

In the meantime, at least we’re nding


some humorous examples describing
the need for quickly improving online
course delivery.

I Will Survive, Coronavirus version

Source: https://youtu.be/CCe5PaeAeew

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Consulting andAt rst IAnalysis


Market was afraid, I was
Services: Learn more at www.mindwires.com
petri ed

Kept thinking I could never


teach through Canvas all the
time

But then I spent so nights


reading the help docs for so
long

And I grew strong, I learned


how to get along

And I love this McSweeney’s article


[https://www.mcsweeneys.net/articles/welc
to-your-hastily-prepared-online-college-
course] as well.

FINAL EXAM

I will email a Word 93 version


of the exam to you. When you
open it, the formatting will be
all messed up. Please print out
the 27-page exam, complete it
in blue or black ink, then take it
to Kinkos and have them fax it
back to me. Please complete
the exam in two hours. If I
understood a conversation I
overheard in the hall correctly,
you can time yourself with an
online timer application called

ik k h ld b
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Consulting and“TikTok.” It should


Market Analysis be available
Services: Learn more at www.mindwires.com
on your mobile telephones.

It is remarkable how fast change has


been thrust at colleges and universities
in the past week and a half, and it is
equally remarkable how quickly schools
are reacting. People are pulling
together with heroic e orts. But the job
only gets more di cult as we enter this
second phase.

Stay well.

Author
Phil Hill
[https://philonedtech.com/author/mind
-

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TAGS: COLLEGE CLOSURES, CORONAVIRUS,


COVID-19, MICROSOFT TEAMS, ONLINE
EDUCATION, REMOTE TEACHING, WEBEX, ZOOM

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